Pour qui ?

Property users and owners. Service providers. Commercial, industrial and residential markets.

Notes moyennes

23 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    En ligne

Informations sur l'éditeur

  • Spacewell
  • http://www.axxerionusa.com
  • Fondé en 2003

En savoir plus sur Axxerion

Easy-to- use, web-based environment for corrective, preventive and planned maintenance. Manage service requests and work orders. Handle assets and PMs. Get notifications and alerts on key dates and milestones. Manage maintenance technicians and their assignments. Handle budgeting, invoicing and purchase orders for maintenance activities. Manage long term facilities maintenance. Handle vendors and service providers. Manage inventory of parts and assets. Supports all modern mobile devices.

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Axxerion - Fonctionnalités

  • Aménagement d'espace
  • Gestion de la durabilité
  • Gestion de la maintenance
  • Gestion de projets
  • Gestion des ressources
  • Gestion locative
  • Planification des salles
  • Accès mobile
  • Achats
  • Gestion des clés et des serrures
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des étalonnages
  • Maintenance préventive
  • Planification
  • Suivi de l'historique des services
  • Suivi des ressources
  • Contrats formalistes
  • Contrats gouvernementaux
  • Côté achat (fournisseurs)
  • Côté vente (clients)
  • Gestion de cycle de vie des contrats
  • Gestion de versions
  • Gestion des flux de travail
  • Modèles prédéfinis
  • Recherche en texte intégral
  • Signature électronique
  • Suivi de la conformité
  • Suivi de la progression
  • Accès mobile
  • Facturation
  • Gestion des clés et des serrures
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des étalonnages
  • Maintenance prédictive
  • Maintenance préventive
  • Planification
  • Suivi de l'historique des services
  • Suivi des ressources
  • Biens commerciaux
  • Gestion de l'espace
  • Gestion des fournisseurs
  • Gestion des immobilisations
  • Gestion des incidents
  • Gestion des inspections
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des visiteurs
  • Gestion des équipements
  • Maintenance préventive
  • Planification des installations
  • Planification des salles
  • Pour écoles
  • Propriétés résidentielles
  • Base de données de propriétaires
  • Base de données des locataires
  • Baux commerciaux
  • Baux commerciaux
  • Baux résidentiels
  • Classification des locations
  • Facturation
  • Gestion de sous-location
  • Gestion des biens
  • Gestion des contacts
  • Gestion des portefeuilles
  • Accès mobile
  • Achats
  • Gestion des fournisseurs
  • Gestion des inspections
  • Gestion des ordres de travail
  • Liste de tâches (to-do list)
  • Maintenance conditionnelle
  • Maintenance prédictive
  • Planification de la maintenance
  • Rappels

Avis les plus utiles sur Axxerion

Great Product and Great Support

Publié le 20/11/2018
Randy D.
Manager
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: .We highly recommend Axxerion.

Avantages: We are an active client of the Axxerion platform where we rely on the strength of this service to help monitor key activities that are critical to our operations effectiveness. Recently we were in need of a custom service solution within the Axxerion platform that would assist us with the monitoring of requests from our associates. These requests were being managed outside any tracking system and thus they were not being properly resolved. As we begun to frame out our vision for a solution, it was critical that the end result would be simple to use and embraced by our team as a workable change to the way they requested service changes. Building on our relationship with the Axxerion team, we defined our business need and briefly framed out our initial requirements for a proposed solution. The Axxerion team immediately worked with us to frame out an initial solution that was reflective of our business challenge along with providing renderings of how the application would work and what the solution would look like. Once approved, the Axxerion development team worked directly with us to build the code, customize the presentation and draft a workable user guide. At each step of the development cycle, the code was made available for comment with adjustments immediately applied. With a timeline that had us introducing the new code fast approaching, Axxerion ensured that they provided the support to meet our release date. All in all this experience was quick and effective.

Inconvénients: Our company has been a client for a number of years and we have had no issue and problems. The Axxerion team has been very responsive.

Incident and document management system for property management of various real estate portfolios

Publié le 19/06/2017
Jacco V.
Director
Immobilier, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The Axxerion program is user friendly and trough a portal for all our stakeholders (clients, tenants and contractors) accessible. The fields in the webpage / portal are very flexible to add, move or hide. The content and reports stated in the portal are clear and content for different stakeholders can be identified on the basis of authorization differences. I have implemented this system in 2015 when I worked at CBRE (Asset Services in Amsterdam) and now run the platform in my own organization. The program can be used in a large multinational as CBRE (largest international real estate advisor) and for a start-up company as we have. You do not have to buy hardware or software and using the Axxerion license model is an advantage for a start-up.
All modules are at your disposal, no hidden costs when a new module is needed. And important (for a start-up) no financial surprises during the implementation process when you stick to your program of requirements.

Inconvénients: Not really a con, but can be a trap for some people. As there are many more modules for managing real estate portfolios (budget-, reservation-, meter-, contract module) it is difficult to keep focus and not to implement multiple other modules during the implementation. Then you deviate from your own program of requirements, the Axxerion consultant helped us to keep this focus to first finalise the IMS & DMS.

Excellent fully cloud based software

Publié le 23/06/2017
Derk R.
Technical Director
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: You should ask for a demostration, you would be amazed.

Avantages: We are using the system for our internal operations for many years now. The system is clearly based on working in the cloud and works on all current devices. Very helpful is the use of workflows, which allows you to conform the operation of the system to your organization, rather than vice versa. Axxerion supports us in monitoring the key business processes, which help you to maintain your quality of service at a higher level.
Axxerion has a low entry level and has the scalability to grow with your business. The consultants of Axxerion are highly accurate and are able to properly implement your busisness processes in the software.
In addition of the module to our internal operations, we now also have a module in which we can assist our customers in managing their real estate. Within this module we can record the entire contract- and documentmanagement as well as notifications made by telephone. Because the system is fully customized per user role, the system is very user-friendly and uncomplicated.

Inconvénients: Nothing to say here.

Axxerion is a great product and a great value

Publié le 23/06/2017
Nick T.
Consultant, Information Management Systems
Immobilier, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
Source : SoftwareAdvice
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Deploying Axxerion saves time and money and also increases your visibility of your portfolio. Whether it is budgeting for you maintenance operations, tracking spaces and leases or working with vendors and service providers, Axxerion makes it very easy.

Avantages: We are an international facilities management consulting company and have been using Axxerion since 2014 with great success. The system manages all aspects of IWMS, CMMS and Project management and is very flexible. Using different languages, units of measures and currencies is straight forward. The system is highly configurable and we can make any needed changes to the database, screens and workflows ourselves. Axxerion has been great in its support and updates.

Inconvénients: There are no cons. We highly recommend Axxerion to any companies. It is very scale-able, so you can start small and easily expand your usage.

Great product out of the box and beyond

Publié le 08/08/2017
Jj H.
Director, Enterprise Applications
Hôtellerie, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : SoftwareAdvice
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Axxerion team service is always excellent!

Avantages: We utilize Axxerion for a wide range of functionality, including its out of the box property asset management, property inspections, work orders, preventative maintenance and reporting. What makes this product perfect for us is that the interface and customization is not only easy to use, the program allows for scripted enhancements. With a little practice, scripting and the configurable workflows within the application allows for advanced automation, like automated request approvals based on cost and vendor for repair, sending email communications, maintenance status updates and calling external services.

Inconvénients: The documentation can be a little light on examples, so some trial and error with more complex items like external services and automated process reacting to other automated processes took some time to get through, but no complaints with standard functionality.

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