Qui utilise BlueFolder ?
BlueFolder is an excellent fit for medical equipment maintenance, facility management, industrial/manufacturing equipment service, or any organization needing equipment-centric field service software.
Description de BlueFolder
BlueFolder is a web-based maintenance management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as unlimited work orders, scheduling/dispatch, and billing, BlueFolder stands apart with a powerful customer portal, asset/equipment tracking, and customer notifications. Try it free for 15 days (no credit card required) and find out how easy and powerful it is to use!
Informations sur BlueFolder
Fondé en 2003
Prix de BlueFolder
BlueFolder est disponible à partir de 79,00 $US/mois. BlueFolder n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de BlueFolder ci-dessous.
BlueFolder - Fonctionnalités
Avis sur BlueFolder
Afficher 5 avis sur 21
Publié le 06/04/2017
BLUEFOLDER WILL HELP YOU GROW YOUR BUSINESS
Commentaires: We have been using BlueFolder for five years to schedule and manage a very, busy elevator service department. Without BlueFolder we would not have been able to grow our company by 50%, It allows us to provide the type of information that the technicians need in the field to do their job and the home office to manage all of the customers and equipment. The System has a lot of ways to customize the information specific to your company's needs. Their customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have every made and I highly recommend this system.
Avantages: The ease of data entry. The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing. This system has enabled our company's department to grow by 50%...
Inconvénients: Would love to be able to link multiple data sets for custom reports.
Publié le 05/09/2017
BlueFolder is easy to use to manage work orders.
Commentaires: The software is easy to use and has some great functions. The best feature is being able to sort by job, property, etc. I LOVE having the search bar - I use this every time I enter a new service request. It helps being able to go back and see all the jobs for a specific property - or even all the jobs with one specific issue.
Avantages: It's easy to look up past work orders (so I can see when something has been previously done with a property). It's very simple to set up new properties and contacts. The invoices are very professional looking and transfer nicely to QuickBooks.
Inconvénients: I wish this software would integrate with Buildium - would be much easier to use if I didn't have to export to QuickBooks, download, then reupload to our management software. I also find it a pain to contact customer support to do basic functions like adding a user or removing a user.
Publié le 04/03/2016
Very easy to use and to the point.
Commentaires: I have been a user of Blue Folder since 2009. I have always kept an eye out for other applications to make sure I was get the best bang for my buck. I have spent hundreds of hours testing other systems and I can tell you this app is the only one that makes it easy and a very short learning period on how to use the app. The best feature they have is the customer notifications. That alone is worth the price. They make it so easy to communicate to my customer and they tell me that they love it!! Our customers are aware of what is going on every step of the way.
Ease of use
Very pleasing to look at
The customer support team treats me like a family member and not just another customer. The get customer service beyond just being there when needed.
Inconvénients: At the time there is no way to accept online payments. But they have told me that is in the works.
Réponse de l'éditeur
envoyé par BlueFolder le 23/03/2016
Thank you for your positive review and being our customer for the last 7 years. We are pleased that we have made such a positive impact on your business and the service you provide your customers. We hope you are enjoying all of the enhancements in the software update that we deployed last week. And thanks for your suggestions – they are helpful as we work to make BlueFolder better with each new update.
Publié le 17/12/2015
Meets our industry need like no other program
Avantages: The website is easy to use and intuitive. We have never experienced any downtime with it and find their customer support helpful and responsive. We have a unique niche in the senior service industry and found that this software meets our needs like no other.
Inconvénients: We like least the cost per user since we don't take advantage of much that the site offers. It would be nice is the fees could be based on what functions we use. The capability to upload documents and photos would also be a plus. Additionally, there is currently no access to the mobile app for our "technicians", only "administrators".