Intellect QMS

Great QMS software

Commentaires : Overall, the programme is fantastic and has greatly benefited me in my business.

Avantages :

It is excellent software that is user friendly and flexible QMS software. Apps may easily be configured and modified to suit your unique requirements. It has a wide range of features. Without coding, there are several tools available to modify any part of the app, workflow, or user interface to meet your needs.

Inconvénients :

Training and a working understanding of fundamental programming are required for software customization. A minor inconvenience and time sink is the trouble shooting option, which occasionally fails to identify the issue.

Intellect Workflow software has allowed our office to organize and to assign tasks for specific processes without over looking crucial details resulting in an increased efficiency levels.

Commentaires : We love that we can connect in an easy to digest , readily available format our tasks specific to workflow with color coded tags to identify process so nothing gets over looked or no tasks get lost. Charts and output documents can be generated to collect and archive records of progress and performance. The challenges to overcome with Intellect Software are mainly with key search word articulation in document archives. Intellect Workflow simply does not offer too many customization options here. As long as we associated our files to a focused nomenclature system for tagging , we overcame this problem quite easily. Our recommendation there is to assign a character system unique to the names of the files initially. Then a user doesn't rely so much on Intellect to dive so deep to retrieve files. Also, at a month cost to entry for usage can be high. We suggest using the trial then assessing Intellect's possible utility at no cost. The user will understand Intellect Workflow's possible substantial value in helping to organize workflow and to completing projects in rather streamlined, elegant fashion.

Avantages :

Intellect Workflow provides for the creation of interactive real time color coded work flow charts and maps of our processes for our business as well as to provide status updates and tags for each step individually. Support applications are available in Android as well as IOS mobile device platforms.

Inconvénients :

We found sometimes it is a challenge to use keywords to search document archives. Intellect Workflow software could be better in this area. The types of charts though extremely useful are also limited in category and in type. Starting a month in subscription fees, Workflow Intellect is not the most cost effective solution unless user interaction is consistent and the associated use case requires this level of management.

KnowBio, LLC

Commentaires : It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

Avantages :

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Inconvénients :

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not. While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.

Alternatives envisagées précédemment : Adaptive Compliance Engine (ACE) et Qualio

Pourquoi passer à Intellect QMS : Price point, configuration capability

Great QMS system and easy to use

Commentaires : Using the document control and training applications has reduced the time needed from our quality team to manage our documents and training. These two applications have replaced a full-time employee with managing our document control and training records. The Part 11 compliance also assisted with audits and ensured that documents are not modified by accident.

Avantages :

The customizability of the software. Being able to modify the system work for our company instead of having our company modify our processes to match the software is extremely helpful and made transitioning to using Intellect a pleasant experience.

Inconvénients :

Onboarding takes some time due to adding customizations. Onboarding would have been quicker if we used the out of box features, but the extra set up time was worth the benefit of having a fully customized system in the end.

Intellect is highly configurable and easy to use

Commentaires : I was able to implement 10 quality applications within our company during the first year by myself and one Intellect Implementation Lead. Since we purchased a contract for dedicated support from a senior level specialist I had the pleasure of working with the same Intellect specialist for the past 2 years. This provided seamless support and continuity from someone who knew my companies needs from the start. Some of these apps used out of the box functionality provided by Intellect, some with some small/medium amounts of customization, and even one application was built from entirely scratch.

Avantages :

There are so many ways to configure and customize your applications in Intellect. Use an application right out of the box, create an application from scratch, or anything in between for the applications your business requires.

Inconvénients :

On the rare occasion you do run into an issue, the trouble-shooting tools available may not clearly define the problem and you may need to request support.