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RateTiger
Description de RateTiger
RateTiger offre un suivi et une gestion en temps réel des tarifs, de la disponibilité et des restrictions des chambres sur tous les canaux de vente connectés. Cet outil aide les hôtels à augmenter leur chiffre d'affaires grâce à une gestion des stocks et des tarifs efficace et propose plusieurs modules destinés à des besoins spécifiques.
Qui utilise RateTiger ?
Fournisseurs d'hôtels et d'hébergement, agents de voyage en ligne, gestionnaires de voyages d'affaires, planificateurs d'événements, entreprises de gestion de voyages (TMC), systèmes de gestion hôtelière (PMS), centrales de réservation (CRS) et autres systèmes technologiques hôteliers
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RateTiger
Alternatives à RateTiger
Avis sur RateTiger
Alternatives envisagées précédemment :
Ratetiger - Ease of distribution & Excellent support team
Commentaires : My overall experience with Ratetiger is great.Support team , Sales team are the main USP of this software.Single window operation is must tool when you compare to other similar product.Pricing is the one issue which they can work out specially with long standing client - mainly in price sensitive market like Dubai.
Avantages :
Best part of the software is customer support , wherever you stuck just drop an email to support team & they make sure query resolved.Its single window use for inventory , rate , stop sale , LOS is USP. We are using them since last 06 years and keep recommending to our peers as well.This software is very user friendly , which comes so handy during training session with new staff.
Inconvénients :
Pricing - Mainly for long time associate they should reduce pricing or try to add new features like Live OS or revenue management tool without any charges.
Réponse de l'équipe de eRevMax
il y a 4 ans
Dear Alankar, Thanks for your kind review. We are glad to know you like RateTiger and we have be able to optimize your hotel online distribution process and make it seamless. Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience. We look forward to serving you as best as we can! Have a great day! Best regards, Team RateTiger
Alternatives envisagées précédemment :
Manage Your Inventory
Commentaires : Ratetiger Suite facilitate the process of the booking and connectivity to the third party channels , Which impact positivily direct on the customer satisfaction and increase in the same time the productivity and reduce waste times and concentrate in the real business .
Avantages :
The Software of ratetiger make the life easy in regards of controlling the inventory , price , rate shopper ,price analysis and morover managing rates , the software easy to use and integration process with suppliers and the system is very efficient and easy . There are many features available in the software that enables you to easily control the product you sell and get seameless Experience .
Inconvénients :
The features of the software are very efficient and professional , we were able to connect the system to the booking engine very easily plus ability to connect with the most metasearch sites , and even guest experience sites as well.
Réponse de l'équipe de eRevMax
il y a 3 ans
Dear Patron, We would like to thank you for your review and rating. Its our privilege and pleasure to have received such positive inputs. Your feedback encourages us to work harder and continue to provide you with world-class products and support. We look forward to our continued association in the coming years. Have a great day! Best regards, Team RateTiger
Amazing tool but requires to be more user friendly
Commentaires : It is good but I wouldn't recommend it to friends unless they fix this rate weights issue.
Avantages :
It has a lot of features and flexibility to apply many setup requests
Inconvénients :
1- I have to repeat all the rate weights setup for any new channel that I have to connect to Rate tiger. Since I - manage a group of hotels, each hotel has around 10 room types, in addition to single and 3rd and Quad occupancy for each room time, it became having a new channel on board is like killing me times because I have to repeat setting up the rate weights for all these hotels and room types again. I used other channel managers like Rate Gain and Site Minder in previous hotels companies and the connecting process was much easier than this, it is only one time configeration on the channel manager and is applicable to any new channel that we connect, all i do is the room type mapping for any new channel and that is it! 2- there are some channels that requires a specific complicated way to setup theri rate weights like TBO and Expedia, we didn't know that until we referred back to support team and advised us this issue and then asked us to do illogical calculation to have such channels on board, so this system really is not user friendly.
Réponse de l'équipe de eRevMax
il y a 4 ans
Dear Sherif, Thanks for your kind review. Rest assured, we've taken note of your feedback. We are glad to know you like RateTiger and we would further work on to optimize your hotel online distribution process and make it seamless. Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience. We look forward to serving you as best as we can! Have a great day! Best regards, Team RateTiger
Alternatives envisagées précédemment :
Awesome
Commentaires : Our main benefit is that all the rate changes we do can be handled and delivered via RateTiger, so we don't need to worry about rate parity.
Avantages :
From my point of view RateTiger is intuitive and easy to use. I am able to manage each channel separately or all together and it is pretty simple to do so.
Inconvénients :
We set up RateTiger for the new property during October 201 and mostly the set up is pretty simple, we encountered some challenges. How ever, these challenges were mostly in OTAs end, not RateTiger's (ant nothing major, just some restrictions in OTA's end for room amounts and room type names).
Réponse de l'équipe de eRevMax
il y a 4 ans
Dear Jani, Thanks for your kind review. We are glad to know you like RateTiger and we have be able to optimize your hotel online distribution process and make it seamless. Your feedback encourages us to work harder to offer customers like you more features and functionalities that can further enhance your day-to-day product experience. We look forward to serving you as best as we can! Have a great day! Best regards, Team RateTiger
Alternatives envisagées précédemment :
Great tool for a good price
Commentaires : Easy to use product, helps to reduce daily workload a lot.
Avantages :
Implementation was well planned, took a bit longer than scheduled. Support is fast and effective Very small downtime and errors
Inconvénients :
Support was a bit inconsistent in the beginning. I have asked for a dedicated support person, since than it is working perfectly fine.
Réponse de l'équipe de eRevMax
il y a 2 ans
Hi Thank you for the review; we highly appreciate your comments about RateTiger product and service. We are looking into your feedbacks and our team will reach out to you soon. We believe in offering our clients the best of products and services and will continue to bring exciting new features to make your daily workflow even more seamless and simple!
