Qui utilise PestaRoo ?
The independent pest control operator with a primary focus on the USA.
Description de PestaRoo
Mac or Windows. Beautiful software. Amazing Ease of Use and Visual Clarity. Unlimited Customers, Contact Details, Locations, Work Orders, Invoices, and PreScheds. Tooltips & help notes on every screen. Daily & weekly views into Scheduling. Repeat WOs. Easy A/R. View Location Maps. Prints WOs on blank NCR paper. Prints mailing labels, postcards, and sends emails for promotions. Tracks sales by technician, service type, town, or YTD. Incredible data mining. No contract required! 21st yr!
Informations sur PestaRoo
Fondé en 1985
Prix de PestaRoo
PestaRoo est disponible à partir de 59,00 $US/mois. PestaRoo n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de PestaRoo ci-dessous.
PestaRoo - Fonctionnalités
Avis sur PestaRoo
Afficher 5 avis sur 17
Publié le 20/08/2019
Commentaires: Pestaroo makes running our business so much easier. It provides every function we need to keep employees and customers happy. The customer service is above and beyond. Any issue is always resolved fast.
Avantages: Easy to use and input data. Very fast to go from task to task. Has everything we need to operate our business smoothly.
Inconvénients: Sometimes the amount of functions can be overwhelming. We are an old school company and not very tech savvy, so we get lost easily.
Publié le 19/08/2019
Software very helpful
Commentaires: We use the software for history and don't have to look up as much information as we used to. It cuts back on time in the office.
Avantages: The software is very easy to use and the credit card part of the software works really well. We do not have to have any machines to run cards through. Information is always available when needed and reports are good.
Inconvénients: I wish that the invoice number would print on the ticket along with the work order. Most companies pay from invoice numbers not work order numbers.
Publié le 19/08/2019
Avantages: Pestaroo does all the hard work and makes finding our costumers easy and fast. Our company has grown so much pestaroo is a big reason on how we a able to mange our customers scheduling, billing, and past account history. Our company has tried several different softwares before finding pestaroo . This software is truly amazing.
Inconvénients: we really dont have any cons with pestaroo
Publié le 01/08/2016
Disappointed! Horrible Experience with PestaRoo
Commentaires: We were excited about PestaRoo and all of the features it offered. Unfortunately, it seems this product is designed for and operates best with Apple products. It is supposed to adapt with windows, but we had constant glitching, certain applications wouldn't even open properly at all and it lost info we were entering after closing the application. I followed all written and video tutorials and still the program just wasn't cutting it. I do think that if I had Mac, it would have worked beautifully. I reached out to the owner/creator and the contacts for Customer service and tech support by email letting them know that I am dissatisfied with the product, and would like a refund especially since I used it for about a week. I was then told that the owner had tried to call three times to welcome us and go over any questions, which was untrue, he only reached out to me once. He never addressed my request for a refund and said I needed to let them teach me via phone how to make it work. I explained that we are a busy office and that the training they have available would be no different from what they would be telling me and that it is an Application problem and non-compatible. I emailed two other times requesting cancellation and refund, with no reply at all and then today I received another invoice for the next month's service. Ummm NO! I do not recommend PestaRoo to anyone Mac or otherwise simply due to the fact that they do not back their product enough to offer quality customer service or a satisfaction guarantee.
Avantages: In theory, it has great features
Inconvénients: Is not compatible with Windows
Réponse de l'éditeur
envoyé par PestaRoo le 19/11/2018
Mike here, owner and the developer for PestaRoo. First of all, I¿m sorry that you had a bad experience. It is our hope that every customer has a great experience. Regarding the loss of data on your Windows installation, we have identified the issue, and addressed it. Now PestaRoo is fully compatible with both windows and OS X. Indeed, 65% of all of our installations today are on Windows. I am also sorry that you had a bad experience with email support. I acknowledge that we have had challenges with that. In the last year we have made substantial changes to help assure that we are able to provide excellent support.
Publié le 22/08/2013
We found Pestaroo after tried two other systems and being frustrated with those two.
They made the transition from the old one to Pestaroo so easy and very supportive, so we did not have to have any problems to run business as usual right after switching it. It's easy to use and clean look on the screen. Simple yet enough to cover all kinds of pest control needs. I love their support system. I don't have to press 1 for English, press 2 for technical, ... to wait forever for urgent support. They always got our back and fast to respond either by phone or email. I am the owner and this system protects business owners by not allowing 'iffy' inputs or deleting important information. Business owners have to trust employees to certain extent, but must have a system to protect the company. Pestaroo is really good at thinking about it. I enjoy using the system every day, and loving it after three years being the user.