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Description de Rx30 Pharmacy System

Rx30 est une application logicielle complète de gestion pour pharmacies qui sert de centre de gestion de toutes les activités d'une pharmacie avec gestion des ordonnances, renouvellements et rappels entièrement automatisés, gestion des flux de travail, gestion des traitements médicamenteux et gestion des notes STAR.

Qui utilise Rx30 Pharmacy System ?

Conçue pour les pharmacies spécialisées, les hôpitaux, les pharmaciens d'officine qui gèrent des préparations magistrales et les pharmacies comptant une ou plusieurs enseignes, la solution permet de suivre et de gérer toutes les prescriptions médicales.

Rx30 Pharmacy System ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Rx30 Pharmacy System

Rx30 Pharmacy System

4,1 (62)
Prix introuvable
Version gratuite
Version d'essai gratuite
22
2
4,2 (62)
3,5 (62)
4,0 (62)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
Prix introuvable
Version gratuite
Version d'essai gratuite
14
Intégrations introuvables
3,7 (22)
3,3 (22)
3,8 (22)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Rx30 Pharmacy System

Note moyenne

Note globale
4,1
Facilité d'utilisation
4,2
Service client
4,0
Fonctionnalités
3,6
Rapport qualité-prix
3,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
66%
4
11%
3
3%
2
10%
1
10%
Emily
president/pharmd (É.-U.)
Produits pharmaceutiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Alternatives envisagées précédemment :

/great system

5,0 il y a 2 ans

Commentaires : great, customer service could be better. hard to get an immediate response unless you do an online chat.

Avantages :

Integration is great inventory system is easy to use filling rx will never be easier

Inconvénients :

none. not many cons. it is a easy system.

Karen
PIC/owner
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Great Product, Great Service

5,0 il y a 11 ans

Commentaires : I am a very small independent retail pharmacy. With the industry changing the way it is, it is crucial to have a system that will provide you with the security, documentation, and billing required. I did a lot of research and HBS was the winner.
The intial sales rep was patient and honest and provided very helpful information.
Pros:
1. Set up and installation went smoothly. We did it ourselves with there assitance via phone.
2. Equipment has had no problems. We did have a monitor go out under warranty. No issues replacing.
3. Customer service is outstanding. We know how important it is to get reimbursement dollars quickly and how frustrating 3rd party rejections can be. CS readily available on the phone and very knowledgeable. Rectified most issues quickly on the phone or got back to me very promptly.
4. Very helpful with setting up all aspects of the software to get reports, etc
5. Worked with my budget.
6. Included POS system with my purchase. Very useful and again customer service was excellent. Helped get credit cards working, set up AR accounts, PSE sales. Excellent for getting tax reports, billing and other documentation.
Cons: None really to speak of. Some glitches after updates or 3rd party required changes, but that is with any update anywhere. Customer service was aware of glitches and those problems were rectified very quickly. It took me a while to get used to pushing "tab" key instead of 'enter' but that is not a problem anymore:) Overall, I am very pleased with the product and the service. If you are looking for an economical system that can take care of virtually every aspect of the retail pharmacy business, you really need to check out HBS. With all of the regulations, etc...it is imprtant to have a system capable of taking care of those needs, but also be able to use the product effectively. HBS is your answer. Hopefully this info will be helpful to some of you out there. I know how overwhelmed I was in trying to choose a system. I am very happy with my choice and I think you would be too.

Christine
Pharmacy Owner (É.-U.)
Produits pharmaceutiques, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Transaction Data Systems (Rx30) Pharmacy Software

2,0 il y a 5 ans

Commentaires : While under warranty my server went down. It took the entire day with no software to get up and running on an alternate computer in the pharmacy. That was only after waiting 45 minutes on hold to get support. Instead of sending me another server the staff sent 3 different Dell technicians out that were unable to fix my server. Only then, at my request, did they agree to have my server shipped to them while I got a loaner. After 3 months I received my server back still broken. After shutting the pharmacy down 3 times for over an hour they sent a Dell technician that confirmed the hard drive was not installed. Rx30 tells me it was working when it left the facility and that the "hard drive must have come out during shipping". My request for a discount on support was ignored. This occurred in November and was not fixed until March. Now I am operating on an old version because the one I was using when the software went down would not work. To say they have no appreciation for their customers is an understatement. The staff at Rx30 will not make any adjustments on their end but have no problem leaving you unoperable with no pharmacy software. I will definitely not purchase Rx30 again and highly recommend buying a different pharmacy software.

Avantages :

What I like most about this software is that I have grown accustom to using the program.

Inconvénients :

The customer support is horrible. Initially, just trying to get someone on the phone is next to impossible. The fees are outrageous for support and transmission. The Rx30 team does not treat you as a valued customer. The support that you pay an extreme amount for is fair at best.

Andy
IT Manager (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Terrible Customer Support

5,0 il y a 3 ans

Commentaires : Customer support used to be excellent. For the first few years we could reach someone who took ownership of the problem and got it resolved. Lately, support has become terrible. Very friendly people who answer the calls or chats, but are only able to record information and create a case. No followup, even when return calls are promised. I've now had a case opened for 12 days and 4 different "technicians" have become involved, but nobody is working on the problem.

Avantages :

Very feature rich, supports almost every pharmacy management function desired.

Inconvénients :

We like all the features of this software. It's an excellent product. As long as nothing goes wrong.

John
Advertising Manager (É.-U.)
Produits pharmaceutiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Top of the Line Pharmacy Software

5,0 il y a 6 ans

Commentaires : Rx30 has been a part of my pharmacy for many years and has always been easy to work with. Rx30 always trys to be as convenient as possible for it's customers. Growing with them at their own rate.

Avantages :

Rx30 turns your average pharmacy system into a customizable portal that allows for personal patient care from a 21st century pharmacy.

Inconvénients :

It can take a couple of hours to get in contact with customer service when you have an issue. Customer service is always very helpful when you are able to get a hold of someone though.