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Description de CoSupport AI
CoSupport AI développe et met en œuvre une solution d'IA (intelligence artificielle) tout-en-un pour les services de support client, avec un accès illimité pour les utilisateurs.
Elle traite les demandes d'assistance de manière indépendante, accélère la réponse aux dossiers et augmente l'efficacité des agents comme jamais auparavant.
La gamme de produits CoSupport AI comprend :
- une IA qui gère les demandes d'assistance de manière indépendante ;
- un assistant d'IA pour les équipes de support qui génère des suggestions de réponse prêtes à l'emploi ;
- une business intelligence en matière d'IA qui permet de convertir la correspondance avec vos clients en possibilités de génération de revenus.
Qui utilise CoSupport AI ?
Les entreprises qui cherchent à améliorer l'efficacité et la précision du support client et des opérations commerciales grâce à une technologie d'IA brevetée qui automatise les réponses aux clients et fournit des informations commerciales pertinentes.
Où peut-on déployer CoSupport AI ?
À propos de l'éditeur
- CoSupport AI
Assistance CoSupport AI
- Support téléphonique
- Support 24/7 (réponse directe)
CoSupport AI - Prix
À partir de :
À propos de l'éditeur
- CoSupport AI
Assistance CoSupport AI
- Support téléphonique
- Support 24/7 (réponse directe)
CoSupport AI en vidéos et en images
Fonctionnalités - CoSupport AI
Alternatives à CoSupport AI
Avis sur CoSupport AI
Note moyenne
Avis classés par taille de l'entreprise (nombre d'employés)
- <50
- 51-200
- 201-1 000
- >1 001
Trouver les avis classés par note
Data analytics tool for each team member + content creation tool (two-in-one, AI based)
Commentaires : We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if it were theirs. The goals were set properly from the very beginning, which led us to success. According to my team feedback, Label Your Data sales managers, marketologists, product managers and customer support agents use the AI assistant provided by this creative team on an everyday basis, saving time and effort.
Avantages :
Our team liked most that CoSupport AI is a company focused on customer service enhancement (as you might have guessed from its title). They have expert knowledge in this domain, and today, our company benefits from CoSupport AI solution. There are plenty of AI products in the market; however, I have rarely encountered such attention to detail during product implementation. This ultimately determines our success, as with a quality product, we can provide high-quality customer service.
Inconvénients :
There were no breaches of agreements, misunderstandings, or delays. I am completely satisfied with the collaboration.
Réponse de l'équipe de CoSupport AI
il y a 3 mois
Thank you for sharing your detailed feedback about our services. We're thrilled to hear that CoSupport AI has been a valuable asset for your team.
Quick setup, 50% faster ticket processing
Commentaires : Using CoSupport AI’s solution has really changed the game for us, making the support of clients and developers quicker and smoother by fitting right into our CRM. It's been great seeing faster response times and getting thumbs up from our team about the AI's help.
Avantages :
CoSupport Agent was easy to add to our system, the AI assistant didn't mess with our workflow, and actually made our support team quicker on their feet. The clear costs and straightforward talk from CoSupport AI made planning and setup stress-free.
Inconvénients :
Truly, there hasn’t been a downside to our use of CoSupport AI; it met our project needs perfectly and even exceeded our expectations. Any initial synchronization between our teams was minor and quickly resolved, demonstrating the solution's adaptability and ease of integration.
CoSupport AI’s products added value to our business and our clients’ businesses
Commentaires : We were in search of a solution that would integrate into our emailing channels to speed up responses and not be bound by the need for investments while scaling up our customer service. CoSupport Customer, which is an AI assistant for customer service, hit all the goals we had in mind while planning this project.
Avantages :
CoSupport AI’s solution significantly enhanced our KPIs in customer support. We reduced the first response time by 38% and the total resolution time by 31%. Moreover, today we can scale up our customer service without investing time and effort in hiring and onboarding agents.
Inconvénients :
There wasn't anything I disliked about CoSupport AI.
Response time reduction by 98% due to AI assistant implementation
Commentaires : Our experience is completely positive. After CoSupport AI’s solution implementation, we reduced the response time in our customer service by 98% due to response automation.
Avantages :
The most impressive thing about CoSupport AI is the team’s ability to create efficient AI solutions. Another impressive thing is smooth implementation.
Inconvénients :
Our expectations are met, so there is not really anything to dislike.
