17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Zipchat
Description de Zipchat
Les marques peinent à transformer les visiteurs en acheteurs. Nous créons un chat de vente IA ultra-efficace augmentant drastiquement les conversions. Opérationnel 24/7, aucune intervention humaine n'est nécessaire. L'installation prend moins d'une minute. GPT-4 est enrichi pour agir comme vendeur proactif. L'IA se forme selon le contenu de votre boutique et la base de connaissances fournie. Parmi ses atouts: - 100% autonome - Suggestions produits - Infos produits - Suivi des commandes.
Qui utilise Zipchat ?
Entreprises e-commerce sur Shopify, Woocommerce, Magento, Bigcommerce, Prestashop ou CMS personnalisé cherchant des outils de chat ventes basés sur l'IA pour augmenter la conversion et améliorer l'interaction client.
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Zipchat Review
Avantages :
I tried many ai powered chatbot but this one has the best generative answers when it comes to engaging with customers (
Inconvénients :
At first I hoped they had the ability to takeover the chat with a live agent and I was kinda disappointed when they told me they didn’t have this feature. [sensitive content hidden] explained me about the AI only focus. Luckily I trusted him and it works perfect.
Efficient and User-Friendly with Room for Growth
Avantages :
appreciate Zipchat's ease of configuration and the ability to add pages to optimize the chatbot experience. It's particularly effective for engaging with my French-speaking audience, which is crucial for my business.
Inconvénients :
While Zipchat has many strengths, it lacks certain features that could enhance its utility. For instance, the absence of a mobile app to receive instant notifications when a client needs assistance is notable. Additionally, the platform could benefit from an option to allow manual responses immediatly when the chatbot cannot handle specific queries effectively. Lastly, the chatbot button functionality could be improved by adding predefined options for common customer inquiries, such as order tracking or information on new products.
Very helpfull
Avantages :
Very easy to setup and run. Very helpfull for lot of customers requests.
Inconvénients :
A few bugs at first, but quickly resolved
Alternatives envisagées précédemment :
So far the best tried
Commentaires : Great! I have great expectations about what they are building.
Avantages :
We tried a few apps before finding ZipChat. All of them had a really limited understanding of our business, resulting in embarrassment from me about the kind of replies. Zipchat is able to get the full context and to speak to customers with emphaty
Inconvénients :
Users can’t checkout in the chatbot. This feature would be really useful
Réponse de l'équipe de Zipchat
il y a 11 mois
Thank you very much for your review. We are doing our best to build a product without any competition. Our tech team is shipping features at light speed, I'm sure you'll like what we are building.
Best Chat to close clients
Commentaires : I can save money not hiring an additional member in my the team
Avantages :
Zip chat is a great tool to add to your ecommerce. It gives you the possibility to have an additional member in your team. Therefore, you get a software that is doing the job of one sales man but with a way lower cost. The chat works great and has the ability to generate sales through the AI. I was doubting at first, however I nned to admit that after 6 months of usage I would never remove it from my ecommerce now.
Inconvénients :
Initially the price, however if you compare to have someone h24 there to chat, makes a lot of sense.
