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CLIPitc
Description de CLIPitc
CLIPitc inclut des fonctionnalités de calcul des coûts, de planification, de routage, d'estimations et de facturation ainsi qu'une application mobile. Le logiciel vous permet de dédier beaucoup moins de temps aux tâches administratives pour passer plus de temps avec votre famille. L'éditeur est dans le métier depuis plus de 30 ans et a créé sa propre entreprise d'entretien de pelouse pour tester ses logiciels. Tirez parti de solutions éprouvées pour faire prospérer votre entreprise. De plus, des intégrations transparentes à QuickBooks et Google Maps vous permettent d'utiliser vos outils plus efficacement que jamais ! L'éditeur propose une version d'essai GRATUITE et sans risque de 30 jours.
Qui utilise CLIPitc ?
CLIPitc s'adresse aux entreprises de toutes tailles qui souhaitent améliorer leur organisation et économiser du temps tout en augmentant leurs revenus.
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Clip ITC from a practical point of view
Commentaires : It is the only thing I have found that meets my core need, there are some others that claim to have it but I have not been able to verify it before committing to it. ClipITC has a free trial so you know what you are buying upfront. Support has improved over the desktop version because they are available on-line with ClipITC. I wish some of the additional features were a little more robust but the core function of the product is rock soild. That is why I want those other features to develop more since I depend on the scheduling software so much.
Avantages :
Clipitc is one of the few programs that has granular scheduling to this level. Most service software is designed for appliance repair dispatch and perhaps minimal reoccurring scheduling ability. This program has incredible flexibility in setting up schedules that are needed in the lawn and landscape industry.
Inconvénients :
It has a lot of add-on features that whet your appetite but is not fully functional. I believe they will develop it and or fix it. The desktop version has been developed over decades and built on a very old data base. I believe rather than fix this, Sensible Software decides Cloud-based development was the future. As a result, they are slowly but surely recreating the software on this new platform. This was the right call but some of the reports, estimating and such are not complete or as robust. It will get there. The benefit of the cloud-based is you do get all the enhancements when they happen versus a desk top application.
Réponse de l'équipe de CLIP Software
il y a 6 ans
Thanks for the review Todd!
Move from CLIP Desktop to CLIPitc
Commentaires : We have used CLIP Desktop for probably 15-20 years. The original program was fantastic and is one of the reasons our business has been so successful. After computers recently started aging out we realized the desktop version will soon be obsolete once Microsoft stops supporting the script it is written in. So we decided to move into CLIPitc for 2024. I was very hesitant to move over for many reason. We are a larger company running several million dollars through this software and I was nervous to change a set up that has proven to be successful. However, the sales team and staff were incredibly patient with me as I hounded them with questions, hypothetical scenarios, and a list of items I wanted to review several times. Questions were answered immediately and with a great detail of attention. The customer service I was provided during the demo and training was the biggest reason I pulled the trigger and moved to CLIPitc. It took a ton of effort to set up everything correctly for a larger scaled company, but doing that manually really allowed us to learn the software quickly. We have been using the mobile apps on iPads for a couple weeks now and so far it seems to work pretty seamlessly, minus a few issues when mobile editing time stamps. I like being able to see where all the crews are, what jobs are in progress and what has been completed for the day. There *ARE* several quirks you have to learn work arounds for. The team is creative in coming up with ideas if the software isn't handling something quite right. I have made several suggestions that they are supposed to discuss on team meetings to hopefully implement this year. Additionally there are several "bugs" in the system I reported and resolutions are pending. I will see how long these take and how the rest of the year goes and update my review later.
Avantages :
The customer service has been top notch. [sensitive content hidden] on sales team and [sensitive content hidden] have been fantastic in the set up and training phase. The chat icon has been quick and reliable for quick issues as well. So far the mobile app and mobile recording work has been reliable and working as intended. I was incredibly nervous for the change over but so far I have been presently surprised. I think most people with bad reviews just don't understand the system or how to work it correctly. The big picture is there, they just have to fine tune a few more details to get it up to 100% in my opinion. Additionally, I think the price is fair for what they offer compared to competitors.
Inconvénients :
There are a few quirks in the system. One of my biggest complaints is that if you do not want materials to show on invoice separately, and have them just included in the job as one price, the system does not take the hourly rate and combine it with entered material cost. For instance if you did a job at $50 an hour for 10 hours and had $200 in material, the system will only give you a $500 labor charge and the material is not added into the total charge. You have to manual catch the material and physically change this when finalizing the recorded work. I was told this was going to be discussed and added as a new feature, I hope sooner than later. I do think there is a large learning curve with out to use this correctly and if you are not tech savvy it will end in frustration, which is why I think there are several negative reviews.
Alternatives envisagées précédemment :
if you just mow lawns and want something to track and record the work it is fine.
Commentaires : Clip is frustrating to say the least. My wife (office manager at various places for 20 years) was going to take over some of the computer work for me, A few days into clip and she said " nope, not happening". I get calls from customers all the time that are confused with their customer portal and many have given up and wont use it anymore.
Avantages :
The way it handles crews and "rounds" is great. they really do this well. if you have multiple crews that may have fluidity in who is on the crew it does that great. it also handles jobs you do for all customers at various times (irrigation startups, turf fertilizations, etc) very well and will load all the work to each customer when you activate the round
Inconvénients :
Clips reporting is useless. you cant get any useful information in any useable way. also the accounting and sync with QuickBooks is not reliable. Whenever they release an update lots of things are affected they don't expect and things don't work. they don't really test anything, and seems like they are trying to patch an outdated base program and extend it beyond its capabilities like happened with DOS operating system..
My Review
Commentaires :
At first it was awful! SO much to learn because it's totally different mindset than ClipXE.
Very frustrated with servers going out while crews are out working.. plowing..
But once I have learned how to do something, then I really like what it does.
It is a good program for the money.
Technicians are very polite. Especially our reps.
Avantages :
I like that I do not have to print toutes sheets anymore and we can use the tablet. I like being able to separately Invoice, delete Invoices, Re-create them, email them. I lie that I can print customer history to show customers where their payments have been applied. I like that I can edit employee times and see the hours easily. Once I learn more I like it more.
Inconvénients :
It is soooo slooowww recording work manually. Each click is at least 7-10 seconds or more. I miss being able to just click and go. That takes a very very very long time to fix errors, to add or remove employees from the recorded jobs... awful. I don't like how in some instances , when choosing employees ALL OF the employees show up. THat's a HUGE list to scroll through. No need for the on hold employees to show up ever unless that box is checked. I don't like that the customer does not see their check numbers or CC last 4 digits, and dates on their invoices when paid. It has taken me a long time to get used to everything. Nut as I get better it gets easier and I can enjoy the benefits. The tutorials do not have a whole lot of information. Very basic soI alway have to ask for help. I don't like not having phone calls anymore. And the wait time because we are on a different time zone... I've also run into problems on the Tablet with one or more employees doing the same crew at different jobs. There is no way to clock into a crew when someone else is using it.. I have to have them text me the times and manually enter them. We need to be able to do that. The Crew Position does not work very well at all... very delayed and sometime doesn't even find the crew. Estimating is complicated. No way to record all the plants without showing the cost.. or adding the cost. Jobs with materials / installations-should be much easier and calculate for you like projects did.
Réponse de l'équipe de CLIP Software
il y a 6 ans
Thanks for the review!
Great Product!
Commentaires : Clip has been great. As a small company I was concerned with the expense, but it more than pays for itself with the time saved in the office. On top of that it allows for easier expansion in other areas of my business. Support has been great to help us learn and implement the software.
Avantages :
Clip took my billing from 3-4 days of work to 3 hours, with some daily work done by others who usually did paperwork, but now enter it in clip. The support is great, they always work quickly to answer questions or resolve issues. The staff is very personable also. They are able to revert back to previous data. (I needed this once when I messed up) Now our data is in place in real time instead of waiting for the paperwork to come in!
Inconvénients :
There are a few "wish list" items that I would like to see, but no major issues with the product. One thing I would like expanded is the web portal and adding functionality for my company to upload its own files for customers to see. Oh yeah, if they could fix the repeating special characters when linking to QB, but not a big problem
Réponse de l'équipe de CLIP Software
il y a 6 ans
Thanks for the review David!
