DataTrak

DataTrak

par ABC Financial Services

Qui utilise DataTrak ?

Health and Fitness

Description de DataTrak

Increase your gym's performance with DataTrak: the most complete web-based club management software in the health and fitness industry. DataTrak brings all aspects of gym ownership into one place so you can maximize revenue, reduce delinquencies, and improve member experience at your club. Managing your members, employees, and financial records has never been easier! Learn more about DataTrak with a free demo.

Informations sur DataTrak

ABC Financial Services

http://www.abcfinancial.com

Fondé en 1981

Prix de DataTrak

DataTrak n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de DataTrak ci-dessous.

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

DataTrak - Fonctionnalités

Logiciels de gestion de club
Accès mobile
Booking en ligne
Facturation
Gestion d'équipe
Gestion de site web
Gestion des abonnements
Gestion des stocks
Gestion des visiteurs
Gestion des événements
Gestion du marketing
Point de vente (PDV)
Portail des membres
Suivi des présences
Traitement des paiements
Base de données des adhérents
Gestion de site web
Gestion des applications
Gestion des comités
Gestion des cotisations
Gestion des événements
Portail des membres
Renouvellement d'abonnements
Répertoire de membres
Traitement des paiements
Types de membres
e-mail marketing
Emprunt et restitution en libre-service
Facturation
Gestion des abonnements
Gestion des classes et horaires
Gestion des contrats
Gestion des employés
Gestion des stocks
Gestion des événements
Gestion du marketing
Réservation en ligne
Suivi des présences
Traitement des paiements

Avis sur DataTrak

Afficher 5 avis sur 26

Note globale
4/5
Facilité d'utilisation
4/5
Service client
4.2/5
Fonctionnalités
4/5
Rapport qualité-prix
4.2/5

CRM Review

Publié le 07/03/2019
Chris M.
Salea Manager
Sports, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Really great experiences

Avantages: Data Track keeps me very orginized and keeps my clientele in tune with there business responsibilitied.

Inconvénients: Something are not the best to navigate wish it was a little smoother and had an app you can connect too.

I used DataTrack as a personal trainer for 2 years to track and record sessions with clients.

Publié le 13/03/2018
Samuel M.
Business Development Representative
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Daily sign ins and scheduling for personal training clients. Updated client files and notes that could be used for upcoming sessions. Employee income tracking on a weekly basis.

Avantages: The ease of use with DataTrack was great. Took me less than a day to learn and having a tool that would quickly let me change my schedule was great. Datatrack allowed me to see which of my clients sessions were funded and which werent. This saved me countless hours by not having to check or client payment files.

Inconvénients: It can be slow and at times would crash. There were multiple occassions where Datatrack did not save the changes I had made after I had already logged out. The interface would sometimes lag behind payments and not tell if a client had funded sessions for a few days which led to some rescheduling when it wasn't actually necessary. Very rarely though.

Utilized DataTrak in health club setting for membership base.

Publié le 10/11/2017
Utilisateur vérifié
Sales Manager
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: DataTrak is extremely reliable program, there has never been a loss of data and you are informed in advance of any down time for maintenance, which is rare. The software is a bit dated aesthetically, but it functions very well. Their customer service is great. I managed a 24 hour facility and members would swipe in with their keytag. When our door stopped functioning, support was on the issue right away and extremely helpful. I've called multiple times about member issues and every time the customer service team responds quickly and always has a positive attitude.

Inconvénients: The only time this software is difficult is when you're dealing with reporting. Creating or editing reports can be time consuming and is not user friendly.

Must have!

Publié le 24/10/2019
Mikaelah G.
FRONT DESK
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, it has been a great experience using DataTrak.

Avantages: DataTrak is an awesome tool for easily signing up new clients and keeping tabs on them. I love when a member checks in you can see their last visit to the gym, their membership type and if they have an outstanding balance. Another great feature is the calendar part of the software. We have so many classes and trainers, this really helps us to stay organized and keep track of class attendance. This system keeps our gym running smoothly!

Inconvénients: DataTrak can take awhile to get the hang of at first. The system has a few quirks, but all in all it is a great product!

Solid base but in need of an upgrade!

Publié le 10/10/2018
Samantha R.
Admin Assistant
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
4/5
Facilité d'utilisation
3/5
Fonctionnalités
2/5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Overall, I think that DT is heading in the right direction but changes need to be made. The software needs to be updated and there are a few changes that I would really like to see (ex. the ability to customize). It could also benefit from a 'makeover' as in all honestly, the visual of the program is not appealing at all.

Avantages: There were A LOT of different functions, which was mostly fantastic. It was also fairly easy to navigate and train new employees on.

Inconvénients: I really wish that there was more freedom to customize the program. I found that it almost had TOO many functions and features and not all of them were applicable or necessary. The program also stopped working at least a few times a week, and since we used this program at the front desk of a very busy gym, this made for some incredibly stressful situations. Customer support was not great also, so I would say that area needs some attention.