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DigitalRoute
Description de DigitalRoute
Avec plus de 400 clients dans le monde entier, DigitalRoute est un fournisseur de solutions permettant une tarification hybride et basée sur l'utilisation pour les entreprises de type "en tant que service" sur le marché SaaS et dans tous les secteurs d'activité. Grâce à une plateforme de gestion des données d'utilisation, à la médiation des données, à la mesure de l'utilisation et à la veille de l'utilisation, les clients peuvent intégrer, recueillir, traiter, mesurer et distribuer des enregistrements prêts à être utilisés pour la facturation, d'autres systèmes d'établissement de devis et l'analyse. L'éditeur s'aligne sur toutes les préférences en matière de déploiement.
Qui utilise DigitalRoute ?
Les entreprises disposant d'une variété de données, telles que : • Deux produits ou services ou plus • La recherche d'un nouveau système de facturation • Plusieurs systèmes de facturation • Des fournisseurs de paiement multiples
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Avis sur DigitalRoute
Good DR Product
Commentaires : Very good; Open to new ideas; to negotiate;
Avantages :
Negotiable; Accessible; Willing to work together
Inconvénients :
Not in country; Would be good to have technical teams on site (at times) although not critical
Réponse de l'équipe de DigitalRoute
il y a 11 mois
Your feedback is greatly appreciated! Our commitment to collaboration and accessibility is steadfast. We are constantly reviewing and improving our global support team and processes.
True Data Mediation & Engineering Product
Commentaires : Digital Route Team are innovators and world leaders in Data Mediation, they have been keeping up pace with latest technology trends and also embracing open source protocols. Partnership with Digital Route allows us to launch services frequently
Avantages :
Zero down time architecture, Plugins support and extensibility of the product through Development Tool Kit comes as big boost to tailor and launch new integrations. Though lately they have brought the support for various open-source technology trends such as Avro and protobuf.
Inconvénients :
Customer service area & openness to customer voice is concern. Another area is documentation, lately there have been good improvements, however we still feel they need to make technical parameters open to configure and clearly document the defaults.
Réponse de l'équipe de DigitalRoute
il y a 11 mois
Thank you for your great review! We're proud to be your partners in innovation. Our commitment to staying up-to-date with the latest tech trends and embracing open-source protocols drives us forward. We appreciate your praise for our zero downtime architecture and our extensible toolkit. Working with you and delivering top-notch solutions to your team is always a pleasure. We invite you to flag any issues relating to customer service directly to your account team, and we will get them sorted out, especially those relating to access to technical parameter configuration.
developer view
Avantages :
Criteria for finding junior developers can be low. As it is low code platform. For correct use case they are the best choice.
Inconvénients :
As it is low code platform it can be hard to add function that is not present.
Réponse de l'équipe de DigitalRoute
il y a 11 mois
Thank you for your feedback! We're glad to know that you find our platform user-friendly, particularly for junior developers. We aim to make our software as accessible as possible, but we welcome customer feedback on new features to include.
Digital Route review
Commentaires : Digital route are a pleasure to deal with. They are very engaging and have a team of excellent solution architects, project managers and customer support
Avantages :
Digital Route are a very good organization with its innovative solutions and dedication to customer satisfaction. They have a user centric and solution lead approach to dealing with their customers and in a rapidly evolving tech landscape, Digital Route standout as a leading vendor in the Mediation space
Inconvénients :
While Digital Route certainly has numerous positive aspects, there are some negative points. Primarily this is around the licensing of optional features. While the product has a lot of core features, for optional features there is an extra cost.
Réponse de l'équipe de DigitalRoute
il y a 11 mois
We are delighted to hear your positive feedback about DigitalRoute! Your kind words about our team and innovative solutions are truly appreciated. Thank you for your continued support. Did you know that with our newest products, we're now offering various subscription options for improved value alignment?
Great scalable platform
Commentaires : Great experience overall. The professional services team is great to work with and provide very good value for the cost with very good timely results
Avantages :
it is a very scalable and reliable platform
Inconvénients :
The cost of the agreement is getting higher
Réponse de l'équipe de DigitalRoute
il y a 4 mois
Thank you for your review! We’re glad to hear you value our platform's scalability and our professional services team. Many customers truly recognize the full value of our data management as they scale and as their offerings become more complex, and realize how critical high-quality data is in supporting revenue growth. We understand your concern regarding the cost and strive to ensure that our pricing remains competitive and aligned with the value we provide. Your feedback is crucial to us, and we’re always here to discuss any further questions. Thanks for being a valued customer!
