Practice Fusion

I've been using Practice Fusion for a little over a year and I'd have to say it's so easy to use.

Commentaires : The benefits greatly outweigh the disadvantages. I always have a peace of mind using this software with every use. I never have any issues logging in and if was to ever, resetting password is super easy. You have the option of resetting through a simple text to your phone or email with a 6 digit code to reset password. You can also access this software from anywhere in case you may need to adjust the schedule during non business hours.

Avantages :

What I like most about this software is the navigation. Out of all the other EHR softwares, I grasp quickly to the ease of use. I like how the schedule, charts, task, messages etc. are layed out. It's a great EHR for first time Medical staff such as Medical Receptionist and Medical Assistants.

Inconvénients :

Well no EHR software is perfect but I can honestly say that the only thing I wish could be better is how to search for patients by previous encounters.

A great budget option if you don't need customization

Commentaires : I initially implemented the product when it was a standalone product offered for free. It was an ambitious but limited piece of software that was eventually sold to Allscripts. Very soon after, the business model shifted from selling aggregated data and in-product advertising to a subscription model, but still remains very inexpensive. The system is very rigid in that it does not offer a lot of options for customizing or the ability to develop workflows specific to a practice, but it has all of the basics as well as some features that other vendors charge extra for (lab integrations, patient portal, etc.). For a more robust feature set, you may need to use the limited number of third-part integrations that are offered, which will have additional costs associated. Overall, it's one of the quickest and easiest EHR systems I've setup (eCW/Nextgen/Aria) and it works well because of the universal design/limited options. If you can get it to fit most of your needs (and you get a free trial to figure that out), then you probably won't find many options that can compete with it on price. If you have a large office and complicated systems, you might find other systems provide a better value proposition.

Avantages :

Easy implementation (up and running in a day). Reasonably good feature set (lab integration, call and text reminders, patient portal). Very competitive price. Free to try.

Inconvénients :

Very little customization. Initial navigation is not very intuitive. Requires annual commitment. Additional features use third party integrations and have additional costs associated. Lack of device integration.

Frustrated with Customer Service

Avantages :

e_prescribing is good and overall the EMR is not terribly annoying for me as a medical provider. It does not include good features for my therapist colleagues.

Inconvénients :

It is now expensive and the support is minimal. The terms of subscription are inflexible and chat support is non responsive to requests for help including simply providing contact to advance a concern to decision makers in the company

Great Stand-Alone EMR

Commentaires : Overall Practice Fusion is a pretty great EMR. The connectivity to back end service (the billing aspect) is not great, but there are plenty of things that make the software worth it, including clinical decision making support, drug interaction reminders/warnings and the ability to e-prescribe.

Avantages :

Practice Fusion was very easy to set up and very user friendly to utilize. The system has a built in system of shared templates that can be customized to fit your practice and save your healthcare providers a substantial amount of time. The connectivity associated with e-prescribing is also a great feature that allows providers and staff to save time by e-prescribing directly from patient charts. Overall, for the price, Practice Fusion is a great prodcut.

Inconvénients :

Some of the things that I think Practice Fusion could improve upon are the interconnectability between Practice Fusion and billing third-party billing softwares. Unfortunately, when connecting with your billing software, we have a significant amount of billing "clean up," and "claim scrubbing," work to do which can be pretty frustrating. Also, Practice Fusion also is requiring individuals to pay for updates to ICD-10 for 2021. I would respectfully suggest that if you offer an EMR, a portion of your product should automatically include ICD-10 updates. The system also currently lacks the ability to verify insurance eligibility for Medicare and Medicaid patients. Lastly, Practice Fusion just underwent a price increase, which is disappointing to some extent but hopefully these increase will address some of the issues described above.

Practical for Small Offices

Commentaires : It's a great product for a single or 1-2 provider group. Anything larger and you'll need a better EHR/EMR product.

Avantages :

The ease of use. Practice fusion was very easy to learn and use. I set this product up for a single-provider practice in a quick transition from Athena. I didn't have to sit for hours training the provider on how to use PF as it's very easy to use on a daily basis.

Inconvénients :

Lack of features. The ability or lack there of to manipulate templates, create documents, receive faxes, lab results, etc. You had to set it up with only the providers that integrate with PF.