WorkStory

So much easier than survey-based performance reviews.

Commentaires : We're saving a ton of time and effort with WorkStory. From an operational perspective, my HR department and I don't have to spend hours managing the performance review process anymore - following up with team members to get theirs done. For managers, they can be much more effective in sharing targeted performance opportunities with their team members. For employees, they don't have to worry anymore about filling out forms for each other (we do 360 reviews) twice a year. More importantly, they can see how well they're doing throughout the year and work to improve themselves with the help of the team's feedback.

Avantages :

WorkStory is so easy to use because it works entirely through our Slack workspace. Our team simply answers one-off review questions as they come in, throughout the week - just as if they were chatting with another team member. Then, based on all of those answers, we can clearly see and share how well team members are performing throughout the year, rather than having to wait for performance reviews to take place.

Inconvénients :

I feel like the platform could benefit from having a more robust system for pulse surveys. We're able to take advantage of it now, sending various cultural questions to our team, but it would be nice to craft groups of questions at a time rather than one-by-one.

Review of WorkStory

Commentaires : I think WorkStory is great. Is is very easy to use and there is a lot of application. I think the hardest part is figuring out how do you apply the information that you received. There is a ton of data, and feedback. It can be hard to keep track and really figure out what you can do with all of these insights and ensuring that your managers and others are taking advantage of it. As such if you are using Workstory you for sure need to have someone who is staying up to date with it. Who is thoughtful enough to interpret the feedback, provide insights and to encourage others to use it.

Avantages :

I have not seen anything on market that does what WorkStory does. There are a lot of feedback programs out there but they take a lot of work and can be very distracting. I like how WorkStory integrates easily into Slack. Reviews can all be done in Slack, so no having to go into another program to do your review. I like how you can schedule reviews on a regular cadence and get prompted to give feedback with specific questions. It is also nice to go into their dashboard as an employee or manager and to see what people having been giving you for feedback. As a manager you can also see how your team is doing as well. The process of doing a review is very simple and really takes someone just a minute or two a week to fill out.

Inconvénients :

Workstory is great software. a couple of things that I think could be improved on 1) It can be hard to manage cadence and quantity of reviews. For instance, when a new hire joins the team you need to set them up to ensure that they are getting reviewed and are reviewing others. There is no way that I know of currently that shows you a nice summary of all employees and who they are reviewing and who is reviewing them without going into each individual profile. As such I track this offline. I do this because we want to ensure that people are not overloaded with reviews and I want something that easily shows me at a glance the quantity of reviews 2) Also when you set up the cadence you put down how often you want reviews to occur. There is no way to individualize this so if the cadence is every 2 weeks, if you have a manager who has 15 people assigned to them they would be doing 15 reviews whereas someone with only 2 reports assigned to them would be doing 2. 3) Also the system works/requires ratings. This can be both good and bad. For our team I have found that having ratings for reviews sometimes caused employees to become to fixated on the rating and less focused on the review. Also employees tended to rate employees higher because they didn't want to offend them 4) Also there is a ton of data. Sometimes it can be difficult to keep track of all of the feedback.

Big Process Improver

Avantages :

Quick and easy wait to leave and receive feedback. I think this is a huge improvement on our process as a company. Being able to easily leave realtime feedback cuts down on extra information that I need to keep track of.

Inconvénients :

The interface can be a little clunky. When a review comes in via email, it is not always clear whether clicking the score will submit the feedback or if it is required to click submit on the window that opens. When in the web application, missed reviews could just show at the top of the screen one at a time without having to open a different page. Would be nice to see some more positive feedback like a colored background on the feedback chart. e.g. scores of 60 or above are green, anything below is orange. To counteract the subconscious assumption that anything that scores below 90/100 needs improvement.

Great way to remove the hassle out of 360 reviews

Commentaires : I was looking for a 360 review software that 1) doesn't take more than a few seconds, 2) can be done completely within Microsoft Teams, 3) aggregates the data for our users to use/see immediately. Workstory hits on all the points above. Most of the challenging part of using the software is on the backend but they have a team ready to assist with this whenever needed.

Avantages :

Completing a 360 degree review can be a tedious process, especially if you have a large number of colleagues you work with. Workstory effectively removes the hassle out of the review process by drip feeding the questions one at a time. Being able to complete the questions fully within Microsoft Teams also helps reduce downtime for reviewers as they don't need to navigate into a separate platform to provide their feedback.

Inconvénients :

The backend or administrator view isn't great. It's not too intuitive in terms of where I'm supposed to go to view certain information. Adding/removing/modifying questions for multiple users can also be a bit of a hassle if I want to do it myself. Thank fully they've got an incredibly responsive team that helps with this process.

WorkStory helps us collect data across the entire review period without relying on our memory

Commentaires : Support has been excellent! [SENSITIVE CONTENT] and his team are very responsive and have been open to our suggestions. Very happy with WorkStory!

Avantages :

We are a Microsoft Teams company and I love that WorkStory integrates seamlessly with Teams. Poll questions come through on a Teams Chat channel and allows users to quickly answer the question in just a couple of minutes.

Inconvénients :

I am hoping that we will eventually be able to customize the end of year/period reporting to easily pull in all of the comments for the period along with the summary ratings.