17 ans à aider les entreprises françaises
à choisir le meilleur logiciel

France Produit local

Description de folk

folk est un CRM tout-en-un. folk permet de centraliser tous ses contacts de manière collaborative pour gérer ses clients & prospects, ses investisseurs, candidats, partenaires/fournisseurs etc...

Il permet de :
- Synchroniser vos emails (gmail & outlook) pour mettre à jour les interactions de vos équipes avec vos contacts ;
- Utiliser des vues de pipelines pour gérer votre processus de contact ;
- Envoyer des campagnes d'emailing en masse ;
- Importer des contacts directement depuis LinkedIn.

Qui utilise folk ?

Plus de 2000 entreprises utilisent folk comme espace de travail central pour leurs relations d'affaires. Le produit répond particulièrement aux besoins des PME, des startups en phase de démarrage, des agences et des sociétés de capital-risque.

folk Logiciel - 1
folk Logiciel - 2
folk Logiciel - 3
folk Logiciel - 4

folk ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

France
folk

folk

4,4 (26)
Produit local
20,00 €
mois
Version gratuite
Version d'essai gratuite
34
9
4,5 (26)
4,5 (26)
4,5 (26)
VS.
À partir de
Types de licence
Fonctionnalités
Intégrations
Facilité d'utilisation
Rapport qualité-prix
Service client
Le plus évalué

Kanbox

Produit local
15,00 €
mois
Version gratuite
Version d'essai gratuite
23
Intégrations introuvables
4,9 (69)
4,8 (69)
4,8 (69)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives à folk

Kanbox
Fonctionnalités les mieux notées
Gestion des contacts
Gestion des leads
Saisie de leads
Salesforce Sales Cloud
Fonctionnalités les mieux notées
Base de données de clients
Base de données de contacts
CRM
HubSpot Sales Hub
Fonctionnalités les mieux notées
Gestion des contacts
Gestion des leads
Gestion du pipeline de ventes
Pipedrive
Fonctionnalités les mieux notées
Gestion des contacts
Gestion des leads
Gestion du pipeline de ventes
Attio
Fonctionnalités les mieux notées
Alertes/Notifications
Gestion des leads
Gestion du pipeline de ventes
Notion
Fonctionnalités les mieux notées
Gestion des tâches
Modification de tâche
Planification et programmation de projets
Brevo
Fonctionnalités les mieux notées
Gestion des campagnes e-mail
Gestion des contacts
Gestion des e-mails
HubSpot CRM
Fonctionnalités les mieux notées
Base de données de contacts
Gestion des contacts
Gestion des leads
Octopus CRM
Fonctionnalités les mieux notées
Engagement des leads
Gestion de plusieurs comptes
Saisie de leads

Avis sur folk

Note moyenne

Note globale
4,4
Facilité d'utilisation
4,5
Service client
4,5
Fonctionnalités
4,1
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
46%
4
50%
3
4%
Steffi
Steffi
Co-founder and CMO (France)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Good CRM when you used Notion as a CRM

4,0 il y a 5 mois

Avantages :

The contact management Linkedin connection Look and fill

Inconvénients :

Internal automation bewteen contact and company fields

Charlie
Director (R.-U.)
Conseil en gestion, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Folk feedback

4,0 il y a 4 semaines Nouveau

Commentaires : Good - still working out whether I need something with more bells & whistles

Avantages :

Simplicity of set up and how to use it quickly. I also liked been able to get hold of customer service team although feedback isn't always consistent time wise and it would be good to get in a 24hr window.

Inconvénients :

Enriching doesn't seem to work very well / can't schedule exact times for reminders / not enough how to videos and the ones you have are too brief. Inconsistent customer feedback response times with no sense of when someone will come back to you.

jihad
jihad
Head of control and automation department (É.-U.)
Utilisateur LinkedIn vérifié
Verre, céramique et béton, 201–500 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

not ready for prime

3,0 l’année dernière

Avantages :

It's easy to get started. You can import your contacts from other sources, and folk CRM will automatically deduplicate and enrich them.It's customizable. You can create custom fields, groups, and workflows to meet your specific needs and the UI is very easy to use.It's collaborative. You can share contacts, deals, and tasks with other team members.it easy to integrates with a variety of other tools, such as gmail, outlook ... etc

Inconvénients :

it doesn't have a mobile appalso ther are some bug that makes it not ready for primeas you can see in the following videos i recorded :1- [sensitive content hidden] can't choose birthday from the calander modalalso when use autocomplete for phone and email it write it twice

Davis
COO (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A frictionless experience

4,0 il y a 4 semaines Nouveau

Commentaires : It's just my speed. Some processes are manual, but after a meeting with folk's product team I'm looking forward to future improvements.

Avantages :

It reduces friction for me tracking leads - something I hate doing. The more simplified and user-friendly, the better.

Inconvénients :

It currently lacks some tracking capabilities - like automatically tracking when deals move from one status to the next. I know it's in beta, but the dashboard as well could use some more customization.

Olivier
CEO (Danemark)
Psychologie, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

CRM as simple as it should

4,0 il y a 10 mois

Commentaires : Folk is improving the product on a weekly basis...
Client service is the best I have seen for such product - they are building a community around the product and listen to clients..,

Avantages :

Integration with Linkedin is fire New Enrich feature is very efficient Email tool is very efficient and easy

Inconvénients :

No Master group with all contacts No cross-group custom fields No Mobile app

Dieter
CEO (É.-U.)
Capital risque et capital-investissement, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

One of the best CRM & contact database with integrated email on the market

5,0 il y a 10 mois

Commentaires : I tested many CRM's and contact management apps but Folk is the best for my use as venture capital, real estate & family office investment

Avantages :

CRM & contact database with integrated email on the market Linkedin integration Individual mass emailings Excel like database and kanban view for pipeline

Inconvénients :

Only 500 massages for professional version need to add a email signature feature like with Mailbutler

Andrew
CEO (É.-U.)
Urbanisme et architecture, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Simple alternative to HubSpot

5,0 il y a 4 semaines Nouveau

Avantages :

Simplicity over power - ensures our team will actually use it

Inconvénients :

I wish dashboards were out of beta and a little more clear. I haven’t set up conversion metrics yet but it did not seem obvious

Greg
Marketing Manager (Suisse)
Ressources humaines, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great, almost perfect

4,0 le mois dernier Nouveau

Commentaires : I needed an easy to use/set-up CRM, I knew Folk

Avantages :

Easy to use, many templates, easy to set-up, reactive customer care

Inconvénients :

Email enrichment could be better, I had some issues with them, could be expensive when adding more profiles

Aleksandra
Head of Marketing (Danemark)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Folk is the Best

5,0 il y a 3 semaines Nouveau

Commentaires : Super happy about it. All process are super easy, nothing to complain about.

Avantages :

The opportunity to create custom fields and tags and the BEST thing is the Chrome extension and being able to import leads immediately from SoMe!

Inconvénients :

Sometimes it is a bit overwhelming all the functionalities but overall it's a pretty great program where everything is thought out.

Jamie
Director (R.-U.)
Bureau exécutif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great product!

5,0 le mois dernier Nouveau

Commentaires : Amazing product really helped me clean up my sales process

Avantages :

Great UI & very customisable and intuitive

Inconvénients :

It would be great if there was an easier way to manage followups and tasks

Vishal
Managing Director (Inde)
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

A friend I deserved to meet soon. Its so Simple, yet Effective

4,0 il y a 9 mois

Avantages :

Deal Management, Contact Enrichment, Integrations etc

Inconvénients :

No mobile app and Mobile Web app will take more time to be as seamless as the desktop and web tools. Some issues with the upgrade payment links. But the team sorted it over emails.

Verna
Operations Specialist (Philippines)
E-learning, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Folk Review from NewCampus

4,0 il y a 10 mois

Commentaires : It has been great, but it really could be better with more features. I think the beauty of Folk is it's simplicity and not overcomplicating the contact management, but I feel there are crucial features still missing to make it truly the best!

Avantages :

We appreciated the ease of use of the program. How easy it is to import contacts and segment them.

Inconvénients :

I feel that there are still a lot of features missing: - Campaign management, using tags and folders [or even archiving completed campaigns] - A better template system for emails - Change log/history - Being able to export notes from contacts on a bulk csv - Deals pipeline for companies instead of contacts

Paul
Founder (Espagne)
Design, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX

4,0 il y a 9 mois

Commentaires : Great and great customer support ! Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX

Avantages :

Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX

Inconvénients :

There is no Statistic about Mailing (Opening rate, etc...)

Matteo
creative director (Italie)
Urbanisme et architecture, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

ease of use with some lags

4,0 il y a 6 mois

Commentaires : overall folk is simple to use, a good resource for anyone looking to start a CRM strategy with all the necessary tools. However if you are looking for a platform to keep track of everything on social media (LinkedIn in my situation), Folk might be a little bit limited

Avantages :

using folk came easy from day 1. it's very intuitive, simple and with a clear interface

Inconvénients :

I had some trouble with folk in managing the messaging, keeping track of contacted people and labeling

Tarik
General Manager (France)
Collecte de fonds, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Remila Tarik

4,0 il y a 10 mois

Commentaires : Overall, as I started to use in the early stages, there was a lot of improvement and it's very useful for my business

Avantages :

I can manage, track and automate my mails and send them to a group of people with a lot of ease. It saves a lot of time.

Inconvénients :

Sometimes, it's not as fluid as I'd like. Some features have to be amended, like cc'd in mails. In messages, I have to dig in past messages to find messages I've sent . Also, the sequencing works only with certain mail address

Konrad
Co-CEO (Suisse)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Straightforward

5,0 il y a 9 mois

Avantages :

It is streamlined and intuitive. It doesn't overwhelm with options and is just highly specialized in having the functions we needed. No overwhelming need for customization or onboarding.

Inconvénients :

It's still a bit rough around the edges (e.g. no option to undo an action)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

1 Click Enrichment

4,0 il y a 9 mois

Commentaires : Customer service is AWESOME - super fast and helpful.
It's a light weight solution with a great price and perfect for a start-up getting its feet under them.

Avantages :

Love how easy it is to use and set up. The 1 click enrichment is awesome and has saved me a lot of time searching for contacts. I also love that I can customize almost any set up I want or need. Starting to plat around with the magic field to help with organization.

Inconvénients :

No revert function yet - have deleted a couple of contacts by accident and have to go back to the source to find it. While easy set up is a + it's also a slight draw back bc the folder creation can get out of control.

Steven
Founder (Allemagne)
Ressources humaines, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Ease of use

5,0 il y a 10 mois

Commentaires : Excellent experience so far with the product and I must say that the customer support team are exceptional too.

Avantages :

I was searching for a way to manage and track my sales outreach activity and to automate email sending. I tried multiple products and I found folk to be by far the most intuitive. I've really enjoyed using it so far and the cost is great too.

Inconvénients :

The only thing I've encountered is that on my subscription package I would like more email sends per month.

Thomas
CEO (France)
Gestion des investissements, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Second to none when it comes to CRM

5,0 il y a 9 mois

Avantages :

-Constantly improving -Easy to use -Pricing -Integration with gmail

Inconvénients :

-Contact status not indicated at the company level

MIke
Founder and Managing Partner (É.-U.)
Capital risque et capital-investissement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Folk is Amazing

5,0 il y a 10 mois

Avantages :

Easy to use and customizable. Low cost

Inconvénients :

We would like to be able to see all of our emails.

Charlie
Director of Compliance and Regional Sections (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Love working with Folk

4,0 il y a 9 mois

Commentaires : It is a great little CRM for small businesses and associations.

Avantages :

Folk is a great option for a small business or non-profit looking for a "no-frills" CRM at a reason able price. Tools such as sales force are much too complex and expensive considering our needs. I like the way you can upload contacts into Folk. I also appreciate being able to set up emails in Folk and track details about them.

Inconvénients :

The user interface takes some time to learn.

Sean
Founder (R.-U.)
Divertissement, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

How to deal with Folk

5,0 il y a 10 mois

Avantages :

Folk is simple. This is what first drew me to it, and it's what has kept me around. Other CRMs try to do too much, but Folk knows what it needs to be, and it executes it well!

Inconvénients :

I think if in future updates it automatically moves contacts through a pipeline, as you have to do it manually if you're batch contacting people, it makes it a long process.

James
Product Manager (Nigeria)
Médias de diffusion, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Storipod - Microblogging Start up

5,0 il y a 9 mois

Avantages :

investor contact plug , i like that it was very easy to bulk message investors

Inconvénients :

capped messaging, it was not clearly stated in the offerings about the capped messaging used case. we saw unlimited where unlimited shouldnt have been

Maryam
Education Lead (R.-U.)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Folk is a powerful platform that facilitates efficient time management

4,0 il y a 10 mois

Commentaires : Very good to date and I am still learning.

Avantages :

Folk allows me to optimize my time usage by leveraging its integrations and templates. I can efficiently send out multiple emails in a short span. Additionally, the feature that lets me import LinkedIn contacts into the database is a significant time-saver.

Inconvénients :

It took a little while to understand the features but there was help available to guide me through the processes.

Ben
Founder (Nouvelle-Zélande)
Nanotechnologie, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great CRM for Personal or Small Business Use

5,0 il y a 10 mois

Avantages :

Easy to use, flexible and a clean UI. Love that it connects to my Google account so can track all communication, and also send emails directly.

Inconvénients :

No major issues. Would be nice if it was a bit cheaper, but that seems to be the price of CRMs now.