Pour qui ?
Mid-market to enterprise IT and Telecom managers seeking solutions to gain control and visibility of their telecom environment. Telecom consultants doing expense management and audits.
Notes moyennes9 avis
- Note globale 5 / 5
- Facilité d'utilisation 5 / 5
- Service client 5 / 5
- Fonctionnalités 4.5 / 5
- Rapport qualité-prix 5 / 5
Informations sur le produit
- Version gratuite Non
- Version d'essai gratuite Non
Cloud, SaaS, web
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 1991
En savoir plus sur Clearview
Track voice, wireless and data assets in one interface with ease. Control inventory, invoices, cost allocation, contracts, procurement, and budgeting with custom reporting and dashboards. With an intuitive design, short onboarding time, a robust reporting engine and detailed auditing tools, Clearview lower costs, reduces risk and increases operational efficiency. Use alone, or paired with a la carte managed services - deployment options are flexible to meet your unique needs!
Clearview - Fonctionnalités
- Allocation des coûts internes
- Compatibilité des lignes fixes
- Compatibilité des lignes mobiles
- Facturation des données
- Facturation des services vocaux
- Négociation de contrats
- Rapports d'utilisation
- Suivi des appels
- Suivi des rétrofacturations
- Facturation en fonction de l'utilisation
- Facturation fractionnée
- Gestion des achats
- Gestion des remises
- Options de déplacement, d'ajout et de modification
- Plans tarifaires personnalisés
- Prise en charge des bornes WiFi
- Rapports d'utilisation
Avis les plus utiles sur Clearview
Publié le 25/06/2018
Our overall experience has been great. We use this service for several of our clients
Commentaires: We use this software as our inventory database for all of our clients.
Avantages: The two positives are the software itself being so easy to use and the people at Valicom. The software is very simple and flat allowing us to find any inventory item in under a minute, no matter the information a client provides us. On top of that, the customer support we get from the Clearview team is amazing. They always go above and beyond to provide us what we need.
Inconvénients: Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.
Publié le 30/05/2019
Clearview and Valicom are easy to do business with
Commentaires: Valicom is great to work with. Clearview is very powerful tool for us to run our business efficiently.
Avantages: Software is very flat, which makes it faster and easier to use.
Inconvénients: Reporting continues to mature. Good out of the box, needs further ability
Réponse de l'éditeur
envoyé par Valicom le 31/05/2019
Thank you for your review of Clearview, Rich! Excellence in Customer Support is what we strive for and your feedback will help us review gaps to make sure we can reach that 5-star status in no time. We value you as a client and look forward to many future opportunities.
Publié le 12/07/2018
The Clearview platform is intuitive and user-friendly. Overall, the experience has been very good.
Avantages: For anyone familiar with Windows-based applications the tool is very easy to use. The module layout makes it easy to navigate to all pertinent information, and cross-reference data sets quickly. My staff is able to manage all technology expense related actions for our clients. Our auditors, account managers, and analysts have a single platform to support our finance, IT, and procurement clients. Client and software support is also excellent.
Inconvénients: Further enhancement can be made to reporting and analytics. Although all of the relevant information is present to be exported, more can be done around executive reporting.
Publié le 10/07/2019
Great customized reporting
Avantages: Other than the large savings that I have seen from Clearview, I am also very pleased with the customized reporting. The generic reports dashboard gives me the important information I would like to see on a daily bases. The customized reporting is good when I need to take a deeper dive to see exactly where my budget is being spent for the week, month, or year. I can literally have reports generated for anything. I also want to note that the team is always very responsive and wonderful to work with.
Inconvénients: Nothing to comment at this time. I have not had any issues to date.
Publié le 22/12/2017
Very pragrmatic tool for Telecom spend management
Commentaires: Cost reduction, visibility to inventory, customer service empowerment.
Avantages: Clearview is very flexible, customizable, and efficient. Great solution for both IT and AP teams looking to control spend and manage IT inventory
Inconvénients: Would have liked more interoperabiity and email reminders and notifications on tasks and issues, as well as a mobile app
Réponse de l'éditeur
envoyé par Valicom le 28/12/2017
Thank you for your kind review of our Clearview platform! We carefully listen to all the feedback we receive as this is invaluable for us to improve our software.
Did you know that you can set reminders for both Tasks and Issues inside Clearview? For either, simply click the Reminders subsection (smaller tab beside the main tab) and select the date you wish to be reminded of the Task or Issue. We'd be glad to walk you through the setup if you need any advice or best practices for configuring reminders! :)