17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Clearview
Description de Clearview
Suivez facilement les actifs vocaux, sans fil et de données dans une seule interface. Contrôlez l'inventaire, les factures, les contrats, les achats et la budgétisation avec des reportings et des tableaux de bord. Avec un design intuitif, un temps d'intégration court, un moteur de reporting robuste et des outils d'audit détaillés, Clearview diminue les coûts, réduit les risques et augmente l'efficacité opérationnelle.
À utiliser seul ou associé à des services gérés à la carte à partir du service client cinq étoiles expérimenté dans la TEM (Telecom Expense Management).
Vous devez avoir plus de 500 000 $ de dépenses annuelles en télécommunications pour vous qualifier.
Qui utilise Clearview ?
Les responsables du service informatique et des télécommunications de taille moyenne aux grandes entreprises qui recherchent des solutions pour contrôler et bénéficier de la visibilité de leur environnement de télécommunications. Les consultants en télécommunications qui effectuent la gestion des notes de frais et les audits.
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Avis sur Clearview
Our overall experience has been great. We use this service for several of our clients
Commentaires : We use this software as our inventory database for all of our clients.
Avantages :
The two positives are the software itself being so easy to use and the people at Valicom. The software is very simple and flat allowing us to find any inventory item in under a minute, no matter the information a client provides us. On top of that, the customer support we get from the Clearview team is amazing. They always go above and beyond to provide us what we need.
Inconvénients :
Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.
Alternatives envisagées précédemment :
Cleaview Portal
Commentaires : The software ensures the MRC are billing correctly with all carriers. This is a huge benefit knowing our bills are accurate.
Avantages :
Intuitive. Captures all necessary data. Contract renew notices. Dispute status Access is always easy, no downtime. Everything is great!
Inconvénients :
No comments here. I have no complaints.
Réponse de l'équipe de Valicom
il y a 5 ans
Thank you for the review of our solutions! It is a pleasure serving you and your team!
Clearview is very good, but has room to be better
Commentaires : For the most part I've been very happy with Clearview and wish we had our global invoicing run through it. I'd like to see some tweaks along the way to make it more customizable for easy viewing and approvals, but those are minor adjustments. As a very minor note, I would like to see the interface updated to something a bit more modern looking. It always feels like I'm basically opening an old excel file or access database. Which works great, but could use some spiffing up.
Avantages :
I like the easy access to view all my sites, accounts, invoices, and past payments along with flexible reporting. It's great to view actual scans of past invoices and see payment variations month to month by amount and percentage.
Inconvénients :
Some areas of the software don't give me all the columns I'm looking for. For example, reviewing invoices requires me to open each one to find what site it's for instead of letting me add the site name column to the main review page. Some of the reporting isn't as customizable or intuitive as I would like.
Réponse de l'équipe de Valicom
il y a 5 ans
Thank you for the review, Joey! We are so happy to hear how much Clearview has assisted your invoice review process. To review the invoices with your preferred columns, please feel free to contact your dedicated Project Manager to request a custom report and they would be happy to work with you! Also, we have something in the works to dazzle, coming in the new year - stay tuned!
Clearview and Valicom are easy to do business with
Commentaires : Valicom is great to work with. Clearview is very powerful tool for us to run our business efficiently.
Avantages :
Software is very flat, which makes it faster and easier to use.
Inconvénients :
Reporting continues to mature. Good out of the box, needs further ability
Réponse de l'équipe de Valicom
il y a 5 ans
Thank you for your review of Clearview, Rich! Excellence in Customer Support is what we strive for and your feedback will help us review gaps to make sure we can reach that 5-star status in no time. We value you as a client and look forward to many future opportunities.
The Clearview platform is intuitive and user-friendly. Overall, the experience has been very good.
Avantages :
For anyone familiar with Windows-based applications the tool is very easy to use. The module layout makes it easy to navigate to all pertinent information, and cross-reference data sets quickly. My staff is able to manage all technology expense related actions for our clients. Our auditors, account managers, and analysts have a single platform to support our finance, IT, and procurement clients. Client and software support is also excellent.
Inconvénients :
Further enhancement can be made to reporting and analytics. Although all of the relevant information is present to be exported, more can be done around executive reporting.
