par Valicom4.8/5 10 avis Écrivez votre avis !
Pour qui ?
Mid-market to enterprise IT and Telecom managers seeking solutions to gain control and visibility of their telecom environment. Telecom consultants doing expense management and audits.
Notes moyennes10 avis
- Note globale 4.8/5
- Facilité d'utilisation 4.8/5
- Service client 4.8/5
- Fonctionnalités 4.6/5
- Rapport qualité-prix 5/5
Informations sur le produit
- Version gratuite Non
- Essai gratuit Non
Cloud, SaaS, web
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 1991
En savoir plus sur Clearview
Track voice, wireless and data assets in one interface with ease. Control inventory, invoices, cost allocation, contracts, procurement, and budgeting with custom reporting and dashboards. With an intuitive design, short onboarding time, a robust reporting engine and detailed auditing tools, Clearview lower costs, reduces risk and increases operational efficiency. Use alone, or paired with a la carte managed services - deployment options are flexible to meet your unique needs!
Clearview - Fonctionnalités
- Allocation des coûts internes
- Compatibilité des lignes fixes
- Compatibilité des lignes mobiles
- Facturation des données
- Facturation des services vocaux
- Négociation de contrats
- Rapports d'utilisation
- Suivi des appels
- Suivi des rétrofacturations
- Facturation en fonction de l'utilisation
- Facturation fractionnée
- Gestion des achats
- Gestion des remises
- Options de déplacement, d'ajout et de modification
- Plans tarifaires personnalisés
- Prise en charge des bornes WiFi
- Rapports d'utilisation
Avis les plus utiles sur Clearview
Publié le 25/06/2018
Our overall experience has been great. We use this service for several of our clients
Commentaires: We use this software as our inventory database for all of our clients.
Avantages: The two positives are the software itself being so easy to use and the people at Valicom. The software is very simple and flat allowing us to find any inventory item in under a minute, no matter the information a client provides us. On top of that, the customer support we get from the Clearview team is amazing. They always go above and beyond to provide us what we need.
Inconvénients: Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.
Publié le 30/05/2019
Clearview and Valicom are easy to do business with
Commentaires: Valicom is great to work with. Clearview is very powerful tool for us to run our business efficiently.
Avantages: Software is very flat, which makes it faster and easier to use.
Inconvénients: Reporting continues to mature. Good out of the box, needs further ability
Réponse de l'éditeur
envoyé par Valicom le 31/05/2019
Thank you for your review of Clearview, Rich! Excellence in Customer Support is what we strive for and your feedback will help us review gaps to make sure we can reach that 5-star status in no time. We value you as a client and look forward to many future opportunities.
Publié le 27/08/2019
Clearview is very good, but has room to be better
Commentaires: For the most part I've been very happy with Clearview and wish we had our global invoicing run through it. I'd like to see some tweaks along the way to make it more customizable for easy viewing and approvals, but those are minor adjustments. As a very minor note, I would like to see the interface updated to something a bit more modern looking. It always feels like I'm basically opening an old excel file or access database. Which works great, but could use some spiffing up.
Avantages: I like the easy access to view all my sites, accounts, invoices, and past payments along with flexible reporting. It's great to view actual scans of past invoices and see payment variations month to month by amount and percentage.
Inconvénients: Some areas of the software don't give me all the columns I'm looking for. For example, reviewing invoices requires me to open each one to find what site it's for instead of letting me add the site name column to the main review page. Some of the reporting isn't as customizable or intuitive as I would like.
Réponse de l'éditeur
envoyé par Valicom le 28/08/2019
Thank you for the review, Joey! We are so happy to hear how much Clearview has assisted your invoice review process. To review the invoices with your preferred columns, please feel free to contact your dedicated Project Manager to request a custom report and they would be happy to work with you! Also, we have something in the works to dazzle, coming in the new year - stay tuned!
Publié le 12/07/2018
The Clearview platform is intuitive and user-friendly. Overall, the experience has been very good.
Avantages: For anyone familiar with Windows-based applications the tool is very easy to use. The module layout makes it easy to navigate to all pertinent information, and cross-reference data sets quickly. My staff is able to manage all technology expense related actions for our clients. Our auditors, account managers, and analysts have a single platform to support our finance, IT, and procurement clients. Client and software support is also excellent.
Inconvénients: Further enhancement can be made to reporting and analytics. Although all of the relevant information is present to be exported, more can be done around executive reporting.
Publié le 10/07/2019
Great customized reporting
Avantages: Other than the large savings that I have seen from Clearview, I am also very pleased with the customized reporting. The generic reports dashboard gives me the important information I would like to see on a daily bases. The customized reporting is good when I need to take a deeper dive to see exactly where my budget is being spent for the week, month, or year. I can literally have reports generated for anything. I also want to note that the team is always very responsive and wonderful to work with.
Inconvénients: Nothing to comment at this time. I have not had any issues to date.