BigContacts

BigContacts

par BigContacts

Qui utilise BigContacts ?

BigContacts propose une solution intégrée de gestion des contacts et d'e-mail marketing conçue exclusivement pour les petites entreprises. Rationalisez votre organisation et développez votre entreprise !

Description de BigContacts

Appréciée pour sa facilité de mise en œuvre, BigContacts est l'une des meilleures solutions tout-en-un de gestion des contacts et d'e-mail marketing. (Source : G2 Crowd). Passez à un compte payant CE MOIS-CI et bénéficiez d'une réduction de 20 % pendant toute la durée de vie du compte. De plus, l'éditeur formera votre équipe SANS AUCUNS frais supplémentaires ! Utilisez ce code pour bénéficier de cette offre exceptionnelle : 20%LIFETIMEDISCOUNT.

Cette solution abordable et facile à utiliser permet aux petites entreprises d'exploiter leur plein potentiel. Forfaits disponibles à partir de 5 $ par utilisateur et par mois !

Informations sur BigContacts

BigContacts

http://www.bigcontacts.com

Fondé en 2006

Prix de BigContacts

BigContacts est disponible à partir de 10,00 $US/mois. BigContacts n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de BigContacts ci-dessous.

À partir de

10,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

BigContacts - Fonctionnalités

Logiciels de CRM
Accès mobile
Devis et offres
Gestion des tâches
Gestion du territoire
Intégration des médias sociaux
Intégration du chat interne
Intégration du marketing automation
Lead scoring
Segmentation
Stockage de documents
Système de calendrier et de rappel
e-mail marketing
Base de données de contacts
Contacts partagés
Gestion des leads
Gestion du pipeline de ventes
Importation et exportation de contacts
Outils de prospection
Recherche/Filtre
Segmentation
Suivi des interactions
Distribution de leads
Gestion des campagnes
Gestion des pipelines
Lead nurturing
Lead scoring
Outils de prospection
Saisie de leads
Segmentation de leads
Suivi des interactions
Suivi des sources

Avis sur BigContacts

Afficher 5 avis sur 200

Note globale
4.3/5
Facilité d'utilisation
4.3/5
Service client
4.3/5
Fonctionnalités
4.2/5
Rapport qualité-prix
4.4/5

Highly Recommend

Publié le 31/07/2015
Chuck G.
Produits chimiques
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : GetApp
5/5
Note globale
5/5
Facilité d'utilisation
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix

Commentaires: We have been with Big Contacts for over five years. We were looking for a program that was web based that would allow us to track customer information in over 40 states. BC has delivered everything we needed and more. One of the most valuable tools is the history and the email tracking capabilities. This program offers many utilities and options to increase sales and lower the sales cycle. I highly recommend this product for anyone that is in need of monitoring sales calls and customer information.

Avantages: This product is easy to use, very easy to understand and easily updated. Great tool when territory changes are needed. All information is up to date and easy to find.

Inconvénients: We have not expereinced any problems that were negative to our needs.

Ex-Salesforce.com user appreciates value of BigContacts

Publié le 10/12/2019
Derek l T.
Managing Director
Appareils médicaux, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
4/5
Fonctionnalités
4/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I would definitely recommend BigContacts for ease of use, price, features, and value.

Avantages: The BigContacts CRM System is pretty straightforward in terms of setup and implementation. Once you learn the basic rules in terms of setting up fields, etc. you can begin using the software with confidence. The videos are extremely helpful also. The price is one-third to one-fourth the cost of Salesforce.com.

Inconvénients: There are a few features that are a little less intuitive and may require some help from support. If you can't find the right answer in the support materials or the videos they will get on the phone after you have placed a support request. This may take some time if it is off hours, but the response is always within a 24 hour window at the longest.

Just what I was looking for

Publié le 22/12/2019
Angela M.
Independent consultant
Mode et vêtements, Auto-entrepreneur
Temps d'utilisation du produit: Essai gratuit
Provenance de l'utilisateur 
4/5
Note globale
4/5
Facilité d'utilisation
5/5
Fonctionnalités
5/5
Support client
4/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I started out using Excel but that soon became overwhelming and I knew I needed something more flexible. I tried several CRMs, even one designed for MLM consultants, but Big Contacts had the features a was looking for. I can add custom fields to contacts like favorite product and even run a search by that field. The alerts are super helpful as I don't always go to the website everyday so I will know if I have a task if I get an email. I could opt in for marketing but I'm small enough I can do personal emails. The capture emails from my email isnt working because I have Outlook but I haven't talked to support about it yet to see if there is a work around. That would be awesome if it would capture and add incoming emails to the correct contact!

Avantages: Set up automatic task alerts
Set up tasks with a series or preset tasks to be completed and get alerts when it's time to complete them
Add notes and communication logs to contacts
Add documents
Custom fields

Inconvénients: More fields than I need as MLM consultant (but I can hide them)
Set up takes tim
Need Bigger or Biggest plan for email alerts

Ease of Use

Publié le 19/11/2019
Dona G.
Project Manager
Télécommunications, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5/5
Facilité d'utilisation
4/5
Fonctionnalités
5/5
Support client
5/5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Having one place for customer information whether it was a completed or pending sale, billing or repair issues, and the scheduling of tasks is HUGE - it makes it easy for the remote workers. Attachements are shown separately. Connecting with Quickbooks.

Avantages: Scheduling tasks for yourself or others. Historical data of contacts with your clients, whether it was a phone call, email, meeting and attachments, even the direct marketing campaign for those special offers to all or some clients. Ability to enter social media information. Ability to see the daily, weekly, monthly calendar for your entire team. Basic or Custom reports.

Inconvénients: No place to enter time (duration of a call). No way to click on the client's twitter, facebook or linkedin feed.
Ability to look up a contact via telephone number.

So far the better CRM

Publié le 27/01/2010
David K.
owner
Provenance de l'utilisateur 
3/5
Note globale
4/5
Facilité d'utilisation
Fonctionnalités
3/5
Support client
Rapport qualité-prix

Commentaires: easier than other CRM Ive used, the pricing is reasonable, but some things still needs alot of improvement, man I cant believe no one out their has something simple to use and actually works!!! and does not cost an arm and a leg....

Avantages: for the past four years we have used Zoho,Oprius,Bartchbook. Bigcontacts seems to be the easier one to pull reports, the contacts info has all the email,tasks,notes right in one place making it easy for everyone to review what is going on with each customer.
The non tech people that use it are not having a difficult time, that is one of the major reasons we switched.

Inconvénients: We have a retail business, the marketing portion of bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that.....pretty lame, Ive ask tech support about the integration but after after several emails Ive never got a straight response only that they are working with a vendor.
I also wanted to up load a couple of list and some contacts maybe deputes, bigcontacts does not combine dupes...you have to fix everything on one list then up load it...if you have a new list it will over write the existing one....what????

Réponse de l'éditeur

envoyé par BigContacts le 22/02/2010

David,

Thank you for the feedback. We have some great news for you as there appears to be some confusion regarding the marketing module.

You mentioned:
-------------------------------------------------------------
"the marketing portion of Bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that"
------------------------------------------------------------
We give you the ability to easily filter any group of contacts within BigContacts and have the list instantly populate for you in VerticalResponse so that you can schedule your email or postcard campaign. NO double entry of contact information needed at all. We would be happy to show you how this works in greater detail and encourage you to take advantage of our FREE best practice webinars to learn more. http://www.bigcontacts.com/best-practices-webinars-for-web-based-crm/