Aleran Unified Commerce Platform

Aleran Unified Commerce Platform

Description de Aleran Unified Commerce Platform

Aleran’s Unified Commerce Platform helps businesses to get all of their critical sales & e-commerce streamlined through a single platform. From your patchwork of solutions, Aleran offers you one place where you can manage products, pricing, sales orders, sales workflows, and your critical systems integrations (including ERP, warehouse/inventory management, marketplaces and more). With one flexible, integrated solution, we help you remove the obstacles to revenue.

Qui utilise Aleran Unified Commerce Platform ?

For manufacturers, distributors, wholesalers and manufacturers' rep firms who want to see, understand, automate, and improve operations across all of their sales channels (including B2B eCommerce).

Vidéo de Aleran Unified Commerce Platform

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Avis sur Aleran Unified Commerce Platform

Note moyenne

Note globale
4,8
Facilité d'utilisation
4,5
Service client
4,5
Fonctionnalités
4,3
Rapport qualité-prix
4,2

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
83%
4
8%
3
8%
Bonnie
Owner (É.-U.)
Vente en gros, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Wonderful software for sales reps

5,0 il y a 4 mois

Commentaires : This system has been wonderful to work with. Whenever there is a question, customer service is very quick to respond. I love the different features in RepDesk and RepPad and how much flexibility they give me in my business. We use the online ordering platform as well and love it when those orders come in. The only problem we have is getting customers to save their passwords! It would be kind of great if there was one password for everyone to view catalogs and then the individual ones for placing orders. But I don't know if that's possible.

Avantages :

Ease of use, especially for iPad. Immediate feedback when vendors download orders, so we always know they arrived. Catalog integration. [SENSITIVE CONTENT] in the service department is a joy to work with.

Inconvénients :

When someone responds from their order confirmation (responding to the system, not to me directly) I often can't tell who they are. This is problematic to say the least.

Réponse de l'équipe de Aleran Software

il y a 4 mois

Bonnie, thank you so much for sharing your review of Aleran. Great to hear your feedback on ease-of-use, and the quality of the support team. I'll definitely pass your note regarding order confirmations to our product team, as we're contantly striving to improve the product. Thanks again!

Andrea
Principal (É.-U.)
Vente en gros, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Simple and intuitive

5,0 il y a 4 mois

Commentaires : We have used Aleran for 6 years and appreciate the constant improvements and ease of communications. We've had a few glitches over the years but they are usually resolved quickly and easily with little disruption to our workday.

Avantages :

Aleran's order entry system is easy to use even for reps who aren't tech-savvy. I like that they are open to feedback and improvements also. There are a number of features available depending on your needs and comfort level. I especially love that we don't have to update our system or do "syncs" to make sure we have the most current version or to send an order to the vendor; changes and updates happen instantly.

Inconvénients :

The reporting functions could be improved. It's sometimes difficult to (for example) easily find top selling items by dollar amount or quantity sold. It doesn't seem to pull the data in a way that makes sense (like listing the data largest to smallest).

Réponse de l'équipe de Aleran Software

il y a 4 mois

Andrea, thanks for taking the time to share your review of Aleran. Your six plus years as a customer is hugely appreciated, as is your honest feedback! I'm glad to hear that you and your sales team continue to get value from the software. I'll definitely share your notes on reporting with the product team. As you note, continuous improvements are important to us. Thanks again!

Sabrina
Principle (É.-U.)
Vente en gros, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

More bang for the buck

5,0 il y a 4 mois

Commentaires : Super happy

Avantages :

Great templates, easy to use, really great customer service

Inconvénients :

Reply to customer from aleran messaging awkward Wish cost of catalog catalyst was lower

Réponse de l'équipe de Aleran Software

il y a 4 mois

Sabrina, thanks so much for the positive review. We love to get feedback on how we're doing, especially from customers who have been with Aleran for years. We pride ourselves on our partnership with clients so it's gratifying to hear you're pleased with your return on investment. Thanks again!

Damian
Pres (É.-U.)
Vente en gros, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Always Dependable

5,0 il y a 4 mois

Commentaires : Overall very satisfying. The less I have to interact with my order writing software company, the better, but when I do interact, I get fast answers and solutions.

Avantages :

Very dependable and never down. That is a huge plus compared to the previous product we had. I don't have to worry whether my team is able to write orders or not. Like also that my website is tied directly to the software for a seamless process for our buyers and reps.

Inconvénients :

This is more about us than Aleran. We just have not really taken full advantage of OneMart yet as it is time consuming.

Réponse de l'équipe de Aleran Software

il y a 4 mois

Damian, thank you for taking the time to review Aleran. Feedback from longtime users like you is super valuable, and I'm pleased to hear that the product is a reliable part of your sales efforts. I'll make sure that we connect you with your customer success team so that you can take full advantage of all that the product has to offer. Thank you again!

Jessica
Manufacturer's Rep (É.-U.)
Vente en gros, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Aleran Review

5,0 il y a 4 mois

Commentaires : It has been great. Learning the program was much easier than other platforms we had tried.

Avantages :

I like how easy it is to organize and search for your purchase orders. Writing purchase orders and uploading orders via excel is very easy as well.

Inconvénients :

For some vendors I wish it was possible to see images of the skus when entering Purchase orders. I wish you could access customer notes from within the purchase order. I always forget to click the "include search by description" button, and I wish it was just always engaged.

Réponse de l'équipe de Aleran Software

il y a 4 mois

Jessica, thanks so much for taking the time to share your review. It's very gratifying to get validation on the product's ease of use, and ease of learning. I'll definitely share your product suggestions with the development team too, as we're constantly working to improve the product. Thanks again!