Qui utilise NeonCRM ?

NeonCRM a été créé dans le but d'être le CRM intégré le plus puissant spécialement conçu pour les associations. Il offre aux organisations de toutes tailles les mêmes outils que ceux utilisés par les plus grandes associations pour réussir.

Description de NeonCRM

Plateforme de gestion des abonnements tout-en-un approuvée pour les associations. NeonCRM propose une solution CRM principale ainsi que des sites web et des outils puissants tels que des tableaux de bord, l'automatisation, etc. Intégrez facilement des partenaires fiables tels que QuickBooks, Constant Contact et MailChimp.

Cette base de données entièrement intégrée permet au personnel et aux bénévoles d'échanger rapidement avec les membres via une messagerie intégrée, de modifier et de gérer des enregistrements et de créer des campagnes de croissance. Les formulaires web, la gestion d'événements et bien d'autres encore sont proposés à seulement 50 dollars/mois.

Informations sur NeonCRM

Neon One

http://www.neoncrm.com

Fondé en 2004

Prix de NeonCRM

NeonCRM n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de NeonCRM est disponible à partir de 49,00 $US/mois.

Vidéo de NeonCRM
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À partir de

49,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

NeonCRM - Fonctionnalités

  • Gestion des abonnements
  • Gestion des bénévoles
  • Gestion des collectes de fonds
  • Gestion des comités
  • Gestion des contacts
  • Gestion des donateurs
  • Gestion des subventions
  • Gestion des événements
  • Intégration des médias sociaux
  • e-mail marketing

Logiciels de CRM pour ONG : afficher la liste complète

  • CRM
  • Don récurrent
  • Dons par SMS
  • Découverte de donateurs
  • Gestion des abonnements
  • Gestion des bénévoles
  • Gestion des campagnes
  • Gestion des donateurs
  • Gestion des dons
  • Gestion des enchères
  • Gestion des promesses de don
  • Gestion des subventions
  • Gestion des événements
  • Gestions des anciens élèves
  • Suivi des contributions
  • Traitement des paiements

Logiciels de collecte de fonds : afficher la liste complète

  • Communautés de membres
  • Gestion de site web
  • Gestion des abonnements
  • Gestion des chapitres
  • Gestion des collectes de fonds
  • Gestion des comités
  • Gestion des cotisations
  • Gestion des élections
  • Gestion des événements
  • Gestion financière
  • Portail des membres
  • Publication d'offres d'emploi
  • Répertoire de membres
  • e-mail marketing

Logiciels de gestion d'association : afficher la liste complète

  • Accueil des enfants
  • Comptabilité intégrée
  • Don en ligne
  • Gestion de plusieurs sites
  • Gestion des bénévoles
  • Gestion des petits groupes
  • Gestion des promesses de don
  • Gestion des événements
  • Intégration comptable
  • Portail des membres
  • Répertoire de membres
  • Suivi des présences

Logiciels de gestion d'églises : afficher la liste complète

  • Base de données des adhérents
  • Gestion de site web
  • Gestion des applications
  • Gestion des comités
  • Gestion des cotisations
  • Gestion des événements
  • Portail des membres
  • Renouvellement d'abonnements
  • Répertoire de membres
  • Traitement des paiements
  • Types de membres
  • e-mail marketing

Logiciels de gestion des abonnements : afficher la liste complète

  • Don en ligne
  • Don récurrent
  • Dons par SMS
  • Gestion des campagnes
  • Gestion des donateurs
  • Gestion des dons
  • Gestion des promesses de don
  • Gestion des reçus
  • Gestion des événements
  • Suivi des dons
  • Traitement des paiements

Logiciels de gestion des dons : afficher la liste complète

  • Base de données de membres
  • Comptabilité
  • Gestion des abonnements
  • Gestion des bénévoles
  • Gestion des collectes de fonds
  • Gestion des comités
  • Gestion des cotisations
  • Gestion des donateurs
  • Gestion des médias sociaux
  • Gestion des événements

Logiciels pour ONG (organisation non gouvernementale) : afficher la liste complète

NeonCRM - Logiciels similaires

Plus d'alternatives à NeonCRM

Avis sur NeonCRM

Afficher 5 avis sur 429

Note globale
4,4/5
Facilité d'utilisation
4,2/5
Service client
4,5/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,4/5
Mike C.
Principal
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 23/08/2011

"All 3 Things You Need it to Do - and More!"

Commentaires: You want CRM software to do 3 things:
1. Safely store you data
2. Allow you to leverage your data
3. Allow you to interact with your organizations website
Most systems do the first 2 - they better (!), NEON does the third one too and better than any other product in the industry. My only hope is they don't get bought by Blackbaud. I've done 15 or more conversions with many different product and have never been happier than with NEON. Feel free to drop me a line and I'll share more with you.

Avantages: I won't comment on the other features NEON does that other systems do as well - or almost as well. Instead, I'll focus on the factors that set them apart from the other players on the market. FORMS! - how can any org look past the ability to survey their constituents via email and then have the responses post to the database? e.g. How did you hear about us? a - k / What most interests you about our work? a.b.c. d. free form response / How would you like us to communicate with you? a - d Events! NEON is the industry leader in allowing users to enter info via an org's website and into the database. I have one client using NEON that registers athletic event users via their website - all the way down to the waiver release form via a digital signature. All that info results in a paperless process that posts to their website on the back end. Training - online video training is FREE - you won't get that with eTapestry or DonorPerfect.

Inconvénients: The reports function features a URL for a particular report (dynamic too). This is is fantastic! But many board members and volunteers need to be reminded to access the url and it would be great if NEON would schedule the delivery of reports on an ongoing basis rather than the user having to schedule the delivery of the reports. A small thing, but one less thing the user has to think about doing.

Réponse de l'éditeur

envoyé par Z2 Systems le 25/08/2011

Thanks Mike! we appreciate your review! As for the ability to email reports out to board members, you can set up an account in NEON, create a recurring activity to have NEON email your board member with the dynamic report link on, for example, the first of the month every month.

And as for the comment about the BBaud buyout, no chance. :) We're in this for the long haul to create the best cloud based CRM for nonprofits and to ensure we offer it for less. Plus, NEON is built as an All-in-One platform that can house fundraising/donors, membership/members, events/registrants and track all of this in one system. Plus, our frontend connectivity to nonprofit's websites allows everything to funnel right into NEON automatically. Times are changing and there is no longer a need to spend so much for powerful software and IT staff to manage servers.

NEON, by Z2 systems, Inc., is here to stay and evolve with the technology needs of the Nonprofit industry. Count on it!

  • Source de l'avis 
  • Publié le 23/08/2011
Karen P.
Director, Development and Strategic Partnerships
Organisme social ou civique, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 13/11/2017

"Great System to Grow With"

Commentaires: I have actually used Neon CRM in two very different nonprofits. One was previously using eTapestry and we switched because of the greater flexibility offered by Neon. That organization received much of its funding from individuals and was focused on one main program. The second was a transportation think tank that had no previous CRM system and received much of its funding through memberships. In both cases, I have found the system to work well and meet the needs of two very different organizations.

Avantages: The interface is easy to use, very similar to comparable CRM systems in terms of flexibility and customization, but built for fundraising. The customization, in particular, is easy to understand and flexible enough to work for a variety of applications in a variety of nonprofits. I like the automation features as well, such as with donation appreciation and membership renewal reminders.

Inconvénients: The single log on functionality and link with Wordpress needs to be further developed, I think. Sometimes the integrations with other systems, like MailChimp, are not as robust as I would like.

Réponse de l'éditeur

envoyé par Neon Team le 01/12/2017

Hi Karen,

Thank you for your review. We always love hearing how NeonCRM's versatility can help vastly different nonprofits!

We are also glad to hear you are using the Wordpress single sign on plugin. We appreciate your feedback. We will be making improvements and enhancements to it regularly.

Over the next year you can expect deeper enhancements to our existing integrations and many more great new integration offerings to come. For example, last month we announced we are officially part of Zapier’s beta testing program. Zapier is essentially a system that connects systems, so this really opens up opportunities to connect Neon with many other platforms. Our blog post about it is below:

https://www.neoncrm.com/zapier-streamline-nonprofits-operations/

Feel free to contact us if you have additional questions about it!

-Your Neon Team

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 13/11/2017
Holly B.
Sponsorship Coordinator
Organisme social ou civique
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    3,5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 01/05/2015

"Good program, but reporting is less intuitive than I'd like."

Avantages: The software has a lot of really useful features, like email blasts and the reports are really customizable.

Inconvénients: The software isn't terribly intuitive, especially with reporting, and the training videos on YouTube are hours long. I also could not find the answers I needed in the help section when trying to customize reports. I learned more from the user forums than the actual help feature of the software.

Réponse de l'éditeur

envoyé par NeonCRM le 06/05/2015

Thanks so much for your review of NeonCRM, Holly! We are absolutely thrilled to be part of Happy Trails Farm Animal Sanctuary's mission in helping animals be rescued, rehabilitated, and/or adopted. We did want to take this opportunity to respond to your review personally and alongside Leigh's which is featured immediately below. :)

In the age of simple apps on our phones and an increasing awareness of user-friendliness with complex technology, we are 1000% committed to making the user experience of NeonCRM as simple as possible for users of all strengths and experiences. As an "expert-user" database that does so many complicated things, we are constantly challenged with keeping things simple while also continuing to provide the deepest, most extensive CRM built specifically for nonprofits. We now have a dedicated, in-house team focused purely on this challenge and you will continue to see NeonCRM evolve with new feature releases and enhancements every month! We welcome your continued input within our community forum as we consider new and great feature suggestions to implement.

We also appreciate your comments on the training videos as well. You and other clients were right: they were too long. And, in our continued efforts to improve every client's implementation of NeonCRM, we have just revamped our training curriculum and have updated all of our training videos on our YouTube channel. We have trimmed a lot, provided time-marking slides, provided agendas with companion guides, and more. The main difference is our trainings have taken a new, "task-based" approach now which we hope you will find useful, including with respect to your comments concerning Neon's deep reporting functionality. Please visit these training resources directly within your Neon system or here: https://z2.zendesk.com/entries/21682010-Training-Videos

Lastly, we are overjoyed that you were able to find our community forums so useful! We truly love our Neon expert clients who take time to participate and share their wealth of knowledge in the forums. Sometimes it is more useful to get advice from peer-level organizations who might be using a particular facet of Neon the same way as your organization.

We encourage you to continue using a combination of our training resources, guides, and community forums to make Neon work best in helping Happy Trails keep the animals neighing, mooing, clucking, gobbling, baaa'ing, maa'ing, and squealing in joy.

Our staff is full of animal lovers and we have many-a-pets that have been rescued from shelters by our staff, along with NeonCRM serving many similar shelters and organizations that help all of our furry creatures in need. Thanks again!

-Your NeonCRM Team

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 01/05/2015
Diana E.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 31/10/2013

Commentaires: We are an environmental educational nonprofit. We provide many educational events for our members and the public to learn how to identify and manage noxious weeds. We also provide educational publications. We made the decision to leave our other system after increase fees and what we felt was decreased interest in smaller nonprofits after they were purchased by another vendor. We also did not like the fact each year when we did events their system did not allow us to customize things ourselves using their system but required us to get out the checkbook and pay them to do so. We initially bought the base plus two modules with Neon in 2011. We purchased the website shell overlay. The second year we expanded to the full product. We did our own data conversion in less than 30 days. We brought over the history of membership and events that we had exported into Excel spreadsheets. We felt the conversion was very easy. The vendor was there for help, though it was easy enough and well documented such that we did not require much help. We learned to use the system quickly using their documentation, videos, and knowledge-based website and forums. Honestly, for the most part, the system has been intuitive. Their customer service rocks. We use the ticket system exclusively, and they have provided responses in a timely and professional manner. We really appreciate that their help desk appears to have a stable employee base with low turnover, so we feel that they know us. More importantly, the development team at Neon seems to want to grow this product by listening and making regular system changes that reflect the changing needs of NPOs. Each year when we renew, we can always think of a thing or two that happened that makes us glad again we are with Neon. We have benefited by being with a system that listens to their user base. I see things that we have suggested incorporated into the system. There are twice a year updates that we can depend on, which are documented and announced (unlike our old system, which dropped things in unannounced, and then we would have problems and not be able to figure out why). Releases have been fully tested and it is not buggy software. We have saved money for our nonprofit by reducing the number of SAS vendors we deal with. We have improved efficiency and understanding of our donors and members as we have brought all of relationship interfaces to a single database. When we pull up a donor, we now know what they bought, when they last donated, if they are a member, how long they have been a member, which events they have attended, and more. This has been a great economic move for us, but it has turned into an even better strategic move that will allow us to better understand all those we interface with, which will in turn allow us to better fulfill our mission .

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 31/10/2013
Tristan S.
Communications Director
2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 11/12/2017

"A powerful system (perhaps more powerful than most small organizations need)"

Commentaires: Overall, a great system which I'm glad we found. We tried a few others to manage our 3 levels of membership, and none of them lived up to the sales pitch. NeonCRM has so far.

Avantages: It can do a lot in terms of membership: Allow new members to join, current and expired members to renew, membership discounts, etc. It's quite affordable, too, and the customer support seems solid so far.

Inconvénients: Running reports can be difficult because there are so many possible data fields that a member can have. I've had considerable difficulty, for example, finding members who signed up--who didn't renew and weren't past members--between certain dates. It's probably just one or two fields in the report that I haven't included, but it's quite frustrating. And though the online help center has a lot of content, I've had to contact support several times because I couldn't find what I was looking for online. We set up our system in about a week and a half--significantly faster than the recommended timeframe. I have considerable experience with CRMs, and most small organizations would likely have substantial difficulty setting this up themselves. Most organizations will likely want to work closely with Neon to launch their system to its fullest potential.

Réponse de l'éditeur

envoyé par Sean le 17/01/2018

Hi Tristan,

Thanks so much for your thoughtful feedback. We're honored to be your choice of CRM and glad to see you've been taking advantage of all the tools NeonCRM offers.

We agree that reporting can be complex because, even though it's a simple process, there are a lot of options. You are absolutely right to utilize our online Knowledge Base and Support Center, and our Client Success team has reached out to you directly to help make sure you're getting the most out of your reports!

Finally, we'd like to say that in addition to the support you mentioned, we offer the option for new NeonCRM users to work directly with our Professional Services team during the initial implementation of their system. It's a great way for new users to get off on the right foot with Neon!

Cheers!

-Your Neon Team

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 11/12/2017