--- description: Neon CRM : qu'en pensent les utilisateurs ? Lisez les avis clients sur Neon CRM, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Neon CRM - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de collecte de fonds](/directory/20047/fundraising/software) > [Neon CRM](/software/102088/neoncrm) # Neon CRM Canonical: https://www.capterra.fr/software/102088/neoncrm Page : 1/26\ Suivant: [Page suivante](https://www.capterra.fr/software/102088/neoncrm?page=2) > Un des principaux logiciels de gestion des financements et des dons tout-en-un du marché. Générez plus de dons et augmentez votre impact. > > Conclusion : 613 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Neon CRM ? NeonCRM a été créé dans le but d'être le CRM intégré le plus puissant spécialement conçu pour les associations. Il offre aux organisations de toutes tailles les mêmes outils que ceux utilisés par les plus grandes associations pour réussir. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 613 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Neon One - **Pays**: Chicago, É.-U. - **Entreprise fondée en**: 2000 ## Contexte commercial - **Prix à partir de**: 139,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Base de données de contacts - Base de données de membres - CRM - Communication avec les membres - Comptabilité - Don en ligne - Don récurrent - Gestion de la communication - Gestion de site web - Gestion des abonnements - Gestion des applications - Gestion des bénévoles - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des cotisations - Gestion des donateurs - Gestion des formulaires - Gestion des inscriptions - Gestion des promesses de don - Gestion des reçus - Gestion des subventions - Gestion des événements - Gestions des anciens élèves - Intégration des médias sociaux - Paiements électroniques - Planification des événements - Portail des membres - Portail libre-service - Rapports et statistiques - Renouvellement d'abonnements - Répertoire de membres - Traitement des paiements - Types de membres - e-mail marketing ## Intégrations (15 au total) - Chariot - ClickBid - Constant Contact - Cuseum - Denali Fund - Double the Donation - Eventbrite - Higher Logic Thrive - Mailchimp - QuickBooks Online - QuickBooks Online Advanced - TaxJar - Ujoin - VolunteerLocal - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de collecte de fonds](https://www.capterra.fr/directory/20047/fundraising/software) ## Catégories connexes - [Logiciels de gestion des abonnements](https://www.capterra.fr/directory/20045/membership-management/software) - [Logiciels de collecte de fonds](https://www.capterra.fr/directory/20047/fundraising/software) - [Logiciels de gestion d'association](https://www.capterra.fr/directory/30113/association-management/software) - [Logiciels de gestion des dons](https://www.capterra.fr/directory/30548/donation-management/software) - [Logiciels pour ONG (organisation non gouvernementale)](https://www.capterra.fr/directory/30805/nonprofit/software) ## Logiciels similaires 1. [DonorPerfect](https://www.capterra.fr/software/2698/donorperfect-fundraising-software) — 4.5/5 (1385 reviews) 2. [Givebutter](https://www.capterra.fr/software/172048/givebutter) — 4.8/5 (871 reviews) 3. [Bloomerang](https://www.capterra.fr/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Bonterra Network for Good](https://www.capterra.fr/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) 5. [Blackbaud Raiser's Edge NXT](https://www.capterra.fr/software/198986/blackbaud-raiser-s-edge-nxt) — 4.2/5 (417 reviews) ## Avis ### "Great Time Saver" — 5.0/5 > **Miranda** | *13 août 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: I enjoy that Neon is moving towards being an all in one software solution for our constituent needs. I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience. > > **Inconvénients**: The reporting while expansive, is cumbersome. I would rather just be able to grab any and all information that I wish when creating a custom report rather than having to find one that has the information I want and customizing it. I would like to have a sign-in kiosk future for volunteers and for it to print name tags for them that includes their names and role. I would also like to be able to create a recurring volunteer opportunity rather than having to create a new one each time. > > Neon has continued to grow and make enhancements based on user input. I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms. ----- ### "NeonCRM is a solid customer management tool and more\!" — 5.0/5 > **Judy** | *17 février 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: NeonCRM offers the core functions we need to manage our non-profit. In particular managing donors, events/classes plus reporting. The built in security provides us the confidence that payment processing is secure. Neon's customer support is top notch. It's easy to launch a new fundraising campaign and track the results. The overall user interface is easy to use and very intuitive. We also use NeonPay which provides a seamless link for payment processing. The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the functions of NeonCRM is is good value for the money. On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers. > > **Inconvénients**: Not being able to exclude payment processing fees from donor reports and statistics. These fees impact the results and distort the statistics. We are hopeful that the new events module will be as good as the legacy events and that it will be easier to distinguish between performance events and classes. > > Overall our experience with NeonCRM has been very positive. We have been using NeonCRM for almost 13 years and it has changed a lot over that time period. Neon is constantly updating the features, look and feel of the software to improve the user experience. They are very supportive and open to feedback from the Neon community. ----- ### "Neon keeps us pedaling\!" — 3.0/5 > **Deidre** | *26 février 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 4.0/10 > > **Avantages**: The dashboard and being able to re-arrange it. The left side - member/donor navigation. Live demo and trainings. I like interactive learning. Great that they happen quickly. > > **Inconvénients**: The query/build a report is challanging. The Greater than but + or less than is hard. Sometimes you just want a basic search. I would really like viedo demo trainings. I am neurodivergent and I do not follow the written instructions well. > > One on one demo with account rep for Windfall integration. I think watching the tools live is great and being able to talk to an accont rep while going thourgh a new product or tool. ----- ### "NeonCRM is a Great Product\!\!\!" — 5.0/5 > **Galen** | *30 décembre 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Value for money, donor management, user interface, donor communications, connection to bank via NeonPay, flexible reporting, continual release of new features and capabilities. > > **Inconvénients**: Their support used to be marginal (a bit hard to get timely answers), but they've just heavily invested in support staff and tools so I anticipate that won't be an issue going forward. > > I've been thrilled with the CRM\!\!\! It's quite easy to use. It's fast, and we've experienced virtually no downtime at all. I also love the integration with QuickBooks Online and the integration with Windfall (a wealth screening tool). ----- ### "Neon CRM Review" — 5.0/5 > **Susan** | *26 février 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: It’s pretty easy to use compared to other CRM platforms I’ve used in the past. Log in, menus within CRM are easy to navigate. > > **Inconvénients**: Figuring out how to do certain platform functions has been a little challenging for me, but customer support is provides quick guidance. > > Donor management is excellent. Creating and running campaigns easy to use. Events are easy to track, too. Love the platform that allows emails to go directly to donors, et al. I’m new at using Neon, but experience has been good so far. ----- Page : 1/26\ Suivant: [Page suivante](https://www.capterra.fr/software/102088/neoncrm?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/102088/neoncrm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées