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Easy HOA
Description de Easy HOA
EasyHOA est une solution de gestion d'association communautaire pour les syndicats de copropriété autogérés de toutes tailles et les entreprises de gestion immobilière. Gérez toutes les communications de votre association avec des SMS, des appels et une messagerie vocale intégrés. Utilisez des outils de facturation simples et automatisés. Gérez les infractions, les enquêtes, les demandes, les documents et les votes dans un logiciel de gestion facile à utiliser.
Qui utilise Easy HOA ?
Les syndicats de copropriété, copropriétés, complexes de bureaux et quartiers autogérés ou gérés par l'établissement. Gestion facile à utiliser pour les membres du conseil d'administration, les gestionnaires et les propriétaires immobiliers.
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Easy HOA
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Avis sur Easy HOA
Alternatives envisagées précédemment :
Small Team, High-quality Product, Attentive Customer Service at reasonable pricing
Commentaires : My overall experience has been exceptional, the EasyHOA guys are easy to talk to, attentive and responsive and the getting up and running process was basically painless. I am the HOA Treasurer and took over a year ago; I found that we struggled with retaining good and consistent financial and CC&R violation records especially when a board member changed to a new person. We struggled with follow-up but having everything on one place is solving those issues; I believe that in the long run our Board Members will be more involved and less stressed in doing the things the Board needs to do. I also believe that our Homeowners will be more involved with their community and board because of the transparency we are achieving through EasyHOA.
Avantages :
We love that everything is in one place-financial, violations & requests. Once an invoice, violation or request is posted, it remains there--no more loosing paper. Being a self-managed volunteer HOA Board, everyone has their own busy life so we always have a problem with follow-up, EasyHOA is helping us because we can easily see what is due or what violation has been sent and needs follow-up. I love their customer service, they are very attentive and quick to respond. I also liked that we had one team member to help us with the set-up; not the call in and speak to the next available agent who didn't know us from Adam. Professionally I was a CFO and went through many software implementations in my career of which every one was a nightmare and required many individuals to implement; we had 2 people to get EasyHOA up and running and it was so easy and quick and to get people trained to use it. They are very good at trying to implement additional functions based on issues, questions or suggestions we have made.
Inconvénients :
It would be nice to have the "Reports" section improved to allow more reports or the creation of our own reports and to be able to modify what is included in an existing report. It would be nice to have some feature to know or be reminded that a primary homeowners doesn't have email or telephone so we need to print & mail. I understand they are working on a feature to have roles within the Board members to limit what can be changed and by whom.
HOA Management System
Commentaires : F A N T A S T I C ! Not only are they easy to work with, but they reach out to me to make sure I'm happy with the platform and to see if there's anything that needs improvements.
Avantages :
Customer service exceeds expectations. When I have questions, I can call or email my contact and I have a response right away. It was very easy to set up the owners and contact info. Easy to email all owners or groups. It stores all of correspondence for quick review. Financial reports are easy to find and read. Overall, it's a great fit for my management company.
Inconvénients :
There are a few accounting issues that we are working to straighten out. Overall, it's fantastic.
Alternatives envisagées précédemment :
Easy & Worthwhile Value
Commentaires : Very easy to implement, intuitive functionality for board and residents. We get confused processing and reviewing email strings and trying to reply to a portion of a string. Focus on email management and we will be delighted - and if we could pay vendors directly from Easy HOA we could further consolidate to one tool.
Avantages :
Easy payment for residents through the portal and great centralize communications and documents
Inconvénients :
Email organization needs improvement with folder structures and documentation of which board member (in the background) is replying.
Bwca Treasurer
Commentaires : From a finance & accounting perspective the EHOA needs a bit more reporting and flexibility such as the ability to run various reports.
Avantages :
Good choice to track deed restrictions, fines, violations, units, collect payments, etc
Inconvénients :
Finance package...no ability for accrual accounting, would like the ability to generate ad hoc reports with as of dates.
Happy with my choice
Commentaires : Excellent tool for managing an HOA it has the full set for it.
Avantages :
Easy to use, lot of features that made it easy for me managing an HOA
Inconvénients :
I would love to see an option where I can build my own customized reports.
