17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Candid
Description de Candid
Maitrisez la complexité des e-mails, des feuilles de calcul et des PDF en vrac avec Candid. Plus qu'un simple outil de gestion des commandes, Candid est un système simple et performant pour développer l'ensemble de votre activité de vente en gros.
Mettez en avant votre meilleur profil avec une magnifique vitrine personnalisée. Créez des commandes ensemble grâce au formulaire de commande intuitif et facile à partager de Candid. Stimulez les ventes et restez au fait de vos relations grâce au CRM intégré.
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A Must Have for Wholesalers
Commentaires : Candid is a SaaS platform that simplifies wholesale transactions between wholesalers and retailers. It transforms the traditional static process of using PDF e books, attachments, communication messages, and invoices into a characterized catalog. Candid's software makes it easier for wholesaler and retailers to collaborate on purchase orders.
Avantages :
After using the software I got hook on creating orders. I like that you can customize the order number. This help to keep all orders organized.
Inconvénients :
Although all orders will have same information, they should allow users to choose order template styles.
Great tool, but confusing at times
Commentaires : We like using the tool overall. It makes our wholesale business look professional, and saves time. I wish the interface was a little simpler or maybe more user-tested. But, it's working for us right now. We'll stick with it as long as our customers are happy placing orders there.
Avantages :
We can quickly process all the steps of a wholesale order in this tool, which saves valuable time. Our customers seem to be able to place orders pretty easily, although some have complained that the interface is too confusing. For some, it's fine; for others, lots of friction.
Inconvénients :
The interface updates are occasionally bewildering. Last week, I spent a huge amount of time trying to do a basic function (activate an item from our Shopify catalog), and it used to be simple... but then it wasn't. Huge time suck.
Fast, exact and unique
Commentaires : Excellent and fluent, trustworthy and kind.
Avantages :
Fast and friendly communication, swift packing and posting, and everything was as ordered. Also wonderful, that they sells unique products, made by local artists and micro companies.
Inconvénients :
(We ordered to Europe, so everything has to go via customs and hence is slower and costs more but of course Candid is not to blame for this :-) )
Great starter software, but could use a little work in the details
Commentaires : Since it is a small team, you are normally dealing with the same couple of customer support team members, which I really value.
Avantages :
Integration and setup was super easy and straightforward. Order management is mostly user friendly.
Inconvénients :
The biggest bummers for our small business have been lack of customization when it comes to out of stock inventory, which has led to some overselling issues. As well as lack of basic reporting.
Candid Review after using for ~2years
Commentaires : The customer support is AMAZING with Candid. Once I set up my store, it has been easy to update/maintain. I like the improvements Candid has made with the interface since I started. Always moving in the right direction!
Avantages :
I like the net30 terms and secure credit card processing. I like how my wholesale customers have to select the items they are purchasing from a "storefront" rather than email me with vague orders. They get to "see" exactly what they are ordering just like on any website.
Inconvénients :
I have had to do a lot of handholding to get my customers to understand how to order on this platform and how to pay on this platform. I was *hoping* the switch from Quickbooks invoicing/payments to Candid invoicing/payments would be seamless, but unfortunately it has not been as straightforward as I had hoped. I also like the fact that I could host on my own website, but when I explored that option I felt it was really pricey and so I have stayed with the hosting on Candid.
