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Description de Beyonk
Beyonk Group fournit un logiciel de réservation simple, puissant et facile à utiliser pour l'industrie du tourisme et des loisirs.
Des milliers de prestataires d'activités, de sites touristiques, de circuits et d'évènements de toutes tailles utilisent Beyonk pour vendre, gérer et développer leur activité en ligne. Beyonk a pour vocation de créer l'expérience de réservation la plus transparente possible, tout en fournissant tous les outils, fonctionnalités et reportings nécessaires pour optimiser votre activité, notamment en réduisant les tâches administratives, en augmentant les ventes de billets et en donnant satisfaction à vos clients.
Qui utilise Beyonk ?
Toute entreprise de tourisme et de loisirs qui vend des billets. L'éditeur travaille avec des prestataires d'activités, des organisateurs de visites, de sites touristiques, de musées, d'évènements, de festivals et de cours.
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Beyonk - Great Customer Support
Commentaires : My overall experience with Beyonk has been very positive. The simplicity of the product, both on the front end and the back end, stands out, avoiding the bloat of previous systems we’ve used. The customer support is exceptional and highly responsive. While there are ongoing improvements and new features being added, any queries I have had have been quickly resolved. Although some features present in other systems may take time to be implemented, I am confident in the company’s growth and development trajectory.
Avantages :
I appreciated the simplicity of Beyonk, both on the front end and the back end. Unlike previous systems we have used, it is not bloated. Additionally, the customer support is outstanding and highly responsive.
Inconvénients :
To date, I haven’t encountered many issues. Any queries I’ve had have been promptly addressed. While there is an active roadmap for improvements and features, which is commendable, it means that some features available in other systems may take time to implement. However, I am comfortable waiting as the company continues to grow.
Réponse de l'équipe de Beyonk
il y a 2 mois
Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
Better than Eventbrite for our small museum
Commentaires : The simplicity of the interface is an important factor for whether or not we enjoy working with a solution on the back end. Language and menus are easily understandable, and reports are easier to locate and understand than other products we have used.
Avantages :
I find it much easier to use than Eventbrite in the way of setting up events, creating various tickets, etc., along with lower rates for the service. Customer service feels personalized, and staff are very open to suggestions for product improvement. It doesn't feel like I'm dealing with a huge corporation.
Inconvénients :
The product is still being developed, and a Beyonk app has not yet been released (although staff says it's on the way).
Réponse de l'équipe de Beyonk
il y a 2 mois
Thank you for your review. Our main aim here at Beyonk is to provide simple and powerful software for ticketing experience-selling businesses, so it is so great to hear that you found the system straightforward and easy to use. We are constantly developing the platform and introducing new features along with responding to customer feedback so we are very grateful for your comments.
Alfie's Review
Avantages :
The software is easy to learn how to use and quite easy to use.
Inconvénients :
the fact that it doesn't inform you when a customer hasn't received a confirmation email.
Réponse de l'équipe de Beyonk
il y a 2 ans
Hi Alfie, and sorry to hear you're having problems not knowing if customers haven't received emails. In developing the Beyonk technology, we have taken a lot of care to ensure our booking confirmations have a very high success rate. In some cases, however, where customers may have a very rigorous filter on their emails which sends them to spam, there's very little we - or any other booking software - can do about that, nor would anyone be able to tell if that has happened. On occasions when the customer might make a mistake on their email address, we can activate a double verification process on your account to eradicate that, and we will be in touch with you directly about that. I hope this latter solution will help rectify the problem, and as ever we're happy to help with any other issue you may have. All the best, The Beyonk Team.
Great For Small Farms That Do Agritourism
Commentaires : Great experience so far. The system is very user-friendly and the customer service is outstanding.
Avantages :
Sampson and Ella have been great to work with. Both are very responsive and knowledgeable. Problems have been handled promptly. They also provide great suggestions for improvements.
Inconvénients :
Taxes might be a little tricky to isolate and track.
Réponse de l'équipe de Beyonk
il y a 2 mois
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses. We are always aiming to improve and simplify our software, so your Account Manager will be in touch to go through how we can improve the tax functionality for you.
Fantastic first experience working with Beyonk
Commentaires : Fantastic overall experience...our first event with them was a trial to see how we got on but they have exceeded expectations and if we can iron out the functionality we require (and they keep to fair fees) then I think its a relationship that will blossom!
Avantages :
The Beyonk team are extremely friendly and down to earth. They listened to our requirements and went out of their way to ensure that these were met. They prioritised new features that would help us, and always listen and take on board feedback. The ticketing system is easy to use and the support team are fantastic when there are any enquiries to be made.
Inconvénients :
Some features that we require arn't currently available. In comparison to other ticketing providers there are limited reports.
Réponse de l'équipe de Beyonk
il y a 2 mois
Thank you for your wonderful review. Our main aim here at Beyonk is to provide a simple and powerful software for ticketing experience selling businesses, we are so happy you are enjoying using Beyonk and the features have been useful for your business.
