Pour qui ?
This is the award-winning Online CRM and Project Management Software for small and medium-size businesses that allows you to delight your clients from your very first contact to becoming your client.
Notes moyennes
5 avis- Note globale 4.8 / 5
- Facilité d'utilisation 5 / 5
- Service client 5 / 5
- Fonctionnalités 5 / 5
- Rapport qualité-prix 5 / 5
Informations sur le produit
- À partir de 41,00 $US/mois
- Prix $41 per user/month* billed annually $49 month-to-month +Plus Add-Ons
- Version gratuite Non
- Essai gratuit Oui
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Déploiement
Cloud, SaaS, web
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Formation
Formation présentielle
Formation en ligne en direct
Documentation
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Ressources d'aide
Support en horaire de bureau
En ligne
Informations sur l'éditeur
- BlueCamroo
- http://www.bluecamroo.com
- Fondé en 2008
En savoir plus sur BlueCamroo
BlueCamroo is a complete, integrated, and affordable web-based all-in-one online Business Productivity Suite that helps your business manage Sales, Customers, and Projects more efficiently and profitably.
BlueCamroo is a single online tool that replaces multiple stand-alone solutions, including: CRM; Time Tracking/Reporting; Invoicing; Project Management & Collaboration; Business Process Automation; Email Marketing; Revenue & Expenses Management; Social Network Monitoring; and much more.
BlueCamroo - Fonctionnalités
- Analyse du service client
- Catalogage et catégorisation
- Contrôle des réponses par e-mail
- Gestion des connaissances
- Messagerie instantanée
- Mesure des performances
- Portail libre-service
- Recherche
- Suivi du support client
- Accès mobile
- Devis et offres
- Gestion des tâches
- Gestion du territoire
- Intégration des médias sociaux
- Intégration du chat interne
- Intégration du marketing automation
- Lead scoring
- Segmentation
- Stockage de documents
- Système de calendrier et de rappel
- e-mail marketing
- Achats
- CRM
- Facturation
- Gestion de la formation
- Gestion de projets
- Gestion des commandes
- Gestion des employés
- Gestion des fournisseurs
- Gestion des stocks
- Gestion du marketing
- Gestion financière
- Mesure des performances
- Planification
- Suivi du temps et des dépenses
- Diagrammes de Gantt
- Gestion des idées
- Gestion des portefeuilles
- Gestion des ressources
- Gestion du budget
- Modèles personnalisables
- Méthodes Agile
- Méthodes classiques
- Outils de collaboration
- Portail client
- Suivi des étapes
- Suivi du temps et des dépenses
- Suivi progression/coût
- Tableau kanban
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Avis les plus utiles sur BlueCamroo
Best Customer Service I Have Ever Experienced - Also a great product!
Publié le 18/05/2016
Jennifer N.

Avantages: BlueCamroo is a great product. It is extremely fast and reliable, fun to use, very customizable, and it does way more than we were looking for. We find that we really love the features we didn't even realize we needed. I love the automatic workflow rules, and the task and project management especially. All I was originally looking for was reliable CRM software that would track both companies and contacts and group them together the way we wanted (easier said than done), and this fit the bill perfectly. We had tried to implement other systems in the past, and they couldn't even handle this much. I love the fact that we just log in on a browser, and there is nothing to ever go wrong with the software. Oh, and I like the social-media style interface that makes working in some of the sections seem like checking your FaceBook feed.
Inconvénients: Hmmm. That's hard because I like everything. The ONLY halfway annoying thing I've found is that a few of the date fields seem to be in non-american order, and I misread the dates. That being said, I'm sure they would fix it if I complained.
Gradually taking over our business - in a good way!
Publié le 21/09/2011
Tom P.
Commentaires: BlueCamroo is an incredibly flexible and versatile system, with loads of features. We started out using just the basic CRM, then the tasking and to-dos, then simple projects. Then we spotted that BlueCamroo can generate and send sales quotations for us, which means our Sales Pipeline reports are always up to date. And invoicing. Oh, and time tracking too; and automatically working out chargeable time for all our staff with the correct billling grades and rounding rules, which used to take me personally a day every month. We're also using the Social Network Scout feature to find sales opportunities out of Twitter and Facebook, and I think our next step will be migrating our email newsletter onto BlueCamroo's built-in Campaign Manager so that Campaign history is in the contact records as well. All in all, we're seeing huge value from having so much of our business running in one system. Highly recommended!
Avantages: Flexible. Powerful. Covers most areas of our business, and we can set it up to work the way our business works.
Inconvénients: Invoicing only integrates to Quickbooks, which we don't use. I understand other systems are being integrated shortly, which will be great as getting invoices into our accounting system is the last thing to automate for us now.
Esteban C.

Amy v. L.

Alexi L.
