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Description de Wise

Wise, anciennement TransferWise, est une solution numérique de transfert d'argent en ligne qui permet d'envoyer et de recevoir de l'argent dans plus de 160 pays et 40 devises différentes. Wise propose un compte multi-devises, une carte de débit internationale, des transferts d'argent à l'étranger à faible coût et une plateforme ouverte aux entreprises, le tout dans le but de rendre les paiements internationaux plus rapides, moins chers et plus transparents.

Qui utilise Wise ?

Expatriés, travailleurs internationaux, étudiants étrangers, entreprises multinationales, voyageurs fréquents, et propriétaires immobiliers internationaux.

Wise Logiciel - 1
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Wise

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VS.
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Wise

Note moyenne

Note globale
4,2
Facilité d'utilisation
4,3
Service client
3,8
Fonctionnalités
4,3
Rapport qualité-prix
4,1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
65%
4
17%
3
2%
1
15%
Gustavo
Gustavo
Director (Portugal)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

The Best Online Bank Miles Away

5,0 il y a 2 ans

Commentaires : I do use Wise literally daily from almost three years. I have to travel a lot, and I find their rates to be the best with no questions.

Avantages :

It does offer great exchange rates. You can literally a bank account in different countries like EEUU, UK, Belgium, etc. The money transferring system is super easy to use

Inconvénients :

As the time pass, it has become more difficult to open a Wise Account. It does not allow Venezuelan customers to manage their cards, nor their accounts while in Venezuela, and it is a terrible deal, since you might be eventually parked at some places, and you won't be able to use your funds. The customer support is not as good as it should be. I found myself looking for Wise customer services in different countries once a particular time zone is closed. There are no physical or virtual cards for businesses in the United States, then it is super limited the money management.

Rosalina
Executive Assistant/ Freelancer (Philippines)
Assurance, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

"Wise Review: Pros and Cons of the International Money Transfer Service

4,0 il y a 2 ans

Commentaires : Overall, Wise is a reliable and cost-effective way to transfer money internationally, with a user-friendly platform and fast transfer times. While there are some limitations and drawbacks, the low fees and competitive exchange rates make it a popular choice for many users.

Avantages :

Low expenses: Insightful charges a lot of lower charges than conventional banks or other cash move administrations, which can get a good deal on worldwide exchanges.Cutthroat trade rates: Astute offers serious trade rates, and that implies you get more cash in the objective money for your exchange.Quick exchanges: Generally speaking, moves with Astute are handled inside the space of hours or even minutes, which is a lot quicker than conventional bank moves.Simple to utilize: Shrewd's site and application are easy to use and simple to explore, simplifying it to send and get cash from anyplace on the planet.Multi-money account: Savvy likewise offers a multi-cash account, which permits you to hold and deal with various monetary standards in a single spot, and to switch between monetary standards at the genuine conversion scale.

Inconvénients :

No actual areas: Insightful is an online-just help, and that implies you can't visit an actual area to make or get moves.Restricted installment choices: Insightful just acknowledges specific installment strategies, for example, bank moves or charge card installments, which can be a disadvantage in the event that you like to utilize other installment techniques.No money moves: Insightful doesn't offer money moves, which can be an issue in the event that your beneficiary doesn't have a ledger or likes to get cash.Limits on moves: Insightful forces move limits, which can be an issue on the off chance that you really want to send or get a lot of cash.Check process: to utilize Shrewd, you really want to go through a confirmation interaction that can be tedious and may require extra documentation.

Naika
Translator and interpreter (République dominicaine)
Traduction et localisation, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Wise is great

5,0 le mois dernier Nouveau

Commentaires : Great app. ! I have been using it for 2 years now . Never failed

Avantages :

Wise is the best! The fee is not that high . I find it quick during the week days

Inconvénients :

The fees that went up lately and I cannot use the card in my country

Lorena
Individual Transactions (É.-U.)
Services juridiques, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Will never use it again

1,0 il y a 2 mois Nouveau

Commentaires : THEY WILL FREEZE YOUR MONEY. DO NOT USE IT! I've been using Wise for a long time without any issues. However, after not using it for over a year I so, I needed to make a transfer to Brazil. I updated the app and re-entered my information multiple times until I could finally initiate a transfer. But when I tried to send the money, I kept getting a message saying, "Payment Unsuccessful," with no further explanation. I tried two more times and encountered the same error. When I logged out and back in, I saw that Wise had debited my bank account three times the amount I intended to transfer. Instead of sending the money to the recipient, it was transferred to my Wise account. I called Wise, but the first person I spoke to was unhelpful. She kept repeating that the money couldn't be refunded because I hadn't called after the first failed attempt. I explained that the app only said "payment unsuccessful," so I thought it was fine to try again. She suggested I transfer the money back to my bank account, but I didn't think I should have to pay a fee for that since I had to transfer back to my account due to a glitch on the app. She also replied to convincing me to keep the money there to use to pay other things and I told her I don't need to make other transfers and I will not use it for other things since I can use my regular credt card and not pay transfer/transfer fees. I use Wise strictly for international transfers. She acknowledged that there was a glitch, which had since been resolved, but still refused to refund my money. When I asked to speak to a manager, she refused, saying there wasn't one available and that I should try calling later, but she couldn't guarantee I'd reach a manager. I hung up and called again. The second person I spoke to was more helpful. Although I still could not talk with a manager she escalated the issue and also asked if I had tried transferring the money back to my account. I told her I hadn't, and I explained why. While she put me on hold, I tried transferring again, as the previous agent said the glitch was fixed. Once more, the money was transferred to my Wise account, and I got the same "payment unsuccessful" message. At this point, while still one the phone, I decided to transfer the money back to my bank account since I'd already been charged four times the amount I wanted to transfer. I planned to request a refund for the fee, as this whole situation was due to their glitch. However, when I tried to transfer the money back, I kept getting stuck on the screen asking me to review the transaction. My money is now stuck in my Wise account with a "sending pending" status, and I can't complete the transaction. The second agent said it would be resolved in 1-2 business days, but all I received was an email saying it could take up to 14 business days to resolve. The money has already been taken from my bank account, so why is it so hard for them to issue a refund when they know there was a glitch? I’ve opened a dispute with my bank. This entire situation is incredibly frustrating. Thankfully, the amount isn't too large, but the fact that my money is stuck in their account is infuriating. After reading other reviews from people who experienced similar issues and were told repeatedly that their problem would be resolved in a few days, only to wait for months. I've decided I’ll no longer use Wise. See screenshots.

Avantages :

How fast it is when it worked. I can't see other pros.

Inconvénients :

Will freeze hot money for no reason. The customer support is not helpful. Can't speak to a manager when you ha e issues.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

A good option (and better alternate than Payoneer) for transferring money/payments

4,0 il y a 3 ans

Commentaires : Overall use has been good. Its crypto policy is not good and they will close your account (without warning) if you use it for cyrptocurrency payments

Avantages :

It allows many countries that others don't. The rates are decent

Inconvénients :

Sometimes the costs are higher, and some countries have limited support