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ProNavigator
Description de ProNavigator
Spécialement conçue pour les compagnies d'assurance, Sage de ProNavigator est une solution de gestion des connaissances tout-en-un utilisée par les travailleurs de première ligne dans plus de 125 compagnies d'assurance pour héberger, gérer et rechercher des informations sur des milliers de documents. Cette plateforme primée combine une base de connaissances centrale, regroupant toute la documentation sur les assurances, avec une recherche et une découverte optimisées par IA pour récupérer instantanément et avec précision les réponses aux questions des clients, aidant ainsi le personnel à gagner du temps et à saisir de nouvelles occasions de croissance de revenus.
Qui utilise ProNavigator ?
Les assureurs multirisques, sociétés d'assurance-vie, courtiers en assurance et agences d'assurance qui cherchent à surmonter la surcharge d'informations et à rationaliser la découverte et l'accès aux informations pour leurs employés de première ligne
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Ask Sage is a Life Saver!
Commentaires : One word… amazing!!
Avantages :
Helps me find all insurance questions I have for what I need to do to help my clients
Inconvénients :
Nothing. Sage is amazing and I wish I had this when I first started.
ProNavigator/Sage
Commentaires : They are continually improving this product for the good of everyone. Being open and willing to adapt to our team's requests, suggestions and feedback on what will help us has been a constant with the team at ProNavigator. The collaboration works excellent, and we meet with them regularly to ensure that we use this tool to the best ability. They are making us more efficient. Technology constantly changes, and Sage moves along with these changes.
Avantages :
As our industry is constantly changing and the broker side is seeing increased workloads from company partners, this tool allows us to store everything in one place. Brokers, we must have up-to-date info to educate clients and provide them with options. This tool is helping to bridge the gaps, saving our teams time by having the information in one place and keeping phone calls into the company queues to a minimum. Constant improvements are delivered.
Inconvénients :
Initially, like any good tech tool, you have to put in the time to get the results you are aiming to achieve. Having to spend the time to send over all of the documents takes time during our busy days. Our goal with this product all along has been a one-stop shop for all of our Personal Lines products. Ease of use for our teams. One big con is not having all insurance companies understand that this is the tool we need to be professional leaders to sell their products by having their latest updates at our fingertips.
Acera - Vancouver Island Experience
Commentaires : Excellent, the Team at ProNavigator have been awesome to work with.
Avantages :
They listen to feedback from their broker partners which has created a platform that is creates workflow efficiencies and easy to navigate.
Inconvénients :
I do not have any cons to report.
PronNavigator
Commentaires : that is all in one . and it helps do your job faster
Avantages :
how quick the information can be access
Inconvénients :
was hard to find the information needed at the beginning but once you get familiar with it becomes easy
Drives efficiency and empowers our teams
Commentaires : Overall experience has been great. Being an early adopter of the program, it has been good to see the amount of resource and investment into continually iterating and improving on the product. The support on standing up a broker instance is phenominal, particularly now moving to multi-jurisdiction teams.
Avantages :
Adding Sage to our broker facing tech stack gives our teams an added advantage of being agile in responding to our customers. Whether a seasoned broker or someone new to our industry, Sage brings value to our teams which in turn provides value to our customers.
Inconvénients :
We wanted to implement Sage across multiple teams over many jursidictions and had hoped we could replace other internal sites. With the latest innovation by ProNavigator, Sage will be the single source of truth not only for insurance product knowledge but to keep our team up to date on correspondence from all our carrier partners. One stop login to a site that will literally be the "go to" for information throughout the work day.
