Smart Fleet
Description de Smart Fleet
Prenez le contrôle de vos opérations de maintenance sur site avec la solution de gestion des effectifs tout-en-un de Smart Fleet. Smart Fleet fonctionne aussi bien avec les petites entreprises qu'avec les grandes flottes. Avec les caméras embarquées dans le cloud, le suivi GPS et le logiciel de maintenance sur site, découvrez comment gérer plus efficacement vos coûts d'exploitation globaux et obtenir des analyses pertinentes. Découvrez ce qui se passe en temps réel et compilez des rapports qui suivent l'évolution des données télémétriques.
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Avis sur Smart Fleet
Jim
How can you do without it?
Commentaires : excellent
Avantages :
I've been using Smart Fleet to dispatch our service trucks for years. I can't imagine running my company without this valuable information. [SENSITIVE CONTENT] is very personable and always helpful. His team never misses on support. I highly recommend this company.
Inconvénients :
No down side to this product.... I'm very happy
Réponse de l'équipe de Smart Fleet
il y a 2 ans
Hi Jim! Glad we could be there to support you in customer service and in tracking your fleet!
Barbara
Review
Avantages :
Was easy to set up. The customer service has been helpful.
Inconvénients :
Too many clicks to get the info I need. Wish the default was snap to route instead of as the crow flies.
Réponse de l'équipe de Smart Fleet
l’année dernière
Hi Barbara! Thank you for the feedback! Glad we could be there to support you in customer service and in tracking your fleet! I see you are having some difficulties navigating the map, please give us a call at the office and we can help you!
Anthony
Disappointment
Commentaires : My experience overall was OK unfortunately I'm in a position where we need to cancel our services but we are locked in to a antiquated two-year contract. Competitors in the market and modern day business are all ran on a month to month basis. I will be sure to update this review on on Google and social platforms as well.
Avantages :
It's functional tracking abilities but the software seems dated
Inconvénients :
Locked in contract.. Very difficult to track vehicles previous route from the day. As we are trying to become a more environmentally friendly company we have switched to fully electric EV vans and your software does not do any of the updated EV KPI trackings
Réponse de l'équipe de Smart Fleet
il y a 3 mois
We have always offered a no contract option. The equipment must be purchased outright to not have a contract. That is an industry standard for SAAS when there is equipment involved. You came to us from a 3-year contract with Verizon. We do also offer EV KPI indicators which can be added to your account since you have switched to fully electric since signing up with us. We have since reviewed these features with you and offered to have you test it before adding it to your account. We hope that our training to show how easily you can track vehicles routes has benefited you. Our one-on-one trainings are an unlimited service we offer. We are always here to help should you ever have any questions on how to get the most out of your system. We never want to see a disappointed customer. We are a family-owned business and pride ourselves on service and doing right by our customers. If there is anything else we can do to better your experience, please do not hesitate to let us know.
Scott
GPS tracking for trucks
Commentaires : Smartfleet has been very helpful with when we have any issues with the devices we use, or help with printing out reports if needed.
Avantages :
What I like most about the GPS tracking program with our vehicles is the ability to find out where our trucks are at any given time, and that the trucks location is updated frequently. This allows me to dispatch the location to other employees or customers in a timely fashion.
Inconvénients :
What I like least is when I am printing out multiple reports on trucks for the day, that sometimes the system glitches out and I have to log out of the system and then log back in, in order to be able to print out a report.
Réponse de l'équipe de Smart Fleet
l’année dernière
Hi Scott! Thank you for the feedback! We are happy to hear the system is helping you with your business! We are sorry to hear you are experiencing difficulties with your reports. Please give us a call at the office so we can open up a service case and get this resolved for you!
Vicki
Highly Recommend Smart Fleet for GPS Supplier
Commentaires : Smart Fleet has excellent customer service. They respond immediately if we have a problem and always finds us a solution.
Avantages :
Smart Fleet's products are easy to implement and use. The features give us the information we need. The price is very reasonable.
Inconvénients :
Some of the GPS units quit working or didn't work. This is more the manufacturer's fault and not Smart Fleet's.
Réponse de l'équipe de Smart Fleet
il y a 2 ans
Hi Vicki! Thank you for your feedback. We're glad we could help with your customer service needs and to track your vehicles!
