Sugar Market

Sugar Market

par SugarCRM

Qui utilise Sugar Market ?

Ils se centrent principalement sur le marché intermédiaire, bien qu'en tant que plateforme complète de marketing automation, Salesfusion est assez fiable pour les grandes entreprises.

Description de Sugar Market

Ils ont conçu leur plateforme avec le marché typique et un petit budget de marketing à l'esprit. Les intégrations natives avec les principaux CRM aident à obtenir des ventes et du marketing sur la même page et facilitent la collaboration. Construit par des commerçants, pour les commerçants, chaque composant est puissant et pourtant facile à utiliser pour attirer des prospects, élaborer des communications, déterminer le succès et les domaines à améliorer.

Informations sur Sugar Market

SugarCRM

https://www.sugarcrm.com/solutions/sugar-market/

Fondé en 2003

Prix de Sugar Market

Sugar Market n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Sugar Market est disponible à partir de 1 000,00 $US/mois.

À partir de

1 000,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Sugar Market - Fonctionnalités

Logiciels d'email marketing
Bibliothèque d'images
Campagnes de drip marketing
Conformité CAN SPAM
Contenu dynamique
E-mail découlant d'un événement
E-mails optimisés pour format mobile
Enquêtes clients
Gestion des abonnés
Gestion des listes
Gestion des modèles
Pages de renvoi et formulaires web
Rapports et analyses
Répondeurs automatiques
Tests A/B
Éditeur d'e-mail WYSIWYG
Actions découlant d'un événement
Base de données de contacts
Campagnes multiples
Gestion des canaux
Gestion des leads
e-mail marketing
Base de données de contacts
Gestion des pipelines
Importation et exportation de données
Intégration des bases de données de leads
Lead nurturing
Lead scoring
Outils de prospection
Saisie de leads
Segmentation de leads
Vérification et validation de leads
Campagnes de drip marketing
Gestion des campagnes
Gestion des pipelines
Lead scoring
Mesure des performances
Notifications de leads
Personnalisation
Saisie de leads
Segmentation de leads
Tests A/B
CTA personnalisables
Campagnes de drip marketing
Contenu dynamique
Lead scoring
Marketing social
Pages de renvoi et formulaires web
Sales intelligence
Search marketing
Segmentation
Suivi des visiteurs de sites web
Suivi du ROI et de l'analytique
Tests A/B
Analyse de CV
CRM
Facturation
Gestion de la paie
Gestion des candidats
Gestion des entretiens
Gestion des leads et des ventes
Portail libre-service
Publication d'offres d'emploi
Recherche de CV
Ressources humaines internes
Vérification des antécédents
Vérification des références
Évaluations

Avis sur Sugar Market

Afficher 5 avis sur 60

Note globale
4,1/5
Facilité d'utilisation
4/5
Service client
4,5/5
Fonctionnalités
3,9/5
Rapport qualité-prix
3,9/5
Kirsten M.
Marketing Manager
Recrutement, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 31/01/2019

"Great Marketing Automation Tool - Straightforward and easy to use"

Commentaires: Salesfusion has helped our marketing team save time and made creating campaigns so much easier! We've gone from manually updating lists using Excel files and constantly re-adjusing emails to make them look good on all platforms to make things work with only a few clicks! I definitely love Salesfusion, the ease-of-use and integration between CRM and MA platform!

Avantages: Salesfusion has made it very easy for my CRM (Bullhorn) to be connected and synced with Salesfusion. I never have to push information manually - everything is done automatically. The drag and drop email, form and landingpage builder is incredibly easy to use and everything will look exactly like it does on your preview screen, in your once it's live/sent. This is something that doesn't apply to all marketing automation tools! Setting up leadroutes and smart nurtures is also incredibly easy and the customer service and training is also great.

Inconvénients: The only thing I am not a 100% a fan of is the Events section - it doesn't have the drag and drop builder YET. I know they are working on it, but currently it's a bit more difficult and you need to know your way around HTML to get a good looking email and landingpage - although you can copy this from your drag and drop emails and landingpages if you know your ways around pulling this HTML from the source. This is the only thing I dislike.

  • Provenance de l'utilisateur 
  • Publié le 31/01/2019
Alexa B.
Marketing Coordinator
Appareils médicaux, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/05/2019

"Sales Fusion is Great!"

Commentaires: The training team, and especially [SENSITIVE CONTENT HIDDEN]are so knowledgeable. The training program when you are first on-boarded is fabulous!! Their support team is also amazing. They almost always have a solution to my problems/questions and are very fast to respond. This is the first time we have used a marketing automation tool and I'm very happy with Sales Fusion!

Avantages: The software is pretty intuitive, which really helps when you are first starting out. Email builder is great! 2.0 just launched and is awesome. Their other modules are great too!

Inconvénients: There's nothing I dislike. Including an additional training session on pulling reports once you have been using the tool for 6+ months would be nice. The training is thorough, but you don't have any data to pull, so you aren't really sure what stats you will want to pull/how to pull them once you do have data to pull.

  • Provenance de l'utilisateur 
  • Publié le 14/05/2019
Ashley A.
Marketing Analyst
Services et technologies de l'information
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    2/5
  • Support client
    1/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    0/10
  • Provenance de l'utilisateur 
  • Publié le 05/12/2016

"It is never their fault"

Commentaires: I have had many issues when it comes to this software. Their CRM is unable to search duplicates. It does communicate with my other software but it does not update properly. I have had emails sent out at 3 am because my user profile went from EST to some random time zone. I put multiple requests in the have this resolved but it was changed back with out a reason for it being changed in the first place. Emails scheduled for a nurture have just sent out prior to their scheduled release date. When I put a ticket in it was pushed off. I have gone weeks without a response from their support team and not a single time have they took responsibility. They like to blame Microsoft Dynamics or the user rather than take responsibility for their product. Their new user interface has made interactions improve but their customer service is still sub par.

Inconvénients: Horrible customer support and frequent malfunctions

  • Provenance de l'utilisateur 
  • Publié le 05/12/2016
Rosina F.
Marketing Director
Équipement et fournitures de bureau, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 04/12/2018

"An excellent tool that can grow with you"

Commentaires: I had experience with Salesfusion already in place at a previous position, but after that it was my first choice when needing a new automation tool in my current position. In the meantime I worked with Pardot and Marketing Cloud, but still chose Salesfusion. The functionality and price are excellent, and the team is exceptional, not only in onboarding and everyday help, but in hearing suggestions and implementing them.

Avantages: Salesfusion offers very robust functionality - easily rivaling, if not coming out ahead of, Pardot and Marketing Cloud - at affordable prices for all tiers. Plus it is very easy to use. But, if you have any problems, the team is very responsive and helpful. Small companies and big companies alike can benefit from Salesfusion; when you grow, it can easily grow with you.

Inconvénients: It is nitpicking, but I would like a little more functionality in the nurture campaign builder; the ability to add conditional steps based on peoples' behavior in the connected CRM data rather than just interactions with the campaign or website visits. For instance, "Is the customer's last order date in the last X days?": if yes, Branch A, if no, Branch B. With that I wouldn't need multiple campaigns to handle what is really just the one journey.

  • Provenance de l'utilisateur 
  • Publié le 04/12/2018
Utilisateur vérifié
Graphics and Marketing Development
Automobile, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 05/02/2019

"Powerful Tool for Power Users"

Commentaires: SalesFusion handles the demanding tasks we need it to but there is a bit of a learning curve involved. The interface seems to be designed purely to accomplish the tasks it needs to with the User Interface taking a backseat. This is fine for those who have more complex marketing tasks to complete but maybe not for the average consumer. I will say, however, they are working hard to make the interface more user-friendly and easy to use. In the 3 years I have personally been using the software they have added many new "drag and drop" features which have made things much easier.

Avantages: Support is helpful. Constantly working on improvements. Can accomplish complex tasks.

Inconvénients: Too many layers to the interface. Not the most user-friendly.

  • Provenance de l'utilisateur 
  • Publié le 05/02/2019