Quartile

Great results

Avantages :

Great account management by [SENSITIVE CONTENT]. Auto bids alleviate the need to spend time managing the bids manually.

Inconvénients :

Cost is a bit higher than what it should be especially when the CPC is also increasing drastically squeezing the margin. The business model is not consistent between the traditional Amazon PPC (based on ad spent) to Google and DSP (fixed cost regardless to the spending)

At ValuePetSupplies, we've used other agencies...

Commentaires : Excellent

Avantages :

At ValuePetSupplies, we've used other agencies and also managed Amazon ads myself for many years. After a few months Quartile is exceeding prior performance with great efficiency and maximizing ad spend every day. My account rep and simply top notch. Great company!

Inconvénients :

Took longer than advertised to "learn" to become optimized

WARNING - Misleading Claims

Avantages :

Ease of use. The interface was quite easy to understand but overly simplistic.

Inconvénients :

Credit card transaction date: 4/30/22 Quartile was hired to help manage our advertising budget for our book publishing company. They ([SENSITIVE CONTENT] the [SENSITIVE CONTENT]) claimed to increase our sales while reducing the cost per sale with their system's technology. They convinced me that all it would take is time for cost per sale to decrease, which to our surprise, never occurred. In fact, it it actually increased significantly. Our original advertising cost of sales was about 35%, and it actually increased to 65% after increasing our marketing budget by more than 3 times. It couldn't have been a worse execution. They continued to claim that the cost per sale will only decrease over time. They kept using time as a reason that the cost was still high. On July 5th 2022 we asked to terminate the contract and asked for a prorated refund. Not only did they not provide a refund, they said [SENSITIVE CONTENT] they will charge for one more billing cycle and that "there is not much they can do". I've wasted not only time and money. It also increased my stress as well.

Rocky start but really happy with the performance now!!

Commentaires : We have been with Quartile about 10 months and have been very happy with the results! The first few months are a little rocky as the system adjusts but if you can wait it out it's really a great system. I assume some categories might work better than others but it's great for Toys and Games! I was just going through our campaigns and there is one specific campaign that performs best of all (almost 1/3 of our PPC sales) and it's on a sponsored product ad on an asin that isn't even in our same category! I have no idea why that one works so well but I know there is no way a human would ever have found that campaign and thus it really illustrates how their system finds opportunities that I don't think even a very skilled PPC expert could find! Fabio is our account manager and he's not only great at account management but also has amazing business sense and almost acts as an advisor on new ideas. Very happy!!

Avantages :

Love that AI finds opportunities that no one else can find in terms of PPC

Inconvénients :

The onboarding is a bit rocky as it take a number of months for the software to start to perform and I was about to leave as it was taking a while and then it all kicked in and has been able to keep my TACOS under 8% since.

Fantastic service and company

Commentaires : Fantastic. Our account manager, [SENSITVIE CONTENT] , is always available when we need her and not only completes the existing tasks well but is proactive too!

Avantages :

The automation makes life much easier in managing high quantity of SKU's.

Inconvénients :

Nothing. Everything is perfect, we have no complaints at all.