Description de Udio

Designed for lesson and class-based businesses, Udio helps you manage your bookings, schedule lessons and process customer payments with its flexible, portable and user-friendly software.

Upgrading to the portal empowers your customers to take control of their memberships; they can make, change & cancel bookings, set up automated payments and download progress certificates.

By streamlining your workflows with Udio, you can spend more time where it matters; with your customers.

Qui utilise Udio ?

Small to large-sized swim schools, sport & fitness, dance studios, gymnastics, school & education, and tutoring.

Où peut-on déployer Udio ?

Basé sur le cloud
Sur site

À propos de l'éditeur

  • UdioSystems

Assistance Udio

  • Support téléphonique

Pays disponibles

Australie, Nouvelle-Zélande, Singapour

Langues

anglais

À propos de l'éditeur

  • UdioSystems

Assistance Udio

  • Support téléphonique

Pays disponibles

Australie, Nouvelle-Zélande, Singapour

Langues

anglais

Udio en vidéos et en images

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Comparez le prix du logiciel Udio avec ses alternatives

100,00 $AU/mois
Version gratuite
Essai gratuit
Tarif non fourni par l'éditeur
Version gratuite
Essai gratuit
(0)
Tarif non fourni par l'éditeur
Version gratuite
Essai gratuit
49,00 $US/mois
Version gratuite
Essai gratuit

Fonctionnalités - Udio

  • Accès mobile
  • Alertes/Notifications
  • Automatisation du marketing
  • Base de données de clients
  • Calendrier en ligne
  • Confirmation d'inscription
  • Cours en ligne
  • Facturation
  • Facturation récurrente de plusieurs périodes
  • Gestion d'équipe
  • Gestion de la communication
  • Gestion des abonnements
  • Gestion des admissions
  • Gestion des calendriers
  • Gestion des campagnes e-mail
  • Gestion des clients
  • Gestion des cours
  • Gestion des employés
  • Gestion des enseignants et du personnel scolaire
  • Gestion des inscriptions
  • Gestion des listes d'attente
  • Gestion des présences
  • Gestion des stocks
  • Gestion des étudiants
  • Gestion des évaluations
  • Gestion des événements
  • Gestion du personnel
  • Infos/dossier d'étudiants
  • Inscription de cours
  • Inscription en ligne
  • Intégration de sites web
  • Notes de cours
  • Paiements en ligne
  • Planification des cours
  • Planification des groupes
  • Planification des rendez-vous
  • Point de vente (PDV)
  • Portail client
  • Portail parent
  • Portail parent et étudiant
  • Rapports de suivi
  • Rapports et analyses
  • Réservation en ligne
  • Suivi des participants
  • Suivi des présences
  • Traitement des paiements

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Avis sur Udio

Note moyenne

Note globale
4,9
Facilité d'utilisation
4,7
Service client
5,0
Fonctionnalités
4,5
Rapport qualité-prix
4,7

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
88%
4
13%
Surya
Surya
Director & CEO (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best school/institute management system!

5,0 il y a 5 mois

Commentaires : The parent portal was a big help to us since it solved a lot of difficulties. In addition, the Udio crew is always accessible to address my queries. I've been quite pleased with the software since the beginning.

Avantages :

We found Udio to be simple to use and learn; our institute's personnel rapidly learned how to use the program. The email tool is fantastic, allowing you to send all of your clients in a single email.

Inconvénients :

We encountered some troubles with the email system, and emails did not always arrive at their intended destination. There is also no SMS capability for fast texting clients. Everything else is flawless and perfect.

Réponse de l'équipe de UdioSystems

il y a 4 mois

Hi Surya, thank you for taking the time to leave this glowing review! Great to hear that Udio is helping your institute thrive. We appreciate your comments and will very soon be rolling out updates to the email platform and the ability to send SMS' directly from Udio. Watch this space! -Hayley

Rochelle
Customer Service Coordinator (Australie)
Sports, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Review for UDIO

5,0 il y a 11 mois

Commentaires : The parent portal was a huge benefit for us as it solved a lot of problems for us like allowing parents to manage their makeups themselves as well as not needing to constantly call or come up to the office to do basic things like move bookings or check which class their child was in .

Avantages :

Coming from a very complex system like Links to a system like UDIO was a big difference for our centre. Staff as well as customers picked up on how to use the software very easily and quickly.

Inconvénients :

We had some issues with parents not receiving our communication that were sent via email. This was the only issue.

Réponse de l'équipe de UdioSystems

il y a 10 mois

Hi Rochelle, thank you for taking the time to leave a review, we appreciate the feedback! So pleased to hear how user-friendly your staff and customers find Udio and the portal - it's one of our biggest focuses that we continually refine. So sorry to hear some parents hadn't received your emails; we've done everything possible on our end to legitimise the domain so it sounds like it could be a receiver issue (i.e. their provider is marking the email as junk). You could use the customer notices in the portal to let customers know an email has gone out and to check junk just in case :) Do reach out if there's anything else we can do to help! -Hayley

Nilüfer
Senior Manager (France)
Comptabilité, 10 000+ employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Successful Experience

5,0 il y a 2 mois Nouveau

Commentaires : Customer support was always with us until the end.

Avantages :

As a successful CRM program, we provided instant access to our customers from a single place in the dance club we opened.

Inconvénients :

Sometimes it slows down a lot and can make work difficult.

Réponse de l'équipe de UdioSystems

le mois dernier

Thanks for your review, Nilüfer - it's great to hear that Udio is a good fit for your dance club and that you're satisfied with the software! -Hayley

Elice
Elice
Manager (Australie)
Utilisateur LinkedIn vérifié
Services et installations de loisirs, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Works well for us

5,0 il y a 9 mois

Commentaires : Sue is always available to answer any questions I have she has helped me understand and use all the features available.

Avantages :

we find Udio easy to teach our staff, we use the direct debit facility for our customers which is easy. I use the bulk email and the reports are great.

Inconvénients :

not much. sometimes our staff enter a new swimmer that is already in the system so maybe it could flag if you start to enter someone already entered?

Réponse de l'équipe de UdioSystems

il y a 9 mois

Hi Elice, thank you for taking the time to share your feedback, we really appreciate it! Happy to hear that you find Udio easy when it comes to training staff and that it streamlines the payment process for you and your customers. We'll definitely pass your feedback over to our development team. -Hayley

Vicky
Manager/Co-Owner (Nouvelle-Zélande)
Services et installations de loisirs, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Couldn't manage without it!

5,0 il y a 3 mois

Commentaires : I could not run my swim school without Udio. We invested in the system from day dot as we appreciate the need for good systems. There are so many features that have been thought through that are specific to swim schools developed by people who understand the complexities of managing classes, swimmers, parents and staff when it changes every month! Highly recommend :)

Avantages :

Udio is intuitive, easy to use and functional. We use the system for bookings, assessments, invoicing, lesson plans, timetabling and reporting to parents. The updates are great each month, and anything we may need or would like it to do, is listened too and actioned. It saves time, create efficiencies, ensures accuracy in bookings and timetabling and creates a great paper trail. (without the paper!) We also LOVE [SENSITIVE CONTENT]!

Inconvénients :

We would love the ability to copy and paste lesson plans across weeks without having to manually do each one. We would love to be able to 'replace a teacher' across a whole lane/shift, not just individual classes. We would love to be able to add images (easily!), and customise the newsletters more. Would love an expanded 'calendar view' of the whole week (not just day by day) We offer two credits a year, would love some better way of recording when they have used them

Réponse de l'équipe de UdioSystems

il y a 2 mois

Hi Vicky, thank you SO much for leaving this glowing review of Udio! We're so thrilled to hear how happy you are with the software and that the extra efficiencies are giving you and your staff more time to spend on other areas of the business. As per the quick video walkthrough we sent addressing your cons: - You can add course information to each course which will show across the entire series (doubling as a lesson plan) - You can now replace teachers permanently (this is a recent update we released las month) - Newsletter updates are top of the roadmap - Calendar can be expanded for the week but to keep it looking tidy, we'd recommend filtering by course(s) - There is a voucher report with filters for expired which should flag the information you're looking for Thank you again for your lovely words - we really appreciate it :) -Hayley