17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
Kolleno
Description de Kolleno
Kolleno automatise le recouvrement des comptes clients, les prévisions de trésorerie et le rapprochement des factures pour un traitement rapide des paiements et un meilleur contrôle du crédit. Avec une précision inégalée et des rapports hebdomadaires personnalisés, vous pouvez vous concentrer sur la croissance de votre entreprise pendant que cette plateforme conviviale s'occupe de la gestion financière.
Adoptez Kolleno dès aujourd'hui et dites adieu aux tâches comptables fastidieuses.
En trois mois :
30 % de réduction du délai moyen de recouvrement des créances clients
Réduction de l'encours de 50 %
Onze heures gagnées par semaine
Qui utilise Kolleno ?
Kolleno accompagne les PME et les grandes entreprises dans les secteurs de l'architecture, du bâtiment, du droit, des soins de santé, des services publics et de la gestion des installations, entre autres.
Kolleno ne vous convainc pas tout à fait ?
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Kolleno
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Avis sur Kolleno
Note moyenne
Avis classés par taille de l'entreprise (nombre d'employés)
- <50
- 51-200
- 201-1 000
- >1 001
Trouver les avis classés par note
Alternatives envisagées précédemment :
Good platform to have for automation of your invoice collection process
Commentaires : I initially used Kolleno myself for the first 3 months before handing it over to my finance team. Now, one manager oversees the platform while the rest of the team focuses on other tasks. We used to have a 3-person collections team who would constantly call and email overdue clients. With Kolleno, we've been able to cut down our collections team to just one manager.
Avantages :
In our business, maintaining good customer relationships is key, and my brother and I have always prioritized that. Kolleno's customer success team really understood our concerns and helped us develop an effective collections process (or strategy, as they call it). I think we had just two onboarding sessions, which was pretty quick. I've been using the platform for 7 months now and I'm quite satisfied with it.
Inconvénients :
At one point, I noticed that my reminders were piling up every day. It turned out I hadn't set up the triggers correctly (I didn't even know they existed). Once I got that sorted, it helped filter out unnecessary reminders that I was already aware of when it came to my customers.
Alternatives envisagées précédemment :
Amazing client support team
Commentaires : The main thing it helps with is making it easier to deal with a lot of clients who are late with their payments. Sometimes it's really hard to manage more than 100 late clients who all have different situations. With Kolleno, I can look at the history of our conversations and send a personalized email that is made automatically from a template.
Avantages :
What i really like about my time with Kolleno is their awesome customer help. [sensitive content hidden] is always there to answer my questions and show me how to make a plan, since I'm not too good with tech stuff. The platform works well, and it's helped me lower my total amount owed by about 10% in just the first two months. i'm impressed by how many updates they keep putting out, some small and some big, like the one for easy onboarding.
Inconvénients :
Sometimes their features can be hard to understand, especially for people who don't know much about these kinds of platforms. But, like I said before, the customer help is super fast at getting back to me, and it didn't bother me when I didn't know how to use some features like reconciliation. i could find good information in the help center that was simple and easy to read.
Alternatives envisagées précédemment :
Credit control and invoice collection platform for Netsuite users
Commentaires : Besides helping me get payments from difficult customers, Kolleno gives me some "tips" on how my clients have paid in the past. It's like having credit control for my clients, which is really helpful.
Avantages :
I used to have clients with lots of overdue payments, sometimes not paying for over 200 days (the invoice eventually got escalated and I got paid). Kolleno is helpful because it takes old data from my clients and tells me if they're likely to pay or not. This way, I can better decide which customers I want to work with again and which ones I don't.
Inconvénients :
I'm not super tech-savvy, so I'd like it if the platform was a bit easier to use. Sometimes it can be a little confusing, but the customer support team is always there to help.
Perfect for small businesses with high invoice volume
Commentaires : Previously, due to time limitation, we often had to consider overdue invoices, especially smaller ones, as lost revenue. But when these start to accumulate, it begins to impact us. Kolleno has solved this problem by ensuring we chase each invoice automatically, unless we've manually disabled the chasing for a particular invoice.
Avantages :
As a small, hardworking team with a fair number of B2B clients, chasing overdue invoices used to be a real challenge for us. In fact, we often had to write off some invoices as losses because we simply didn't have the time to follow up. With Kolleno now running in the background, we only need to make calls when their collection strategy indicates it's necessary.
Inconvénients :
Most of our clients are French businesses, so we had to translate Kolleno's communication templates from English to French ourselves. It would be far more convenient if they offered a French version to save us from manually rewriting these templates.
Very tailored approach
Commentaires : The greatest thing about Kolleno is how our finance team can customize email templates and set up automatic reminders for payment notices. This makes it super easy to stay in touch with clients and make sure they know what's up with payments. They really like how quick and organized our communication is, which helps them pay on time more often.
Avantages :
Kolleno's team showed an excellent approach in ensuring that the platform meets our specific business needs. They displayed a deep understanding of our requirements and illustrated how the platform could address our challenges effectively. Thanks to their product, our accounts receivables management process has significantly improved in efficiency.
Inconvénients :
Would be great to expand the mobile app functionality. This enhancement would offer increased convenience and flexibility for some of our users who check updates on the mobile devices.
