ClubManager by Club Manager

ClubManager by Club Manager

Description de ClubManager by Club Manager

ClubManager est un logiciel de gestion des membres abordable et primé qui permet aux propriétaires de clubs de développer leur entreprise.

Qui utilise ClubManager by Club Manager ?

Non fourni par l'éditeur

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Avis sur ClubManager by Club Manager

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,5
Service client
4,7
Fonctionnalités
4,6
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
72%
4
18%
3
10%
Karl
Karl
Club Manager and Head Tennis Coach (R.-U.)
Utilisateur LinkedIn vérifié
Sports, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great software for managing a club

5,0 il y a 3 ans

Commentaires : Good. Very helpful getting it set up, and all working. We're just gradually moving over to it.

Avantages :

It's very well set up to manage your membership, with loads of flexible options for annual, monthly, bespoke memberships. Along with the emailing and financial aspects that you'd expect.

Inconvénients :

Only been using it a few months and so far so good. Nothing stands out as a problem at the moment. But it can take a while to really see with these kinds of things.

Gary
Owner (R.-U.)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Why didn't we buy this years ago!

5,0 il y a 6 ans

Commentaires : Tracking Key Business KPI's improving our prospecting and retention!

Avantages :

Keeps us real time up to date on all key indicators of our business from whatever platform we use anywhere! Without the introduction of Club Manager our business may well have disappeared - it revolutionised our approach and our results. Great support and good on line tutorials.

Inconvénients :

Not many cons to be honest, in fact only one! - whilst the on line tutorials are good - the tutorials don't keep up to date with the latest releases.

Réponse de l'équipe de ClubManager

il y a 6 ans

Hi Gary, Thankyou for your review. We really appreciate your kind comments and will take your feedback on board. The ClubManager Team

Andy
Personal Trainer (R.-U.)
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Basic but cheap.

3,0 il y a 6 ans

Commentaires : New database for customers and is easy to renew customer's membership.

Avantages :

Very low price. Good basic database, and sign in system. Can add own logo. Scan cards are good and the till layout is ok.

Inconvénients :

Not very flexible with various products, particularly variable price products. Doesn't link with direct debit company very well (this could be on the DD company's side). If you offer several different memberships types starts to be time consuming to keep customer's profiles up to date. Analytics is not very detailed, and can be awkward and time consuming to find information you want (eg. I want details of a selection of products, not all of them I have to scroll through and make notes then enter info in to a spreadsheet.) The same when it comes to getting membership information but for the price wouldn't expect all this.

Réponse de l'équipe de ClubManager

il y a 6 ans

Hello Andy, Thankyou for your review. We really appreciate your feedback and will take this on board. We aim to keep ClubManager at a low price for all our customers and provide them with a good quality service. With regards to your direct debit company, it might be worth contacting the support team so they can take a look into your account and resolve any issues you may be having. ClubManager has many different system reports which can help you find out lots of information about all aspects of your club. You can also create your own reports inside of ClubManager. We work with a broad range of businesses within the industry and we can organise bespoke reports to suit individual customer needs. If you do need any help finding a report inside of ClubManager our support team are available between 9am and 5pm to answer any queries you may have. Thanks, The ClubManager Team

David
Co director (R.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Club manager software

5,0 il y a 6 ans

Commentaires : Best thing we have purchased and done for our business. Freed up our time with this software keeping all our figures and notifications of non payers for memberships. We have purchased entry gate to work alongside this and about to add on online booking. We have used this for 6 years and still get help and ongoing support

Avantages :

Runs our business for us couldn't cope without it

Inconvénients :

Nothing

Réponse de l'équipe de ClubManager

il y a 6 ans

Hi David, Thankyou for your review, we really appreciate your kind comments and feedback! Thanks The ClubManager Team

Euan
Gym manager (R.-U.)
Loisirs, voyage et tourisme, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great system, easy to use and incorporates our collection services well.

5,0 il y a 5 ans

Commentaires : combines both of our collection systems

Avantages :

It is a very easy to use system which means it is easy for staff training and ensuring memberships are up to date. Changes and updates are easy to imply and works well with both of our collection systems.

Inconvénients :

We haven't really experienced many downsides to this system although we do not use the product for anything other than signing in members. We experienced an issues with card formatting for a while but this was quickly resolved.

Réponse de l'équipe de ClubManager

il y a 5 ans

Hi Euan, Thankyou for your review. We really appreciate your comments on ClubManager! Thanks again, The ClubManager Team