--- description: OwnerRez : qu'en pensent les utilisateurs ? Lisez les avis clients sur OwnerRez, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OwnerRez - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de location saisonnière](/directory/30616/vacation-rental/software) > [OwnerRez](/software/100831/ownerrez) # OwnerRez Canonical: https://www.capterra.fr/software/100831/ownerrez Page : 1/12\ Suivant: [Page suivante](https://www.capterra.fr/software/100831/ownerrez?page=2) > Logiciel de location de vacances, synchronisation du calendrier, logiciel de réservation, gestion immobilière, sites web hébergés, modèles d'e-mails planifiés, rapports > > Conclusion : 269 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise OwnerRez ? Pour les gestionnaires et propriétaires immobiliers qui souhaitent automatiser leurs activités afin d'augmenter leurs réservations tout en économisant du temps, grâce à des processus et des analyses basés sur les données. Apportez la même touche personnelle pour 1 à 100 propriétés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 269 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: OwnerRez - **Pays**: Seattle, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 40,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Analytique des canaux - Automatisation du marketing - CRM - Comptabilité - Gestion de l'expérience invité - Gestion de la communication - Gestion de la maintenance - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des contacts - Gestion des documents - Gestion des leads - Gestion des partenaires - Gestion des réservations - Gestion des stocks - Gestion des taux - Gestion des tâches ménagères - Gestion multicanal - Intégration GDS et OTA - Portail des partenaires - Rapports et analyses - Rapports et statistiques - Suivi des locataires - Third-Party Integrations - Traitement des paiements ## Intégrations (46 au total) - AIPEX - Akia - BeHome247 - Besty - Beyond - Breezeway - Brivo Access - Chekin App - Conduit - Constant Contact - DACK - DPGO - Duve - Enso Connect - Google Calendar ... et 31 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de location saisonnière](https://www.capterra.fr/directory/30616/vacation-rental/software) ## Catégories connexes - [Logiciels de location saisonnière](https://www.capterra.fr/directory/30616/vacation-rental/software) - [Logiciels de gestion locative immobilière](https://www.capterra.fr/directory/30929/rental-property-management/software) - [Logiciels de gestion hôtelière](https://www.capterra.fr/directory/20031/hospitality-property-management/software) - [Logiciels de channel management](https://www.capterra.fr/directory/30678/channel-management/software) ## Logiciels similaires 1. [Hostaway](https://www.capterra.fr/software/152433/hostaway) — 4.8/5 (1597 reviews) 2. [Lodgify](https://www.capterra.fr/software/131924/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty](https://www.capterra.fr/software/159377/guesty) — 4.4/5 (480 reviews) 4. [Guesty Lite](https://www.capterra.fr/software/169863/your-porter-app) — 4.7/5 (547 reviews) 5. [Breezeway](https://www.capterra.fr/software/186514/breezeway) — 4.6/5 (195 reviews) ## Avis ### "Fabulous\!\!\!" — 5.0/5 > **Dawn** | *2 décembre 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The Onboarding staff were all so friendly and helpful, they actually made it fun. Now that I'm up and running, OwnerRez is wonderful. It make managing my properties effortless. I'm impressed with how efficient the employees and tools. Hip hip hooray so happy picked the righ Property Management System\!\!\! > > **Inconvénients**: So much to offer yet a little scary to get started. The onboarding team made the process easy and got back immediately when needed. > > FUN, I feel like the onboarding process was easier than expected. \[sensitive content hidden\], you are the best, thanks for your patience. ----- ### "Excellent Support - Even for a Single Property Owner" — 5.0/5 > **Andrew** | *17 janvier 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The biggest reason I chose OwnerRez was the quality of customer support. A property management system has so many levers, settings and integrations that you’re always going to need guidance, and \[sensitive content hidden\] and the wider team have been exceptional. In most cases I get a clear, practical response within 24 working hours, not just links to help articles but real answers that solve the issue. I’m only a single-property owner, so in commercial terms I’m probably the lowest priority customer – yet I’ve always been treated as if my business genuinely matters. Managing a house in Antigua while living in the UK adds extra complexity, especially as most of their customer base is US-focused, but the team consistently helps me navigate those challenges. The platform also does everything I need right now – channel management, automation, payments and guest communications – and gives me room to grow as I get more advanced. > > **Inconvénients**: The main downside has been timelines for new features. When something is “on the way,” it can take longer than expected. For example, an updated PayPal integration that was meant to help one of my use cases ended up arriving about three months later than originally indicated. Similarly, WhatsApp integration has been promised for quite a long time and is still in progress. That said, they’ve been transparent about the challenges, and having worked in software myself I understand that development schedules often slip. It hasn’t stopped me running my business – it’s more about managing expectations than a fundamental problem with the product. > > Overall, my experience has been excellent. I can’t compare feature-for-feature with other PMS platforms because OwnerRez is the only one I’ve used, but I chose it after extensive research and I’m very glad I did. The combination of powerful functionality and genuinely outstanding support has given me confidence to run my rental professionally despite being a small, overseas owner. I would absolutely recommend OwnerRez to anyone looking for a property management system – especially if you value responsive, knowledgeable human support alongside robust software. ----- ### "ça marche mais nécessite beaucoup d'amélioration" — 3.0/5 > **Guillermo** | *14 mars 2023* | Hôtellerie | Taux de recommandation : 6.0/10 > > **Avantages**: Le système fonctionne, c'est important et leurs prix sont compétitifs, ce que j'apprécie mais le système a besoin de beaucoup d'améliorations. > > **Inconvénients**: J'adorerais être entendu par OwnerRez. Nous avons des problèmes car nous ne pouvons pas obtenir de réponse du support client. Ils nous disent que le problème vient de nous, alors que ce n’est pas le cas, et chaque fois que nous avons besoin de quelque chose, nous n’obtenons aucune réponse. J'aimerais PARLER avec eux mais ils ne fournissent même pas de numéro de téléphone aux utilisateurs (vous pouvez l'imaginer), et de nombreuses choses promises ne sont pas terminées. J'aimerais leur dire tout cela directement mais c'est impossible. Peut-être qu'une fois que vous aurez mis ce genre de "critiques", ils pourront vous entendre ----- ### "BEST CUSTOMER SERVICE EVER\!\!\!\!" — 5.0/5 > **Cherie** | *16 mai 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Integration capabilities and Customer Service- unmatched\!\!\!\!\! I have to include - I have made a couple of requests for “add-ons” and each time, they welcomed my input and let me know they would heavily consider my ideas- noting they would run it by the development team- WOWZERS\!\!\! > > **Inconvénients**: ABSOLUTELY NOTHING- I have everything positive to say about OwnerRez. They are the model of excellence\! > > I spent a tremendous amount of time researching booking software before launching Pure Salt Properties, and choosing OwnerRez was one of the smartest business decisions I made. The software itself is incredibly powerful. The level of automation, integration, customization, and detail it offers allows me to create a true guest experience — not just manage bookings. From guest communication and smart lock integrations to custom financial reporting for my CPA, OwnerRez has the flexibility to truly fit the way my business operates instead of forcing me into a typical cookie-cutter system. But what truly sets OwnerRez apart is the customer service. Their support team is honestly unmatched. Anytime I have had an issue, felt overwhelmed, needed help onboarding units, fixing error codes, customizing reports, or learning new features, they have always been there. Fast responses, patient guidance, video calls, direct help with my CPA — they consistently go above and beyond without nickel-and-diming for support. I have never received a bill from them for help\! In today’s world, it is rare to find a software company that backs up their product the way OwnerRez does. I am heavily dependent on this software to run my business, and knowing their team is always there to support me gives me tremendous confidence. Outstanding software. Even better people behind it. ----- ### "Great software to drive direct bookings" — 5.0/5 > **Hillary** | *28 janvier 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: I've been using OwnerRez for several years, and it has been great to have my central calendar, pricing, and listing info all in one place for multiple rentals. It's taken my direct bookings to the next level as I also host my own websites through OwnerRez. The process for guests to book online is easy and secure. While I needed some help with the initial tech set up, once it's up and running it is easy to use, and if I have a question then the US based OR team is quick to help. Access to property damage protection \& travel insurance policies is a key feature, as well as authorization to collect contracts and deposits from Airbnb guests, and access to the most strict cancellation policies on Airbnb. OwnerRez has a great team of dedicated folks ready to help, whether you have one rental, or dozens. It pays for itself as I add a nominal up-charge to the property damage policies which covers the monthly cost of both OR and hosting my direct booking websites. > > **Inconvénients**: Sometimes finding the location to tweak something isn't intuitive, but I have no true complaints about OwnerRez. ----- Page : 1/12\ Suivant: [Page suivante](https://www.capterra.fr/software/100831/ownerrez?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/100831/ownerrez) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées