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MarcomGather
Description de MarcomGather
MarcomCentral web-to-Print est la solution complète de commerce électronique pour les fournisseurs de services d'impression. Développez vos activités grâce à une solution SaaS (fournisseur hébergé) flexible qui s'intègre aux technologies existantes, met en ligne des activités, génère un flux de travail d'impression à la demande entièrement automatisé et intègre de nouveaux services marketing pertinents. Offrez aux clients un moyen simple et efficace d'accéder, de personnaliser et de distribuer leur matériel de marketing d'entreprise sur plusieurs canaux à partir d'une seule vitrine.
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MarcomCentral has become integral tool for our company
Commentaires :
Since we started offering MarcomCentral portals to our clients (both old and new), we have seen measurable results in overall departmental gains within our company. Not only are we able to offer a personalized portal solution for each individual client, we can also offer them the ability to track all data collected throughout the order process, and with the recent upgrade to the MarcomCentral Admin tool we can develop these new portals much quicker than ever before.
While sometimes creating complex versioned or variable templates for use in the portal can be difficult, the Marcom support team is always quick to help out with any issues that come up. Both the Graphics Support team and the General Support team are extremely reliable, and always seem eager to help us find a solution that works.
Thanks to MarcomCentral, we are able to offer an incredible service to our clients which has allowed us to create a new market for our company that few of our competitors can offer.
Avantages :
The portals can look as professional as you want them too. The ability to personalize nearly every part of the portal is nice. Seems to be very stable. AWESOME customer support teams.
Inconvénients :
Currently not enough turn-key add-ons available for SSO and other web services.
Réponse de l'équipe de MarcomCentral
il y a 8 ans
Jon, Thank you so much for your review! We are so pleased to hear that MarcomCentral has had a positive impact on your company. Rest assured your concern about turnkey add-ons has been passed along to the appropriate individuals, and we will do our best to alleviate that concern and continue to assist you in your departmental needs. Thank you again! The MarcomCentral Team
Marcom Central is the engine that makes our company roll.
Commentaires :
We're a somewhat unique customer of MarcomCentral, as we first started working with what is now known as the Web to Print edition when it was in the hands of co-developers Corporate Store and Collabria dating back to 1997.
I have been a print services provider since the mid 1990's and I honestly don't know what my business would look like today were it not for this solution. I think the best way to describe its significance is this (brief) story: Nearly six years ago, I 'fired' my former business partner and started my own company. I immediately asked my largest client, a Billion dollar enterprise, if they would stick with me and become our anchor client for this 'new company' that has existed for less than 48 hours. Their answer was a resounding 'yes', and with that, we got right to work - with MarcomCentral as our partner. My resignation and simultaneous launch of new business was a calculated risk to be sure, but I knew that with MarcomCentral as our partner, we could scale quickly, and appear larger than we were. Of course, the name of the game is being better, not necessarily larger, and with MarcomCentral and our terrific team, we see a bright and better future.
In 2017, we are focused on introducing several new key features of the Web to Print edition to our top clients, and we think this will entrench the solution even more within their businesses.
Avantages :
Ease of use for our clients
Inconvénients :
Some dashboard features are too complicated to use
Réponse de l'équipe de MarcomCentral
il y a 8 ans
Scott, We're so happy you have stuck with us throughout the years! We will do all we can to alleviate the confusion around the dashboard. Your positive review is very much appreciated. Thank you! The MarcomCentral Team
Fusion Pro
Commentaires : Marcom Fusion pro has been working well for what we need it to be other than the price.
Avantages :
Fusion Pro is a great software for what we use it for with our variable data. We also use two RICOH machines to send info to.
Inconvénients :
I personally think the software is over priced for what it does. As a printing company our main software is XMF. We use Fusion Pro to only send variable data files. So we do not send files all the time from it so this is why it is extremely expensive.
An Integral Part of Our Business
Commentaires : MarcomCentral has been an integral part of our business for over a decade, accounting for a large amount of our print orders and accommodating the many various needs of our customers in their marketing efforts. With over 30 storefronts and some 60 customers utilizing the software, the versatility and dependability of MarcomCentral allows us to provide tailored solutions to accommodate both small and large customers, and provide them not only a quick and easy method to distribute their brand materials, but also innovative tools to improve and expand their marketing capabilities.
Avantages :
MarcomCentral is always evolving and introducing new and useful features to enhance its viability
Inconvénients :
In comparison to other competitors of a similar nature, the cost is significantly higher.
Réponse de l'équipe de MarcomCentral
il y a 8 ans
Jerimiah, Thank you for your positive review. We are so glad to hear that our tool has helped bring your business to the next level. Because our platform is so versatile and customizable, our costs rely on how customized your portal is. We try to stay competitive with other tools, and your constructive criticism has been forwarded to the appropriate people. Thank you for your business! The MarcomCentral Team
Flexible Software. Responsive Customer Service.
Commentaires : Having switched from a competing system, we have found Marcom Central to be a definite upgrade. It easily fit into our production workflow and offers us much more flexibility for our clients and integration with our MIS system. Customer support has been excellent and responsive. The online community surrounding Marcom Central is another great asset and resource for us, and it great that the company supports and encourages it. The training staff and on-boarding program is comprehensive and was very helpful in getting us up and running in a short time. I would recommend Marcom Central to anyone looking at web-to-print and media asset sites.
Avantages :
Flexibility. The software is stable and built on current standards, making it compatible with almost all platforms. The software is intuitive and easy for our clients to navigate. We have had to do very little training for our Users.
Inconvénients :
It's greatest strength is also it's greatest fault. Because of its ability to handle robust jobs, it can be a little more technical to set up products. But with the excellent and responsive support staff at Marcom Central those hurdles can be overcome quickly.
Réponse de l'équipe de MarcomCentral
il y a 8 ans
Steven, We are elated to hear your experience with us has been a positive one, especially after trusting us when you left your previous tool! We understand the customization of our tool can be vast, and we appreciate your understanding that it can also be a great strength of ours. Thank you for your review! The MarcomCentral Team
