17 ans à aider les entreprises françaises
à choisir le meilleur logiciel
eMaint CMMS
Description de eMaint CMMS
eMaint fait partie du groupe Fluke. Cette solution logicielle primée de gestion de maintenance assistée par ordinateur (GMAO) est conçue, tant dans son logiciel que dans son modèle de livraison, dans un but de partenariat. Son interface adaptative permet aux utilisateurs de connecter des données pour recueillir des informations exploitables, de connecter des équipes pour effectuer des opérations rationalisées et de connecter des systèmes pour obtenir un retour sur investissement plus important.
Qui utilise eMaint CMMS ?
Les secteurs suivants : fabrication, gestion des installations, flotte, prestataires de services, pétrole et gaz, construction, municipalités, distribution, entreposage, soins de santé, services publics, éducation, agroalimentaire et emballage
eMaint CMMS ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
eMaint CMMS
Alternatives à eMaint CMMS
Avis sur eMaint CMMS
eMaint at HDK
Commentaires : eMaint has proven to be an invaluable tool for maintenance management and for providing reliability to equipment.
Avantages :
Ease of use and functionality to provide management to maintenance.
Inconvénients :
Customization process and data entry can be time and labor intensive.
Alternatives envisagées précédemment :
Experinces both Good & Bad
Commentaires : The implementation was underwhelming. I had to figure out the majority of the form design on my own by watching videos. I didn't have the greatest interactions with our implementation specialist and I was frustrated by the lack of response from our initial customer success manager. I have had good and bad experiences with eMaint support. I have reached out with issues with a number of the forms we use and was told that certain alterations and customizations weren't possible, so I have adapted to do more stuff manually than I had to in our pervious software. The format of the WO print out is bad, especially the checklist section. There was a significant cost difference between our previous software and eMaint and at this point I am not sure if the cost difference is justified.
Avantages :
The interface is nice and it's easy to navigate. I enjoy eMaint university and all the webinars. I like the ability to alter certain forms. I love the interactive map tool.
Inconvénients :
I don't like layout of the WO print out or PO forms. Its very difficult to get help customizing any of these forms. I am unable to print photos with WO unless the are in PDF form. It is very difficult to track component failure. I would like a history of components changed on a machine, but I don't know if this is possible. I wish it was possible to respond to a WO request through eMaint to ask more questions. I also would like a means of editing photos within eMaint.
our experience with EMaint
Commentaires : Search options are great. But for a fast-paced and international service company, they were not able to deliver everything they promised.
Avantages :
It does have major sorting features, which were not available with our previous software. We are a service/repair company needing to consolidate to a single software to handle work order mgmt, asset mgmt, inventory mgmt, purchasing mgmt, etc. Being able to quickly sort and locate an item is a major plus.
Inconvénients :
We were hurried through the implementation process, and other than the initial call and giving you a few days, there was little or scattered help and customizing the software. After purchasing the software and implementation, they essentially tell you to watch some videos and have fun setting it up yourself. We have had the software for over a year and are still not able to fully utilize it for our company. We still having to use our previous software while crippling along trying to get some use out of this software and the mobile app, while still trying to get main features set up and fine-tuning others. Not that we haven't had any assistance at all. But it's back-and-forth emails that sometimes get answered and sometimes do not, and a lot of them not understanding your requests, and sometimes situations never getting handled at all. If you are looking for a company that will work to make sure your software is functioning to your liking, this is sadly not it.
Réponse de l'équipe de Fluke Corporation
il y a 3 ans
Hi Adam, Thanks for reaching out and for your feedback - we're so sorry to hear your eMaint experience has not met expectations! Our goal is to always provide the best customer service in the industry and ensure your team's use of the system is nothing less than successful. Your customer success manager will be reaching out to align the next best steps through the use of our different resources available. Thank you again for your honest feedback and we look forward to helping you move forward in the best manner possible. Your eMaint team
eMaint Rated one of the Top CMMS for a Reason
Commentaires : We moved to eMaint when our last CMMS corrupted data and the vendor wouldn't help get it fixed without thousands of dollars of support time. We transitioned to eMaint within just a couple of weeks from first contact to implementation.
Avantages :
Easy to use and configure. Implementation team is awesome in getting us up and running. Support team is always there, always polite, and always takes care of our questions. Even if I do something to mess something up, they patiently help me correct it. Within just a few weeks new employees become proficient.
Inconvénients :
There are some things we would like to see - like the ability to mass delete records, open work orders on multiple assets at once.
Alternatives envisagées précédemment :
A CMMS that is designed for Maintenance Teams!
Commentaires : We meet all requirement and even started creating training videos in PowerPoint and then embed them in out dashboard for all to view, we can even track who reviews these videos!
Avantages :
eMaint is the most versatile maintenance software I have used! I have been in Maintenance for 40+ years, and eMaint CMMS is great! Work Order management where the Trades and Crafts people document their labor hours, parts used, repair comments, track MTBF, MTTR, and safety tracking! This also includes a inventory parts, document storage, easy to write work request and work orders to be directed to the correct Trade group as needed. I also can tell you that our Auditors rated this process as "Best in Class" !! Meets all requirements plus some!
Inconvénients :
At this time, I can think of one issue that needed resolved!
