eMaint

Qui utilise eMaint ?

Les secteurs suivants : fabrication, gestion des installations, flotte, prestataires de services, pétrole et gaz, construction, municipalités, distribution, entreposage, soins de santé, services publics, éducation, agroalimentaire et emballage

Description de eMaint

eMaint fait partie du groupe Fluke. Cette solution logicielle primée de gestion de maintenance assistée par ordinateur (GMAO) est conçue, tant dans son logiciel que dans son modèle de livraison, dans un but de partenariat. Son interface adaptative permet aux utilisateurs de connecter des données pour recueillir des informations exploitables, de connecter des équipes pour effectuer des opérations rationalisées et de connecter des systèmes pour obtenir un retour sur investissement plus important.

Informations sur eMaint

Fluke Corporation

https://www.emaint.com/

Fondé en 1986

Vidéo de eMaint
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Présentation des tarifs de eMaint

eMaint n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de eMaint est disponible à partir de 33,00 $US/mois.


À partir de

33,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement et prise en charge de eMaint

Ressources d'aide

  • Support en horaire de bureau
  • En ligne

Déploiement

  • Cloud, SaaS, web
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

eMaint - Fonctionnalités

  • GMAO
  • Gestion de l'énergie
  • Gestion de la maintenance
  • Gestion de licence logicielle
  • Gestion des garanties
  • Gestion des installations
  • Gestion des ordres de travail
  • Gestion des pièces
  • Gestion des ressources informatiques
  • Gestion des stocks
  • Gestion des équipements
  • Planification de maintenance préventive

Logiciels EAM (Enterprise Asset Management) : afficher la liste complète

  • Accès mobile
  • Facturation
  • Gestion des clés et des serrures
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des étalonnages
  • Maintenance préventive
  • Suivi de l'historique des services

Logiciels de GMAO : afficher la liste complète

  • Accès mobile
  • Facturation
  • Gestion des clés et des serrures
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des techniciens
  • Gestion des étalonnages
  • Maintenance prédictive
  • Maintenance préventive
  • Planification
  • Suivi de l'historique des services
  • Suivi des ressources

Logiciels de gestion de la maintenance : afficher la liste complète

  • Biens commerciaux
  • Gestion de l'espace
  • Gestion des fournisseurs
  • Gestion des immobilisations
  • Gestion des incidents
  • Gestion des inspections
  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des visiteurs
  • Gestion des équipements
  • Maintenance préventive
  • Planification des installations
  • Planification des salles
  • Pour écoles
  • Propriétés résidentielles

Logiciels de gestion des installations : afficher la liste complète

  • Base de données de clients
  • Création de bons de travail
  • Devis
  • Gestion des contrats
  • Gestion des expéditions
  • Gestion des stocks
  • Gestion des tâches
  • Maintenance préventive
  • Planification
  • Rendez-vous récurrents
  • Routage

Logiciels de gestion des ordres de mission : afficher la liste complète

  • Gestion des ordres de travail
  • Gestion des stocks
  • Gestion des tâches
  • Planification de la maintenance
  • Suivi des garanties
  • Suivi des équipements

Logiciels de maintenance des équipements : afficher la liste complète

  • Accès mobile
  • Bons de commande
  • Gestion des fournisseurs
  • Gestion des inspections
  • Gestion des ordres de travail
  • Maintenance prédictive
  • Maintenance préventive
  • Planification de la maintenance
  • Rappels

Logiciels de maintenance préventive : afficher la liste complète

  • Gestion des ordres de travail
  • Gestion des pneus
  • Gestion des stocks de pièces
  • Informations sur les véhicules
  • Planification de la maintenance
  • Suivi de l'historique des services
  • Suivi des coûts
  • Suivi des garanties
  • Suivi des réparations
  • Suivi du carburant

Logiciels pour entretien de véhicules : afficher la liste complète

eMaint - Alternatives

Plus d'alternatives à eMaint

Avis sur eMaint

Lire tous les avis

Note moyenne

Facilité d'utilisation 4,2
Service client 4,5
Fonctionnalités 4,4
Rapport qualité-prix 4,3

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Écrivez votre avis !
Utilisateur vérifié
Customer service & operations specialist
Logistique et chaîne d'approvisionnement, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 18/12/2018

"eMaint Review"

Avantages: Easily interchange between searches and able to apply filters and create unique reports

Inconvénients: Some times takes too long to generate the report needed

  • Source de l'avis 
  • Publié le 18/12/2018
David R.
Reliability Manager
Production alimentaire, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 19/11/2019

"Experinces both Good & Bad"

Commentaires: The implementation was underwhelming. I had to figure out the majority of the form design on my own by watching videos. I didn't have the greatest interactions with our implementation specialist and I was frustrated by the lack of response from our initial customer success manager. I have had good and bad experiences with eMaint support. I have reached out with issues with a number of the forms we use and was told that certain alterations and customizations weren't possible, so I have adapted to do more stuff manually than I had to in our pervious software. The format of the WO print out is bad, especially the checklist section. There was a significant cost difference between our previous software and eMaint and at this point I am not sure if the cost difference is justified.

Avantages: The interface is nice and it's easy to navigate. I enjoy eMaint university and all the webinars. I like the ability to alter certain forms. I love the interactive map tool.

Inconvénients: I don't like layout of the WO print out or PO forms. Its very difficult to get help customizing any of these forms. I am unable to print photos with WO unless the are in PDF form. It is very difficult to track component failure. I would like a history of components changed on a machine, but I don't know if this is possible. I wish it was possible to respond to a WO request through eMaint to ask more questions. I also would like a means of editing photos within eMaint.

  • Source de l'avis 
  • Publié le 19/11/2019
Chad B.
Operations Manager
Génie civil, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/01/2021

"Must have for Asset Managers"

Commentaires: My overall experience has been great. From implementation to going live eMaint was there every step of the way. I work with technical support on a regular basis to get help designing reports. They are very responsive and easy to work with.

Avantages: I really like that all functions and reports are available to the user from day one. I don't have to pay extra if I want a special report or feature. It is all there and if it isn't they will help you design it. The customer service is awesome. You can track asset location, repairs, repair cost, and anything else you can think of as an asset manager.

Inconvénients: The fact that it can do so much is a bit overwhelming at first. You really need to go into implementation with a good idea of what you want to get out of the software. eMaint will help you step by step but you are the one driving so you better have a good idea which way you are going.

  • Source de l'avis 
  • Publié le 05/01/2021
Kevin C.
Lead engineer
Génie mécanique ou industriel, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    2 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    3 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 03/02/2020

"Very frustrating experience"

Commentaires: During the sales process we specified 2 items that we needed. These were items that other companies had said they could offer and we were shown examples of them working. Emaint said they could do the same with no problems, "we have 2 options to do this", I was told. We signed up to Emaint in September 2019. After weeks of prep work and adding data to their templates we began the implementation process. After 2 weeks implementation, cracks began to show and the items we had specified were now impossible tasks for emaint. Following a few e-mails, we were told that they had resolved the issue and we could continue implementation. One more week, more wasted time and we were again told they could not deliver on what they had promised. We stopped the implementation process and asked for a refund based on the fact that they could not deliver on what they had promised and what we had signed up for. I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating. One of the staff that I had been dealing with followed up briefly for me and stated that Emaint "could not deliver what was promised even after multiple attempts." Following nearly 8 weeks of e-mails without reply and constant chasing and more wasted time, Emaint agreed to refund some of our money. They kept over €1100 +VAT, put us months behind schedule, cost us days worth of labour. I could not possibly recommend anyone waste their time.

Avantages: Huge amount of features that could be helpful. Implementation expert was very helpful and friendly.

Inconvénients: Too many work arounds needed. Too many steps for very simple processes. The whole process fell apart after they could not deliver 2 services we were promised were possible before signing up.

Réponse de l'éditeur

envoyé par Fluke Corporation le 05/02/2020

Hi Kevin,

Thank you for taking the time to provide your honest feedback. As for your overall experience with eMaint, we pride ourselves on delivering exceptional customer service and are looking into this situation further. Although we were quick to confirm that what you were looking for could not be done, we agree that the refund should have dealt with in a more timely manner. While this is a situation that we don't often find ourselves in, we take full responsibility for the delay. We thank you for both your persistence and patience here.

Aine Whelan

  • Source de l'avis 
  • Publié le 03/02/2020
Geoff R.
EST III
Équipements publics, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/09/2020

"EMaint the great"

Commentaires: eMaint has been able to solve the issues of record history. Been able to go back to old work orders that had been created and read the field notes of what work has been done and the issues that were faced at the time. It further gave clarity in being able to reevaluate current preventative maintenance practices to insure more efficient practices are implemented.

Avantages: The most impactful features of eMaint is the ability to create reports to show the data inputted for the different assets. eMaint combines simplicity and complexity into one user friendly style. The additional features made it easy to combine our paper documents into eMaint for excellent record keeping.

Inconvénients: The inability to be granted access as a additional super user to the editing features. It has made it difficult in the way of having to be granted each time to get access to the necessary features of editing of reports and work orders.

  • Source de l'avis 
  • Publié le 28/09/2020