Avis clients sur Emburse Expense Professional (formerly Certify Expense)

Logiciel de gestion

Avantages :

Emburse Certify Expense est un outil de gestion de la comptabilité des entreprisesC'est un oubli vivement recommandé

Inconvénients :

Je n'ai rien trouvé comme inconvénients pour le moment

Avec Emburse Certify Expense la comptabilité de notre entreprise est un jeu d'enfant

Avantages :

Le déploiement de Emburse Certify Expense est très aisé. C'est le meilleur

Inconvénients :

Le prix de Emburse Certify Expense est très élevé

Logiciel de gestion

Avantages :

Ce logiciel assure la gestion des notes de frais des différentes entreprises grâce à cette solution web et automatisés de dépensesIl facilite la création et la soumission des frais de notes

Inconvénients :

Pour ce qui est de ses inconvénients on peut dire que ce serait mieux d'améliorer les fonctionnalités

Logiciel de comptabilité

Avantages :

Emburse certify expense allégère la création et la soumission des note de frais Il assure la gestion des notes de frais des différentes entreprises grâce à une solution web et automatisé de dépenses

Inconvénients :

Ça logiciel ne montre rien de mauvais à mon niveau

Logiciel de gestion des notes par le web

Avantages :

Elle permet de comptabiliser toutes les dépenses de voyage

Inconvénients :

La non filtration des reçus télécharger dans le même rapport

Certify is a great tool to keep track of expenses

Commentaires : Easy way to track expenses and upload receipts with the mobile app. The way it syncs to desktop version is quick and efficient. All receipts and expenses in a variety of different forms can be added (bank statement, physical receipt, online receipt, etc). It is user friendly and easy to understand. Generates expense reports and notifies you of its progress.

Avantages :

I think the software is user friendly in both the App and the Desktop versions. I like how you can add expenses right from your phone when you are on the go. The way it prefills data from receipts is great. I like how it is connected to Uber and also how easy it is to forward an online receipt to certify and it will generate an expense. I rated customer service and value for money as average because I don't have a good benchmark for either of them.

Inconvénients :

I feel the App does some things better than the desktop version and I feel each have different capabilities, which is strange. For example, I can create an expense based on mileage from driving to and from a location, that cannot be replicated within the desktop version.

Certify - I'll Do It To Get Reimbursed by my Employer

Commentaires : Certify does a good job in solving the business problem of having all reimbursement, travel, and other expenses recorded for each user in one place, however, it is not always user-friendly. I would mainly recommend using this platform for booking travel.

Avantages :

My job recently switched over to Certify for travel and basic money management. The main reason I use it to receive reimbursement from my workplace when we go to an outing or have to travel for client meetings. Our company grew very quick from less than 100 people to over 700 people in a matter of 2 years so as we onboard this program, it made travel, reimbursement, tracking of receipts, etc for a medium size com pretty easy. I value programs like Certify that make my life easier by having all inquires in one place, saving me time on booking and making me worry free about tracking reimbursements

Inconvénients :

Sometimes the receipt upload process takes a while to get done right since it has quite a few components to enter when filing out the form for reimbursement. With this being said, the must unenjoyable thing about Certify is filing a reimbursement form since it is a tad annoying/takes a while to use.

Know before you buy - DOES NOT INTEGRATE WITH SMALL BUSINESS CREDIT CARDS

Commentaires : After several phone calls with the Certify sales team, I was assured that the corporate credit card sync would work for our business. I stated several times that the credit card sync was THE critical factor in our evaluation of expense tracking software, and explained the structure of of our credit card login with authorized users. I was never given any indication throughout the sales process that there was even a possibility that the credit card data couldn't be pulled in, and proceeded with our contract an implementation accordingly. I dedicated many hours to the implementation process, including introducing our entire team to the website and mobile app. It was not until over a month into the process that our implementation specialist indicated that the credit card aggregator was unable to separate the charges according to authorized user....and that this was a KNOWN ISSUE for credit cards of our type. I spent an additional 4 weeks attempting to help them trouble-shoot the known issue. But the bottom line is that their service does not support small business credit card feeds, has never been able to do so, and they have no plan in place to attempt to do so. Bottom line: Certify will tell you whatever you want to hear until they take your money. But they do not standby those promises, and you should not trust that their sales people have any idea what the software can actually do or not do. Beware.

Avantages :

This seemed like an effective and easy to use expense tracking software.

Inconvénients :

The sales contact repeatedly assured us that Certify would bring in credit card transactions from our company credit card (Capital One Spark for Small Business). We were explicit that this was the primary driver in our decision, and that importing company credit card transactions was our primary goal. As soon as we paid the implementation fee and were assigned to an implementation specialist, they immediately explained that Certify does not work with Capital One cards, and also does not work with any of these: Chase Ink, American Express @ Work, Simmons Bank, PNC Bank, Bank of America Visa Executive Commercial Card, US Bank. If you use those cards, DO NOT TRY TO USE CERTIFY. They wasted 2 months of my time, and REFUSED TO REFUND the implementation cost, despite the fact that they sold me software they KNEW would not work.

We love Certify! Super easy to use and very user friendly!

Commentaires : Easy to use. Every one I have spoken to on the phone was also extremely helpful and very responsive. All the handouts and tutorials were very easy to understand and left no questions regarding Certify. The webinars were also helpful. Adding users is super easy as well.

Avantages :

Teaching employees how to use both the app and the computer version was super easy. This is almost a fool proof app. We only really use this for travel and expense reports.

Inconvénients :

It was hard to set up with the system that we use to process expense reports (Sage software). I had to call Sage on the phone and have them customize a report so we could use the product.

Control your expenses easily

Commentaires : I find it quite helpful to manage expenses especially if you need to control your team expenses. You and set it to send reports to you and approve them or not. It's really user-friendly. App's design is not the best but it fills your needs.

Avantages :

It's really easy to submit your expenses with your phone through certify's app without needing the internet. You can just add your full day expenses and at the end of the day with just one button send it all to the software in your computer and from there you can create reports and send them directly to your manager. The person at your company controlling the software has the ability to choose which categories appear in your app, so it can fit every business and every person.

Inconvénients :

The invoice recognition doesn't quite work. So just stick to the fill up the blanks yourself.

In all the times I used it, I only had one bad experience and that was rectified quickly.

Commentaires : Much easier than the old ways of dealing with receipts.

Avantages :

Easy to edit. Easy to understand. I mostly used it for mileage, so the mapping was easy to understand. I also used it for purchases, which was a little more difficult.

Inconvénients :

I enjoyed the software, but I was a little confused with the uploading. It was a little tedious, but other than that, it was pretty easy. If I had a long receipt it made it a little difficult. Looking for an easier way to upload.

Great way to capture my expenses while traveling

Commentaires : helps organize my expenses and makes me remember to submit my report on time

Avantages :

easy to use, always available on my phone using the app. The fact it prepares my report every monday is great.

Inconvénients :

wish you could add splits before you compile reports. Wish auto fill worked better. Every once in a while this do not show up after syncing

The app really makes Certify a winner

Avantages :

I like the Certify app to upload receipts. One photo of a receipt, and then toss it. Later, assign those receipts to an expense report, submit, and done. Tracking for end of year is easy.

Inconvénients :

It is sometimes difficult to maneuver around in Certify, especially between expense reports.

Good expense software

Avantages :

The best thing about Certify for how I use it is the synchronization with credit cards. This make it very convenient to make sure I have everything expensed properly and everything matches up.

Inconvénients :

The interface can be a little confusing sometimes. I have used SAP Concur for some time now so when I switched it was frustrating to enter in some basic transactions. But I got used to it. The other thing i noticed is that the iPhone app is not a direct link to the software but instead needs to be synchronized before the data will go back and forth.

I use Certify every month both personally and for my employees

Commentaires : It even keeps you updated on the process of your and your employees expenses.

Avantages :

Certify is easy to use. It is easy to add receipts. It keeps good records. It has an easy approval process as well.

helps with some aspects of expense management

Avantages :

Helps less organized employees audit and track expenses - integrates with our cc statements and sleek looking site

Inconvénients :

takes long to integrate. Menus and dropdowns are repetitive, time-consuming and many aren't customizable. Uploading receipts could be time consuming.

Certify Review

Commentaires : The overall experience with Certify has been great, I am able to submit receipts easily and also I am able to help and assist managers when they need me to submit expenses for them when they aren't able to.

Avantages :

Our company is a fairly new company and when we 1st started out the company was using another software that was so complicated at times! Then they introduced us to the certify software and it was much easier to upload and track our expenses. You get to see the step by step process of approvals and you the software makes it so easy to edit and make corrections! Very simply software.

Inconvénients :

There was an issue one time when I submitted an expense for reimbursement and the expense was never paid because that was a glitch somewhere in the system where accounting did not process the expense that was submitted.

A different type of expense system

Commentaires : As the administrator I think it's a fantastic program for cost savings in comparison to some other popular expense systems. Users struggle with adapting to this software compared to Concur. The interface is completely different for how reports are created and receipts are uploaded. I like that they are constantly making improvements based on user and administrator feedback (I was informed that the more requests they get for something, the higher that project gets bumped up on their development list).

Avantages :

I like that there are several option to make it custom to our company (ability to make it work how we need it to). There is a vast learning library available and reporting is visually appealing and easy to find what I need to run as the administrator. The Certify tech support team is responsive and always rolling out new improvements based on feedback, we have already seen several positive changes in the last 4 months since switching to this for expenses and travel.

Inconvénients :

User feedback has been that it's not user-friendly, there are several aspects of the software that aren't intuitive and users struggle with learning this system after switching from Concur's interface. As the administrator it's difficult to create specific rules to kick-out certain expense categories for audit. We had to create a work-around by making a secondary account for myself to manually review those exceptions which is pretty odd and causes for a lot of double-work, as those approved by the secondary account come back to me as administrator to approve a second time.

Good for receipt uploads - clunky during report creation

Commentaires : Our company uses Certify to track and reimburse all work-related expenses. Whether that's a hotel bill for a conference in another state, to the meals and snacks you purchased during your annual off-site retreat, Certify is the way to break everything out by line item and have Finance approve.

Avantages :

Certify allows the user to upload receipts and put the date of the purchase, which helps Finance get an accurate picture of your work-related spending. You are emailed a notification once your report is submitted, and also when it's been approved. A great feature is the ability to just email the pictures of your receipts on your phone to one email address, which automatically uploads them for you into your account. From there you can fill out the info related to the spend.

Inconvénients :

Honestly - Certify is not very intuitive at all. The first time I tried to create an expense report I ended up creating 3 separate reports before noticing that something was off. The platform seems a little buggy, and you can't fix one thing without bulk fixing multiple things. It won't let you move forward unless everything is perfect, and most of the time, it is not clearly communicated what you're missing. You need to upload receipts one by one, but they don't filter into the same report. It's very manual and I dread creating expense reports at the end of any trip because it just takes me forever.

Excellent Expense Reimbursement System

Avantages :

Great software that fits global needs. Company continues to improve the system.

Inconvénients :

There are still some reports that cannot be customized in the system. Have to pull it out and then filter and sort etc.

Certify Review

Commentaires : With Certify, I am able to ensure that I am getting reimbursed for money that I spend at work both directly and indirectly including gas, mileage, school supplies, food for meetings, and more! Thank you certify for ensuring that I am getting paid for the things I pay for!

Avantages :

I enjoy how easy the software is to use! I can use Certify with any expenses that I have including receipts from meetings, receipts from purchasing classroom supplies for students, gas receipts, and more. I can even upload receipts from my phone and transfer them to certify in a very simple process which makes my expense reporting stress free! As I mostly use the software for mileage, I enjoy that I can easily input my regular travel and have it deducted automatically while also having the option to "map it" and "round trip" my route in order to have an accurate account of my travel expenses. This software makes my overall expense reporting experience simple and easy!

Inconvénients :

At first I did not like how there were so many separate accounts for my work (timecard, notes, expense reporting etc.) However, with Certify, everything you need for expense reporting is in one place. Initially the action tabs can be a bit confusing and can maybe be modified. However, once you understand what they are for and how to use them they are very helpful. Other than that there is not much I would change about certify as it makes my experience so easy and stress free!

It's Okay

Commentaires : This is a good stand alone product it just doesn't really work well with my accounting program. Right now we are just using it to capture mileage reimbursement but I'm not sure that we will continue using the program because again I'm not sure it is worth it to keep it just for mileage.

Avantages :

What I like about this product is that it can record mileage, the customization it has available. There are plenty of resources available on their website to help educate customers on the product. The Certify Team is really helpful and always have a positive interaction.

Inconvénients :

I don't like how this product syncs with Quickbooks. There is alot of manual input which is what I was trying to avoid and why our team ultimatley ended up signing up for certify. Certain data doesn't transfer over like billable expenses to customer/job. Additionally, it doesn't recognize duplicate entries that were synced over so alot of work was duplicated. I don't like how you can't split expenses until you create a expense report. Also the auto expense feature doesn't work very well very often my expenses were recorded incorrectly and synced to my books incorrectly so it actually created more work for me to go back and try to correct the issue. Lastly, when my team submits a expense report it always flags every transaction so that all the fields are entered. I wish there was a way to turn off some of the insignificant sections like location.

Content user and hoping for improvements

Commentaires : We solved our problem from using a manual process to an automated expense report process. It was also important to have a site that warehouses our receipts.

Avantages :

First, it integrates with our American Business Gold Card. Second, it's intuitive and easy to use.

Inconvénients :

Very happy with the expense software. I don't like it when the credit card link breaks. However, I know they are working to have a direct link in the near future because right now they are using a third party provider.

The easiest expense system I have used

Commentaires : Overall one of the easiest platforms we've tried...and we've tried a lot!

Avantages :

Expenses are always tricky, and making sure people get them in on time and in the proper format for filing... but I've found that Certify, from the app to the optionality, has made it easiest for our teams to expense quickly and correctly.

Inconvénients :

It does require ample employee training due to the complexity of billing but the platform makes the process as intuitive as possible for tracking time, processing expenses and generating client invoices.

Certify works and might save time for Accounting, but not necessarily for the employee or supervisor

Commentaires : The visual appearance and arrangement of the web page are sufficient and clean. ONLINE versus SPREADSHEET. Sometimes, travel to locations, such as foreign worksites, where there is slow or intermittent access to the internet sometimes results in difficulty syncing expenses and receipts. On those trips, most employees keep a separate Excel spreadsheet or handwritten diary of day-to-day expenses until they get home. When they get home, they spend hours or days converting their spreadsheet to Certify. Some employees reported losing receipts while connected to Wi-Fi in remote areas even after the mobile app reported a satisfactory sync and the receipt is gone from the mobile device. STATUS BOX RECALL. If no changes have been made to an expense, it would be helpful if the Status Box would recall the previous status after an Expense Report has been returned for re-approval. The Status box is not remembered between approvals. The result is all previously approved expenses have to be re-examined and re-approved, even if no changes have been made to the expense. Large expense reports that get revised can require a lot of time to re-review. IMAGE FULL-VIEW SYNCING. A full-view image of the receipt in a separate window is available but loses sync with the original window after a receipt image is selected for View Full in one window and subsequently any other views are selected on the expense report window. For example, with receipt A in full view in one window, if the expense report view is changed from Normal, Compact, Detailed, or Full, the full receipt image no longer updates to show subsequent receipt B, C, and so on, automatically. Some employees report that occasionally receipts or expenses linger for days even after being deleted and synced.