--- description: athenaOne : qu'en pensent les utilisateurs ? Lisez les avis clients sur athenaOne, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: athenaOne - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de dossier patient informatisé (DPI)](/directory/20028/electronic-medical-records/software) > [athenaOne](/software/98735/athenaone) # athenaOne Canonical: https://www.capterra.fr/software/98735/athenaone Page : 1/38\ Suivant: [Page suivante](https://www.capterra.fr/software/98735/athenaone?page=2) > Solution de facturation médicale et de gestion de cabinet qui permet de gérer les réclamations, les rendez-vous, les enregistrements de patients, le reporting, etc. > > Conclusion : 909 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise athenaOne ? Médecins, médecins-chefs de service, responsables cliniques, responsables de cabinet, administrateurs de bureau, directeurs des soins, médecins en chef, administrateurs d'hôpital, infirmiers praticiens, assistants-médecins ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 909 Avis | | Simplicité d’utilisation | 3.8/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: athenahealth - **Pays**: Watertown, É.-U. - **Entreprise fondée en**: 1997 ## Contexte commercial - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Aide au codage - Aide à la décision - Avis de versement - Base de données de référence sur les drogues - Cabinet de plusieurs praticiens - Clôture de réclamations - Conforme HIPAA - Conférences vidéo - Dossier médical informatisé et partagé - Dossiers d'antécédents médicaux - Emplacements multiples - Facturation - Facturation médicale - Gestion de cabinet - Gestion de formulaire - Gestion des cas - Gestion des documents - Gestion des dossiers - Gestion des dossiers patients - Gestion des médecins - Gestion des patients - Gestion des patients hospitalisés - Gestion des rendez-vous - Gestion des réclamations - Gestion des soins ambulatoires - Gestion des stocks - Gestion des vaccins - Graphiques - Historique des factures - Medication Management - Messagerie sécurisée - Notes cliniques - Participation des patients - Planification - Planification de traitement - Planification des médecins - Planification des patients - Planification des rendez-vous - Portail des patients - Portail libre-service - Pour la kinésithérapie - Prescription électronique - Rappels - Remote Treatment Planning - Saisie de codes et de frais - Suivi de la conformité - Vérification de l'admissibilité à l'assurance - À des fins médicales - Évaluations initiales ... et 1 fonctionnalités supplémentaires ## Intégrations (33 au total) - Abridge - Assist - Assist - Assist - Beam Health - Bridge - Bridge - Care Management - DeepScribe - Fullscript - PatientIQ - Phreesia - Recommend - Recommend - Rectangle Health ... et 18 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.fr/directory/20028/electronic-medical-records/software) ## Catégories connexes - [Logiciels de dossier patient informatisé (DPI)](https://www.capterra.fr/directory/20028/electronic-medical-records/software) - [Logiciels de gestion de dossiers médicaux informatisés - cardiologie](https://www.capterra.fr/directory/32561/cardiology-emr/software) - [Logiciels de gestion de dossiers médicaux informatisés - podologie](https://www.capterra.fr/directory/32617/podiatry-emr/software) - [Logiciels de facturation pour le secteur médical](https://www.capterra.fr/directory/30026/medical-billing/software) - [Logiciels de télémédecine](https://www.capterra.fr/directory/30949/telemedicine/software) ## Logiciels similaires 1. [Jane](https://www.capterra.fr/software/178984/jane-app) — 4.8/5 (499 reviews) 2. [SimplePractice](https://www.capterra.fr/software/130710/simplepractice) — 4.6/5 (2825 reviews) 3. [Practice Better](https://www.capterra.fr/software/159263/better) — 4.8/5 (96 reviews) 4. [Mend](https://www.capterra.fr/software/165634/mend-app) — 4.6/5 (920 reviews) 5. [EHRYourWay](https://www.capterra.fr/software/118789/ehr-your-way) — 4.9/5 (527 reviews) ## Avis ### "AthenaOne Is the Perfect Medical Software" — 5.0/5 > **Veronica** | *31 juillet 2025* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: I like how efficient it is to use the software. I am able to check into my medical appointment, schedule appointments, and get customer support for any issues, medical or otherwise. > > **Inconvénients**: I have no problems with athenaOne. The app answers all my questions, concerns, and needs. I would gladly continue using it. ----- ### "Good but expensive EMR/Practice management software" — 4.0/5 > **Landon** | *1 décembre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 6.0/10 > > **Avantages**: AthenaOne offers strong clinical workflows and helpful automation for routine tasks. The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently. > > **Inconvénients**: Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected. Reporting tools are powerful but not always intuitive, so it can take time to learn how to generate the data you need. Also, it's expensive\! > > Overall, AthenaOne has been a solid EMR for daily clinical use. It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional workflow inefficiencies require some adjustment. ----- ### "Warning: Athenahealth may put you out of business" — 1.0/5 > **dana** | *9 juin 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers. > > **Inconvénients**: I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing. Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was. > > Horrendous, almost put me out of business after 26 years. I am very serious. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. ----- ### "A user-friendly Patient Portal with minor drawbacks" — 5.0/5 > **Absana** | *20 décembre 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing \& Payments, Messages, My Health and Test Results" make it very accessible even for people that have difficultly using/understanding technology, like my mom. Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages. Overall, I have not encounter any bugs or issues and it makes things like paying bills very easy. It's also convenient that test results and medical records(including shot record) is accessible in one system > > **Inconvénients**: One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains sensitive medical information this feels necessary. However, there is an option in settings that allows you to enable, still it does feel a little tedious. Furthermore, the initial setup process at first was confusing, however, it was still manageable. > > My family primary doctor that works at Family Healthcare Associates uses the "Catalyst Physician Group Athena Patient Portal". During my time with them, Family Healthcare associates has used a lot of other Patient Portals, and as a patient, I can say that I do prefer this Athena Patient Portal. ----- ### "Excellent Medical Records Platform" — 5.0/5 > **Sabiha** | *24 août 2025* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: AthenaOne is a highly convenient medical records platform that facilitates tracking patient information, scheduling appointments, diagnostic and procedural coding, as well as insurance billing and claims. It has an easy to use interface with customer support and advanced security. > > **Inconvénients**: The system may need to be upgraded or rebooted periodically for the most recent software updates and protection from bugs and issues. ----- Page : 1/38\ Suivant: [Page suivante](https://www.capterra.fr/software/98735/athenaone?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/98735/athenaone) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées