Avis clients sur wbe.travel

Using WBE for 7 years and counting

Commentaires : I met the WBE.travel team in 2009 at the WTM fair and they had a miniscule stand and very little staff and you could see that they were just starting up the brand. But after that, I had a look back home at their demo system and I was blown away. The speed and the level of features they had back then has become an industry standard and was copied by at least half of the travel industry. Since then they have grown the software every year and I am proud to say that I got in at the beginning, since I was able to see their entire software grow and mature. For the Middle Eastern market, there are 2 or 3 companies worth your while and WBE has been and will always be on top of that list.

Avantages :

Speed of the entire system it is above a lot of other systems in the market. - Dubai based support team for us this was great since we wanted to call in the Middle East - Extremely gifted people I got to meet their entire team, both in Romania and in Dubai and I can honestly state that efficiency is the key word I felt when dealing with them. Each of their staff had a real way of helping me, no matter their job position or title and I never felt the feeling of being tossed around from one to the other. - Nonstop support Whenever I need them, day or night, I can call up on them and this is really a great comfort, especially in this industry

It was love at first demonstration!

Commentaires : We have been working with wbe.travel for 3 years+ now. What impressed me from the first introduction with [SENSITIVE CONTENT HIDDEN], was the feeling I had while talking with him. It was like I was speaking with a colleague, not an outsider. He cared more about my business and my vision more than I thought I cared. It really impressed me a lot. It was love at first demonstration! The same feeling and caring didn’t stop after purchasing the software. The whole team of wbe.travel cares about our business continuously by giving us excellent customer support, innovation and by constantly adding new features. This is what impresses me about wbe.travel - their business culture.

Avantages :

- Customer support – the top of my list - Innovation – they never stop developing, and they will never do - Easy of use – one of the easiest software to use I have ever seen - Features – satisfy all our needs

Inconvénients :

The price. It is a little bit expensive.

Good, Efficient, Slow Amendments, overall good

Commentaires : everything about them is great if they could just increase the speed of their services updates and amendments it would be much better

wbe.travel is delivering the products as promised. The system itself is fast with smart design

Commentaires : WBE is the right choice for a market leader like VAS DREAM.
They are delivering the product as promised, with just a few minor inconveniences related to the big picture that they do develop in time. The team is motivated and puts effort into its clients to succeed. They are transparent regarding their technology and do not leave you wondering how things are put together, as is sometimes the case in the technology business when the client is the hostage. Learn and earn with WBE.

Avantages :

Their [SENSITIVE CONTENT HIDDEN] is quite passionate, talented and caring of his customers. The support team once they get the message they will do it for you. The personal touch is impressive, they don't rip off their brand name or try to build a one-sided winning business relation. WBE’s system itself is already fast, has a quite good portfolio of suppliers and a smart design.

Inconvénients :

There are some additional functions and features that we want and WBE will develop but it may take some time.

wbe.travel's products - good value for our investment

Commentaires : I have been dealing with wbe.travel for a couple years now. I have found their products to fulfill our needs and to be of good value for our investment. Furthermore, I do appreciate the fact that they do not just try to push all their new features and modules for us to acquire but always try to understand our needs and see first whether these new features will be useful to our business and if they are cost effective. The software is quite user friendly and easy to implement. My experience with wbe.travel has been quite positive and I would definitely recommend them to anyone searching for a reliable travel software company.

Avantages :

I have found their products to fulfill our needs and to be of good value for our investment.

Inconvénients :

I have no comments. My experience with wbe.travel has been quite positive.

Fast, dynamic approach, a company who understands our needs

Commentaires : I have been doing business with [SENSITIVE CONTENT HIDDEN] the last 10+ years and always recommended wbe.travel’s services to my clients that were either looking to start an online travel agency or were not satisfied with the platform they were using at the time. It only made sense for us as Cosmobeds to go the same way and use wbe.travel as our IT platform in order to expand our business globally. We share the same values which is hard work and efficiency in what we do!

Avantages :

Easy to use, user friendly back office and interface both for our clients and our employees. wbe.travel is company who understands our needs and works hard to accomodate them. We are working closely with wbe.travel for a few custom developments to reach and connect instanlty top VIP wholesalers globally.

Inconvénients :

The software is fast, dynamic but we need a few more extra custom developments.

wbe.travel - the partner to consolidate our presence in the Distribution market

Commentaires : We started working with wbe.travel in May 2016 for one of our main challenges, relating the integration between the Channels Manager and the GDS Accommodation Solution. The integration was complex but wbe.travel succeeded in helping Xenia creating a specific solution for this particular, complex task.

We still have some important implementations to do next, that will help us and our hotel partners in our future business and we are confident that wbe.travel’s solution will deeply consolidate our presence in the Distribution market.

Avantages :

The integration was complex but wbe.travel succeeded in helping Xenia creating a specific solution for a particular, complex task.

Inconvénients :

wbe.travel is an important, valuable partner for us. I don't have any other comments.

They are professional and they silver what they promise

Avantages :

We work with lots of IT company they promise big when they want to get the money or project but later even you don't find them and system is not friendly to use and lots of issue in back office

Inconvénients :

They keep update the software with new version without charging anything to clients.The software we never face any problem,the software is excellent and freindly to use

Went online in 3 weeks very happy with the experience

Commentaires : I was searching for over 2 years for a software that would allow me to get my job done and to simply search in one place for all of my contracts with various Wholesalers and to neatly store all of my bookings and from where to do my reporting. I looked high and low and I saw that a lot of solutions in the market cost enormous amounts of money and their usability was very low and you had a huge learning curve before being able to use their systems.
I am very happy with WBE.travel since I saw that a company can actually provide a fast, robust and feature rich solution, without the hassle that comes with adopting a brand new system.
I think I made the right choice in working with WBE.travel

I wish every company I dealt with was as professional as wbe.travel

Commentaires : We started working with wbe.travel in April 2019 and I can say that we are thankful and we really enjoy working with the platform. I wish every company I dealt with was as professional as wbe.travel. The team is very helpful, forthcoming and they always come to us with unique suggestions and ideas.

Avantages :

Everything is quickly accessible, the software is intuitive and meets user needs.

Inconvénients :

There are some small things to be improved, but mostly because we have specific requests for our online website, that is why it takes time. But even in these cases we get the results as soon as we can get.

Reliable and focused

Commentaires : JacTravel have been customers of WBE for over 7 years and counting. During that time we have developed a broad range of applications together that have helped JacTravel grow its business, the relationship is an important one with crucial applications developed and supported by WBE.

Avantages :

WBE are able to learn and evolve with the client. We have a strong team working for us at WBE with strong processes in place. As our needs have changed WBE have been flexible about providing us with the support we need through the tactical enlistment of specialist skill sets. Strong processes at WBE are evident through the minimal disruption caused when team members have moved on. We have never suffered as a consequence of turnover.

User friendly system and the latest technology.

Commentaires : User friendly system and the latest technology

Avantages :

Google map, Quote. An accessible and easy to use software for the daily operations. Effective features and updates.

Inconvénients :

No free solution to become a GIATA supplier. An overall good software that I've been using for more than 1 year.

The team is very helpful and professional

Avantages :

the software is easy to use and most suppliers are already LIVE so hence its very fast and easy to integrate the system with many live suppliers , which is easy in terms of suppliers as well so they are at ease to integrate.

Inconvénients :

The only problem i see is that the outlook could be better with better pictures and interface , it can be better by enabling more prominent pics and graphics to make the system look more user friendly and attractive.

Simple and robust solution for hotel contracting

Avantages :

We are using WBE extranet solution for hotel contracting. Selected them after sophisticated RFP process and never regretted we selected them. Guys have very good understanding of the market and its needs and what's more valuable they understand local particularities. So their product comes with most stuff you will need out of the box and always ready to improve software for your needs. Another important thing it sustains load, so no technical problems when you generating volume. Definite price for money!

Inviting to customers, great support team that's always available.

Commentaires : Pros: - System has plenty of features that can be used as selling tools to grow client base.
- Friendly to use therefore clients are not hesitant to try out.
- Back end well equipped with tools to help up sell and cross selling.
- Support team always available, which is essential.
- Constant development of the system to remain up to date with the industry.
- XML integration rarely create problem which shows that technical team are meticulous in their development. Regading Cons, so far everything has been smooth, Extranet module is under development to become up to industry standard as well.

Great Company , Amazing People, Making money software !

Commentaires : I really love these guys! I am working with WBE since 2012. Amazing staff with great knowledge of the travel IT industry, thinking much forward and have a making money product which is the most important for me. Usually everyone who is looking for a system like this is lost on details and features. They have a unique way to approach and give you exactly what it fits for you. I must specially mention that Mr Ciubotaru and Mr Dumitru are very talented and just next to any of our needs.
We are very happy with them!

Great service quality from WBE

Commentaires : Would like to express our pleasure in regards to the service quality that we have consistently received from WBE. We have always appreciated the quick response that we get and the way you conduct business. We often find ourselves recommending your firm to others based upon the satisfaction that you provide us.