Avis clients sur Expensify

Une solution pratique pour la gestion des dépenses professionnelles

Avantages :

Le logiciel DExpensify est une solution pratique pour la gestion des dépenses professionnelles. Il permet de saisir facilement les reçus et les factures à partir d'un smartphone ou d'un ordinateur, et il peut également être intégré à des cartes de crédit et à des comptes bancaires pour simplifier encore plus le processus. Avec ses fonctionnalités avancées de catégorisation et de suivi des dépenses, il permet de gagner un temps précieux dans la gestion des finances de l'entreprise.

Inconvénients :

L'un des inconvénients du logiciel DExpensify est que certains utilisateurs ont signalé des problèmes de synchronisation avec leur compte bancaire ou leur carte de crédit. Bien que cela puisse être un inconvénient mineur pour certains utilisateurs, il est important de noter que le logiciel est généralement fiable et facile à utiliser.

User Friendly Interface

Commentaires : Great system to help track employee spending. The credit cards act as debit cards which is good if you’re a company that is trying to not live on credit.

Avantages :

Minimal learning curve if your team us any experience with expensing items in a software format. You can fix mistakes really easily and there aren’t a ton of buttons to wade through.

Inconvénients :

Sometimes new employees need to get reloaded to allow them to bill items to customers. That might be the accounting firm that we work with a fault though.

Powerful and versatile expense management software.

Commentaires : Expencify is a very easy to use platform with a lot of features.It helps me keep track of expenses in my department and prevents overspending.It allows me to keep a live and controlled budget and saves me time in analyzing expenses and receipts.It allows me to keep track of our employees' expenses with a corporate card and avoid unnecessary expenses.

Avantages :

What I like most about Expencify is the receipt scanning feature, it allows me to extract the relevant information from each receipt just by scanning it with my phone.It also saves me a lot of time by categorizing my expenses for more complete tracking.It integrates with other accounting and expense platforms, which helps to maintain more complete control over what each employee or department spends.

Inconvénients :

It is a powerful and versatile expense management software that has no weak points, it works very well.

Deceptive pricing model & terrible customer service

Commentaires : It was fine until I tried downgrading my account and then it became a nightmare.

Avantages :

System was somewhat easy to use. The receipt scanning feature was also pretty cool.

Inconvénients :

I have been a paying customer of Expensify since 2019, but I stopped using it in December 2021 to move to a solution that worked better for my company. I kept one seat open for over 18 months because I thought I needed to do that to maintain the data. Once I found out it was possible to go to a free account without losing my data, I went to go and process the downgrade. I was shocked to find that they charge an additional monthly fee no matter what time of the month you downgrade the account! In my case, I downgraded the day after I was billed. No proration, and later found out that there was no refund - despite their "Concierge" giving me instructions on how to process a refund - only to find out I wasn't actually eligible... but they still wouldn't make it right. Their "Concierge" has no accountability - you can't get in touch with leadership. They just don't care anymore.

Expensify my chaos

Commentaires : Overall it is a great fit for small businesses that use it to scan and save expenses while giving a good reporting tool so you can review your spend. I would recommend it for owner managers or small teams that also have a gestor or just to streamline your administrative accounting or bookkeeping experience. Oh and it integrates with other programs too.

Avantages :

Ease of use and ability to finally organise my receipts in time for the gestor. I didn’t have to presort them as they are saved and retrievable digitally by category or date or supplier. I liked that I could just email a bunch of receipts off at the same time to Expensify and they would upload all the receipts later ready for me to check and categorise and of course it remembers categories so you can save on time doing that too.

Inconvénients :

If anything the time to upload a receipt manually could be improved. I wasn’t sure if I had done it correctly or not the first few times I tried and it sort of felt a bit clunky. This was from my iPhone XR though so not sure if it’s a better experience on android.

Good enough large expenses software

Avantages :

Expensify makes it pretty easy to manage expenses, especially in larger companies. It integrates well with other software and is self-explanatory for people to use.

Inconvénients :

It doesn't have the nicest interface and some of the features could be streamlined. It's not as delightful to use as other competitors, like Pleo.

Powerful and easy to use

Avantages :

Email receipts to upload to Expensify is super convenient.

Inconvénients :

Amex account activity import can be finicky.

Expensify

Commentaires : It helps me manage my clients spend from receipt scanning and expense management to paying bills and booking travelling

Avantages :

I love the fact that it tracks employees business expenses easily. It has a great UI for users like me and it's easy to manage. Am able to submit and approve expense reports especially when my clients are traveling. It offers a self-service setup with dedicated support making my job easier

Inconvénients :

Its customer service only favours large companies bt small businesses or self-employed like me we can only receive support through chat or mail. So it is challenging when something complex needs to change

Easy to Use Expense Management Software

Commentaires : Our overall experience with Expensify has been very good. Admins, employees, approvers/managers and payroll find it very user friendly and a simplified way of submitting, approving and managing employee expense reimbursements. I would recommend this software for any company looking to streamline their process.

Avantages :

Expensify is a very user friendly expense management software. It was very easy to set up and add our categories and GLs for each department as well as the manager approval routing for each employee. Our employees find it very easy to submit their eligible work expenses and receipts and it's super easy for our managers to review and approve within seconds. I would highly recommend Expensify for expense reimbursement management software.

Inconvénients :

It was a bit confusing at first to figure out how to change the numerical report name to the expense topic/subject, but it is editable as needed.

Ease of Access and Reporting

Commentaires : The tool offers an overall enhanced experience through its highly interactive dashboard, ensuring users' comfort and ease of use.

Avantages :

This tool features an exceptionally interactive dashboard designed to provide users with a seamlessly comfortable experience while utilizing its capabilities.

Inconvénients :

There are no specific Identified cons we have observed.

Ideal expense management platform

Commentaires : Highly recommend using Expensify 10/10

Avantages :

Expensify makes it very effective to manage expenses, upload receipts! Mobile access makes the platform very useful and essential

Inconvénients :

Everything with Expensify works really well.

Long time user

Commentaires : Overall, I would steer clear of this platform now there are better, cheaper alternatives. They do not hold up their end of the agreement and also have an archaic pricing model.

Avantages :

Up until they violated the terms and conditions, the platform was useful and filled our need to reduce/eliminate excel sheets for expense tracking

Inconvénients :

There are four things about this software that any potential purchaser should know: 1. Privacy doesn't matter to them. They violate their own privacy policy by sending out non-product related information to their customer base. This violates the agreement that they make you sign. 2. It is expensive. Unless you use the credit card, they charge you a lot. They also sent credit card applications to my entire company without my knowledge. 3. No useful customer service. Their customer service is almost non-existent. You cannot call them. You cannot email them. You are forced to use their concierge function that is essentially useless. 4. It takes 3 -5 days to receive reimbursements after approval.

Expensify overcharges for their "Corporate" platform and becomes useless once your bank feed breaks.

Commentaires : Was ok and saved time, before it broke.

Avantages :

Ease of launch, mobile app works decently well. Onboarding support was decent, but sadly short-lived. They still offer monthly pricing. If you're tempted to try their Corporate or higher plan, DO NOT sign on to their annual pricing plan, see below for why.

Inconvénients :

Google "expensify known issues". Review the list of the corporate cards that they don't support. Be aware that they are not disclosing the many other corporate cards that their platform doesn't support. If you're lucky enough to use one of the corporate cards that they are currently supporting, be aware that their connection to your bank feed can break at any time. Generally, this will happen after your promotional period has ended and after your onboarding support contact has moved on. Once the bank feed breaks you're left with only chat support, which will take an average of 12 hours or more to respond to you. When chat support responds, it's clear that they are pasting from support scripts that have no relevance to your situation. Most responses will assume you're on a Team plan, and initially offer troubleshooting steps aimed at those clients. You'll have to explain that you're a Corporate client. Once you explain this, you'll wait another 12 hours for a response from someone who hasn't read the prior communication chain and you'll have to explain yourself again. this sort of back-and-forth goes on for some time. Eventually you'll get them to admit that the only work-around for a broken corporate card bank feed is a manual CSV import through each individual's account. Don't expect any meaningful response or acknowledgement if you bother to question the fees you're paying for broken corporate access. They will not listen and will not offer any discount or refund.

Great Expense Report Software for Small Enterprise

Commentaires : I used this software extensively in a previous position, both as administrator and user. For a small organization, this is an excellent expense reporting software product which will easily allow you to go 100% paperless. All receipts are uploaded digitally and you can take photos of receipts on your phone and upload them onto the app (which is a great app). Once submitted, the routing is very nice and you can track the progress and make modifications if it is kicked back to you. The implementation was very smooth and we were able to incorporate everything we needed, including our chart of accounts, into this product. All of our employees loved it and it is especially useful for organizations who either have a lot of people traveling or who have employees in geographically dispersed locations. We had employees living in very remote parts of the world and they were able to capture all of their expenses and submit reports from anywhere as long as they had an internet connection. The product integrates very well with all of the major credit cards so no issue there. I don't think this product will integrate with your accounting package but I don't think you would expect that from a product of this nature or price range. Expensify is hosted on the cloud so no worries about installation and the implementation process went very smoothly for us. Their customer service wasn't spectacular but this product type and cost is such that someone in house should be able to manage everything and you wouldn't likely need to contact them for anything. The product is priced on a PUPM basis and the rate is very reasonable. I highly recommend this product to any company that doesn't already have an expense reporting feature as part of some larger ERM product. You will not be disappointed!!

Avantages :

Ease of use and implementation, low monthly cost which can be scaled as you add or remove users, completely paperless system and ability to take photos on your phone and upload them to the app, and ease of routing and tracking.

Inconvénients :

You will not get a lot of customer support and it doesn't integrate well into other applications. I don't think you would expect this of a product at this price though.

Good Resource

Avantages :

Our company went from using excel spreadsheets to monitor spending and expense reports to using Expensify once it was launched company wide a year and a half ago. In comparison to the old way of doing things, Expensify is a huge improvement. The software can sync with your corporate card (or personal card, if you'd like) so all your transactions are pulled into Expensify automatically. The only time a manual expense needs to be created is if you paid with cash, used a card that is not synced to Expensify or if you're entering mileage. Entering mileage is my second favorite thing about Expensify. It's very easy and can be as simple as inputting your starting destination and ending destination, and it will calculate the mileage for you. My favorite part of Expensify, however, is the mobile app. It allows you to take photos of receipts right away (especially nice while travelling) so you don't have to worry about collecting receipts and scanning them in once you're back in the office. Another nice feature of Expensify is that you can sort and put filters of your expenses to track category spend. This is very nice for our company as we receive some health wellness benefits that allow u to use X amount of money per year so these filters help us track our personal annual spend.

Inconvénients :

There are some features that have limited options for settings. The first example that comes to mind is if you take a picture of a receipt on the Expensify app, it will automatically mark that expense as reimbursable, even if you it's not.

A perfect tool for recording, classifying, and reporting on expenses.

Commentaires : He contributed to documenting all expenses, as Expensify worked to speed up the pace of sending receipts and explanations on them and taking approvals, which was taking us a long time in the past. With Expensify, preparing reports and schedules for payments is very easy, and we are able to easily track any unnecessary payments.

Avantages :

Expensify simplifies the task of tracking the expenses and expenses of the team as well as the daily expenses of the organization as a whole. The receipts are simply scanned, where Expensify extracts data from them and adds them to the schedule of expenses, and sends a notification to the direct official to take approval, which organizes those operations, which used to send us monthly to block a file containing many paper receipts, and send them to auditors who may take a long time Expensify has changed all that, and succeeded in automating all processes, so that sending data, obtaining approvals and sending notifications to pay money is done automatically and without the need to accumulate invoices and files All of them are now stored in the cloud.

Inconvénients :

There is nothing worth mentioning, as both the desktop and mobile application are easy to use, the scanning and autofill system works excellently, and the price is good for a subscription that works for everyone.

Expensify for Ecommerce

Commentaires : My overall experience with Expensify has been top notch. It really has helped our company become organized and has completely streamlined our expense tracking with ease.

Avantages :

Expensify is hands down the best expense tracking choice for our company. There are a lot of pros to Expensify. Their customer service is amazing, always responding quickly and answering my questions in a very understandable manner. Their app is what we use most, it's simple and easy to use - having every feature you'd every need for tracking expenses. I've also done some research on their company culture and it seems like they really invest into their employees lives. This definitely looks like a great company to work for.

Inconvénients :

There aren't many cons for Expensify. But if I had to choose something, it would be that the app doesn't real-time-sync with the admin system, you have to manually re-sync when something changes. For example: When the admin adds a new expense category, it doesn't show in the app right away unless the user manually "syncs". At the end of the day, this really isn't that big of a deal.

Worst customer service

Commentaires : the software when working is great but the customer service is the worst I have ever worked with in the world and they don't care about paying clients

Avantages :

easy to track expense connects with stripe to invoice easy to mark paid

Inconvénients :

when a problem happens customer service does not exist problems can last over 1 month no credit for the system not working they want customers to fix issues that are their problem no managers in the company

Customer Service is Attrocious

Commentaires : Terrible

Avantages :

I like the smart scan. I like that they had a trial and thats about it.

Inconvénients :

Barely any customer service. Stay away if don't have time or patience to implement with no help. Small companies need something like this with support.

I love Expensify!

Commentaires : Save tons of time for reviewing, approving and reimbursing to employees.

Avantages :

It saves employees a lot of time and hassle on doing the paper work including keeping the receipts. Employees only need to take a picture of the receipt and submit with their phone. It is easy and timely. If expenses are not submitted immediately, at least the scanned receipts are kept in Expensify for employees to submit anytime later. With the feature of the scanned receipts, no more keeping the stack of paper receipts!

Inconvénients :

Syncing Expensify with accounting software (Xero) in order to get a complete and updated customer list is not 100% there yet. A lot of times, we couldn't submit an expense marking billable because the customer is not available in the drop down window in Expensify. This requires accountants like us to do extra work in accounting software (Xero) to fix the entry.

Simple and Easy to Use Expense Tracking & Reimbursement Software

Commentaires : Overall, I'm satisfied. Expensify greatly reduced the time required to process and review staff expenses, both those charged on their own credit cards and corporate credit cards.

Avantages :

Easy to set-up and use. Requires minimal user (employee) training. Integrates well with our accounting platform, Xero. Love the corporate card integration function, which allows administrators to track pending translocation and overall management of the credit card account. Cost is fair.

Inconvénients :

Can improve on reporting/analytical capabilities of transactions processed via Expensify. Customer service is almost non-existent, have to rely primarily on community forums to troubleshoot.

Superb cloud expense reporting

Avantages :

Expensify has made everything regarding expense reporting easier. Snap photos of receipts. Auto scan them for information. Connect credit card or bank accounts to automatically draw data for expense reports. Submit to multiple approvers. Get immediate responses. And Expensify continues to develop and support the product very well. We have recommended Expensify to many other organizations like ours.

Inconvénients :

Sometimes the connections to financial accounts break. And I'm notified of the fact. I have to notice it myself and wish there were an automated notification.

Reliable and rewarding!

Commentaires : - Expense tidying up
- Categorize according to projects, events etc.
- Everything centralized
- Ability to handle expenses with other team members

Avantages :

We have been using Expensify for over a year now and I can say that it we have been pleased more or less. I really like the fact that you are given the ability to manage your expense and categorize according to how detailed you really need it. In addition, the joint report of all expenses is neat and easy to manipulate. I would say that it is quite user friendly once you get familiar with it (you do need a few times to use it in order to get a full handle on it). The app is a strong point as well.

Inconvénients :

Nothing too bad about it. Sometimes it cannot process as quickly as I desire especially when uploading pdf files. Subsequently I have had to log out and log in again to reset it in a sense. Other than that I would say it is a rather solid service.

Good Concept, Buggy Execution

Commentaires : Easy expense report submission.

Avantages :

I love the convenience of being able to submit work expenses for reimbursement in multiple categories and under different reimbursement schemes. The software facilitates automatic generation of reports and offers automatic submission as well, so I don't have to worry about categorizing or submitting my reports by month, pay period, etc. That can all be customized and automated. It also keeps track of the current reimbursement schemes offered by my company (i.e. current mileage reimbursement rates) so I don't have to manually keep track of that or enter it each time.

Inconvénients :

Because there are so many features to the software and customizable options, it loses a bit of the "user friendly" aspect. It also throws a lot of flags on certain expenses that I submit due to rules in the app that don't apply to that category of expenses (i.e. receipts are required for all expenses, but when I'm submitting a mileage expense, a receipt is not applicable). In order to take full advantage of all the software has to offer, it seems like you have to be an expert on customizing the app, otherwise you get lost in the feature sets and it becomes more confusing and less user-friendly. Furthermore, I haven't found the customer service to be incredibly helpful, and think the automated concierge customer service needs to be improved in order to be useful. I also wish the software/app would send reminders to me for recurring expenses that I submit on a monthly basis. For example, I often forget to upload my receipt for my phone plan, which is paid on the same date every month. I wish the software would remind me to do so. (Maybe there is this feature available, but it is not something I have found yet).

Expensify for growing organizations

Avantages :

Simple UI, user friendly, great level of expense codes, QuickBooks integrations. Direct reimbursement for USA, and integrations based payment for foreign countries

Inconvénients :

Some features come at a different paid tier, which makes it hard to use for smaller/growing organizations