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Avis clients sur Acumatica Cloud ERP

En savoir plus sur Acumatica Cloud ERP

Acumatica est l'un des éditeurs majeurs de logiciels pour comptables cloud et ERP (Enterprise Resource Planning) cloud pour les PME et les organismes à but non lucratif.

En savoir plus sur Acumatica Cloud ERP

Avantages :

The fact that this is all in the cloud makes it easy to use anywhere.

Inconvénients :

The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.

Acumatica Cloud ERP - Notes

Note moyenne

Facilité d'utilisation
4,2
Service client
4,2
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,4/10

Acumatica Cloud ERP a reçu une note globale de 4,4 étoiles sur 5 d'après 98 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (98)

Elizabeth
Elizabeth
Senior Director Of Digital Marketing (É.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Acumatica – a powerful Cloud-based ERP System

5,0 il y a 3 semaines Nouveau

Commentaires : If there is a feature that is not available, the Acumatica marketplace is there to help you find a certified partner to integrate a solution. And if you already have a solution, Acumatica's robust API makes integration very easy, it has very good integations with other software.

Avantages :

I like that Acumatica is a cloud based platform, in all this time I have used it I can say that it offers incomparable flexibility. Being able to manage finances and pay bills from anywhere in the world is a huge advantage for me. What I like the most is how customizable and modular the plaform is. You can choose the modules you need and adapt them to fit your specific requirements

Inconvénients :

The only drawback I find with this platform is that it doesn’t have a mobile version that facilitates its use, everything has to be done from the platform.

Tayler
Tayler
CFO (Canada)
Utilisateur LinkedIn vérifié
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Acumatica a True ERP for the Construction Industry.

5,0 la semaine dernière Nouveau

Commentaires : Acumatica has brought all the areas of our business together in one software which is allowing for an improved business decision making process.

Avantages :

The integration of business functions are the most useful components of Acumatica, bringing our finance and project management functions together. The software is easy to implement when working with a Acumatica Partner on the implementation process. To date all features we require have been found in Acumatica other than Payroll which is going live in Q4 2023.

Inconvénients :

In order to be able to provide the robust reporting and project tracking features it is important to enter information very accurately, the learning curve for new users can be steep.

Omer
Cep (É.-U.)
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Most expensive cheap ERP

2,0 il y a 3 ans

Commentaires : Pay a little more get way better results..we spent a fortune on customizations for basic features of other programs.

Avantages :

After we spent almost same money as we paid for this program, we realize we could have purchased something better. Money we spent for customizations for things we assumed should be standard is crazy high and still not functioning..we have 50+ users and inventory is a mess, purchasing is a mess,..

Inconvénients :

What you purchase out of box is not a functioning basic program..dont fall into price on the box..at the end you will spend same money as other expensive programs and result will be better and you will be less irritated.

Réponse de l'équipe de Acumatica

l’année dernière

updated 4/26/22-Thanks for continuing to work with Acumatica and your Partner team to make the most of your Acumatica solution investment. We continue to make improvements that customers ask for to enhance the user experience and provide best-in-class functionality. We appreciate your feedback and are thankful to have you as a valued Acumatica customer. - Kim @Acumatica. *** Thank you so much for sharing your honest feedback on Acumatica with the review on Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns? We really strive to provide the best support that we can so your input would really help to that effect. Thanks for considering, Kim Plank - kim.plank@acumatica.com

Rich
CEO (É.-U.)
Fabrication électrique/électronique, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

An average ERP system - may be worth spending more for a premier brand

4,0 il y a 2 mois Nouveau

Commentaires : The system was oversold and our management team is now suggesting we shift to a more prominent brand.

Avantages :

Having a native cloud based software is an advantage.

Inconvénients :

CRM is terrible and requires significant user input to generate important data. Manufacturing module is sold as robust but lacks several key features. Software requires significant "customization" to be impactful, user must verify that "customization" still works after every upgrade which is time consuming. Service Support module seems new and has required significant time to implement.

Audrey
Audrey
System Administrator (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent ERP solution that scales with a business

4,0 il y a 2 mois Nouveau

Commentaires : With Acumatica, we've been able to enjoy simpler procedures, a significant boost in productivity, and enhanced data management. Acumatica's amazing automation features allow us to streamline our business processes, imports, and workflows.

Avantages :

When it comes to managing finances, operations, and customer connections, it is one of the best ERP programs available. Since it is hosted in the cloud, setting it up is a breeze.

Inconvénients :

Although it has evolved and added features over time to become a comprehensive resource, it still falls short in several key areas, necessitating the exploration of complementary solutions that come at an additional cost.

Sharon
Director of Administration (É.-U.)
Réseaux informatiques, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Satisfied Customer

5,0 il y a 2 mois Nouveau

Avantages :

Accounting team likes the ease of use, especially the real-time features. Also the customer service stellar.

Inconvénients :

No known hiccups with the product. Accounting team utilizes it with ease.

Allen
Director of Information Systems (É.-U.)
Hôpitaux et soins de santé, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

ERP that creates value for the company!

5,0 le mois dernier Nouveau

Commentaires : We needed real ERP processes coming from a Hybrid solution of point to point software system. This system allows us to follow process strings.

Avantages :

Many processes are streamlined and delivered with documentation and unique added features not normally provided by ERP vendors.

Inconvénients :

Some of the error messages are still being developed so they can be archaic at times. (not a lot).

Melissa
Office Manager (É.-U.)
Meubles, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review1

5,0 il y a 2 mois Nouveau

Avantages :

There is Stability and ease of use - customization ability

Inconvénients :

Slowness after time - GI screens take a long time to pull up all data when searching

Uetutjinda
ERP Consultant (Namibie)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Acumatica 4 Life

4,0 il y a 3 semaines Nouveau

Avantages :

I find acumatica very Flexible and Customizable: Acumatica adapts to my business needs, allowing easy customization without extensive coding.I can have access to real-time data and analytics empowers quick, informed decisions.I find that Acumatica has a very User-Friendly Interface: Intuitive UI simplifies navigation and onboarding for all team members.

Inconvénients :

Acumatica features set comes at the cost of a steeper learning curve. It can take time for users to become proficient in navigating and utilizing the software to its full potential, which might slow down operations during the initial stages.

Evasari
FAT (Indonésie)
Fabrication électrique/électronique, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Develop system to follow the customer needed still on going

5,0 il y a 2 mois Nouveau

Commentaires : Easy to use and Recommended

Avantages :

It's already Cloud and easy to use it so we can work in anywhere

Inconvénients :

Interface is easy, but if we feel fail the process please let us know the reason of this matters

Herman
Acumatica Architech (Afrique du Sud)
Électronique grand public, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Herman's Review

4,0 l’année dernière

Commentaires : I love the software, so much possibilities that we still have to make use of and I am looking forward to improve our originations automation and efficiencies across all departments.

Avantages :

The fact that this is all in the cloud makes it easy to use anywhere. You can use current processes and build on it and Acumatica also gives you background of what should be done easier, faster and automated.

Inconvénients :

One thing I am looking would like to into personally as I saw this with other users in our origination as well as a frustration. The start date to enquiries always defaults to start on the current month you are using the enquiry for. As mention I saw the issue and have it myself and will still have to look into fixing this but I am sure there is a way to fix this and believe it is not fixed and could be changed.

Réponse de l'équipe de Acumatica

l’année dernière

Hi Herman- Hello. We are interested in learning more about how you're using Acumatica Cloud ERP. Is it OK if someone from product/customer success is in touch on your issue? - Kim

Brian
President (É.-U.)
Biens de consommation, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Acumatica Review

5,0 il y a 11 mois

Commentaires : Overall excellent, highly recommended.

Avantages :

Essentially unlimited number of open concurrent sessions, works equally well around the world

Inconvénients :

Issues that require the Acumatica Dev team's assistance can be slow to resolve

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Entreposage, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A Modern ERP Software to Facilitate Running Business YOUR Way

5,0 il y a 2 ans

Commentaires : As a developer, the learning curve was a little tough. As an end user, the free training material made it pretty easy to get up to speed on each functional area. Once we found a configuration that worked for us and got some experience and connections in the community, we have been able to create new screens and features that we could only dream of on our legacy system.

Avantages :

What can't be configured can be customized to add new functionality or just adjust core functionality. This allows us to mold the ERP software around our business in contrast to so many other software solutions.

Inconvénients :

I really want a slice of inventory by valuation type. We use a suffix on our locations to get to where we need to be, but I'd like to be able to specify a single location for new, repair, broken, and any other classification we may want to make for a part and identify that the specific inventory is new, repair, broken, etc. From that, I should be able to pull a simple dashboard of how much inventory I have on hand that is new, repair, broken, etc. without having to use separate warehouses or locations.

Réponse de l'équipe de Acumatica

l’année dernière

Thanks for the thoughtful review of Acumatica. It sounds like you are a perfect candidate for Acumatica Amplifiers - or as we like to say, "Acumatica Amps"our Customer Heroes program. Learn more at: https://acumati.ca/2Teo1I2

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente en gros, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good ERP for Small Business

4,0 il y a 5 ans

Commentaires : Acumatica has helped our company improve our operations and handle significant growth. We moved from basic Quickbooks functionality to full inventory and manufacturing control. The improved transaction controls have reduced the amount of errors done in normal business processes. We've also been able to engage employees at all levels into our system.

Avantages :

Ease of use, comprehensive list of features, Report writing and General Inquiry functionality,

Inconvénients :

The worst part of Acumatica is how it handles Email. System email accounts, while not a horrible idea, just don't work well. The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email. Then when they email us using those email addresses the emails go nowhere. All emails should be sent using the user's real email address, and preferably their email client such as Outlook. Third party VAR modules are harder to coordinate. Upgrades are too frequent and expensive if you do not have your own development staff. Customization requires development capabilities. Should be more user-level customization tools similar to Report Writer and GI screen.

Mike
head of business ops and MIS (É.-U.)
Biens de consommation, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Okay ERP system if you cannot use Oracle, Netsuite, SAP on Demand

3,0 l’année dernière

Commentaires : I don't like the reliance on VARs to do all the implementation and support. Most VARs are small so they have at best 1-2 staff who really know the application. Seems better for Acumatica to have a central, core group of specialists at Acumatica who can handle technically challenging implemenations and support issues. My VAR struggles on an issue, ends up having to check w other VARs and resources which ends up costing me more time and money.

Avantages :

we are in cannabis industry, so only options we have at mid tier are Acumatica and Microsoft.

Inconvénients :

I'm thinking of moving over to Microsoft. They seem to put more resources into development, support and the ecosystem.

Réponse de l'équipe de Acumatica

l’année dernière

Hi Mike - We appreciate the feedback on Acumatica. Would it be OK if someone from our product/customer success team gets in touch with you to go over the concerns? We really strive to provide the best support and product that we can so your input would really help to that effect. Thanks for considering, Kim Plank - kim.plank@acumatica.com

Keith
President (É.-U.)
Exploitation minière et métaux, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Acumatica 2022 Pushes Eagle Fence Distributing LLC Forward

5,0 il y a 2 ans

Commentaires : We have been very pleased with our decision

Avantages :

Licensing and ease of implementation, easy of customization

Inconvénients :

Nothing at this time, we are currently good

Réponse de l'équipe de Acumatica

il y a 2 ans

Thank you for the thoughtful review, Keith!

Nya
Sales Consultant (Zimbabwe)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Why I'd recommend Acumatica

4,0 il y a 6 mois

Commentaires : Cutting edge, modern technology, user friendly.

Avantages :

What I like the most about Acumatica is availability of information online.Acumatica University also makes training in my own time easy.

Inconvénients :

I wish perpetual pricing would remain an option. Some clients find it not sustainable to pay the same amount each year.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Acumatica review

5,0 il y a 8 mois

Avantages :

Automation and integration amongst various modules

Inconvénients :

the payroll module when I tried to get on with it it seem to be complicated

Brian
President (É.-U.)
Biens de consommation, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great cloud based ERP

4,0 l’année dernière

Avantages :

Great functionality, fully cloud based, and easy to use.

Inconvénients :

Integration went well. There are some feature holes related to our business we ran into and getting developer attention was challenging, though not really more difficult than other ERP providers.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Télécommunications, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Valued ERP

5,0 l’année dernière

Commentaires : Very easy to implement

Avantages :

Sales order, purchasing, accounting I think Acumatica is easy to use by all level of user

Inconvénients :

If compare Acumatica with other softwares, functions are very limited.

Réponse de l'équipe de Acumatica

l’année dernière

Thanks for the review on Gartner Digital Markets/Capterra! - Kim

Jairam
Sr BSA (É.-U.)
Vente au détail, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great ERP for midsize businesses

5,0 il y a 3 ans

Commentaires : Very easy to use interface. Very easy to build new reports and web services.

Avantages :

Acumatica ERP has very easy to understand user interface. It is ideal for small companies to implement ERP for sales and invoicing. Generic Inquiries and Import by scenarios are excellent features of this product. It is very easy to copy paste transactions. Love this product.

Inconvénients :

It does not have advanced features in some areas. But, overall a great product for small to medium sized businesses.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services juridiques, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good Software Bad Support

4,0 il y a 6 ans

Commentaires : Over all it saved money and the product can grow with us.

Avantages :

The software is very flexible and is based on .net. You can see the source code and modify any parts that you want.

Inconvénients :

You have to use a third party to implement it. Any support has to go through the vendor an hour. The consulting charges add up

Utilisateur vérifié
Utilisateur LinkedIn vérifié
, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Customizations are a bit of work. Needs a lot of technical people to support it.

4,0 il y a 5 ans

Avantages :

Cloud based, does the accounting side quite well. Easy for end users to use. Does have it's in wiki which is useful when searching for help on certain topics.

Inconvénients :

As an admin, limiting pages for users and restricting access is a pain. Need to go through each tab and change the access rights. Should have a click all button to change rights. Email automation is really lacking. Need it to work with exchange or office 365. Any customizations you will need to be really trained in order to build it.

Tom
Director IT (É.-U.)
Gestion d'organisme à but non lucratif, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Implementation of Acumatica Cloud Financials. RFP process and selected Acumatica and 3rd integrator

4,0 il y a 5 ans

Commentaires : Ease of use. Updated and supported software. Cloud solution. Greater functionality. Performance improvements. Navigation improvements. More intuitive screen flows.

Avantages :

Features and functionality of product were very good. Ease of use of the product and intuitive nature of the screen flow was good. Having solution in the cloud was a plus. Now we can remain current on software without a large scale upgrade project

Inconvénients :

As a non-profit it lacked in some functionality that we had to get from a 3rd party. That 3rd party solution was weak. Also, Acumatica does not implement their software. They rely on 3rd party integrators. The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.

Parker
Parker
Chief Corporate Development Officer (Philippines)
Utilisateur LinkedIn vérifié
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Probably the best cloud ERP at the moment

5,0 il y a 5 ans

Avantages :

The customizable dashboard feature is the best thing about Acumatica. You can basically do anything and the basic dashboard is already powerful in itself. Also, the pricing proposal of Acumatica is game changing since it is not based per user which encourages the entire organization to use this system without the worry of cost.

Inconvénients :

The only con I see about Acumatica setting up your account. I find it quite complex but don't get me wrong, once you understand every variable in setting up then you will appreciate the power of this ERP.

Réponse de l'équipe de Acumatica

il y a 4 ans

Hello Parker - Thanks for completing the Acumatica review on Gartner Digital Markets! We really appreciate it! Thanks for your time! -Kim