Avis clients sur WhatsUp Gold

WhatsUp Gold best Network Monitoring System

Commentaires : Excellent experience, I can't complaint. It's a must have tool for every organization to perform a better approach in advance and to have a full network visibility.

Avantages :

It is easy to implement and use. It enables you to map all of your network devices and access them thru it. It helps you to have a full visibility of all of your network. You can also set the performance alerts at your critical devices as servers, switches, routers and firewalls. It helps you to get the bandwidth monitoring by devices and applications.

Inconvénients :

It will be great to have a full library of MIBs for all network security devices and not having to look by each brand site.

WhatsUp Gold Review

Commentaires : After everything was set up, we have had almost no issues. The customer support is great and the reps are great. The software has free updates which is awesome and the community board is very helpful. I would recommend this product to any IT environment that is looking for network monitoring solution.

Avantages :

It fits exactly what we need it to do. Monitor our devices and send us alerts when there is an issue. The schematic is also very helpful because we have it broken down into locations and grouped together to make things easier to use. It is also very helpful to put in all the information we have into the details of the device so that its all in one place. It helps us stay organized!

Inconvénients :

The set up was atrocious. We had to run a scan like 6 times to find everything. Eventually I had to add things in one by one which took forever. It is not simple to use. You have to really understand the icons and how things are linked within the software. I wished there was better documentation and videos about this. Especially with the setup. The whole installation and setup was a nightmare.

WhatsUp Gold

Commentaires : We use Whatsup Gold to proactively tell us when something is wrong before users start complaining. It has served us well in this capacity
We use WUG thresholds and netflow data to determine when business (and non-business) processes are interfering with user performance at our branches with limited network capacity. We use the netflow data and work with the branch to have the offending processes eliminated or moved to afterhours when there is no user impact.
We use thresholds and dashboard graphs to provide capacity planning information.
Overall WhatsUp Gold has been a mixed bag for us. There have been failed upgrades and bugs that cost us time. Page rendering is adequate at best and frustrating at its worst. But is has provided the monitoring alerting, and capacity planning that we need to stay ahead.

Avantages :

The ease of adding a device, and getting monitors configured with alerts is what like best. To go from no monitoring to getting a text/email when something goes wrong is relatively easy with this product. The ease of putting specific graph items on a page (dashboard) is also very useful.

Inconvénients :

The biggest problem with this product is the performance/capacity of the product to generate graphs. Using java to fetch data from the database to paint pages is slow. I can collect 500,000 data items and generate 100,000 graphs without much horsepower with a tool like CACTI which uses php and flat text rrd files to paint the graph. I can put ten times as many graphs on a page and it still paints 10 times faster. This performance limitation is the biggest week point between your products and the competition. I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data centers because WUG is too slow. The thing that I like least about the software is the inability of the administrator to manage other users views. and the lack of an anonymous view. You want to be able to give upper management a link to click on to see pretty graphs and charts. They do not want to have to log in. And you do not want them messing up the view so it constantly has to be fixed. Logging in as admin, changing the users rights, logging out,logging in as the user, changing the dashboard, logging out, logging in as the admin and setting the rights back, is a lousy way to have to manage this.

WUG CRA Experience

Commentaires : Alerting and allowing us to be proactive on issues is main focus and WUG has allowed my team to accomplish that goal. Reporting/automating reports and providing different practices within CRA the option of personalized dashboards to gauge performance has been a favorite offering from IT to our end users.

Avantages :

Goes without saying that it is easy to implement, intuitive and easy to manage. Dashboards and views are ++++

Inconvénients :

been using WUG for over 10years and have brought in to 3 different companies i've worked for---to date, i haven't found anything I dislike.

WhatsUp Gold Replaces Monitoring Service

Commentaires : WhatsUP gold is monitoring the same things, if not more, than an IT services company was doing for about $500/mo. This saved us a huge amount of money in the long run and was totally worth the configuration issues we had.

Avantages :

Customizable to monitor only the network parts/components that we wanted monitored. Able to set it to send email and SMS (via email) alerts to multiple users.

Inconvénients :

Network discovery was a bit slow and clunky. After a network change we had to delete the current monitors and do a complete re-scan or it doubled up the devices.

Legacy WUG user

Commentaires : We are proactively monitoring network, server and application infrastructure in a way that allows for pro-active maintenance and reporting. It allows us to view and manage IT assets easily, I only wish I had more time to utilize more of it's features.

Avantages :

It provides a nice visual representation of the health of your IT infrastructure environment and allows for the easy drilling down into details that are needed. It is full of features and information and allows for proactive monitoring.

Inconvénients :

Nothing specifically at this time.

WhatsUp Gold Application Review

Avantages :

WhatsUp Gold is easy to use and gives us great visibility into our Network and Servers. The discovery of devices has been very helpful. The alerts and reporting have been very helpful.

Inconvénients :

It took a little while to learn to navigate the software but once you learn the layout you can move around quickly and find the information needed.

Great program for monitoring and maintaining your IT infrastructure

Avantages :

Basic installation and configuration of WUG is very easy. Out of the box, there are many monitors that can be set up without a large amount of experience. The titles and tooltips make setting up the initial software package very simple.

Inconvénients :

Adding non-default alerts seem to be a little more difficult than should be.

Easy to configure, customize and implement

Commentaires : Wonderful product and reasonably priced compared to other commercial solutions.

Avantages :

Ability to setup proactive alerts based upon custom application monitors, to provide notification to key support individuals of critical process failures.

Inconvénients :

Web interface can sometimes be slow and/or require clearing cache and refreshing.

Awesome

Commentaires : My experience has been very pleasant. From installation onward, I've had zero complaints.

Avantages :

This software has provided us with the tools necessary to monitor, analyze, and manage the network in support of our customer.

Inconvénients :

While we understand software is always licensed, we would like an option for a "lifetime" license.

wug 17&18 has an overall better interface that is responsive, a few minor fixes will make it aweso

Avantages :

The device cards are a nice addition; quickly access common features. Creating dashboard is much easier now than in previous version; more flexible. I like how things are now grouped together, e.g. accessing logs you don't have to go to 3-4 different locations. Searching for devices is great!

Inconvénients :

Device roles and discovery could use some work. need to be able finding monitors in library is cumbersome, need a way to search or jump alphabetically Device types were remove, new versions don't support changing OS type Need a way to create dynamic HTTPS content monitor, meaning you could hit an address like so : http://%device.Hostname/NmConsole (hostname is not supported, only address) HTTPS TCP monitors only support SSL TLS 1.0 I spend a lot of time hitting F5 to refresh the browser because the change I just made is not reflected. you can drag and drop devices - need an easier way to manage groups. Need a way to pin favorite groups in navigation pane. When you are on device status page from my network you have to click back button 3-4 times to return to the my network page. Would like to see more youtube videos on how to use the newer version; would be a great way to deliver user training. I would like the ability to delete a device from the devices properties page.

Excellent product however lately they are advertising features that are not working

Commentaires : It provides us an overall health of the environment and provides great alerting tool.

Avantages :

The interface is nice and customizable. Upgrading to new versions are very simple. The overall alert monitoring is great. They continue to add in new features to keep up with the overall demanding IT infrastructure. Working with their technical and product teams are great as they listen to your issues and/or suggestions and look to add new features by communicating to their customers on their sprints.

Inconvénients :

As of late the Whats Up Gold Plus product is not delivering based on what has been communicated to their customers. I attended a conference where IPSwitch stated their WhatsUp Gold product supported Microsoft Azure, Dell Compellent Storage and Wireless APs. When we implemented the product it only supports a small piece of Azure that requires Servers and not WebApps/Sites. In addition, the Dell Compellent provides incorrect measurements which is now being looked at on their technical team because there are issues with their release. On the AP Support it is stating they cannot read into our Cisco Airnet APs which are very standard. This too is a feature request. I like the product but for the cost I would expect these types of features to work.

Simple and easy to use

Commentaires : I have had positive experiences with WhatsUpGold. The sales staff and tech support are friendly and knowledgeable.

Avantages :

This software is simple and easy to use. The alerts it gives the I.S. Department are very valuable in that we have so much infrastructure it would be very difficult to monitor all of it in real time. WhatsUpGold makes that task much easier and often lets us know when there is an issue before we would be informed otherwise.

Inconvénients :

There is so much information sent to I.S. it could fill up your mailbox pretty quickly if you don't keep on top of it.

Always Improving, Some Layer 2 Problems

Commentaires : Adequate tool for monitoring and sending alerts to the IT members, with escalations if not resolved

Avantages :

It is mostly reliable. Great scan engine, intuitive, maintenance mode with time limits, lots of great features

Inconvénients :

Layer 2 auto-maps are not reliable. I have opened several tickets and these problems never get resolved. If this feature worked reliably it would be a huge time saver.

Review for k-12 educational technology

Commentaires : It has been a great experience. Many years ago I used WUG in business and I now use it in education. It has evolved tremendously and is a go-to in my everyday arsenal.

Avantages :

I use many features on a continuous basis. It allows me to be proactive when I see potential issues. In this current world it is essential. I quickly get alerted when things go down and when other things hit thresholds. This has been an awesome addition to my arsenal and saved me on more than one occassion.

Inconvénients :

I really do not have any complaints. This offers me exactly what I need and doesn't over complicate things. There are minor hiccups but nothing worth mentioning in this survey.

Excellent monitoring

Commentaires : We switched to WUG from OPManager, brought network monitoring back in house. This saved the company $33K a year.
I had previously used WUG at a different company. When I mentioned the potential cost saving the CIO (Big fan of Solarwinds) thought I might be biased, so he gave the project to the other engineer. Luckily he came up with the same results. I was able to display the same information (add more) on the big screen with WUG vs Solarwinds, so the CIO agreed to switch.

Avantages :

I like the easy of the setup and flexibility of the product. We had two other products SolarWinds and OPmanager. Both complicated compared to WUG. To the point we were not using them accept for the basics. Just today I added a new site.

Inconvénients :

Some bulk items have to be done on the server and can't be done on the webpage

WUG Review

Commentaires : the product is easy to use and not too expensive, it makes it a good fit for my company.

Avantages :

The ease of use and the renewal cost of the product

Inconvénients :

the more the product grows the more functionality they seem to take out of it.

WhatsUp Gold in SBM Law Firm

Commentaires : Monitoring of our IT infrastructure for availability and performance. it is easy to create monitoring policy and alerts for a small IT shop to be more proactive in spotting potential service impacting events

Avantages :

The ease of setup and configuration allowed for minimal time and staff to create our monitoring environment. It is intuitive enough that all staff members can easily make required changes and that is a blessing for small IT environments .

Inconvénients :

The additional virtual machine monitoring add-on is not up to where it needs to be. individual Hyper-V Server monitoring is ok but once you try and manage and monitor a failover cluster it becomes a mess. This addon is not ready for non VMware environments.

Great for keeping track of complicated systems

Commentaires : I've worked in many offices and data centers that use this, and it seems to be the standard. So it's refreshing to walk into a new work-space and already be comfortable using WhatsUp. It's one of the more widespread used software packages (probably for a good reason!)

Avantages :

I had used other monitoring software before but none were as easy to use and reliable as WhatsUp Gold. The visual representation of your system is the most valuable because it makes everything so much easier to explain over the phone to people. You can have custom settings, alarms, triggers, etc that can all notify the right people. It makes it so much easier to keep things going and have the proper users/admins involved. The way it keeps everything organized is very useful and saves a lot of time with guess-work.

Inconvénients :

WhatsUp can be a little on the sensitive side, which I supposed can be a plus for some important machines - but annoying for others. I've had a few times where there were false triggers or errors that weren't a big deal. But from the customer point of view, I'd view this as a gain. It's always good to be ultra aware of whats happening on your network, especially if it's your job!

Great for monitoring network equipment

Commentaires : Provides great monitoring for network issues and machines connected to the network

Avantages :

The ability to monitor critical machines and connections to observer performance, switching, and other issues. We use email alerts which reach the IT team via email which we can get at our desk or on our mobile phone cuts down on the response time to resolve any issues. The backup configurations and archiving in WhatsUp performs very well. the application is used for both Cisco routers and switches.

Inconvénients :

Web interface functionality could be improved and will need to get additional training to fully utilize all the features available in What's Up for maximum usage.

long time customer

Commentaires : Very good. ive been very pleased with the service and depend on this daily to deliver important health updates.

Avantages :

ive used this product over 20 years. the last five years has seen this product grow and stabilize, with very good customer service. ease of use after deployment. dont be fooled. any product in this catagory needs extensive planning. if you do this, it will pay dividends.

Inconvénients :

we see that when flexibility is added, so is the complexity. there is a learning curve. but this applies also to similar competitive products.

Development is a little slow, but breadth of functionality is decent

Commentaires : Overall, there are better solutions dedicated to networking, and solutions dedicated to

Avantages :

Discovery of devices works really well. The ability to create custom SNMP, WMI, and Powershell monitors is also very valuable.

Inconvénients :

The frequency of supported monitors being built and added to the solution is quite slow. For example, Unifi support has been discussed for multiple years, but is still not available.

WhatsUp Gold is a great product!

Commentaires : It aids us in troubleshooting our network when a device like a switch or router goes down.

Avantages :

I like that it sends us notifications when a device goes down on the network. It allows us to be able to start troubleshooting before we get a call from a customer. The Network Traffic Analysis tool also helps us to monitor traffic and find potential problems.

Inconvénients :

I don't really have any complaints about the product.

Good, but has an antiquated licensing model...

Commentaires : My experience has been pretty good, but as of right now we're looking at other more cost effective options.

Avantages :

I like how reliable it is. Once you've got it set up, it just keeps on chugging no matter how many fires are happening around it. It integrates well with PagerDuty and covers the bulk of our monitoring needs.

Inconvénients :

I don't like the licensing model. We have multiple sites and we have to set up fully licensed instances at those remote sites for monitoring of those resources. Additionally, we don't have a way to combine all of those remote sites into a single pane of glass with our main site so that we can get a holistic view of our enviornment.

WhatsUp Silver

Commentaires : The product is great but there are other products on the market that provide better network analytics.

Avantages :

Ease of use for WhatsUp Gold is great. The product does what is advertised and provides a great system for notification and analysis.

Inconvénients :

Flow analysis is lacking. The functionality is there and we pay for it, but WhatsUp Gold does not provide deep inspection of flows. Rather, it gives a high level overview.