Avis clients sur Amigo Point Of Sale

par Amigo Point Of Sale

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Note moyenne

  • Note globale
    3,5/5
  • Facilité d'utilisation
    4/5
  • Service client
    3,2/5

En savoir plus sur Amigo Point Of Sale

Solution web offrant un POS (point de vente) pour restaurants qui inclut : paiements par cartes de crédit, automatisation, call center, etc.

En savoir plus sur Amigo Point Of Sale

11 avis affichés

Kooroush S.
CEO
Restaurants, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/03/2019

"Best ever purchase for my business "

Commentaires: Using the Amigo POS from Fed 2006 and being able to answer my employees if they had any concern about their hours. If any of the customers wanted copy of their check even after months or years. and lot more.

Avantages: Easy to use. No need server training more than 10 to 15 minutes. One time expense. Free tech support.
Being able to update the software for free. Being able to change and update the menu. Capable of accessing any record from the first day you start using the Amigo POS. Plus lot more.

Inconvénients: I like everything about Amigo POS. There is I do not like about this POS.

  • Provenance de l'utilisateur 
  • Publié le 14/03/2019
Al Y.
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    Sans note
  • Support client
    1/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 14/01/2016

"Lot fo functionality, complicated, very poor user manual, extermely unprofessional technical support"

Commentaires: We tried their latest version of the software, and ran in to some problems with the sql installation and contacted the technical support via online ticketing system. They got back to us the next day, not a fast turn around time when you are in trouble with the software at your shop, and said that this is only for tablets(not at all true). Things went south from that point on, and they actually emailed us that they are not going to help us with any installation issues. Don't waste your time or money, look for a good software with a decent technical support. Their technical support is a joke.

  • Provenance de l'utilisateur 
  • Publié le 14/01/2016
Maik K.
Manager
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 08/10/2015

"Very good pricing. No monthly fees. Tablet ordering. Good customer service. Setup easy for IT People"

Commentaires: This is a good software for all kind off restaurants and specially pizza.
With the extra license for tablets you can run as much as you want for the order process.
If you understand basics of computers and have a good logic mind there are nearly no limits in customizing the software for your needs.
We have so far very good experience with the software itself and also with the customer support.
Amigo POS is running in our shop for 1,5 years now and it helped us a lot to improve our customer happiness.

  • Provenance de l'utilisateur 
  • Publié le 08/10/2015
Crystal e. G.
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 28/02/2017

"Great Software for Restaurants"

Commentaires: I just started at Quality POS Systems as a menu programmer and customer training specialist.
I have found this software to be very easy to program. Plus training the end users to use the software and show them how to make changes on their own is easy. Chip Cards can be accepted through the software
and you can settle your tips at end of day, just like always.
We give our customers FREE 100% customer service.
I suggest calling for a DEMO it's the only way to know.

  • Provenance de l'utilisateur 
  • Publié le 28/02/2017
Matt M.
IT Manager
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 08/07/2015

"Excellent, Easy to use POS system"

Commentaires: We have installed this into 6 restaurants now, Its easy to use and the customer support is good too. Installation is very easy, menu setup is time consuming, as it is with most POS software, but once you get to grips with it, it is easy to use.

  • Provenance de l'utilisateur 
  • Publié le 08/07/2015
Utilisateur vérifié
President
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    1/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    1/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 03/11/2017

"Very Poor Review"

Commentaires: Couldn't use it because of non-stop connection errors. We downloaded the requirements and still didn't work.

Inconvénients: It's not worth downloading. It might not work for you. Couldn't use it because of non-stop connection errors. We downloaded the requirements and still didn't work.

  • Provenance de l'utilisateur 
  • Publié le 03/11/2017
Ken N.
Manager
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    Sans note
  • Support client
    3/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 03/04/2016

"Tech Support from Quality POS Systems"

Commentaires: We understand your frustration with the Tech Support with emails only.
If you have any problems with this software call us / sales and service 1.800.987.1506

  • Provenance de l'utilisateur 
  • Publié le 03/04/2016
Nick H.
POS Installer
  • Note globale
    2/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    Sans note
  • Support client
    1/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 28/01/2015

"Great Looking software. Very complicated setup, Extremly poor customer support"

Commentaires: We installed this software which was founded by our client himself on internet. Installation went smoothly without any glitches, however when we tried to configure the system; we found it so poor and user unfriendly. Customer support does not exist and once you purchase you are completely on your own

  • Provenance de l'utilisateur 
  • Publié le 28/01/2015
Alan W.
  • Note globale
    1/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    Sans note
  • Support client
    1/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 05/02/2015

"Totally Waste of money!!"

Commentaires: This company has no idea about hospitality software. It is a bad and cheap copy of more expensive ones which unlike Amigos are actually functional

  • Provenance de l'utilisateur 
  • Publié le 05/02/2015
Ken N.
Manager
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 16/09/2015

"We are are seller of AmigoPos"

Commentaires: The software is a very good one, it has a lot of features that are free.
We support it 24/7.
If you need help please give us a call. 1-800-987-1506

  • Provenance de l'utilisateur 
  • Publié le 16/09/2015
Tom J.
  • Note globale
    2/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    1/5
  • Support client
    1/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Publié le 07/03/2017

"Stay Away too many bugs "

Commentaires: Software and tech support is rude I threw the software away system has tons of bugs there always changing it making it look nicer but it's slow and before making the changes fix the bugs

  • Provenance de l'utilisateur 
  • Publié le 07/03/2017