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En savoir plus sur PetLinx

PetLinx est un logiciel professionnel et convivial conçu pour les entreprises de toilettage pour animaux, de pension pour animaux et de garderie canine.

En savoir plus sur PetLinx

Avantages :

Updates easily integrated. Easily see daily, monthly, yearly bookings.

Inconvénients :

Limited capabilites w/o spending more money to customize, ie reports, changing input fields, etc.

PetLinx - Notes

Note moyenne

Facilité d'utilisation
4,3
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,9/10

PetLinx a reçu une note globale de 4,5 étoiles sur 5 d'après 100 avis d'utilisateurs publiés sur Capterra.

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Sandra
Sandra
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Adaptability and value. After a year and half, we are very happy and satisfied with the program.

5,0 il y a 6 ans

Avantages :

Best features are flexibility, value and service. Pet care is very often a small business that is highly individualized. Having a program that can be purchased in sections (boarding, daycare, grooming) and then having a good amount of flexibility within the program to adapt to each business is a good thing. The entire program is a good value and can be purchased outright with just service as an annual investment. The service is outstanding and responsive.

Inconvénients :

The manual is the weakest. The manual is there as well as "help on this page". However, the help index rarely seems to actually help and most explanations are brief. Sometimes you need the long version!

Réponse de l'équipe de Software Revolutions

il y a 6 ans

Thanks for your great review Sandra, we really value having you as a customer and appreciate your suggestions which are always helpful :-).

Megan
Owner (É.-U.)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées précédemment :

Use friendly and customizable

5,0 il y a 3 ans

Avantages :

I have a new boarding and grooming business and was looking for an easy to use software to keep client and pet records organized, create and modify bookings, send reminders to clients, and allow clients to request reservations. Petlinx has it all! I started with the built in tutorials which were very easy to follow along with for initial setup and getting to know the modules. Petlinx perfectly strikes the balance between being user friendly and customizable. It's very easy to access and update client information, as well as to customize lists and options. Employee setup is easy to use as well. Petlinx connects to Quickbooks. The online registration for clients to request services is user friendly and very easy for clients. Customer service/tech support is amazing. Any questions I had were usually answered via email usually within a few hours, and sometimes within minutes. The learning curve was minimal but it does take some time to get it fully set up and practice to become fluent in the program. I'm glad I had time to familiarize myself with it, customize all the data lists and options, create all my custom emails, and test it all before needing it.

Inconvénients :

Connecting my work email to send email confirmations and reminders to clients was not a tech skill I have done before and I needed quite a bit of help to find the settings in my email to allow Petlinx to connect. Thankfully there is a tutorial on the way!

Réponse de l'équipe de Software Revolutions

il y a 3 ans

Thank you so much for your detailed review Megan, we're glad to have you with us :-)

Blake
President (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It's ok.

3,0 il y a 2 ans

Avantages :

RELATIVELY easy to use, though hard to train people on it.

Inconvénients :

It has quirks and reservations will often disappear. it's very easy to do the wrong day. it's hard to make corrections when things are entered wrong (payments, etc). it would be better if there were another way to notate the packages that clients have. the drop down is quirky when people pay in advance and have multiple packages.

Réponse de l'équipe de Software Revolutions

il y a 2 ans

Thank you for your review. Please feel free to get in touch with our team as many of those things you mentioned may just require us to point you in the right direction :-). Reservations disappearing we have not come across before so again please get in touch so we can help you out.

Anne
Owner Partner (Australie)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

PetLinx....... in a word GREAT!

5,0 il y a 4 ans

Commentaires : This software is a reliable and easy to use product and, we believe, good value for money. It will take a lot to beat it.

Avantages :

Easy to use, clear instructions, easy to transition to, fabulous timely personal support, and not a "static" product - [SENSITIVE CONTENT HIDDEN] and his team continue to improve, build and refine the software to include wants and needs of its users.

Inconvénients :

I would love more financial type reports without having to upload to my accounting programme.

Réponse de l'équipe de Software Revolutions

il y a 4 ans

Thanks so much Anne, it's been our pleasure to have you as our customer :-)

Robin
Owner (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Petlinx

5,0 il y a 4 ans

Commentaires : A+++

Avantages :

Features and support is very responsive.

Inconvénients :

None really its a really good program that I would recommend.

Réponse de l'équipe de Software Revolutions

il y a 4 ans

Thank you Robin, we're glad you chose us and very happy to have you as our customer!

Michele
owner (É.-U.)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées précédemment :

Petlinx review

4,0 il y a 2 ans

Commentaires : good

Avantages :

cost was cheaper then previously used software

Inconvénients :

certain features for multiple groomers not available

Réponse de l'équipe de Software Revolutions

il y a 2 ans

Thank you for your review Michele, feel free to reach out to us with more detail on the extra groomer features you're after. and we'll see if we can help :-)

Georgia
Office Manager/live-in manager (Nouvelle-Zélande)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Woofys

4,0 il y a 4 ans

Commentaires : i couldnt find a catagorie for my work (boarding kennel & doggy daycare) hence why i put Veterinary. we run a luxury dog stay (kennel & daycare) in our Castle looking over the whole of Wellington. we love PetLinx!

Avantages :

I like a lot of things about it. but if i had to choose would either be the range of reports you can read/print or how you can get the outstanding balances to pop up when the software is opened. and this was my google review: We use PetLinx at Woofington’s at it is great, especially after it’s latest update. [SENSITIVE CONTENT HIDDEN] is amazing and so easy to deal with and always has an answer to any problems we have and fixes it pretty much instantly, can’t recommend this company enough, if you have a kennel, doggy day care or grooming business I definitely recommend getting PetLinx!

Inconvénients :

We used to have more than one computer connected to PetLinx and when that was happening the software ran quite slow and would freeze regularly but now we have switched back to just the one and no network connection we have had NO problems with PetLinx. so i dont really have something a like least!

Réponse de l'équipe de Software Revolutions

il y a 4 ans

Thanks Georgia, you're always such a pleasure to deal with! Just to clarify your comment about the software running slow - you were using our Cloud edition and the slowness was due to the terrible internet you have at Woofingtons. Now that you've switched to the Desktop edition your internet is not a factor :-)

Brian
Owner (Canada)
, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best for your business

5,0 il y a 8 ans

Commentaires : After downloading all the demos for all the software out there, we looked at speed and ease to use. Petlinx was by far the best all around software out there. When we noticed a quirk in the software we emailed them about it and they fixed it within days, we had not bought the software at this point. They are quick to listen to our concerns and suggestions to improve and implement them. So in 2005 we purchased Petlinx and have seen the product improve, grow and expand just as our business has grown. You can now have multiple locations from a single database and have centralized booking with the network edition. All the reports and letters that can be printed out can be totally customized to meet our needs. Through the years we have pushed this software to see what it can do as we have grown and it has always done the job for us. We are looking forward to see what's in the future for Petlinx. We do highly recommend this software to everyone.

Avantages :

The ability to see your day in the calendar and to be able to just drag and drop appointments between groomer and even between days is important. There are reports for just about everything. Easy to use. Very quick tech support.

Inconvénients :

The retail end is a little lacking - but they are working on improving that as of the time of this review.

Réponse de l'équipe de Software Revolutions

il y a 8 ans

Thanks for the great review Brian! We've appreciated having you on board for all these years and value your suggestions and know-how greatly. P.S free demo is for 30 days :-)

Donna
owner, stylist (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Petlinx software review

5,0 il y a 5 ans

Commentaires : Modernization of bookkeeping with the grooming, able to keep accurate records of pets/owners. Overall extremely pleased.

Avantages :

I like the different modules taylored specifically suit my industry, which is pet grooming. It (the program) is highly customizable and has many reports that also can be modified to suit an indiviual business needs as well as integrate with your financial programs such as quickbooks. Customer service is outstanding.

Inconvénients :

It is a little difficult or at least for me to modify some of the reports, if not comfortable with computer programs, but there are tutorials and support that is more than willing to walk someone through it.

Réponse de l'équipe de Software Revolutions

il y a 5 ans

Thank you for your great review Donna! Yes the Report Designer enables you to customize any report and can take a bit of learning to use it to it's full potential, but we're always here to help.

Jelle
Owner (Pays-Bas)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We use Petlinx grooming module for 4 years now, and the employees are willing to help you.

4,0 il y a 6 ans

Commentaires : it saves time,

Avantages :

easy to use, reminder e-mails, software is also in Dutch, Petlinx helped me with the set up at the second pc.

Inconvénients :

Not possible to fill in middle names for the customer. The reminder e-mails are not sended automaticly.

Réponse de l'équipe de Software Revolutions

il y a 6 ans

Dank Je Jelle, we appreciate having you as our customer :)

Melissa
Owner (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software and fantastic support!

5,0 il y a 3 ans

Commentaires : We have used this software for a few years now. I love how the developers continue to make it better.

Avantages :

The new update in 7 that sends boarding reminders with our cancellation policy attached. This will help cut down on no shows.

Inconvénients :

A way to input daily reminders for staff that will alert at a certain time

Réponse de l'équipe de Software Revolutions

il y a 3 ans

Thank you for your awesome review Melissa and great to hear you're loving the latest changes, it makes our day :-)

Wade
Director (Australie)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

PetLinx Review

4,0 il y a 4 ans

Commentaires : PetLinx has improved to overall efficiency in inputting and reporting on our business operations.

Avantages :

The flexibility and breadth of services covered in the one application (boarding, grooming, daycare) makes PetLinx ideal for our business operations. These ease of inputting and creating data sets was helpful.

Inconvénients :

Some of the financial and accounting transactions are not intuitive and it takes some trial and error to get it to work. eg: crediting boarding deposits and then using those to pay for other services.

Réponse de l'équipe de Software Revolutions

il y a 4 ans

Glad to hear PetLinx has made a difference for your business Wade! If there's anything we can help with when it comes to doing the less common tasks in our system, just get in touch :-).

Carole
Owner (Australie)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Overall a great package for boarding but would like a more in depth help section.

5,0 il y a 6 ans

Avantages :

Pretty easy to use if you can operate a computer and are Word efficient. I like the day view of boarding. Connection to email when verifying boarding, birthday, vaccinations due etc. The new alert at the beginning could benefit with a boarding day and on the ribbon if possible. There's actually very little I don't like!!!

Inconvénients :

Help section is not in-depth enough, I feel it just covers the basics. Need more info on cancellations and moving booking and linked payments to new bookings.

Réponse de l'équipe de Software Revolutions

il y a 6 ans

Thanks for your great review Carole :-)

Andrea
Owner (Nouvelle-Zélande)
Eau/gaz/électricité, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Excellent Cattery Software

5,0 il y a 6 ans

Avantages :

The software includes everything that I need for my cattery and once you know how to use it, it is easy to work with. It is good value for money and a well thought out program that has probably more features than I realised that I needed when I first started out.

Inconvénients :

My IT skills are average so I have needed extra tuition to work some of the features out. The back up support is excellent and Laurence has been very patient with me!

Réponse de l'équipe de Software Revolutions

il y a 6 ans

Thanks for your great review Andrea :-)

Nerida
business owner (Australie)
Bureau exécutif, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Amazing support. Always over and above what is expected.

5,0 il y a 8 ans

Commentaires : Not that I have had many issues but the two times I needed assistance Lawrence was on the phone and working me through things within hours.
This is a great tool for boarding kennels big and small. Has a great reporting function that makes end of month super easy.

Avantages :

ease of use

Inconvénients :

need to make separate entry for each animal in boarding if in separate pens. Would be easy if it had an option to make another booking for same dates and times.

Réponse de l'équipe de Software Revolutions

il y a 8 ans

Thank you so much for your great review Nerida! BTW you can create a booking using the same date and time now with the "Duplicate" option.

Ronnie
owner/operator (Australie)
Services aux consommateurs, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

grooming software

5,0 il y a 3 ans

Commentaires : I could not run my groomig business with out it

Avantages :

keeps me on track, easy to use and reaccuring entries is the best thing ever

Inconvénients :

reaccuring entries, keeping track of clients accounts and payments

Réponse de l'équipe de Software Revolutions

il y a 3 ans

Thank you Ronnie, great to have you as a customer :-)

Dr Blythe
Blythe Baillie, DVM (Canada)
Vétérinaire, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

PetLinx keeps everything running smoothly.

5,0 il y a 7 ans

Commentaires : We're a small 16 room cat kennel but we can't imagine being without Petlinx. Whenever we have questions the online support is excellent, friendly and prompt. Petlinx is user-friendly and the available options are exactly what we need. Very highly recommended!!

Réponse de l'équipe de Software Revolutions

il y a 7 ans

Thank you Blythe and David, we really appreciate having you as customers :-)

Denis
Owner (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good Kennel Management Software

5,0 il y a 5 ans

Commentaires : I feel this is a user friendly software that will help me save time and money in bookings.

Avantages :

Just learning it, the program is very powerful, I have been using a DOS based program for about 22 years, and it was a great program, but since you cannot buy a powerful 32 bit system anymore, I had to upgrade. I feel this is a user friendly software that will help me save time and money in bookings.

Inconvénients :

I have a huge database, and I need to input all existing clients, which will be very time consuming. Also, I wanted to keep my numbering system for the clients, once you enter a client, you cannot change the client number, but we will work around it. I haven't used the program enough yet to have most like or least like.

Réponse de l'équipe de Software Revolutions

il y a 5 ans

Thank you for your great review Denis, we're glad to have you as a valued customer!

Raylene
Owner (Australie)
, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Boarding Cattery use of Petlinx

5,0 il y a 8 ans

Commentaires : We have been using this in our boarding cattery for a year now. We can house up to 200 cats and find this great for allocating pens, keeping track of our customers and payments.

Avantages :

Very easy to use.

Inconvénients :

Have had two issues, one being deposits, which has since been updated. The second is that the system doesn't allow for price increases from a certain date. I have however found a way to update this and that is to put a high season rate as of the starting date of our new rate and will then update to current rates when we reach that day.

Réponse de l'équipe de Software Revolutions

il y a 8 ans

Thank you for your great review Raylene, we appreciate having you as a customer! We'll take a look at the best way to handle your suggestion for handling price increases.

Karen
Owner (Nouvelle-Zélande)
, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Well worth every cent

5,0 il y a 8 ans

Commentaires : Love this system, have had great support in times of need, and all Staff find it easy to use. Enjoy being able to personalise to suit my business

Avantages :

Bookings generating invoices

Inconvénients :

Nothing comes to mind immediately

Réponse de l'équipe de Software Revolutions

il y a 8 ans

Thanks for the great review Karen!

Leola
Bird services (Canada)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

over all a good program

4,0 il y a 7 ans

Commentaires : It was relatively easy to learn. Still not using full modules as intended. Using program 15 hrs a week with limited time to invest in learning modules. Easily adapts to aviary services and day care stays. Instruction booklet easy to follow. I find some files are lost, or not easily retrieved. ... have to try several times to retrieve by pet name with no hits but yet it appears under customer name???? I would recommend this program to other avian service like business. ... but nothing is perfect so I rated it a 4 over all.

Avantages :

easy to follow instructions

Inconvénients :

I lost some files, customer records.

Réponse de l'équipe de Software Revolutions

il y a 6 ans

Hi Leola, I'm glad you have found PetLinx useful for your type of business. Your files would not be lost but rather they may not be showing for a reason such as the pet has an inactive or deceased status. We'll be happy to help you go through this :-)

Daina
Director (Lituanie)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very good software for small pet hotel

4,0 il y a 7 ans

Commentaires : Perfect customer support, often updates for better works, good solution for small pet hotel, a lot of information about customers and pets.

Avantages :

Big amount of information about customers and pets, vaccination and birthday reminder, online marketing.

Inconvénients :

Pure statistics

Réponse de l'équipe de Software Revolutions

il y a 7 ans

We appreciate your great review and having you as a customer Daina. A¿i¿!

Mayumi
Owner, groomer (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Complicated

3,0 il y a 8 ans

Commentaires : The data organization part - keeping clients information and grooming history - works well. It took me a long time to figure out how to check out multiple dogs owned by a same owner, and to make a sprit payment. I lost some money because of that. I couldn't figure out in front of the customer, so I ended up let customer go without paying.
When I input the discription of services in Grooming tab, for some reason, duplicate information appears sometimes. It doesn't calculate in total price, which is good, but gets confusing when I look at the weekly sales at the end of the week. I still don't know why and how it happens.

Réponse de l'équipe de Software Revolutions

il y a 8 ans

Sorry to hear you have struggled with invoicing Mayumi, just remember if you're unsure with how to do something feel free to email or call, we're always available to help. With regards to duplicate services, there was an issue in an earlier version that we resolved so I suspect that you were using that early version. Please always ensure you install the latest update when prompted to avoid issues like this in the future.

Greg
Owner (Australie)
Eau/gaz/électricité, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Fast, simple and good integration for our business

5,0 il y a 6 ans

Commentaires : Helps keep track of bookings and accounts

Avantages :

Ability to invoice, email and sms clients from the package. Stand alone so no problem with data security. Easily backs up to external pen drive. No subscription fees. You own the product. Updates easily integrated. Easily see daily, monthly, yearly bookings.

Inconvénients :

Just needs a online booking code that can be put into a website(which is coming). I cant fault any of the product as it really does well at running a boarding kennel and our cattery.

Réponse de l'équipe de Software Revolutions

il y a 6 ans

Hey Greg thanks for the awesome review, you rock :0. Yes we'll have the online booking system ready for you to use very soon!

Duane
Owner/Manager ()
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

Petlinx Software

5,0 il y a 10 ans

Commentaires : Before I bought any software to run our Pet Boarding business I actually downloaded three programs that I thought would interest me and our operation. I was looking for ease of use particularly as we have a constant turnover of employees being so close to a college town. Taking for granted that most of our vet techs were computer savvy, training time needed to be held to a minimum. I found that Petlinx was the easiest program to work with. No complicated things to teach. I have had Petlinx from day one and I have not regretted taking the time to explore them all. It was a good decision. All I can say is Thank You Petlinx. You have made my life easy with your reliable software. I have had zero problems and this software is over 10 years old. PS. The reason for the 3 stars on customer service was the difference in time zones. Otherwise I would have given it a 5 star rating also.