Avis clients sur Rent Centric

Above and beyond anyone else in the industry

Commentaires : 100% satisfied for almost 10 years now

Avantages :

There’s to much that we enjoy to start naming, great platform, always improving and user friendly,)

Inconvénients :

Crazy to say but there’s too much software, again not a bad thing but I think we use maybe 40% or what’s available!

Grreat Partners

Commentaires : I have done a lot of research and Rentcentric truly has it all! I have had the pleasure of using this software for out 90+ location company for the past 5 years. No matter how our company has shifted and changed over the years, Rentcentric has been an important and strategic part of that! They have stayed ahead of the industry and are continually pushing new updates and pieces of tracking business. I find the price to be very affordable and approachable. [SENSITIVE CONTENT HIDDEN] are fantastic partners and will always help to find solutions and "make it happen!" Great software - great partners!

Avantages :

User friendly Helpful team of developers Innovative Quick turn around on tickets Cost effective

Inconvénients :

Few glitches (though they work through them quickly) Each feature has a cost - understandable but would love to see a :"full boat" so you don't have to pay per feature

Software to be avoided

Commentaires : The sales process is great, then everything falls apart. At what is now 10 months under our belt, trying to get things right they have completely given up. Most of the time they respond too our support requests timely, but still nothing gets accomplished. They should truly be ashamed. I have three more car share projects I need to get done in the next year to so and there is no way in good conscience I could use Rent Centric.

Avantages :

Great sales team up front and it advertises all teh features we would need for our car share program

Inconvénients :

10 months down the road (not literally, obviously) and it still isn't right. It's unusable. We have half a dozen major issues that are not being resolved, including something as simple as showing distance in miles not kilometers.

Great software with many features

Commentaires : Great software with many features, easy to handle, I didn’t have any major issues.

Avantages :

Rent centric is an excellent software with experience team behind it. They always answer my requests and help me with day to day operation. previously I had another software that I thought it could save me $$$ , I was wrong , many companies have a nice layout software but when your operation start growing you will notice that they don’t have a good solution. Don’t pay twice like I did. This company is professional and they provide upscale solutions.

Inconvénients :

Like any software, this is fits all software that sometimes you need to request some changes, modifications in order to meet your company needs

Rent Centric software for Seamless business integration

Commentaires : For a point of sale no fuss booking system, Rent Centric is well suited to our business.
Renting vehicles is in essence a straight forward transaction, our observation is many business's add unnecessary complexity to the customer experience.
From our perspective Rent Centric don't differentiate from whether our business is big our small, the team demonstrates huge integrity in their levels of customer service. We are very proud to associate our business with Rent centric.

Avantages :

Whilst our Webpage for landing customers is the frontline for our business, the integration of the RC software is the "silent Champion" providing all the core business functionality in the back ground. It's integral in providing a great customer experience, when online booking. It provides great transparency for our frontline staff and back office analytics.

Inconvénients :

Can't really find anywhere in the software we don't like, we have found its fit, form and function suits our business well, the Rent centric team have always been obliging in addressing/ assisting our areas of learning the system, equally accommodating in making adjustment's were possible to our specific needs.

Rent Centric is User-Friendly and Provides Seamless Use Through Multiple Users/Locations

Avantages :

Uniformity between locations, users, and administrators. Any employee can pick up where another left off, and be able to fulfill the same customer needs, regardless of location or specific customer. Customer service is also great!

Inconvénients :

I wish the end user had more ability to customize outside of the development team

Great support from Rent Centrics!

Commentaires : We are a small town dealership but handling many rentals a day. Rent Centrics makes working with our customers quick and easy. And no worries about the support if needed, they will be there for you!

Avantages :

Software is easy to figure out even if you've never used the program before. Makes it easy for teaching and great for others filling in at our dealership to use. Every section is self-explanatory if you just take time to go over them. If there is anything you can't figure out - the support team is there for you. My reps are super at receiving an email with quick response time and not only answers your question but goes one step further to complete the task if needed. Thanks!

Inconvénients :

I really don't feel like there is a negative about this software. We are happy to have it!

Product Review

Avantages :

It helps us manage our rental business..

Inconvénients :

There are several quirks about the system that we don't like. One big one is that after sitting for a while, the system spazes out and we have to close it down and restart.

Easy, All Inclusive Rental Software

Commentaires : The team is very helpful and friendly about helping figure this software out in order to discover what it's best functions would be for your individual needs.

Avantages :

It is all encompassing and integrates well with payment systems, which makes it a solution that we could easily plug and play into our website and payment systems.

Inconvénients :

Because it is useful for businesses large and small, it has many customizations that many users may never use. At first, it can be a bit overwhelming to know what to focus on and learn.

Simple to use but full featured

Commentaires : As a GM dealer we were looking for an easy to use and affordable solution to manage our courtesy transportation fleet and RentCentric fits the bill perfectly.

Avantages :

It's simple enough to use for my small fleet, but also allows us to offer full daily rentals. And its a good value.

Inconvénients :

Login takes longer than desired to access the server.

10 year customer

Commentaires : after 10 years, it's pretty obvious we're a very happy customer.. we're constantly approached by others, but after researching price and value, we know we're in professional, good hands.

Avantages :

User friendly software, excellent customer support. Without a doubt the best for our business and in the rental industry.. Rent-Centric is a very valuable asset and one of the main reasons we've stayed competitive..

Inconvénients :

nothing really, after getting past the newness, it's been a cake walk..

Thank you Rent Centric!

Commentaires : As mentioned before sometimes we have little glitches, but their is always someone to help and get the issues resolved in a very timely manner. I also need to give a compliment to [SENSITIVE CONTENT HIDDEN] who has always been there to answer any phone call or question I may have, even after hours.

Avantages :

Fast customer service, User Friendly, Really easy to make reservations.

Inconvénients :

Some minor glitches like any software may have, but issues get fixed in a timely manner.

Rent Centric Software Review

Commentaires : We are changing consumer perception of electric and plug-in hybrid electric vehicles using Rent Centric's simple and very flexible rental cloud software.

Avantages :

Ease of use, customization, adaptability, efficient subscription based pricing models, wide selection of products both ready-made and custom.

Inconvénients :

There are so many featured that it almost demands some training when first using the platforms. Very easy once one gets a hang of it.

Years of using Rentcentric, with great results

Commentaires : We have been very impressed with rent centric, and they continue to provide updates to the platform, allowing us to solve problems that arise and adding new features,.

Avantages :

We have used rent-centric for several years. We love that it is user friendly and easy to navigate

Inconvénients :

We did not like that they didn't have a mobile-friendly platform, but that was fixed and we now have been set up and presented with a mobile user-friendly platform

Highly recommended

Commentaires : Overall expierience has been amazing. The software is well thought out and really helps us run our operation efficiently.

Avantages :

The software covers everything we need to operate our rental operation. Outstanding Customer service really separates rent centric from the rest. Anytime we have a question or concern, there is always a friendly representative to walk us through.

Inconvénients :

I’m a big fan of rent centric. Everything is in line with our needs.

Charlotte Car Rental LLC - Rent Centric Review

Commentaires : I have solved my billing issues with Rent Centric as I can easily set follow ups and reminders. I also can accomplish everything through this software without having to utilize any other programs. Also, rep has been an outstanding account support and has made using and learning Rent Centric super easy. She is quick to respond and very patient.

Avantages :

I love that I can do everything needed on file through this software from initial checkout, updates, billing, and receiving payments. I also can run a wide variety of reports that tell me all the information I need to know.

Inconvénients :

So far, I haven't run across anything that I don't like.

I recommend this platform for anyone starting in the rent a car industry.

Commentaires : Great product and an affordable price. This system works great for the small business owner and allows for him/her to compete with major rental car organizations.

Avantages :

Ease of use, user friendly, great system to use if you have multiple locations.

Inconvénients :

Sometimes it would glitch when printing out rental agreements. The agreement would print outhis something different than what is on the screen.

Customer reps. are amazing with their response time. The support from RentCentric is 5 star!

Commentaires : It has all the functions that you need from a software for fleet management, rental use and accounting.

Avantages :

Its so easy to use that a 8 yr old wont have problems with the functions. The new versions are also available and work better on the Smart Phones and Tablets.

For the price, I am pleased with the software as a whole.

Avantages :

The customer support has been excellent. These people never, ever left me hanging. Once you get the templates set up, the software is much easier to use.

Inconvénients :

Initial Templates were extremely hard to set up on your own. Wish this was a more user friendly part of the software.

Great customer service

Commentaires : great customer service

Avantages :

Flexibility, if you need some changes done, most are done within a few minutes. They answer emails and phone calls promptly

Inconvénients :

sometimes, it glitches and will not except some of the reservation changes, you have to do them twice

Excellent rental car software

Commentaires : Overall an great experience! Also, technical support team is so helpful for whatever questions that rise afterwards!

Avantages :

The software works great and they also built a beautiful website that is synced with the software. Very easy to make changes and the setup process is super easy.

Inconvénients :

I don't really have any complaints about the software. If something didn't work properly, it was because the setup wasn't done properly. You learn as you go and at the end it all seems like a piece of cake.

Quality product

Commentaires : I have used the system for a while, it has given me a lot more information on our fleet. We can now track things more easily and can get reports that show how we are doing.

Avantages :

The ease of entering and tracking cars

Inconvénients :

The utilization report is not always correct

Great product, Superior Service !!

Commentaires : Dear Leadership Team at Rent Centric,

We at Exhilaride Rentals would like to give a major "shout out" to your Customer Support team at Rent Centric. We are especially pleased with the responsiveness of Marg, who is our primary CS contact. We are new in the business of renting Street Legal Golf Carts in South Florida, having opened early in 2015. Your client Tom from the Electric Cart Company in the Florida Panhandle area recommended Rent Centric to us. I believe he has been a customer for several years.

From the moment we first spoke to Marg at RC, she has been extremely helpful. From the integration of the Rent Centric software onto our website, to initial training, to the few glitches we've had along the way, we know we can reach out to Marg and she'll get back to us in a very timely manner and resolve our issues swiftly.

My husband and I have spent decades in large corporate environments prior to opening our small business. We realize how RARE it is to receive such strong support from a business partner.

We recommend Rent Centric very highly and we will be more than happy to speak with any potential customers about our very positive experience with your company.

Whatever you do....treat Marg right. Employees such as Marg are like gold !!

Love this software

Commentaires : We are new in the business renting 4X4's for beach driving. Rent Centric has been helpful in all areas and now that we are becoming more familiar it's really very easy to use

Avantages :

Once you understand all the working parts it's about the most user friendly software I've used. I'll admit the learning curve could have been easier with some dedicated training but Marg has always been available to answer our questions and doesn't seem to mind the plethora of individual questions.

Inconvénients :

Zen Desk is useless. Have to learn much of the software on your own, but again rep is very quick to respond to questions

Rent Centric Rocks!

Avantages :

Best software and team in the business to help you achieve your goals

Inconvénients :

It’s not nothing I don’t like about the system it’s very easy to use and a lot tutorial videos