Avis clients sur Simplicity

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En savoir plus sur Simplicity

Solution de recouvrement intelligente, flexible et abordable basée sur le cloud, parfaite pour les cabinets de recouvrement de créances de toutes tailles.

En savoir plus sur Simplicity

93 avis affichés

Utilisateur vérifié
Brand Promoter
Cabinet d'avocats, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 27/11/2018

"Great Software for Collections"

Avantages: It is very easy to use to keep your accounts in order

Inconvénients: I don't have any thing I do not like about this product

  • Source de l'avis 
  • Publié le 27/11/2018
Ali S.
Director of Collections
Immobilier, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 23/06/2021

"SimplicityCollect Hits The Mark"

Commentaires: I work for a property management company and am in the initial stages of building an internal collection department. [SENSITIVE CONTENT HIDDEN] went above and beyond to get us functional in a short amount of time. He's patient, friendly and thorough. Thank you

Avantages: Ultimately, it had everything I was looking for in a debt collection system. It offers a great deal of customization to effectively meet your department's needs. Technical support is timely and effective. They work closely with you to ensure the initial setup and training targets your specific needs. SimplicityCollect has an online help guide as well as videos to help with ongoing training. They have live CHAT for problem resolution. They also have a solid list of partners should you need payment gateways, skip tracing and more.

Inconvénients: I'm old school and like to have a manual to read through. I printed my own manual for every day use. This may be a non issue for many people, but was important to me.

Réponse de l'éditeur

envoyé par Katabat le 30/08/2021

Welcome to SimplicityCollect! We're excited to help you continue to be successful in your collection efforts!

  • Source de l'avis 
  • Publié le 23/06/2021
Dawn B.
Operations Manager
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 13/10/2021

"Great Debt Collection SoftWare for the money"

Commentaires: Simplicity makes it easy for us to track promises to pay and provides ample space for notes and customer information.

Avantages: Simplicity is a terrific debt collection software for the money. They are constantly upgrading and improving what they have to offer. It is easy to learn and use.

Inconvénients: I can pull anything that I need out of the system but wish there were a few more parameter choices for reporting.

  • Source de l'avis 
  • Publié le 13/10/2021
Bill B.
Owner
Comptabilité, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    2/10
  • Source de l'avis 
  • Publié le 21/07/2020

"Simplicity Collect issues"

Commentaires: Up until a week ago it has been okay, but the past week the software has been offline intermittently at critical times of the day for us, with no real explanations except the canned response. We will be evaluating other solutions after this fiasco.

Avantages: Easy to use for collectors. Basic reports are easy to export.

Inconvénients: past week have not had access to software intermittently, get canned answers for what the issue is. Have asked for call back from Management have not heard yet. Very rarely does someone pick up the phone when you call. We will be evaluating other platforms due to issues and lack of updates when there are issues.

Réponse de l'éditeur

envoyé par SeikoSoft le 24/07/2020

Bill, we are sorry to hear that you are considering other options, especially since you have utilized the software for over 2 years with little to no interruption or issue. In this instance, our support team did employ canned responses to ensure that all of our clients received timely and accurate basic information during the 3 partial days of performance degradation and service interruption. We are glad you were able to connect, after the service interruption, via phone with our Director of Sales. You also received a detailed personal email from our CEO explaining the specific details of the incident, our fail-over systems, and changes we implemented to mitigate future performance issues. And we were able to discuss and take care of your concerns for future continued service. We look forward to your continued use of Simplicity for your collection software needs, as we continually strive to go above and beyond to help you be successful.

  • Source de l'avis 
  • Publié le 21/07/2020
Graeme A.
Attorney
Cabinet d'avocats
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/12/2016

"I insist on Simplicity"

Commentaires: I've used Simplicity at three businesses now. When I was recruited by a collections law firm, I insisted they switch to Simplicity because it is by far the easiest software to train employees to use, has the most features, and had a simple subscription model. The support was always on top of our requests and even helped add features we felt were missing. I would never do collection work without this software.

Avantages: Easy template management with unlimited templates. Custom transaction names. Unlimited custom fields.

Inconvénients: No ability to set default transaction amount. No bankruptcy tracking (had to create custom fields for this). The biggest issue of all: in Utah, pre-judgment costs and fees are part of the judgment total, yet simplicity treats the judgment amount as 100% principal - could really use an option to break out the judgment without complicated adjustments.

  • Source de l'avis 
  • Publié le 28/12/2016
Joann R.
OWNER
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 26/08/2021

"Increased pricing to small business owners during pandemic by 150%"

Avantages: I have used this collection software since I opened my business. Now 4 years and thousands of accounts later , Simplicity decides to increase their monthly fee's by 150% for small business owners thus making it impossible to continue their service.

Inconvénients: Small collection agencies are hanging on by a thread during this pandemic as most Americans are unemployed . What does Simplicity do in response, increase the price of their monthly software by 150%. Thank you Simplicity , you have properly put a customer who has used your software faithfully out of business.

Réponse de l'éditeur

envoyé par Katabat le 30/08/2021

JoAnn,

We listen to our customers and deliver value based on solutions for their collection needs. As we deliver innovative technology services, we occasionally will introduce new product packages which we believe best suit our customer's needs. If you believe you have been placed in an incorrect package, please contact us directly and speak with your account rep to discuss the right package for you.

  • Source de l'avis 
  • Publié le 26/08/2021
Tiffany S.
Business Manager
Services aux consommateurs, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/12/2016

"Best thing since sliced bread"

Commentaires: We have utilized several different collection software. They all give the same promise but never deliver. We started with Simplicity back in 2014. We were unsure if we would be satisfied with the service but figured why not give it a shot. Simplicity Collect is by far the BEST collection software hands down. Tech support listens to your issues and they make changes to the system to help YOUR business run smoother. They are always available to answer any technical questions and if it's after hours, their self-help guides are very detailed with screenshots and step by step instructions.
We recommend Simplicity Collect to all our colleagues. Your search for a collection software should stop here. Look no further Simplicity Collect has what you need.

Avantages: Payment plan setup

Inconvénients: What's not to love?

  • Source de l'avis 
  • Publié le 28/12/2016
Alan A.
Owner
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/12/2016

"Doesn't get any better"

Commentaires: I've been with Simplicitycollect since 2013 I've never had a problem they couldn't solve within minutes. It is the best decision I've made for my business.

Avantages: It is effective and always getting better. Simple to use and learn. Very cost effective.

Inconvénients: The only thing I've had an issue is with the payment plan and how much a collector collects each month. So I would say the reports need a little work.

  • Source de l'avis 
  • Publié le 12/12/2016
Utilisateur vérifié
Co-Founder
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 08/01/2019

"Best Collection Software"

Commentaires: Great experience.

Avantages: The software is easy to use and cost efficient. The developers are always upgrading the software to make it easier to use and to add on better features. Its a one stop shop for collection agencies.

Inconvénients: When I first got Simplicity I wasn't able to split payment 3 ways but now they've done an update and we are able to split the payment 3 ways.

  • Source de l'avis 
  • Publié le 08/01/2019
Abbey H.
Abbey H.
paralegal
Services juridiques, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/12/2016

"Best Software System"

Commentaires: This system is very easy to use ! It is very easy to run reports and insert payments and the support staff is amazing

Avantages: It is very easy to use

Inconvénients: nothing

  • Source de l'avis 
  • Publié le 12/12/2016
Michael W.
Owner
Services financiers, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 14/12/2016

"Great product!"

Commentaires: Very Good product that is constantly upgraded to meet our needs. Custom work is available for additional cost. Customer service is outstanding and their employees really care about your business. The staff has gone out of their way to assist and get us what we need to operate.

Avantages: Cost, Ease of use.

Inconvénients: VERY limited reports. Most products now have a custom report writer where you can select which fields to show, and what fields to trigger. Reports in the system seem to change every so often away from what they were, which leaves us searching to find another way to report.

Réponse de l'éditeur

envoyé par SeikoSoft le 14/12/2016

Michael,
Thanks for taking the time to review our software. We will be calling you regarding our reports and importing process. Our importing tool allows you the ability and flexibility to map whatever file you get. Once you have that mapping set up you can use it indefinitely in the future so you don't have to set the mapping up with each file as long as the file structure does not change. Once you have it mapped, you can reuse the mapping to ensure that other files of that same structure are easily imported.

  • Source de l'avis 
  • Publié le 14/12/2016
Brian H.
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 19/12/2016

"Cloud Collection Software at Value Price Point"

Commentaires: This is a good cloud based software option for solos and small firms that need value on a budget. The program covers almost all of the needs that a collection attorney or agency would like to see addressed in collections and creditor's rights practice management solution. The case financials tab, maintaining case balances with all categories of damages, as well as the allocations and disbursement ratios of recoveries is a huge plus for this practice management solution at a very reasonable price for solos and small firms. The only enhancements that I can currently see are as follows: 1. Integration with a more generalized practice management solution - Most solos and small firms have to take on cases in other practice areas because they either don't have the necessary volume to maintain just a collections/creditor's rights firm or they don't have the staff to do so. Thus, they handle other types of cases that Simplicity is not really designed to handle. It would be nice for Simplicity to either broaden their scope and create a total practice management solution with their collections and creditor's rights platform as a module thereof or to create integrations with some of the more comprehensive practice management solutions, such as Clio or Rocket Matter, that don't have a collections/creditor's rights module. 2. Integration with Dropbox, Box, OneBox, etc... - An API integration with these services so that when documents are uploaded to Dropbox, for instance, then those files are automatically synced to and populate the related case/account document folder in Simplicity, if that case's Dropbox folder is linked to Simplicity. 3. More API integrations - It would be nice to be able to integrate quickly and more fully with a wide range of other third party apps that help solos and small firms run their practice, utilizing services such as Zapier. I realize that these suggestions cost money, but I don't think that a practitioner would complain about a one-time setup fee for Dropbox integration or a monthly fee if it was reasonable. I think a one-time setup fee makes more sense, but either could work. The same would go for other integrations. A lot of cases that may be non-traditional collections/creditors' rights cases, such as personal injury cases or breach of contract business disputes, become collection cases at some point when the prevailing party starts having to collect on a judgment.

  • Source de l'avis 
  • Publié le 19/12/2016
John H.
CEO
Banque, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 12/12/2016

"SIM REVIEW"

Commentaires: FOR THE MOST PART, I DO LIKE SIM. HOWEVER, I DO HAVE SEVERAL ISSUES. ONE BEING THAT YOU GUYS ARE NOW CHARGING BY USERS. THIS CAUSED AN INCREASE IN OUR BILL FROM 99 TO 350. THAT IS A CRAZY PRICE INCREASE CONSIDERING I ONLY HAVE 5 EMPLOYEES AND I USE THE USERS AS A PLACE TO ORGANIZE FILES BASED UPON THEIR STATUE SO TO USE THIS BILLING METHOD AS A WAY TO JUDGE THE SIZE AND USE OF YOUR SOFTWARE IS A POOR MISTAKE. IN OTHER WORDS, I USE THE USERS AS A STORAGE AND ORGANIZATIONAL METHOD AND SHOULD NOT BE PENALIZED FOR IT. SECONDLY, THERE ARE MANY ISSUES WITH YOUR FILE EXPORTER IT HAS SO MANY PROBLEMS WHEN I OPEN THE FILE. I UNDERSTAND THAT IT IS AN ISSUE WITH EXCEL HOWEVER THERE NEEDS TO BE A BETTER WAY TO DO THAT. THIRDLY, THE SEARCH FILTERS IN BULK ACCOUNT AND JUST GENERAL SEARCH HAS NO WAY TO CLEAR WITHOUT REENTERING THE BULK FEATURE, An ADMINISTRATOR SHOULD HAVE THE ABILITY TO OMIT A CREDITOR OR OMIT A COLLECTOR IN THEIR SEARCH. THE SEARCH IS CLUNKY IN ADDITION WHEN EVER YOU TRY TO ORGANIZE BY SENDING OR DESCENDING VALUES IT TROUGHS THE WHOLE SEARCH OFF OFTEN GOING BACK TO A PREVIOUS SEARCH CAUSING PROBLEM.

Avantages: ITS EASE OF USE.

Inconvénients: THE ACCOUNT IMPORTER AND EXPORTER

Réponse de l'éditeur

envoyé par SeikoSoft le 03/01/2017

John,
Thanks for your candid review and I am glad that we were able to call and work things out with you. In talking with you, your concerns were all overshadowed by our price increase. I can understand your frustrations there, it does sound like our support staff were able to identify your problems and work them out to your satisfaction. From a billing/user side we were also able to identify the "users" that you have in the system that were not being used as login users and mark them so you will not have to worry about being charged for them moving forward. As always we appreciate your business and the feedback and were glad to be able to identify and resolve your issues.

  • Source de l'avis 
  • Publié le 12/12/2016
Brian L.
Executive Director
Hôpitaux et soins de santé, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 30/07/2016

"Entry level with ability to grow"

Commentaires: The product is an exceptional value. As a new agency it meets all of our needs. Very easy to use and explain to our customers. Great portal for debtors to pay and client to review accounts. Very pleased based on the price. You must understand that this product is basic and if you need alot of custom reports it will cost extra, but the company and support are willing to attempt anything for you.

Avantages: Very simple to use

Inconvénients: Needs customization which cost programing

Réponse de l'éditeur

envoyé par SeikoSoft le 03/01/2017

Brian,
Thanks for taking the time to post this review of our software and we are delighted that you are enjoying your Simplicity experience. We will be reaching out to you regarding your comment "...this product is basic...". We want to make sure you understand all of the automated and customizable features of the software that are far above basic and more importantly we want to understand your reasoning for thinking the software is basic. Thanks again for taking the time to review our software.

  • Source de l'avis 
  • Publié le 30/07/2016
Natalie R.
Legal Secretary
Services juridiques, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    4/10
  • Source de l'avis 
  • Publié le 12/12/2016

"Good but a long way to go"

Commentaires: To be a collection software, Simplicity is lacking a lot of features and aspects that most legal collection practices need. While other software company's such as CollectMax offer everything needed and more plus a very simple and easy to use software, it comes with a large price. Simplicity doesn't tend to hold true to its name. At times I feel it isn't simple and easy to use. They seems to be adding more features as time has gone on but its still lacking the basic elementary functions a legal practice needs in order to use their software in streamline fashion. I hope over time they correct this. You get what you pay for and this software is an ok value for what you are given.

Avantages: not very expensive, seems like a good value for what is provided

Inconvénients: lacks alot of features needed for collections in legal field

Réponse de l'éditeur

envoyé par SeikoSoft le 03/01/2017

Natalie,
Thanks so much for your recent review of our software. We will be reaching out to you regarding your comments to make sure you are well trained on all the software features. We have one of the most complete Legal Collection Sections of any of our competition. The software was written with the assistance of a Litigating collection attorney and automates the litigation process from A-Z on a single screen. Additionally we have more than 60 legal reports to let you know where every account is in the process. We want to make sure you are aware of these features and if there are areas that we are still lacking we are anxious to learn what those might be and how we can improve. Again, thanks for taking the time to submit a review.

  • Source de l'avis 
  • Publié le 12/12/2016
Ali N.
Operations Manager
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 12/12/2016

"Simplicity Collection Software"

Commentaires: Simplicity Software has brought much value to our company. We are catering to our clients with great success giving them access to the client portal which gives them satisfaction to have the ability to view their accounts in live status. Our team at RFS finds the software very user-friendly, with the enhancements features that Simplicity continues to the role will give us the ability to continue giving the best of service to our existing and potential new clients.

Avantages: User friendly

  • Source de l'avis 
  • Publié le 12/12/2016
Julie W.
Paralegal
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 21/12/2016

"love it but need better reports"

Commentaires: We love this product. We don't love that we cant pull the reports we need. Simple daily recpts cash report. We are a law firm and we had to invent a way to pull cases for court dates. And printing a recpt is a huge hassle. We also can not get it to run with QuickBooks. What if our county starts electronic filings? Will Simplicity be on board with those changes?

Avantages: easy of use. love a lot of things about simplicity

Inconvénients: lack of simple reports, no way to pull court hearings for a certain date. NO RECEPT BUTTON..thats my biggest issue. and the fact we cant get it to work with QuickBooks. We have to hand write a recpt. enter it in then enter it into quick books..for every payment. a lot of work.

Réponse de l'éditeur

envoyé par SeikoSoft le 03/01/2017

Julie,
Thanks so much for your review. We have taken your suggestions into consideration for future enhancements. In the meantime, you can create your own custom receipts very easily using our DocGen features. Additionally, you can create your own custom reports using our Account Export Tool. Give us a call, we would be happy to walk you through either of these options to help make your job easier.

  • Source de l'avis 
  • Publié le 21/12/2016
Caitlin B.
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 12/12/2016

"Best value for small businesses!"

Commentaires: SimplicityCollect is perfect for us! The software is easy to use and the prices are unbeatable. Their customer service department is quick to respond and they are continually releasing new features.

Avantages: Price, ease of use, ability to suggest new features.

Inconvénients: Their internal testing process could be a bit more comprehensive, as we occasionally find bugs on our live version after new releases.

  • Source de l'avis 
  • Publié le 12/12/2016
Joe D.
IT Manager
Services financiers
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/12/2016

"Great CRM with rapid feature development."

Commentaires: Nothing bad to say about this product, we have been a customer for three years now and there have been very few outages which is more than I can say for any other CRM platform. Very happy customer here.

Avantages: Rapid feature development.
Customer care.
Straightforward pricing.

Inconvénients: None that haven't been taken care of by customer support.

  • Source de l'avis 
  • Publié le 12/12/2016
Charles R.
owner
Services financiers, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 16/12/2016

"Simplicity Review"

Commentaires: We have been very happy with Simplicity! My regret about this review is I can only give 5 stars for Value and customer service.

Avantages: Ease of use

Inconvénients: We do not own the paper we are working. So we have to use a separate program for our billing needs.

  • Source de l'avis 
  • Publié le 16/12/2016
Joseph T.
attorney
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    5/10
  • Source de l'avis 
  • Publié le 12/12/2016

"Capable of so much more!"

Commentaires: The program is very difficult to navigate, and customer support is woefully insufficient. Telephone support used to be a phone call away, but now it is non-existent, but the price keeps going up.

Avantages: What I can figure out about what it does, it does well.

Inconvénients: It is very nonintuitive and difficult to navigate.

  • Source de l'avis 
  • Publié le 12/12/2016
Randy C.
Operations Manager
Cabinet d'avocats, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 07/06/2017

"Easy to use"

Commentaires: Lots of business.

Avantages: Lots of options. Easy to use. Importing files is a snap.. Highly recommended to every office administrator.

Inconvénients: Custom work costs too much. Some things cannot be done, Overall though this product is extremely user friendly.

  • Source de l'avis 
  • Publié le 07/06/2017
Sjannah S.
Office Manager
Services juridiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 29/12/2016

"Simplicity Review"

Commentaires: Has really improved their customer service. I am really looking forward to the new upgrades in the New Year

Avantages: It has good customer service when there is an issue

Inconvénients: Things change and I have to call and have them change them back

  • Source de l'avis 
  • Publié le 29/12/2016
Valerie M.
Owner
Services financiers, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/12/2016

"Simplicity Feedback"

Commentaires: Great collection software at an extremely reasonable price. We have been a customer for almost two years and couldn't be more satisfied.

Avantages: Ease of use.

Inconvénients: There's not much bad to say - direct payments could be a little easier and it would be nice if the customizable downloads actually defaulted to Colorado rather than Zambia, but there are very small problems

  • Source de l'avis 
  • Publié le 12/12/2016
Matthew L.
Attorney
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 28/12/2016

"Great Service, Great Value!"

Commentaires: My expectations have been met since using the service, which is going on almost three years. I would highly recommend Simplicity to any law firm in the debt collection business.

  • Source de l'avis 
  • Publié le 28/12/2016