Avis clients sur Stova

Une meilleure vie marketing

Commentaires : J'utilise Aventri car elle contient toutes les fonctionnalités nécessaires pour organiser et exécuter mes différents projets. Elle est facile à integrer à ma plate-forme d'automatisation du marketing et simplifie complètement tous les flux commerciaux.

Avantages :

Il ne comporte pas de frais, ce qui est très agréable pour ce type de logiciel. Je n'ai pas trouvé de difficultés pour créer mes événements, les outils sont simples d'utilisation. J'ai également trouvé les didacticiels très faciles et idéals pour utiliser Aventri.

Inconvénients :

j'ai rencontré plusieurs fois des difficultés pour joindre le service client. Je n'ai pas vraiment trouvé d'autres inconvénients, mis à part le design du site qui pourrait être un peu plus moderne.

We use Aventri for multiple clients

Avantages :

We use Aventri for annual conference registration for a number of our clients and it is so intuitive and easy to use. Plus, anytime I have a question, customer service has been so easy to work with. The reporting is great and I think this is an awesome product for conference registration.

Inconvénients :

There really isn't anything that I completely dislike. If you allow registrations from the same email address, there isn't a way to alert someone that they are already registered. Which is the only thing that I didn't like about it.

It’s very good but not quite great

Commentaires : Quite an expensive way to gather registrations and unless the registration is particularly complex (eg, multi module and has accommodation or travel) then other cheaper options are available readily

Avantages :

Registration pages can be set up pretty quickly for basic events. Does the job of getting someone signed and up info can be sent easy to let them know

Inconvénients :

Originally as Aventri and now joint with meetings play to make Stova, and since customer support hasn’t been fantastic and not sure of the direction it’s going in.

Consider Your Options! CVENT & Salesforce Are Much More Reliable & Trustworthy!

Commentaires : Aventri software itself is easy to use for the most part, with the exception mentioned above regarding the text content. Our overall experience has not been the greatest - the amounts of threats that they make for billing less than 60 days from receiving the bill is unprofessional and for sure created a bad taste. I highly recommend looking into a different and more reliable resource if you are sourcing registration portals, top 2 would be CVENT and Salesforce which are also more user friendly and customizable. Etouches generally has many changes over the course of the years as well so if you do choose this solution be sure that you can easily adapt to new layouts often.

Avantages :

The software itself is easy to use and is pretty much user friendly

Inconvénients :

When trying to edit pages the text formatting is always all different and you have to redo the formatting constantly. You can literally hit the return key and the next line of text is a different size, different font, spacing is off, it is not simple and easy. Even when you try to reformat by clearing all formatting and starting over it still is not consistent. Customer service in terms of billing is just unacceptable, we have been a loyal customer since 2015, we received a notification that our account was in risk of being suspended, so I was able to escalate internally to get the payment issue settled. Within less than 24 hours of being told we were in "risk" after spending 3 hours creating a full registration page without warning our account was suspended and all of the work was lost. This is truly the most unprofessional experience I have ever had and we will be looking into a different technology moving forward including CVENT, Eventbrite, or Salesforce which all have much better reviews.

Revolutionize Your Event Experience with Stova

Commentaires : Stova app provides a comprehensive and streamlined event planning solution. Its user-friendly interface and customizable features make it easy to create and manage events, while its collaborative tools and real-time analytics help ensure success. Despite occasional technical issues and pricing concerns, Stova app is a valuable tool for event organizers.

Avantages :

Stova app provides a seamless and intuitive event planning experience. Its user-friendly interface, customizable features, and collaborative tools make it an efficient and effective tool for managing events. Additionally, Stova's real-time analytics and reporting help event organizers make data-driven decisions, resulting in successful events.

Inconvénients :

Observed glitches or technical issues with the Stova app. Additionally, the pricing plans may not be suitable for smaller events or organizations with limited budgets. However, these issues are relatively minor and do not detract from the overall functionality and effectiveness of the app.

Very good customer support

Avantages :

Good customer support very rarely get sent to hold when I call in. Staff is friendly and if they cannot solve the issue for me immediately, they follow up regularly to inform me where my ticket is in the process. Aventri has so many features that we have yet to utilize. The previous software ran out of features that we needed where as Aventri seems to keep adding more to the portfolio before we even realize its something we need. They are constantly upgrading and improving. Our customer success team is very friendly and engaging and often follows up on our support tickets.

Inconvénients :

The reporting system is complex. It would be pretty much impossible to maneuver successfully without dedicated support.

Good and bad points..

Commentaires : Overall: This has a lot of nice features and is fast when working correctly, but you may have trouble getting started and using it, especially if you're a small business and don't have dedicated employees for event management.
It is expensive.
We did benefit from using this after hiring a more tech savvy employee who could use it somewhat well. The reports helped us gain insights and improve our following events.

Avantages :

Pros: Technical support that is easily accessible anytime via phone or email, nice reporting and analysis, numerous features, dashboard showing revenue among other stats, RSVP feature, multiple types of attendees, API, activity tracking, and ticket scanning. It has a lot of extras and nice features, fast and powerful when working correctly. It functioned for us as a small business.

Inconvénients :

Cons: Difficult to use even with the tech support.. it was incredibly daunting getting this set up. I did not at all look forward to using it. The price is rather high and there were some extra fees. We had difficulties with payment processing. It was not easy to use with the other systems we already have well established for our business.

Great product - flexible to suit a wide variety of events

Commentaires : Our team was looking for a registration solution that could be flexible to suit our needs - it needed to be reasonably priced as we are a non-profit. Aventri has been a life-saver! Our team was up and running - building events within a week.

Avantages :

The ability to template the routine events and still be flexible to create individual experiences for others. Customer service is exceptional - amazing support team who are always on hand to help.

Inconvénients :

Websites are fairly basic, but it gets the job done with limited technical skill on my part. They are in beta with a brand new website function that looks amazing.

Love Aventri

Avantages :

I love that you can call technical support any time you have a question. They're very helpful.

Inconvénients :

Can't think of any right now. Maybe the design could use a little update?

Solid Event Management Software

Commentaires : Our process in the sales cycle was a bit slow at first due to some miscommunication on both our parts but once we got to the right team the process was very clear, implementation took very little time and we had a fully functioning events management system. Support has been excellent to work with.

Avantages :

All the tools required to create, publish and run an event in the modern world. This includes email management, opt outs, reporting and follow ups. Aventri also allows you to manage custom preferences like meals and and optionally register for individual sessions at an event.

Inconvénients :

While the integration exists to salesforce we don't find it as robust as it could be. If Aventri was to improve what you an integrate and make it a full bi-directional integration it would be perfect for us.

Making Events Easy

Commentaires : In order to reduce complexity we are moving to Aventri, which will be able to manage a large amount of the workload and coding that the current systems needs.

Avantages :

The web interface and easy to program options make Aventri a simple process for basic event management and allows you to put all the elemtns in one place. The interaction with other packages is also very reliable and easy to set up, especialy the interface with Saleforce.

Inconvénients :

If possible there can be too many options and the limited number of fields can cause an issue, especially it there are sub questions whcih take up one of the slots. There is also a loss of some functionailty with the simplification of the system.

Aventri (formerly eTouches) is a fully-featured event management platform

Commentaires : Excellent customer support! Very happy with the overall experience after running events using Aventri / eTouches since about 2014.

Avantages :

Tons of flexibility in how to manage registration processes and stay organized with registrations and name badges. I also like how easily it integrates with lead collection technologies.

Inconvénients :

I feel their website / e-registration module could be improved in both looks and functionality, and I think it's disappointing a mobile app feature is no longer included with their desktop plan pricing. Too expensive for the mobile option so we end up using a 3rd party.

eReg is life changing!

Commentaires : eReg has changed our lives! With our previous event registration system, there were constant complaints from attendees about the registration process. To the extent that nearly all of our registrants would actually register by phone or through staff in the office. What's the point of having and online registration platform. Now 95% is done through eReg, enabling our staff to use their energy and talents on the actual event production and execution.
Through the efficient use of the onsite registration and mobile check-in features, post-event wrap-up is easy and no hassle. With a few clicks and pre-drafted email templates, we can send 'thank you' emails to those that attended, 'sorry we missed yous' to those who never made it, and tax deductible notes to those who supported the event first thing the day after the event.
The integration between eTouches and Salesforce has been lifesaving for us. With our previous system, unique guest lists and email lists were created for each campaign/event. After the event or campaign was complete the information would be updated back into Salesforce if time allowed, which was rare. Now we know instantly who received which emails and what program they registered for, which makes our Membership Group and Business Development teams VERY happy.
There are a few things I wish could be more integrated in eTouches, but as those things come up I've been able to submit our needs through the customer support portal and eTouches continually adds them to the development queue. They constantly make updates to the different modules to increase functionality and better the user experience.

End User Friendly and Great Customer Service

Avantages :

I enjoy all the features and modules that Aventri has to offer. They also provide great customer support. It is end user friendly which made it easy to integrate into our non-profit associations.

Inconvénients :

The website editing and formatting can be frustrating at times.

Great Product for Smaller Company

Commentaires : It has been good. I've always gotten answers and I like the online chat feature for help.

Avantages :

The price was right on target for our needs. As we don't have a huge number of users /attendees so this fit our needs. It gives us more than we needed which allows us to build and grow with it down the road.

Inconvénients :

There are a few features I learned we can't do but I know you can't please everybody. It's also pretty minor. There are lots of pages/ place to go so sometimes it's hard to remember where to go for more in depth changes.

Great event registration software!

Avantages :

Easy to use, user-friendly event registration software with a great support team and great customer service. I love the reporting features and how I can quickly send a snapshot of the meeting details to show where we are.

Inconvénients :

It has been a pleasure to use so far. I haven't had any bad experiences with customer support like some others have mentioned.

To infinity and beyond....

Commentaires : We have used etouches for many events over the last three years. Powerful and flexible, it is easy to use out of the box for simpler meetings, while its rich set of features is capable of supporting the most complex of meetings - and much more. And, as a bonus, if you have a problem that isn't covered by their extensive knowledge-base, the etouches support team is helpful and responsive - round the clock. This isn't a toy, it will reward the curious, the demanding and those ready to explore its full potential to enhance their meeting design. Pros: Great communications tools, great registration form designer, great custom report generator. An almost perfect set of all the basics that every event manager needs; plus so much more that can be used to add value to any meeting. Cons: Nothing significant that comes to my mind; and if there are any, etouches will be working hard to address them

Nickel & dimed for a pieced together solution

Avantages :

The *promises* pre-purchase of ease of use, integration and transparency in pricing

Inconvénients :

Everything that was promised seemed to dissolve after the contract was signed. They've since changed their pricing model to line-item charge for modules promised as a holistic solution. I need dev help for every change I make and the redirects throughout the registration flow significantly hurt my attendee conversion.

e-touches = events made easy!

Commentaires : I only came on board to manage our event after invitations was sent out - I missed out on training and the initial process.
After an hour of training I took over - it was painless. Once I was familiar with the basics of the system it was a pleasure to run the event!
Information/lists are available and correct
Online registrations a bit of a challenge - not e-touches though, registrants' mistakes (but very easy to sort out on e-touches)
Payments/refunds 100% manageable and accurate
Onsite registration - again, should be easy and accurate, except for registrants who changed places with others without prior heads up
Badge management was never as easy as with e-touches!
Lastly - there is always someone available to assist - whether a telephone call or an e-mail.
Thank you e-touches!

Amazing software!

Commentaires : We have been using etouches for all our events for online registration as well as email marketing and the performance is terrific! etouches is easy to use and very user-friendly. We just need to set up several templates and with a few clicks then our email campaigns are ready to go. It also allows us to analyze the data and generate specific email lists from time to time,which is very important as we would be able to adjust our marketing plans for the events depending on the data. It saves us much time in doing tedious jobs and allows us to put more effort in event production and execution. We are now more efficient at work because of this amazing software! We would definitely recommend etouches for event planning and management.

Aventri - Event Review

Commentaires : Overall though Aventri does provide a product that does the basics of putting on an event. But just be prepared to do things manually.

Avantages :

For the price it did what it said it was going to do. We were able to have an event platform, mobile app and badge printing on site.

Inconvénients :

Again the price though was a downside because we found out a lot of the tools we needed were an extra cost and we didn't find this out until we were onsite at the event. A lot of pieces we had to do were manual, which took us as a time a lot of time to complete. We had a issues with printing on site and the team we had onsite at 2 of our events were not easy or great to work with.

All-in-one event management platforrm and also for associations

Commentaires : I have been using event software for now more than 15 years and I use Etouches every day for :
- managing members communication with easy emails / template / dynamic content
- managing new event (with templates) and with regards to members' quality
- creating cross event reports about demographic, evolution and financial perspective A nice use is also to let your attendees to event update themselves your global CRM database. The only con I see would be sometimes the complexity for some very advanced functions but then the support is there and having live support by chat is really convenient

Excellent Registration Solution for Today's Event Professional's Needs

Commentaires : TeccSociety's commitment to delivering cutting-edge and innovative event technology education and solutions to event professionals continued this year. The TeccSociety management team conducted a thorough request for proposal (RFP) and determined that etouches would deliver the registration solution experience required based on our extensive scoping requirements. We were thrilled with the event set up support team servicing our account, and their ability to provide additional suggestions to enhance the data collection and user experience. Etouches is a Certified TeccPartner for good reason and we look forward to continuing to partner with them in the future.

One of the best registration systems for conferences

Commentaires : The system is very easy to use, and there is lots of functionality for complex requirements. It is one of the easiest to add fields and options. The emailing functionality is excellent with lots of flexibility built in for templates. The reporting is one of its best features of this system with a superb dashboard to analyse where you are with bookings, options, revenue, and more, at any time you need.

etouches is super easy to use

Commentaires : etouches has been so wonderful for my first event! Since the software was created by event planners, it is very very user friendly and has helped create a great website to register for our event!. I am not a super tech person, but I have found the site easy to navigate in order to create appealing and effective event and registration pages! Overall my experience with etouches has been wonderful!