Avis clients sur 3PL Warehouse Manager

Bon logiciel d'inventaire

Avantages :

Ce qui ma plu dans 3PL warehouse c'est la gestion facile des inventaires

Inconvénients :

Moi je n'ai pas eu d'inconvénient lors de son usage

A good tool for growing companies

Avantages :

We started using Skubana / Wxtensiv Warehouse Manager when we were outgrowing our previous order routing platform. This tool allowed us to set processing logic on all orders and route them appropriately. Additionally it helped simplify our worldwide inventory visibility and purchasing.

Inconvénients :

Support can be slow to fix bugs. Our account manager is very responsive and there are not many bugs, but they can take a month to get resolved once one is identified.

This is the perfect software for a warehouse

Avantages :

It is easy to learn and easy to navigate and has most of the basic features that any store would need (Neither more nor less). good relation of groups to microgroups. It is very effective and useful to scan barcodes, I think the best is online access for our customers, the customization of packing lists makes the user experience is satisfactory and clear. and what makes this tool superior to the others is the ability to access everything remotely without intermediaries.

Inconvénients :

The billing module is really confusing. for my cocept this application is made for small organizational structures. has low performance (Slowness) with high data increases, I'm not very satisfied with customer service, it's fine but it can be better. The cost for small businesses can be high, the return on investment is not short term. (Of course it depends on how much you move)

Order functionality and support is extremally poor

Commentaires : Did provide us with better visibility of inventory however the order functionality and the API connections to clients are very poor and continually have issues. Support is poor at best, non responsive and rarely addresses root causes, continually just kicks the issue down the road with a bandaid patch.

Avantages :

Ease of implementation, implementation team was good to work with.

Inconvénients :

Order functionality is awful, continually have orders not pulled through properly. Support is slow and provides no root cause or long term solutions. Kitting functionality does not work properly, solutions are either alias skus or a constant transfer of inventory between skus. High order volume always breaks the system, we have to limit the batches in size other wise the system takes hours to process the orders. For a high volume facility this is not a good software. Very limited abilities with small parcel service, and a lot of additional steps are required. More for a slow LTL facility.

3PL system

Commentaires : working with 3p has been nothing but the best! Yes, 3pl might take longer than usual to respond to certain inquiries but lets be realistic here, we as humans can only do so much in a day! If I need a quick response I simply call 3pl and provide them my case # and they help right away! It is a very straight forward system to use and is very simple to navigate. Smart View update is looking to be a great update to help in so many new functions that are very easy to manage! I use 3pl all day everyday! Love the help I get from all agents over there.

Avantages :

It is a very straight forward software to manage. Smart View update seems to be a lot helpful!!

Inconvénients :

The fact that I had to learn the new update, but with the help of the 3pl team I was able to figure things out. not so much a Con. lol...

Ease of use

Commentaires : 3PL Warehouse manager offers a full suite of functions, with the ability to add and or delete various functions

Avantages :

3PL Central is easy to navigate your way through

Inconvénients :

It is a bit difficult to set up items but once you have done it a couple of times, you can breeze right through it

Product functional but very clunky.

Commentaires : Functioning WMS.

Avantages :

The software is functionally designed with 3PLs in mind. The software is probably one of the cheaper solutions in the market. The help videos under the "Office Hours" are very useful. There are some folks that work in customer support that are very knowledgeable, if you can get hold of them.

Inconvénients :

The company promises a lot in terms of coming features and developments and has yet to deliver and customer support leaves a lot to be desired. It is apparent they spend a lot of money on advertising to attract new customers, but from what I have experienced they don't care much in terms of retaining their customer base. For example, I have an open help ticket almost a month old, I have reached out to customer support several times now with no communication back from 3PL on the issue - prompting me to place this very review. Mobile app is particularly buggy, and their mobile support outfit is particularly unresponsive.

Great Partner

Avantages :

Customer Support is outstanding. They listen to your ideas and feedback. You see your suggestions in future updates. If they have a feature you need and they don't have they have great API's so you can extended the software to met your needs.

Inconvénients :

The older version sometimes struggled with large customers. The new product doesn't have this issue.

How 3PL connected us to our Customers

Commentaires : Our distribution customers demand a warehouse management system that allows 24/7 visibility of their products, that allows them to send and receive orders electronically and is scalable to meet their future growth plans. The solution for us was 3PL. The 3PL system gives our customers outstanding features but still provides our company with a cost effective WMS solution. The ease of navigation for both customers and our users is a big plus. New features are always being added to upgrade the system. Customer support has been terrific. When we have a problem the courteous staff at 3PL has always responded quickly and professionally. I also like the small business attitude of "how can we get it done together so everyone wins". 3PL has been great for our company and I recommend it to any warehouse looking to upgrade their WMS system.

Avantages :

3PL offers us the following benefits: 24/7 web visibility for our customers. Multiple EDI formats to exchange data. Shiping and receiving e-mail notifications. Ease of navigation for customers. Simple order and receiving windows navigation. UPS label integration. On-going system upgrades at no charge. Excellent reporting capabilities. Bar coding capability. Great customer service.

Inconvénients :

System needs to provide the capability to print pallet labels for inbound shipments with lot and shipment details. System needs to be upgraded to provide more flexible billing schemes. System needs to produce a distinct shipping tally for the consignee to sign at time of pick-up.

Cloud based WMS software at it's best

Avantages :

We had/still have a small number of orders and shipments but this has allowed us to remove so much wasted time and energy from our day. We were just so unorganized before. The ability to access everything remotely has been a big help.

Inconvénients :

This has fit our needs perfectly. I can tell by using it that it can handle much bigger operations than we have but it has been great for our application as well.

Good Review

Avantages :

The software is very easy to use. It is user friendly for everyone. It is very easy to navigate if you aren't sure how to use it.

Inconvénients :

Sometimes it is hard to speak with a representative, you have to wait on hold for at least 30 minutes before speaking with someone.

Avoid! They will trick you into an extended contract & then threaten you

Commentaires : Terrible support, Lack of integration bad UI..

Avantages :

I wish i had the sales people these guys have..

Inconvénients :

Its very very basic, The interface seems to have been designed in 1993. It lacks straightforward integration with any standard shopping cart Shopify, Bigcommerce but worst of all when its time to move on & you try to cancel the software you will find that in the small print they have trapped you into another 12 months Clearly entrapment is the only way they can retai customers..

Awesome Product.

Avantages :

3Pl Central is an easy-to-use product that just works. Simple and intuitive. Very powerful. all the features of a million-dollar product and much more affordable.

Inconvénients :

none.

Great Software

Commentaires : Our Clients are able to access their inventory and reports, a great communication tool.

Avantages :

Inbounds and Out bounds are easy to process.

Inconvénients :

Some of the sub layouts are small and hard to navigate around.

my opinion

Commentaires : it is ok there needs to be more attention to customer service

Avantages :

it has multiple options that can be used.

Inconvénients :

the software has bugs and often has errors.

A successful warehouse management is the core of each company success

Commentaires : Warehousing could not be easier with you it

Avantages :

Its could based feature make it a powerful software to handle warehouses daily works, its interface make control of everything just easy

Inconvénients :

Almost cover all needs of Warehouse management, but could take advantage of a more user friendly combustible interface

Great

Commentaires : Awesome

Avantages :

Very easy to use, really simple for new employees to get a hang off, one of the easiest software I have used in a while

Good Product

Avantages :

This product is great when it comes to order monitoring and inventory makes accurate. Easy to use.

Inconvénients :

Just improve more the features to be more compelling. Great customer support by the way.

Using this software has enabled me to carry proper internal controls on quantity of materials and its whereabouts when needed

Commentaires : Overall Great Program

Avantages :

This software offers a user friendly interface that allows the warehouse manager to properly control materials in the warehouse

Inconvénients :

Needs a little upgrade on the accountability strategy whereas stock is adjusted when stored in the warehouse or taken out and used

Falcon Worldwide Distribution

Commentaires : 3PL is an integral part of the success of our business and the success for the future. We see 3PL as a true partner as we grow and develop.

Avantages :

Excellent for ease of use and training. 3PL format has allowed our employees to be much more effective for order entry, document preparation, and inventory management for our customers. Very good login capabilities for customers to gain real time information. Excellent customer support by 3PL staff. Effective tool when courting new customers. Automatic emails and login for customers + ability to promote multiple warehouse locations is strong selling point.

Inconvénients :

Took some time to have new features requested for followup. Initial EDI implementation took longer than expected. This may have been more for the EDI partner than 3PL, but all tied together. Report writer would be great enhancement feature we are looking for in the future.

Global Warehouse Management

Commentaires : Online automation tools effectively decrease the amount of one-on-one time that warehousing employees spend speaking with clients via telephone or in person, without sacrificing customer relationships in the slightest. On the contrary, manufacturers and other vendors actually feel more loyal to a warehousing company when they are notified about updated inventory information and shipment statuses in real-time, day or night. 3PL Central’s web-based management system saves warehousing companies money by doing away with long-term contracts. Instead, users pay only for the features they need. Users can also add and remove warehouses from their internal system with just a few clicks of the mouse, and they can use 3PL Central’s proprietary “Billing Wizard” to track all billable activity and charges by customer.

Avantages :

3PL Central provides a great value for warehousing professionals

Inconvénients :

The platform's features are very industry-specific.

Happy Customer with Some Wishes

Avantages :

Easy to use Nice and knowledgeable people Located locally

Inconvénients :

Some features (such as item setup) requires not-straightforward operations. Lacks some important capability such as audit trail for master file update. Not optimized for huge warehouse operations.

Quality Software & Top Notch Service

Avantages :

They have a true cloud based WMS solution that we can access anywhere. The user interface is easy to navigate and understand. Support inquiries are handled quickly and professionally. System feels like 100% up-time. Regular updates and feature enhancements. All reports are customizable to fit our needs.

Inconvénients :

The look of the software could be refreshed, but they are already working on it from what I understand. That being said, their current look is much newer than other WMS solutions we experienced/reviewed/demoed.

3PL Central

Commentaires : Great solution for small to mid-sized 3PL providers.

Avantages :

The product has been a great solution for us as it's very inexpensive and uncomplicated to implement and run. Our core business is Foodserviec and we did not want to implement a full warehouse management package to run our 3PL business so we looked for SaaS solutions instead. 3PL Central was among the least expensive we found and it has all of the core functionality we need. Customer service/support are excellent. The product is being improved on constantly. Although not the most sophisticated package on the market it offers a strong value.

Inconvénients :

Ease of use is not what it could be because of a few shortcomings like not being able to alpha search product descriptions for order entry or reciever entry.

6 months under our belt with 3PL central

Commentaires : Overall this is a very full-featured software. We enjoy the prompt responses from the support team. We are waiting patiently for more Rest API's and android scanners. We've been told they are on the horizon, but it doesn't look like anything is coming soon.

Avantages :

Robust Billing Wizard. Prompt and professional support team. Smart Pack is a really cool way to reduce errors during packing.

Inconvénients :

The UI feels old. Not intuitive. Does not handle consignment between customers.