Avis clients sur IBM Maximo Application Suite

Simple à paramétrer

Avantages :

Maximo est un outil très puissant et pourtant simple à paramétrer. S’il vous faut des modules sur mesure c’est possible et il faudra des compétences en développement.

Inconvénients :

Impossible de faire du custom sans être développeur. Il serait intéressant d’avoir des modules no-code

Robust FM software

Avantages :

Tracking of work orders and service requests is great, also assigning job codes to preventative maintenance plans and labor hour tracking.

Inconvénients :

Ability to make changes or customizations to software

The most comprehensive asset management software in the market

Commentaires : IBM Maximo is a powerful software that is loved by us and our clients when they figure out the ease of use and how they're capable of managing their large base of assets with the extensive capabilities of Maximo. This masterpiece from IBM is very powerful and can be used for different applications. One great example of how the software can be used is to assign tickets to different employees based on the type of work they do. Maximo allows employees to choose from a wide range of applications.

Avantages :

Maximo is one of IBM's masterpieces, with true comprehensiveness to manage enterprise assets. It is powerful and versatile, and it's easy to use. It's by far the only end-to-end asset management software on the market. It can serve as a centralized database for your equipment, and it will help monitor and manage your assets. If you have a lot of equipment, Maximo is the way to go. It can help you keep track of everything, and it has all of the tools you need for managing, maintaining, and servicing your equipment.

Inconvénients :

I find the product's ease of use to be its best feature and also the most frustrating. The user interface is confusing when attempting to learn how the program functions; modules have similar features, but not all of them are intuitive. I switch between browsers depending on which one works best for different tasks.

Not user friendly

Commentaires : I use it for time sheet tracking, purchasing processes, and other processes.

Avantages :

Maximo has a wealth of functionality built in which means you can do more with a single program. This allows for a single point of use program which is potentially more efficient.

Inconvénients :

This software is not user friendly at all! I have used a lot of difficult software but this one is the least user friendly I have encountered in a long time! It really detracts from the positives of the software.

Asset Management, Monitoring and Predictive Maintenance in a single tool

Commentaires : The IBM Maximo system is one of the best software that I have used. It has made countless tasks easier. There are many reports that can be customized to the needs of the company. The reports can be used to make decisions to help improve productivity and quality of service while keeping up with maintenance and failure predictions to prevent any previous failures from happening again in the future with the detailed in-depth historical reports.

Avantages :

I have been using Maximo for about 2 years and have been very happy with the ease of use and the reports it generates. I have been using Maximo to track our equipment and work order requests. I have found the maintenance history reports to be helpful in predicting equipment failure. I also use it to track employee time and generate reports on individual employee work habits. It would be nice if it could compare time worked from day to day, but it does not so far.

Inconvénients :

Maximo has many features that can be useful to businesses, but it may also be confusing for some users. The software is expensive, and much of its cost may be due to its advanced feature set.

Maximo expert started as a consultant and now at the client side

Avantages :

Capable and has amazing industry verticals which set Maximo apart from all competitors. The addition of HSE manager was a great value and the recent Supply Chain functionalities enhancement were spot on. Overall, when it comes to having an out of the box product with deep industry understanding, Maximo is the way to go.

Inconvénients :

##Product 1: The product lacks standards business processes, just like SAP, Maximo must ship with standard business process. Stressing on the same point, I'd rather spend time and money understanding the standard business process and using it as a starting point than having the absolute freedom to create whatever because this is where "replicating legacy systems" starts. ##Product 2: It is difficult to justify Maximo investment compared to Oracle EBS or SAP! unless you really need a specific industry vertical, Maximo is one system which require million integrations. Hence, Maximo must ship with, not only the excellent MIF capability, but also with free integration adapters to major systems from Oracle and SAP. The cost of maintaining a custom integration between Maximo and those systems is just to high compared to integrations between Maximo and less demanding systems. ##Vendor 1: If IBM is not able to provide a fully integrated ERP system, then they have to make the product more appealing by reducing the cost of getting up and integrated with the existing ERP system. Not only by offering a generic way to integrate but also to provide a set configurable integration adapters with business cases. ##Vendor 2: The licensing scheme has to be revised to become more flexibly, every product has weaknesses compared to competitors and if IBM cannot offer a full ERP then they must take it easy and compensate somewhere else.

Best in class EAM

Commentaires : Maximo is a very complex system that can be configured to your exact needs. While there is some upfront learning curve, once you get the hang of it, you're only limited by your imagination as to what you can solve with Maximo. We've tracked everything from people, to refrigerant, to timecards, to schematics, and so much more.

Avantages :

Maximo can do EVERYTHING. And if it can't, you have the tools within the product to build it. Maximo has a multitude of add-ons, industry solutions, etc. that add functionality to meet the needs of nearly any industry or use case. We've been implementing Maximo at clients of all sizes for years now and never had to tell a customer "No, it can't do that".

Inconvénients :

The only drawback for some customers is license pricing. Compared to the rest of the market, IBM is in the higher end, but you get what you pay for and much more with Maximo! Also, IBM's COTS mobile solutions to interface with Maximo are a little lacking, but there are a multitude of 3rd party solutions that will work even better.

IBM Maximo Tracking System

Commentaires : Employee time tracking was added to the system. After getting a baseline of time the system was able to compair the logged calls with the time the employee works daily. Also after getting a years worth of data some of the report was able to show graphs of how well the equipment was working or not working.

Avantages :

The program is good at getting things done in the background. Importing the current records can be a problem if someone was to go and make changes after the snap shot was taken. All updates after the import wouldn't get imported. The uses are endless as to what function that you may have just set it up they way you would like a report to run and it works every time unless the server goes down.

Inconvénients :

The learning curve for the system is massive and will take some time to get used to and proficent in the workings of how things are running.

Maximo review

Commentaires : I used it daily and became comfortable using it.

Avantages :

Asset tracking, preventative maintenance tracking.

Inconvénients :

Difficult to track all open orders. Difficult to track time charging and part costs.

Old Fashioned Business Workflow System

Commentaires : As final user, I never enjoyed that program. It is very hard to use and boring.

Avantages :

I dont have any feature I liked about the product. This might be a good solution for software engineers who are dealing with design of workflows etc but this is not a product for final user.

Inconvénients :

User interface is really really bad. Its user interface does not encourage you to use it. Even filling a simple from for raising a ticket is becoming a headache.

IBM Maximo

Commentaires : This application is used in order to manage the assets of our company more effectively. Entity,Inventory,Purchasing and Used in Service Management

Avantages :

This application is used in order to manage the assets of our company more effectively. Entity,Inventory,Purchasing and Used in Service Management.

Inconvénients :

Very useful software, no negative side.

A very positive experience with Maximo.

Commentaires : One of the more complex CMMS systems on the market today.

Avantages :

The program is very robust. It is deep in that you can drill down and be very specific as to the type of reports you can generate. It's PM capabilities allow you to create a huge database.

Inconvénients :

The program is not particularly user friendly. It requires a good deal of training for both data entry and to generate reports.

Good customization capabilities

Avantages :

Good customization capabilities using application designer and data base configuration Easy to integrate with other systems with MIF. Very intuitive user interface

Inconvénients :

Deployment can be complex Good consulting skills are key to success. Licensing model could be complicated.

Administrator and End User

Avantages :

It's simply the best! IBM seeks to have the best CMMS product available and they have that and they continue to make it better all the time!

Inconvénients :

I think the licensing scheme is confusing and hard to understand. I think it's a road block to asset owner's looking for the best CMMS. I think the cost is prohibitive. I realize it's an expensive product to produce and maintain but I also believe it's severely overpriced. Requires asset owners to lean heavily on implementation partners who do not fully understand the product (as an end user) and as a result they are not able to help match the customer needs with the product ability.

Live with it

Commentaires : We have it in company over a longer period, to manage many processes.
An ackward user interface, but plenty of functionalities.

Avantages :

Once you learn the complexity, you can work with it.

Inconvénients :

COmplexity, user interface, speed.

Maximo in the Utility Space

Avantages :

At the time of purchase we bought Maximo from PSDI. The product at the time allowed us to standardize on a distributed platform while saving costs at an enterprise level. As some of the main players from PSDI moved to IBM after the purchase, the support model stayed the same. IBM did bring a bit more scalability to the tool while leveraging various partners for bolt ons and integration.

Inconvénients :

As Maximo changed hands the licensing model changed along with it. With all of the good IBM brought to the table, per user costs did rise.

Industry focused packages - Superb

Commentaires : A solution that can be implemented surprisingly affordably and allows for growth in to a complete solution.

Avantages :

So scalable & covers everything.

Inconvénients :

None - it proved to be a myth that it's complex.

8+ Year of experience in Maximo as a Senior Consultant

Avantages :

Maximo can be used across domains. It also come with variety of addons and industry solutions provide options to choose best fit solution. IBM keep Maximo up to date with Market trends. Maximo is very easy to configure and tweak as per business need.

Inconvénients :

Maximo Licence Cost is on higher side compare to other EAM product.

Maximo Enterprise Asset Management software

Commentaires : The software is fairly complex out of the gate, so self training for meaning full use is hard and slow going. Add-on modules with additional licensing costs and some level of customization are more than likely required to get meaningful functionality which drive up costs and the need to have experienced developers involved in start up.

Avantages :

This software is widely used throughout the client base that we serve. The software is fairly robust, and can accommodate most facility management program needs.

Inconvénients :

The software is not very user friendly, partly because of the complexity and depth of possibilities when trouble shooting issues.

One of the Best EAM Solution

Avantages :

Architecture is very Modern and make use of latest technologies Most of the Industry Based solution available IBM Support for Product issues Very Flexible in Customisation as per Needs Excellent Integration Framework

Inconvénients :

Licencing needs to be made more flexible as it is now.

Began using MX on version 4.1 December 2000.Been on ver 5.2, 6.2, 7.5

Avantages :

ease of use, easy to teach.

Inconvénients :

configuration can be difficult if not familiar with the product, or how to fit the product to the end user business practice.

Maximo is good but could be better

Commentaires : We are not currently using maximo any longer. We evaluated the program but decided to go in a different direction. By all means, give it a test run and see if it fits your needs.

Avantages :

Maximo can be customized quite a bit to fit different needs for different users. This allows you to set different priorities and Maximo will fit your specific requirements. Maximo is also very powerful, and can handle inventory and workflow management.

Inconvénients :

The learning curve for Maximo can be quite stiff. Also, in order to customize to its fullest capacity, Maximo will require a lot of hands on work from your IT team. It can be quite a handful to get up and running.

Amazing Support

Avantages :

This product give me the tools needed to get our maintenance department on track with our work orders, preventative maintenance, and purchase orders. Our support rep is amazing! We are still building our maintenance program, and this product makes it so much easier to make the transition.

Inconvénients :

I do not have any negative comments at all. I can't really find anything that I dislike about the product. This product will do more than we will ever use. This product can support all of our needs at present and in the future.

Lessons learned

Commentaires : Multiple implantation across several industries. Maximo experience in utilities, energy, manufacturing, transport, and municipalities.

Avantages :

Highly configurable. Extensive out of box functionality. Constant updates and upgrades.

Inconvénients :

High complexity. Expert advice required for successful implementation.

Maximo

Commentaires : This is a great preventative maintenance program. The functionality is one of the best on the market, but the cost is not in line with any small company.

Avantages :

The most versatile program on the market

Inconvénients :

Cost