Avis clients sur IBM Maximo Application Suite

En savoir plus sur IBM Maximo Application Suite

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Avantages :

This has replaced several systems meaning you can find a wealth of detailed information in one place.

Inconvénients :

The cost of maintaining a custom integration between Maximo and those systems is just to high compared to integrations between Maximo and less demanding systems.

IBM Maximo Application Suite - Notes

Note moyenne

Facilité d'utilisation
3,6
Service client
3,7
Fonctionnalités
4,2
Rapport qualité-prix
3,7

Probabilité de recommander le produit

7,7/10

IBM Maximo Application Suite a reçu une note globale de 4,2 étoiles sur 5 d'après 76 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (76)

Greg
Greg
Mechanical Reliability Engineer (É.-U.)
Utilisateur LinkedIn vérifié
Produits pharmaceutiques, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Essential for Reliability Centered Maintenance

5,0 il y a 4 ans

Commentaires : Maximo is an essential piece of software for any maintenance organization to track and manage work orders, manpower, and maintenance costs. Routes are especially useful for setting up preventative and predictive maintenance in the most effective and efficient manors. To get the most out of Maximo carefully plan the structure of your asset and location heirarchy and ensure every asset is included.

Avantages :

Ability to track and manage work orders so you understand what is happening at your facility. Re-using and duplicating job plans takes away the tediousness of writing equipment specific maintenance procedures.

Inconvénients :

Very powerful for building and tracking maintenance KPI's but can take training and experience to use to it's full potential.

Adi
Project Manager (Émirats arabes unis)
Pétrole et énergies
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Maximo expert started as a consultant and now at the client side

4,0 il y a 6 ans

Avantages :

Capable and has amazing industry verticals which set Maximo apart from all competitors. The addition of HSE manager was a great value and the recent Supply Chain functionalities enhancement were spot on. Overall, when it comes to having an out of the box product with deep industry understanding, Maximo is the way to go.

Inconvénients :

##Product 1: The product lacks standards business processes, just like SAP, Maximo must ship with standard business process. Stressing on the same point, I'd rather spend time and money understanding the standard business process and using it as a starting point than having the absolute freedom to create whatever because this is where "replicating legacy systems" starts. ##Product 2: It is difficult to justify Maximo investment compared to Oracle EBS or SAP! unless you really need a specific industry vertical, Maximo is one system which require million integrations. Hence, Maximo must ship with, not only the excellent MIF capability, but also with free integration adapters to major systems from Oracle and SAP. The cost of maintaining a custom integration between Maximo and those systems is just to high compared to integrations between Maximo and less demanding systems. ##Vendor 1: If IBM is not able to provide a fully integrated ERP system, then they have to make the product more appealing by reducing the cost of getting up and integrated with the existing ERP system. Not only by offering a generic way to integrate but also to provide a set configurable integration adapters with business cases. ##Vendor 2: The licensing scheme has to be revised to become more flexibly, every product has weaknesses compared to competitors and if IBM cannot offer a full ERP then they must take it easy and compensate somewhere else.

Jagadish
Project Manager (Inde)
Pétrole et énergies
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Maximo technical architect

3,5 il y a 6 ans

Avantages :

SOA frame work,applications supports maintenance domain

Inconvénients :

Need focus more FMEA analysis and enhance product to handle important Reliability concepts,the way SAP is coming as a single platform for enterprise giving customers to re think on having separate infrastructure for Maximo.

Miley
Customer Experience Manager (Égypte)
Marketing et publicité, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The most comprehensive asset management software in the market

4,0 il y a 3 mois

Commentaires : IBM Maximo is a powerful software that is loved by us and our clients when they figure out the ease of use and how they're capable of managing their large base of assets with the extensive capabilities of Maximo. This masterpiece from IBM is very powerful and can be used for different applications. One great example of how the software can be used is to assign tickets to different employees based on the type of work they do. Maximo allows employees to choose from a wide range of applications.

Avantages :

Maximo is one of IBM's masterpieces, with true comprehensiveness to manage enterprise assets. It is powerful and versatile, and it's easy to use. It's by far the only end-to-end asset management software on the market. It can serve as a centralized database for your equipment, and it will help monitor and manage your assets. If you have a lot of equipment, Maximo is the way to go. It can help you keep track of everything, and it has all of the tools you need for managing, maintaining, and servicing your equipment.

Inconvénients :

I find the product's ease of use to be its best feature and also the most frustrating. The user interface is confusing when attempting to learn how the program functions; modules have similar features, but not all of them are intuitive. I switch between browsers depending on which one works best for different tasks.

Rania
Technical Solutions Architect (Égypte)
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Asset Management, Monitoring and Predictive Maintenance in a single tool

4,0 il y a 3 mois

Commentaires : The IBM Maximo system is one of the best software that I have used. It has made countless tasks easier. There are many reports that can be customized to the needs of the company. The reports can be used to make decisions to help improve productivity and quality of service while keeping up with maintenance and failure predictions to prevent any previous failures from happening again in the future with the detailed in-depth historical reports.

Avantages :

I have been using Maximo for about 2 years and have been very happy with the ease of use and the reports it generates. I have been using Maximo to track our equipment and work order requests. I have found the maintenance history reports to be helpful in predicting equipment failure. I also use it to track employee time and generate reports on individual employee work habits. It would be nice if it could compare time worked from day to day, but it does not so far.

Inconvénients :

Maximo has many features that can be useful to businesses, but it may also be confusing for some users. The software is expensive, and much of its cost may be due to its advanced feature set.

Paul
Maintenance Manager (É.-U.)
Équipements publics
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Administrator and End User

4,0 il y a 6 ans

Avantages :

It's simply the best! IBM seeks to have the best CMMS product available and they have that and they continue to make it better all the time!

Inconvénients :

I think the licensing scheme is confusing and hard to understand. I think it's a road block to asset owner's looking for the best CMMS. I think the cost is prohibitive. I realize it's an expensive product to produce and maintain but I also believe it's severely overpriced. Requires asset owners to lean heavily on implementation partners who do not fully understand the product (as an end user) and as a result they are not able to help match the customer needs with the product ability.

Kayley
planner (R.-U.)
Équipements publics, 501-1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

maximo in planning

4,0 il y a 3 ans

Commentaires : i enjoy maximo, its alot easier to use the the last two systems i have used in utilities. i feel like mentioned in the cons for my team an interated system for a planning tool would be better for my role.

Avantages :

- easy navigation - main information needed very easy to see - everything needed is in one place. - saving options are easy so things are no lost - easy to add and view attachments

Inconvénients :

- not always good to use with planning, a planning tool intergrated with maximo would be good for my role. - freezes quite alot - only one person can amend at a time so if you have amended something it will not let you save it.

Utilisateur vérifié
Solution Architect (Turquie)
Utilisateur LinkedIn vérifié
Télécommunications, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

THE Work Order Tool

5,0 il y a 5 mois

Avantages :

Maximo is crucial for companies which have equipment in the field. Combined with closed loop automations, Maximo's integration features greatly help any organization to issue work orders automatically to keep everything in shape.

Inconvénients :

Like most IBM products, it is bit expensive.

Utilisateur vérifié
Lead Engineer (Émirats arabes unis)
Utilisateur LinkedIn vérifié
Équipements publics, 201-500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Maximo is extensive tool to utilities sector operations

5,0 il y a 8 mois

Commentaires : IBM should come forward and ask customers issues in Maximo,
and assist them with support.

Avantages :

stable product, cover lots of areas which are usually required in any industry to run their operations.

Inconvénients :

Expensive, Deployments are only through MDS

Blake
Blake
Sr. Systems Analyst (É.-U.)
Utilisateur LinkedIn vérifié
Équipements publics, 501-1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Complicated Asset Management Tool

3,0 il y a 4 ans

Commentaires : I feel like in trying to be endlessly customizable, Maximo is endlessly complex. We have daily issues with users not being able to execute basic functions of their job (finding old work orders, searching for an asset, setting up a custom queue, etc.)

Avantages :

1. Highly customizable. 2. Runs in a virtual environment. 3. Made by IBM, so it'll be around for the foreseeable future.

Inconvénients :

1. Very busy UI. 2. Screen-to-screen navigation is clunky (browser back button breaks) 3. The search is more complicated than it should be, nearly unusable. 4. Our company's "Quick Guide" is 45 pages long—that's saying something. 5. Need multiple IT developers and DBA's to run the software at an enterprise level.

Dominic
Systems Architect (É.-U.)
Services et technologies de l'information, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best in class EAM

5,0 il y a 4 ans

Commentaires : Maximo is a very complex system that can be configured to your exact needs. While there is some upfront learning curve, once you get the hang of it, you're only limited by your imagination as to what you can solve with Maximo. We've tracked everything from people, to refrigerant, to timecards, to schematics, and so much more.

Avantages :

Maximo can do EVERYTHING. And if it can't, you have the tools within the product to build it. Maximo has a multitude of add-ons, industry solutions, etc. that add functionality to meet the needs of nearly any industry or use case. We've been implementing Maximo at clients of all sizes for years now and never had to tell a customer "No, it can't do that".

Inconvénients :

The only drawback for some customers is license pricing. Compared to the rest of the market, IBM is in the higher end, but you get what you pay for and much more with Maximo! Also, IBM's COTS mobile solutions to interface with Maximo are a little lacking, but there are a multitude of 3rd party solutions that will work even better.

Steve
Engineer (É.-U.)
Produits pharmaceutiques, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

IBM Maximo Tracking System

5,0 il y a 3 ans

Commentaires : Employee time tracking was added to the system. After getting a baseline of time the system was able to compair the logged calls with the time the employee works daily. Also after getting a years worth of data some of the report was able to show graphs of how well the equipment was working or not working.

Avantages :

The program is good at getting things done in the background. Importing the current records can be a problem if someone was to go and make changes after the snap shot was taken. All updates after the import wouldn't get imported. The uses are endless as to what function that you may have just set it up they way you would like a report to run and it works every time unless the server goes down.

Inconvénients :

The learning curve for the system is massive and will take some time to get used to and proficent in the workings of how things are running.

Scott
É.-U.
Fabrication électrique/électronique
Temps d'utilisation du logiciel : Non fourni
Source de l'avis
Source : SoftwareAdvice

Three years of use

4,5 il y a 8 ans

Avantages :

The product is very straightforward and easy to use. With a little work and thought on the input end, the system grows itself into a very powerful tool. The gentlemen who performed my startup took time with me and reviewed what I was looking for out of the system. Then they ran a quick, mocked-up model to ensure the outcome was what I really was looking for. I was able to provide all my input data in simple Excel spreadsheets that they scrubbed and uploaded into the system, and it has been growing since. They are highly supported; I am still treated with the same attention and aggressiveness as I was when we first started. Every couple months, I look to have additional reports and queries created, and the same amount of professionalism is still shown with each request.

Inconvénients :

With the way we have the system set up, we have 10 different locations. The only drawback is if we transfer an asset from one plant to another, the receiving plant can not see the asset history. We have the system set up so each plant only sees its own assets, so this way, they just have the options of choosing the asset for their work orders. This way, they are charging the labor and part to the correct assets.

Donny
Calibration/Technical Specialist (É.-U.)
Cosmétiques, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

IBM Maximo a multi use system

5,0 il y a 3 ans

Commentaires : Maximo is a overall good program for analyzing all data.

Avantages :

Maximo is great because you can track and analyze a lot of data with one program.

Inconvénients :

When I was a calibration technician it took a lot of time to set each calibration up.

Kayleigh
Planner (R.-U.)
Équipements publics, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

End user review after 2 years

5,0 il y a 3 ans

Commentaires : This has improved traceability and accountability, efficiency and reporting.

Avantages :

This has replaced several systems meaning you can find a wealth of detailed information in one place. It is easy and quick to produce reports and categorise information. Everything is precise and you can tailor the pages you view to your needs, sharing them with whoever needs to see them. Creating your own queries is also very useful.

Inconvénients :

Unable to view jobs planned in preferred order however I believe that this is a company limitation rather than the application itself.

Utilisateur vérifié
Library Assistant (É.-U.)
Utilisateur LinkedIn vérifié
Enseignement supérieur, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for inventory management

5,0 il y a 3 ans

Commentaires : The maintenance branch of my company uses Maximo to keep track of our warehouses inventory and help fulfill janitorial orders to all the buildings on campus.

Avantages :

Maximo is very organized and highly customizable. It excels at inventory management. It's also very easy to learn, I can teach new workers the basics of how to use it for the uses they need it for in a short amount of time.

Inconvénients :

Since it is self hosted, there are times that it can be slow because of server problems or heavy use. Make sure you're running Maximo on a server that's powerful enough for your use.

Scott
IT Director (É.-U.)
Équipements publics
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Maximo in the Utility Space

4,5 il y a 6 ans

Avantages :

At the time of purchase we bought Maximo from PSDI. The product at the time allowed us to standardize on a distributed platform while saving costs at an enterprise level. As some of the main players from PSDI moved to IBM after the purchase, the support model stayed the same. IBM did bring a bit more scalability to the tool while leveraging various partners for bolt ons and integration.

Inconvénients :

As Maximo changed hands the licensing model changed along with it. With all of the good IBM brought to the table, per user costs did rise.

William
Director of Facilities and Operations III (É.-U.)
Eau/gaz/électricité, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

A very positive experience with Maximo.

4,0 il y a 5 ans

Commentaires : One of the more complex CMMS systems on the market today.

Avantages :

The program is very robust. It is deep in that you can drill down and be very specific as to the type of reports you can generate. It's PM capabilities allow you to create a huge database.

Inconvénients :

The program is not particularly user friendly. It requires a good deal of training for both data entry and to generate reports.

María José
María José
Supervisora de almacén (Venezuela)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very powerful software, perfect for medium to large industries.

5,0 il y a 4 ans

Avantages :

What I like the most is: traceability, functionalities, conectivity. If you feed the software with good information, it will be a powerful tool for your company. You can keep track of a lot of things in one place. Perfect for maintenance management. Everyday I learn something new about it.

Inconvénients :

What I like the least would be the ease of use, interface is not very friendly for user, in my opinion. When you learn two or three things you start understanding how every module works, because it's similar, but some things don't really make sense at the beginning. And some functionalities work better from one browser to other, so I keep changing browsers (from Edge to Chrome, for example)

Bret
Facilities Engineer (É.-U.)
Défense et aérospatiale, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Maximo an Engineers perspective

4,0 il y a 3 ans

Commentaires : Maximo seems to be a very powerfull tool to keep track of work orders preventative maintenance and equipment, just make sure that your IT group can make maximo work for you. Remember the KISS principle. More powerfull and custimizable is not always better.

Avantages :

Maximo has many features that are customizable to fit your needs. This is great if you want to be able to prioritize your work orders for safety or energy savings.

Inconvénients :

It is easy for work orders to get lost if you dont write them correctly. Work orders separate from engineering orders and even if you change them from one to the other they get lost in maximo purgatory. When imputing a charge code in the work order screen it gets overwritten when the assigned group gets put in. This is extremely frustrating.

Wayde
IT Manager (É.-U.)
Pétrole et énergies
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Maximo User / Administrator for the past 20+ years, very flexible

4,0 il y a 6 ans

Avantages :

The good and bad is the flexibility of the product. Each company implements and utilizes the software differently. But, companies who have similar issues can share solutions through the numerous User groups, like MUWG and GOMaximo. In addition to being a great asset / maintenance management package, it is also a developmental platform so it can be configured to solve many problems and replace in-house systems.

Inconvénients :

Being so flexible, there are times, especially when upgrading to a newer version, that it is difficult for IBM to duplicate issues we are having.

John
Senior supervisor (R.-U.)
Équipements publics, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Maximo

4,0 il y a 3 ans

Commentaires : It could be a lot less complex. This is to be used by operatives in the field who are not always the most computer savvy.

Avantages :

Immediate access to colour utility prints. Access to job initiators pictures of site. Real time upload of images. Accessible via toughbook on site and via desk top when office based.

Inconvénients :

Will not work with apple products. Log ins will expire for no apparent reason and is laborious to reinstate. Could be slightly easier to use, needlessly complicated for site based work.

Tara
CMMS Administrator (É.-U.)
Institutions religieuses, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Maximo Review

5,0 il y a 5 ans

Commentaires : I spent 10 yrs using Maximo for a previous employer. The desktop version is very easy to use. There were several issues getting ipads to sync up the correct inventory numbers.

Avantages :

The functions that I needed worked very well

Inconvénients :

There were a lot of functions that weren't needed. Needs more customization.

Brian
Maintenance yech (É.-U.)
Machines, 5 001-10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

My Maximo experience

4,0 il y a 3 ans

Commentaires : Overall it's a powerful software that can easily handle a company's inventory and workflow management. I would however offer an in depth training to employees using the software.

Avantages :

This software is loaded with tons of tools to manage inventory, and general work flow in the industrial environment. We use it for logging and taking repair work orders, handling of parts orders and fufillment and job scheduling.

Inconvénients :

The interface is really hard to use. There's so many options and hidden menus that you can get lost easily. Setting up your home page takes a long time but once it's set up i's easy to use.

Alejandro
IBM Maximo Consultant ()
Pétrole et énergies, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

Good customization capabilities

5,0 il y a 5 ans

Avantages :

Good customization capabilities using application designer and data base configuration Easy to integrate with other systems with MIF. Very intuitive user interface

Inconvénients :

Deployment can be complex Good consulting skills are key to success. Licensing model could be complicated.