Avis clients sur Crownpeak Digital Experience Platform

par Crownpeak Technology

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En savoir plus sur Crownpeak Digital Experience Platform

Une DXP d'entreprise qui permet aux équipes de créer des expériences omnicanales inclusives avec rapidité et simplicité.

En savoir plus sur Crownpeak Digital Experience Platform

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Matthew M.
Matthew M.
President & Chief Project Engineer
Logiciels, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
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  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 09/03/2019

"Excellent Support, but Difficult to Learn"

Commentaires: We consolidated 3 separate open source CMS platforms into one Crownpeak instance. The site management capabilities make this a simple proposition once the CMS is fully implemented.

Avantages: The Customer Support team is phenomenal. Our tickets have always been responded to in a timely fashion, and the techs see the issue through to complete resolution. Although there is a steep learning curve, once implemented, it is very easy to maintain a robust site.

Inconvénients: It's virtually impossible to stand up Crownpeak without a 3rd party partner. We attempted to use their internal professional services team, and although we did eventually get the system up and running, we definitely felt like we were "pushed aside" in favor of larger clients.

  • Source de l'avis 
  • Publié le 09/03/2019