Avis clients sur Shopify

4,5 (5 731) Écrivez votre avis !

En savoir plus sur Shopify

Shopify est une plateforme de commerce qui permet à quiconque de vendre facilement en ligne, dans un point de vente et partout ailleurs.

En savoir plus sur Shopify

Avantages :

Shopify provides the simplicity and support that’s necessary for smaller e-commerce businesses. The best part of Shopify is the fantastic support to address questions along the way.

Inconvénients :

Each time I close this software, I'll have to re-login typing my email and password and it freezes sometimes, I'll have to logout and login again to see my sales stats.

Shopify - Notes

Note moyenne

Facilité d'utilisation
4,5
Service client
4,4
Fonctionnalités
4,4
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,4/10

Shopify a reçu une note globale de 4,5 étoiles sur 5 d'après 5 731 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (5 731)

Prateek
Prateek
Sr. Product Marketing Manager
Utilisateur LinkedIn vérifié
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Shopify helped us scale our business

5,0 il y a 3 mois
Sous-titres en français disponibles pour la vidéo
Vincent
Vincent
Freelance (France)
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Shopify est une merveilleuse plateforme pour quelqu'un qui a une activité en e-commerce

5,0 il y a 10 mois

Commentaires : Je recommande vivement Shopify car il vous aide à créer une plateforme ou un site Web qui correspond à votre activité.
Il est ultra sécurisé et il a de nombreux modes d'acceptation des paiements.
Il y a beaucoup de fonctionnalités de vendeur pour améliorer les ventes.

Avantages :

Il y a énormément de fonctionnalités. Pas besoins de grosses compétences techniques. Si vous comprenez comment utiliser ces fonctionnalités, vous pouvez créer une très belle boutique avec une belle interface utilisateur. Il est également très sécurisé et fiable. Le SAV est également excellent puisqu'il est disponible 24 h/24 et 7 jours/ 7. Vous pouvez accepter les paiements en ligne et en point de vente. Il y a également une application mobile qui rend l'expérience très conviviale, de la gestion des listes et des stocks à l'exécution des commandes. Vous pouvez créer autant de magasins que vous le souhaitez, en fonction de votre activité.

Inconvénients :

Il y a des frais mensuels associés à Shopify, indépendamment de vos ventes. Également, comme vous créez une boutique à partir de modèles déjà établis, la personnalisation complète est assez limitée. Vous devez également diffuser des publicités ou générer du trafic vers votre boutique. Si votre boutique est nouvelle, vos ventes seront faibles au début.

Alexandro
Freelance (France)
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Votre boutique en ligne doit passer par Shopify

5,0 il y a 2 ans

Commentaires : Quand j'était novice sur l'application je me sentais perdu, il ne faut pas hésiter à passer à la version payante pour bénéficier de plus de liberté, la version gratuite est assez limité.
On a plein d'information de disponible sur le net concernant l'utilisation de Shopify, je me suis beaucoup aidé de pro donnant leur explication, j'ai pû monter un site correct.
Je ne suis pas un pro encore, j'ai une grosse marge de progression...il faut du temps

Avantages :

Pas la peine d'être un expert pour utiliser Shopify. Shopify est une boîte à outils super simple dans laquelle beaucoup de choses sont déjà mises en place. La configuration facile de la boutique de nombreuse applications sont présentes dans leur catalogue, gratuite ou payante. Possibilité sa boutique en ligne au fur et à mesure qu'on le maitrise. Un débutant avec de nombreux conseils avisé peut faire une belle boutique en ligne. De très nombreux tuto disponibles sur youtube, preuve de son succès.

Inconvénients :

Une présence professionnelle sur le web dans un contexte de e-commerce nécessite un long apprentissage et de nombreuses étapes et leçons à apprendre en cours de route, mais pour les développeurs et entrepreneurs dévoués, l'application Le temps peut être long pour apprendre toutes les fonctionnalité. Shopify est un outil vraiment viable pour établir une présence sur le web dans le domaine du e-commerce. Beaucoup de choix d'application à rajouter. Pas vraiment de point faible à signaler, c'est un outil qui prend du temps à maitriser

francois
message (France)
Mode et vêtements, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

shopify sweet

4,0 il y a 2 mois Nouveau

Commentaires : je suis plus productif qu avant mais mes commandes affaires mes rendez vous mes transferts bref la liste positive es vraiment longue en un mots

Avantages :

la rapidité la facilité l assurance sûr du bilan rien ne ce perd et travail pour dix avec un super bilan positif franchement j avance plus et plus encore avec cette machine innovante

Inconvénients :

offet pas vraiment mais la sécurité es une choses importante pour ne rien perdre comme données mais rien de cela tout de suite donc c es bon

Utilisateur vérifié
internet (France)
Utilisateur LinkedIn vérifié
Logiciels, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Compliqué si non anglais

5,0 il y a 2 ans

Avantages :

Le plus rapide a été de quitter le site. Il y a beaucoup de fonctionnalité, je ne les ai pas toutes mises en oeuvre

Inconvénients :

Peu d'explication. Au bout de 30 minute, le site n'etait toujours pas operationnel, et il est tres compliqué de comprendre . Tout est en anglais

Audrey
community manager (Côte d’Ivoire)
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Super pour monter un site de ecommerce

4,0 il y a 5 mois

Commentaires : Expérience sympa dans la forme. Pour le côté financier, c'est pas évident surtout quand on débute avec un petit capital, tout risque d'aller dans les frais mensuels.

Avantages :

Il est hyper simple et pratique, n'importe qui peut faire une boutique avec shopify sans avoir d'antécédent de développeur ou webdesigner

Inconvénients :

Il est quand même cher, les abonnements mensuels, les autres applis qu'il faut ajouter et payer, les frais de commission... too much. Et les thèmes gratuits sont bof.

Stéphanie
Stéphanie
Référenceur SEO (France)
Utilisateur LinkedIn vérifié
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Une boutique en ligne optimisée grâce à Shopify

5,0 il y a 8 mois

Commentaires : Interface utilisateur agréable et facilité d'utilisation.

Avantages :

Facilité d'utilisation, optimisation SEO réalisable en travaillant les piliers du référencement. Balise meta, contenu et netlinking.

Inconvénients :

Le fait de devoir acheter des add-ons pas toujours accessibles à tous

yannick
écrire une critique (Cameroun)
Médecine douce, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

meilleur appli pour écouter vos musiques préferées

4,0 il y a 5 mois

Commentaires : satisfait à 70% mais doit encore améliorer la sécurité du site

Avantages :

elle est facile à utiliser et on peut avoir les avis sur ce que les autres pensent de nos produits en plus on peut gagner de l'argent avec cette application

Inconvénients :

la sécurité ssl est faible ce qui permet aux tiers d'avoir accés à nos données et donner la voie aux hackers

Hamdani
Conseiller (Maroc)
Télécommunications, 5 001-10 000 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Shopify industry

4,0 il y a 2 mois

Commentaires : Shopify et pour le moment le meilleur élément pour commencer le e-commerce

Avantages :

La facilité et la possibilité de rendre les page mieux accessible avec des thèmes corrigés

Inconvénients :

L’impossibilité d’avoir un remboursement ou cas ou le produit ou la page ne donne pas des revenu

Ginette
CEO (Côte d’Ivoire)
Télécommunications, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Mon avis sur SHOPIFY

5,0 il y a 3 mois

Commentaires : j'ai résolu le problème de clients, et j'ai fait pas mal de bénéfice

Avantages :

la facilité d'utilisation du logiciel, la fluidité et la rapidité

Inconvénients :

selon moi, tout va bien jusqu'à présent. j'ai pas encore rencontré de difficulté

mariam
CONSEILLERE (É.-U.)
Services financiers, 1 001-5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

super pratique

4,0 il y a 7 mois

Avantages :

ce qui me plait le plus dans cette application cest qu'elle est simple d'utilisation et on y trouve tout ce qu'on veut

Inconvénients :

l'installation a prit du temps je pense que c'est aussi du au reseau de telephonie pas forcement à lapplication, et la creation du compte etait lente aussi

Abid
Abid
Manager (Pakistan)
Utilisateur LinkedIn vérifié
Mode et vêtements, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Sdmraza

5,0 il y a 2 mois Nouveau

Commentaires : Overall my experiences is perfect, i am currently using it and found it almost satisfactory.

Avantages :

A complete Shopping cart tool which you can use to market your product all over the world.

Inconvénients :

Need more payment gateway options to be flexible and user friendly.

Arielle
Owner/Designer (É.-U.)
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

The best place to start for e-commerce

5,0 il y a 4 semaines Nouveau

Commentaires : Overall, I think Shopify is the place to be if you are a small business with an online shop. It's functional, organized, and looks professional to your customers. It's not the most simple to learn, but it's not too complicated and once you figure it out it's smooth sailing.

Avantages :

I love the assurance that the site you build will look good and function well, and the back end capabilities as far as analytics, taxes, shipping, and customer information are totally on point. A great place to start for a new online business

Inconvénients :

I always wished the site building part was more customizable, I felt it wasn't flexible enough for the styles I wanted. I think the new versions of the Themes (the 2.0's) are a thousand times better, and so it's not really an issue anymore

Atharva
Founder (Inde)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis

Shopify: Best E-commerce Platform to sell large number of products.

3,0 il y a 2 mois Nouveau

Commentaires : If you need to sell more than 1,000 products, Shopify is the best option, but for fewer items, Wordpress is the best option because it allows us to do a lot of things as compared to Shopify.

Avantages :

Shopify offers over 100 mobile-friendly designs for website design. It offers a financial dashboard where you can track your sales and revenues. The dashboard allows us to easily track product orders. You will receive unlimited bandwidth after purchasing any Shopify subscription (which can accommodate an endless amount of website visits). It includes marketing and SEO tools. Because numerous payment gateway interfaces may be implemented, you should have no issue collecting money from your clients. Additionally, the 24/7 customer assistance is available if you have any questions about utilising Shopify.

Inconvénients :

Shopify is not recommended for SEO because it was intended as an e-commerce platform rather than a generic website platform. We can only set three product attributes in Shopify: size, colour, and material. Furthermore, because the data is kept on Shopify, we are unable to save a backup of your website. And if we want to customise our site by changing the templates, we'll need to hire a web designer who understands the "Liquid" programming language. The most significant consideration before utilising Shopify is that we cannot easily migrate the blog from another web development platform(like Squarepsace, Wordpress) . Migrating to Shopfy is really challenging.

Rachit
Rachit
Business Analyst (Inde)
Utilisateur LinkedIn vérifié
E-learning, 1 001-5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Shopify Review

4,0 il y a 4 mois

Commentaires : Shopify is a great E-commerce Website for any level or type of E-commerce business. It is very easy to integrate with any Website (not custom bases), like Woocommerce, Magento, or your Amazon or Flipkart seller accounts, it has a hassle-free onboarding process, pay the charges, and start using it right away, it is quite Scaleable product, as one doesn't have to worry about Traffic, Shopify servers handle everything just fine and also it Connects to a lot of third Party Logistics like Shiprocket, Shyplite and Pickrr so one doesn't have to worry about Logistics. Also for beginner D2C brands, it's a boom as one doesn't have to worry about building tech and hiring a team to maintain it or enhance it is also a fact that as your business grows using Shopify will become a pain because of the high charges of the platform which depends upon your Daily volume so it's great until your volume is low or medium.

Avantages :

Pros:- >> Very easy to integrate with any Website (not custom bases), like Woocommerce, Magento, or your Amazon or Flipkart seller accounts. >> Hassle-free onboarding process, pay the charges, and start using it right away. >> Scaleable product, as one doesn't have to worry about Traffic, Shopify servers handle everything just fine. >> Custome integration is also possible via Shopify Developer's community. >> All features of an E-commerce platform are fulfilled through it, one doesn't have to move anywhere >> Connects to a lot of third Party Logistics like Shiprocket, Shyplite and Pickrr so one doesn't have to worry about Logistics.

Inconvénients :

Cons:- >> Pricing is just too high for large scale D2C Brands >> Customization is not possible easily >> To get into touch with Shopify sales or tech team is a pain in itself.

Wes
It Tech (É.-U.)
Biens de consommation, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Shopify The Hard Truth

5,0 il y a 2 mois Nouveau

Commentaires : I have been using shopify for over 2 years, and I have helped get fellow business friends to move over to as well. I made the change from square pos system and have not looked back. But my business model also changed so it made sense to make the move to a more online presence instead pops up and live auctions.

Avantages :

The Ability to integrate with other platforms so you don't keep all your eggs in one basket so to speak. Building your web presents takes a while a long long time. By having the ability to push your products to other platforms and make money is why I stay with shopify.

Inconvénients :

That there is not more sales channels that I could integrate with like depop, mercari, poshmark, etc.

Anam
Shopify Developer (Pakistan)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Shopify Review

5,0 il y a 2 mois Nouveau

Commentaires : My overall experience regarding this product is excellent. It is secure and provides 24/7 customer support.

Avantages :

Shopify is best at managing products inventory and tracking orders. It is easy to use and provide optimization automatically.

Inconvénients :

Sometimes we need more custom changes in our store. For that one's need to have a basic knowledge of liquid. So for advanced customization , there is a need to learn liquid language.

Regine
CEO (Mexique)
Mode et vêtements, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

The only expense my shop has that I play gladly monthly.

5,0 il y a 2 semaines Nouveau

Commentaires : Ive been using Shopify for so many years. It's amazing to see its transformation over the years, you can see how they're getting better in every aspect they can.

Avantages :

Its so efficient, easy to use, and their costumer service has never let me down.

Inconvénients :

Maybe that it's not a free to edit the design as other softwares. They're working on it though.

Arel
Director (Mexique)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Quick eCommerce setup with plenty of third party integrations

5,0 le mois dernier Nouveau

Avantages :

Very easy and fast to set up. Interface is very intuitive, it offers cloud services and customer support is very good as well. You can have a solid eCommerce website running in a few days.

Inconvénients :

When working with product suscriptions, still there are some limitations, you cannot integrate any payment platform, there are some restrictions on eligibility for product suscriptions.

Grant
Photographer (É.-U.)
Photographie, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Shopify Review

4,0 il y a 2 mois Nouveau

Avantages :

I really like how organized everything is. I'm just starting my business and Shopify has really made it easy not only to create my website but then keep my business organized as it grows.

Inconvénients :

The apps from the Shopify app store don't have many free options for you to choose from.

Ferdinand
Ferdinand
Graphist (Togo)
Utilisateur LinkedIn vérifié
Design, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Shopify ,the best shop online i naver seen

4,0 il y a 2 mois

Commentaires : The problem that it solve me is thé problem of security

Avantages :

What i like the best is it's easy to use

Inconvénients :

What i like the least is he is not créé.

James
Small Business Owner (É.-U.)
Vente au détail, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

JAM Shopify Review

5,0 il y a 2 mois Nouveau

Commentaires : Well, around the beginning of the pandemic, I noticed many stores at physical locations closing. People were panicking with uncertainty of where to look next for their clothing, their shoes, anything else they may need. I got into retail to give consumers the reliable option the next time stores regardless of the reason ever closed down again, the solution of coming to an online store, knowing it is always open for them. With the current Recession, this may happen once again, and in doing so, this solution becomes more reliable, with delivery not being a problem, and Shopify software running smoothly, it makes sense for such solution provided. On the flip side, currently Savepace LLC has an issue that Shopify software does not have an answer for at this time as there are no financing options available on the software. Even if there were, Shopify would still have no answer for about 6 months. Overall, from billing to the order management, the site speed to no visual issues, its been a wonderful pleasant experience, and I expect it to continue as I seek to upgrade the software in the near future.

Avantages :

I like how I am able to run my retail business with a ton of support behind it, there is so much software ranging from Shopify's own to others I integrate that making building, growing the business less stressful. I really, really, like Shopify's accounting software that leaves people stunned! It allows me to keep better track of sales, fees, costs, and also allows me to project where finances may be within the next few months. I really like how the software updates without asking me to, updating in the background as I continue focusing on doing what I need to do with my store. The pricing of the software has always been reasonable, never too expensive, and never cheap, and, is based on my need. I really like how popular the software has become too, and the positive impacts it has worldwide such as saving small business owners a ton of money, choice of upgrading when ready, letting me know ahead of time when announcements about the software, and, anything else that maybe extremely important. As for integration, it depends on the app I choose, because while it may be easy to integrate onto the software, certain apps can be difficult to remove from the software once it has been integrated fully.

Inconvénients :

There is a passive-aggressive push for a Commerce plan to use on the software. Sure, for small businesses already on its mid approach that's appropriate as the developers should assist them as much as possible, but for many struggling business, the constant passive-aggressive push when logging onto the software can be a real pain, especially when focusing on order management. Regarding integration, certain apps require the software origination or for additional payments to process sort of like 3 months of back rent, even when it feels like its 3 months fronted rent before you can see that the integrated app has been removed. I advise Caution which apps users integrate overall. The design of it in the background could use a change. Its been three years. The software needs more style!! The security of it could use incorporation of VPN users, and currently the software does not have this.

Jerome
Jerome
Website Manager (Australie)
Utilisateur LinkedIn vérifié
Presse écrite, 5 001-10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Works reasonably well out of the box

4,0 il y a 3 mois

Commentaires : Shopify is a good platform to get you up and running very quickly. It is one big ecosystem that sometimes works in your favour but unfortunately very much works in theirs.

Avantages :

Shopify does a good job of enabling you to start selling very quickly. You need to be aware that this only includes very limited functionality though and any extra options you may need to add, even as simple as a pre-sale or adding meta fields (custom fields) requires an monthly fee for an App. We currently have 5 Apps installed that almost cost the same as our subscription charge but I have been involved in some Shopify projects where the App to subscription charge was triple. You need to really consider what functionality you deem necessary before adding extra apps as this can all add up. Of course if the functionality is necessary and pays for itself with one order then it is all worth it.

Inconvénients :

The core functionality is a little limited. Shopify+ has the promise of almost unlimited functionality but the cost is prohibitive for most shops and even though they could give standard Shopify users access to some of these functions they don’t so most functionality does require an App

Utilisateur vérifié
Owner (R.-U.)
Utilisateur LinkedIn vérifié
Biens de consommation, Auto-entrepreneur
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Good ecommerce platform

5,0 il y a 3 mois

Commentaires : My domain is hosted by a different company but I was able to easily link the shopify site to my domain using the DNS as shop.domain.uk The customer loyalty scheme that I added in as a free app has been really well received by customers. May not seem like the cheapest solution when you start but after a while you find that it is a really great solution. Can be scaled up for POS if you want to go bricks and mortar

Avantages :

The order and stock management system is really good. The platform allows you to create tags and searchable functions which in turn help your customers. A variety of different payment methods can be added Holiday mode can be activated where orders are not accepted and you pay a lower monthly fee. Lots of great templates to use to create your site quickly. Great apps that you can integrate including things like newsletter sign up or customer loyalty schemes

Inconvénients :

Takes a little while to add all your products but worth it once done. If you want to set up automatic postage costs you will need to know the weight of everything you have on your site.

Brenten
Co-Founder (É.-U.)
Automatisation industrielle, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great E-Commerce Software!

5,0 il y a 4 mois

Commentaires : Overall, I recommend this software for anyone looking for an e-commerce software with a lot of great features and functionality for a reasonable price. I have had very few issues with this software over the years, and I am overall satisfied with how well it has worked on our website.

Avantages :

We have been using this at my company for years and it has lots of features that make e-commerce very simple. This is how we facilitate and track sales on our website, and it’s always gone very smooth with this software.

Inconvénients :

Customer service could be a bit quicker to respond.

Ikiera
Store Owner (É.-U.)
Mode et vêtements, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

My Shopify experience

5,0 il y a 4 mois

Commentaires : I loved using the app. It was a bit challenging to build my store when I first started but I hired someone to make it professional and it honestly looked great! I loved seeing how the apps worked and brought my store to life to help upsell products, setting up the codes can be a bit difficult and also learning how to read the analytics of your store is a bit complex. I didn't make that many sales but I got tons of traffic to my store and that was helpful in reading conversions and seeing who almost bought something but didn't and seeing the locations around the world of who was viewing my product was really cool. I loved the app and it's features overall but I think having a Free membership program with a few more features from the basic plan instead of a trial program is better since it's generally hard to make a sale in a month let alone make one in 14 days.

Avantages :

I like the efficiency of the software. It's easy to use, simple to navigate, can take some time to understand the conversion rates and percentages of everything but overall pretty good app. I like the configuration and the training videos are helpful in some cases as well.

Inconvénients :

I definitely did not like how they charged for the apps to integrate into the store. It's a lot of hassle having to sign up for those apps just to get slammed with the monthly fees on top of the cost of the shopify store itself especially in the first few months when you're just starting out and you don't even make a sale. Those monthly fees got one of my stores closed.