Avis clients sur Jitterbit

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23 avis affichés

Ali T.
Ali T.
Chief Operating Officer
Hôpitaux et soins de santé, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 09/10/2019

"Ease your Integration"

Avantages: It supports data integration between multiple systems and platforms with ease. Most of the configuration is point and click, easy to set up. There are hidden features that can replace many other applications. Jitterbit also makes it easy to integrate with legacy system by directly tapping into their data source.

Inconvénients: There needs to be better onboarding of clients to introduce some "hidden" features so that clients can get the full advantage of this powerful software

  • Source de l'avis 
  • Publié le 09/10/2019
Julianne B.
Director, Salesforce.com & Business Applications
Hôpitaux et soins de santé, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 31/12/2019

"Fantastic Salesforce ETL Integration Application"

Commentaires: We have several scheduled integrations between an internal SQL database and Salesforce and have been very happy with the Jitterbit application.

Avantages: Jitterbit makes integrating with Salesforce.com easy. I have been using the product for years at various companies and have yet to find an ETL that makes the integration process as smooth. The point click interface makes the data mapping available to non-developers and there are many built in transformation formulas that will allow you to complete necessary transformations (ex. If incoming data value = x, then 'y', etc). The success and error handling options provide confidence your scheduled operations are running smoothly and help administrators/users troubleshoot and correct errors quickly. We were able to get an integration with our SQL database completed, including testing, within a couple of hours. Their customer service team is responsive and willing to spend time helping you solve issues as needed and the price point is competitive.

Inconvénients: We have two Salesforce orgs and in order to integrate to both of them we would have to purchase two endpoints. It would be nice to have a little more flexibility on pricing plans. Maybe based on the number of operations that will be running rather than end point alone.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 31/12/2019
Utilisateur vérifié
Practice Lead
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
    Sans note
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : GetApp
  • Publié le 11/09/2015

"generally ok"

Commentaires: In order to connect your internal applications, connect with external systems, etc. you need a one-stop hub that can handle it. JitterBit can definitely do it and they give what they promise. It's a pretty OK solution and it's easy enough to use, but for the cost of it I expected a tremendous amount more and I would rather go with a more comprehensive platform even if it meant sacrificing some usability. The real value add here comes in if you need to constantly change things as that's the part that's easy.

Avantages: - Simple interface
- Decent collection of endpoint options
- Willing to take on their competitors' features if you challenge them to it

Inconvénients: - Extremely expensive considering quality of support and flexibility
- Performance is OK, but there is a bit to be desired in terms of general functionality

  • Source de l'avis 
  • Source : GetApp
  • Publié le 11/09/2015
Chad B.
Director of Business Intelligence
Enseignement supérieur, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 19/11/2019

"Great Product, Great Service!"

Commentaires: We are using Jitterbit in a plethora of ways... To sync and move data between Oracle and Salesforce (both ways), to connect to another systems API interface and pull data into our data lake, to pickup files dropped off from various vendors for us to ingest, and to stock our Data Lake with data from various places. We have realized 50% faster load times, 75% less time spent on maintenance process changes, and wide adoption across our institution.

Avantages: It works! We've been using Jitterbit about 3 years now and I still thoroughly enjoy the product. I think what I like best is the modular approach which has saved me tons of time with maintenance and process changes we've needed to make over the years. The service has been great too. Has always been responsive and knowledgeable.

Inconvénients: I honestly can't come up with something I dislike. Documentation was helpful and I referred to it quite often to learn the Jitterbit scripting language and the on-boarding training classes helped us get up and running quite quickly. Licensing by endpoint can get tricky, but Jitterbit has proved to be very accommodating and understanding of our needs and business practices.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 19/11/2019
Utilisateur vérifié
Sr. Manager, Marketing Analytics & Operations
Immobilier, 501-1 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 12/01/2018

"Jitterbit makes out integrations possible"

Avantages: Easy to set up and render, we use Jitterbit to connect data to our CRM platform for ad hoc requests. It has significantly reduced the amount of time spent for our data entry teams in order to get information delivered to our end users.

Inconvénients: It can be a bit bulky with a lot of different features which makes it more difficult to train someone initially as part of an onboarding experience. The error messages could also provide better detail when an upload is not properly loaded.

  • Source de l'avis 
  • Publié le 12/01/2018
Utilisateur vérifié
CRM/Marketing Technology Specialist
Équipement et fournitures de bureau, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 19/12/2018

"Premium iPaaS Solution"

Commentaires: Overall, I am 100% satisfied with the tool. It's relatively easy to set up and there is so much it can do, that the more I use it, the better our other systems function.

Avantages: Jitterbit is extremely intuitive, and has a ton of resources that help you build the correct integration solution for your business needs. Jitterbit's native language makes it simple to customize your solution when needed. It is a very powerful tool with minimal technical lift.

Inconvénients: Jitterbit can be too powerful sometimes. Depending on what systems you are using, it can effortlessly expose your API limits and potentially cause a headache if your projects aren't tested properly. With great power comes great responsibility!

  • Source de l'avis 
  • Publié le 19/12/2018
Paul A.
Paul A.
Software Engineer III
Télécommunications, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 24/07/2018

"Simple to use, and it works!"

Avantages: I used Jitterbit to connect our in-house custom ERP system to Salesforce and was surprised at how easy it was to set up.

Inconvénients: I truly honestly cannot say that I found any. I used it for a specific task and for that task it worked.

  • Source de l'avis 
  • Publié le 24/07/2018
Steven L.
Steven L.
Enterprise Salesforce Solution Architect
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 18/04/2019

"Jitterbit Data Loader"

Avantages: Jitterbit data loader is free! The Data loader is a rather powerful tool that allows for transformation of Data loading into Salesforce. It is quite easy to get started. Support if through websites and have found answers to most of questions rather quickly.

Inconvénients: Not much to dislike about this tool. Would like more features dealing with children but I suspect that may be in the paid version of the tool. Can not really complain considering the price.

  • Source de l'avis 
  • Publié le 18/04/2019
Frank W.
Frank W.
Senior Software Engineer
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 29/04/2019

"Jitterbit is a powerful data integration tool"

Avantages: Jitterbit is easy to configure and start using - from connecting systems to cloud migration, everything is pretty easy to achieve.
Customer support is always there when needed. They are usually very responsive and helpful.
It's also very stable and reliable with no outages since we started using it.

Inconvénients: The UI seems cluttered and is not really intuitive.

  • Source de l'avis 
  • Publié le 29/04/2019
Austin B.
Austin B.
Web Developer Intern
Logiciels, 10 000+ employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 03/04/2019

"Jitterbit - Integration made easy"

Commentaires: Overall, my experience with JItterbit has been positive. It has helped developing apis for my apps so much easier.

Avantages: Jitterbit allows me to easily integration apis into my software with minimum code. Jitterbit allows me to get projects done quicker and maintain them easily.

Inconvénients: Mapping objects/items using Jitterbit can be tricky. You have to be sure to name it correctly or it won't work. There are small things here and there that you will pickup on while using this software that will help greatly.

  • Source de l'avis 
  • Publié le 03/04/2019
Utilisateur vérifié
Applications Support & Project Analysis
Organisme politique, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 11/01/2018

"Takes the human error out of processes"

Avantages: I love that this can connect most of our tools. There are still a few it's not working with, but for the most part this has vastly improved some of our data integration processes. It gives us more time to focus on what humans actually need to do -- THINK.

Inconvénients: It's still not where I want it to be in terms of how many tools it connects to. I'd also like more customization out of how we can connect tools. I understand there are API limitations, but if automation is the goal, there is a lot more we can automate.

  • Source de l'avis 
  • Publié le 11/01/2018
Robert T.
Development Manager
Meubles, 1 001-5 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/10/2016

"very easy to use. Great with EDI or Yahoo Stores"

Commentaires: We have inbound EDI from large retail customers. The Jitterbit EDI package makes this easy to read data from EDI files and send to Salesforce

Avantages: Easy
Graphic interface with point and click

Inconvénients: None

  • Source de l'avis 
  • Publié le 05/10/2016
Stephen S.
Business Analyst
Gestion d'organisme à but non lucratif, 1 001-5 000 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 05/10/2016

"Jitterbit User"

Commentaires: We use this product to integrate our salesforce (Acromobile) payment processor with Oracle to hold our financial data

  • Source de l'avis 
  • Publié le 05/10/2016
Utilisateur vérifié
bi manager
Vente au détail, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 07/05/2019

"it does it's job"

Avantages: easy to map fields and has a large amount of functionality

Inconvénients: they put options in odd places so they can be hard to find

  • Source de l'avis 
  • Publié le 07/05/2019
Martin K.
Salesforce Consultant
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 14/12/2016

"Great middleware solution between SAP and Salesforce"

Commentaires: We are using Jitterbit as a middleware solution between SAP and Salesforce and it provides all the complex-but-easy-to-set functionality we could possibly need

Avantages: Easy to set
Powerful
Easy debugging

Inconvénients: Sometimes confusing
Performance of the desktop app

  • Source de l'avis 
  • Publié le 14/12/2016
Karen G.
Owner
Marketing et publicité, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 19/12/2018

"Good solution"

Commentaires: A good experience. I have used it for several clients

Avantages: It made it easy to do complex imports to salesforce. Allowed us to do imports that you can not do via salesforce directly (task history and notes for example and setting future tasks). Also provides the ability to automate the process

Inconvénients: Not super intuitive but once you figure it out it makes sense and works well

  • Source de l'avis 
  • Publié le 19/12/2018
Utilisateur vérifié
Business Analyst
Compagnies aériennes/Aéronautique, 10 000+ employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 21/11/2018

"Excellent Customer Support and Easy To Learn Tool"

Avantages: Jitterbit support is fantastic and they really help you achieve success and along the process. The training material online is straightforward and helped us learn how to use the tool. Using the tool itself is pretty simple and some things were easier to do than other ETL tools.

Inconvénients: Slightly different than using other ETL tools so some tasks are accomplished differently or have differently functionality from a typical enterprise ETL tool.

  • Source de l'avis 
  • Publié le 21/11/2018
Utilisateur vérifié
Consultant
Services et technologies de l'information, 51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 05/12/2018

"Using Jitterbit as an ETL Solution"

Avantages: Jitterbit provides a powerful Graphic User Interface to allow for map sourcing and targeting fields. It also can support propriety scripting language, which is not always the case with many ETL tools. The ability for value lookups to the Database or the Salesforce organization is a huge plus, while the tool is very drag and drop friendly. This combined with its ability to de-dup, makes it quite the versatile product.

Inconvénients: Unfortunately the data quality tool, is not ideal compared to some of Jitterbit's competitors. It would require another source for data cleansing, which would be most likely customized. The pricing for Jitterbit is also relatively high compared to some similar ETL tools.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 05/12/2018
Thomas K.
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Publié le 05/10/2016

"Jitterbit Tool"

Commentaires: Jitterbit Data migration tool is a greate product. configured and used the Jitterbit Studio for pulling the records from different data sources. It is a good product.

  • Source de l'avis 
  • Publié le 05/10/2016
Pallavi T.
Developer
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 21/07/2017

"Very useful tool for maintenance and data migration"

Avantages: Very much helpful tool for data maintenance and data migration. One time mapping helps setup the recurring data updates.

Inconvénients: Building the mapping needs training. Usage of tool is completely dependent on the mapping of the table in the jitterbit tool.

  • Source de l'avis 
  • Publié le 21/07/2017
Freddie G.
Admin
Équipement et fournitures de bureau, 201-500 employés
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 05/10/2016

"Salesforce Developer"

Commentaires: The software is really easy to use. Its also very stable. We went and hired a full time jitterbit admin we beleive in it so much.

  • Source de l'avis 
  • Publié le 05/10/2016
Ilana M.
Salesforce Consultant
51-200 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 15/12/2016

"Review of Jitterbit"

Commentaires: The mapping functionality gives a great visual for users. I think this helps gives users confidence that they are mapping the correct fields. How to delete a single field mapping it's great from a user experience but it works all the same.

Avantages: User friendly

Inconvénients: sometimes the UI isn't great

  • Source de l'avis 
  • Publié le 15/12/2016
Utilisateur vérifié
Associate Software Developer
Logiciels, 501-1 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
  • Facilité d'utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 10/10/2018

"Good platform fo the import and export of data"

Avantages: No loss of data during export (movinf from FTP to salesforce)
Intergrated with multiple platforms
Perform field mapping easily(spreadsheet to object fields)

Inconvénients: A merge option can be more useful instead of overwriting the code API needs more improvement(overall satisfying

  • Source de l'avis 
  • Publié le 10/10/2018