Avis clients sur BPI System

par Qualitech Solutions

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En savoir plus sur BPI System

Les outils web CAPA, QMS, QHSE et BPM (Business Process Management) aideront votre organisation à automatiser vos processus métiers.

En savoir plus sur BPI System

8 avis affichés

Mark J.
Manager - QEHS Technology in É.-U.
Pétrole et énergies, 5 001-10 000 employés
Used the Software for: plus de deux ans
Source de l'avis

BPI review

5 il y a 7 mois

Comments: We are using this system for our corrective action program as well as some other work management streams. Love the system and would recommend to anyone.

Pros:

Easily configurable without having to engage the vendor.

Cons:

trending capabilities, mobile application

Qualitech Solutions Response

il y a 7 mois

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality for trending and a mobile tailored interface in the upcoming releases.

Zachary K.
Software System Amistrator in É.-U.
Pétrole et énergies, 10 000+ employés
Used the Software for: plus de deux ans
Source de l'avis

BPI System - A great company to work with

5 il y a 7 mois

Comments: BPI system has provided us the ability to generate a robust corrective action system that is very user friendly. The BPI system Software has forced us to review our process to understand that many of the complexities are with our process. The BPI system team is great to work with, very responsive, and willing to help provide support and suggestions when needed.

Pros:

Ability to customize and create workflows Ability to assign steps to individuals or groups Ability to Auto Archive after closure Auto numbering capability based on Workflow name, Year and number created to have unique identifiers for each. Real time reporting

Cons:

Current Trending capabilities - enhancements are coming in newer revisions better utilize Workflows do not automatically shift when on Mobile Device.

Qualitech Solutions Response

il y a 7 mois

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to enhance the trending capabilities and provide a Mobile specific interface to BPI System.

Michael K.
CAP Software Administrator in É.-U.
Pétrole et énergies, 10 000+ employés
Used the Software for: plus de deux ans
Source de l'avis

Review of BPI System

4 il y a 7 mois

Comments: The overall experience has been positive. Westinghouse has utilized the BPI system to configure a wide variety of workflows to enhance tracking and automate previously manual processes, without needing outside assistance to develop these workflows. Customer service has been superb, with prompt issue resolution and representatives being available for consultation.

Pros:

The ability to build and customize workflows. BPI system offers a straightforward interface for administrators to design, configure, and implement custom workflows to meet a wide variety of business needs. In addition, the capability of the BPI system to interface with outside databases has delivered a positive impact regarding automatic archival of records into a separate document management system, and automatic maintenance of users and organizational structures.

Cons:

The ability for users with a basic understanding of the system to set trending criteria themselves to alert them of trends developing within the system.

Qualitech Solutions Response

il y a 7 mois

Thank you for your review! We enjoy working with your company and look forward to implementing new functionality in an upcoming release to allow users to set their own trending thresholds. We always appreciate the feedback and try to implement features to improve the usability of the software.

Rogelio L.
Developer in É.-U.
Défense et aérospatiale, 10 000+ employés
Used the Software for: plus de deux ans
Source de l'avis

Great Issue Management Tool product

5 il y a 7 mois

Comments: I have only been using the BPI for two and a half years and what I like about the product is being able to also customized the SQL at the back-end for flexibility. And [SENSITIVE CONTENT HIDDEN] always have answers to our challenging questions.

Pros:

Once familiar with the system, there is so much flexibility for Report creation and Logic questions customization. I have not experienced any development requests that are impossible to produce.

Cons:

The Cloning to lower environment which I needed to make sure all the configurations are pointing to the right environment. The layout interface can be improved. I have seen another Issue Management tool product and the front-end looked more modern.

Qualitech Solutions Response

il y a 7 mois

Thank you for your review! We have enjoyed working with the National Lab for many years. Your site has provided many useful suggestions for enhancements that have been implemented in the software. We look forward to more ideas and recommendations that will improve the end user experience.

Barry M.
Head of Quality Assurance in É.-U.
Biotechnologie, 51-200 employés
Used the Software for: plus d'un an
Source de l'avis

Highly configurable system allows us to create our own custom workflows

4 il y a 6 mois

Comments: The BPI system has enabled us to move to a single electronic system from several paper-based workflows. This has been advantageous for remote workers, particularly during the pandemic, and also allows us to see all of our records in one place.

Pros:

The BPI System allows us to design workflows that reflect our own processes rather than having to fit into predetermined models that are embedded in other products. The system is very flexible in this way, and Qualitech's support team has been very knowledgeable and responsive. I can also make the changes that I need in the system on my own schedule without having to wait for (and pay for) custom programming.

Cons:

The system is somewhat technical, and there is a bit of a learning curve in order to understand how to configure the various features. On the flip side, this contributes to the flexibility of the system, and Qualitech has quickly responded to any support that I've needed.

Qualitech Solutions Response

il y a 6 mois

Thank you for your review! We enjoy working with you and your company. We appreciate your tenacity in learning the configurability of the system. Thank you also for your suggestions and ideas that we work to integrate with the system.

Delilah G.
System Analyst in É.-U.
Logiciels, 5 001-10 000 employés
Used the Software for: plus de deux ans
Source de l'avis

BPI Review

5 il y a 6 mois

Comments: My overall experience has been awesome. Excellent customer support and quick response time.

Pros:

I like most about this software is that we have the ability to configure in house and we do not have to go to the vendor.

Cons:

The report functionality seems to least meet our customer needs. This feature allows for basic reports to be developed but the more complex have had to be customized and developed in house.

Qualitech Solutions Response

il y a 2 mois

Thank you for your review! We have enjoyed working with your company. Your staff has been easy to communicate with and train. We look forward to an ongoing relationship for years to come.

Alan L.
BPI administrator in É.-U.
Fabrication électrique/électronique, 11-50 employés
Used the Software for: plus de deux ans
Source de l'avis

Pretty good

4 il y a 7 mois

Comments: Pretty decent.

Pros:

This product is relatively easy to use, and I like the willingness of our contacts and the Help Desk to help me figure out how to make some things work.

Cons:

It's hard to tell if the changes I did will work out as I thought it would.

Qualitech Solutions Response

il y a 7 mois

Thank you for your review! We have enjoyed working with your company for several years. We always welcome your feedback and can work to improve the transparency of workflow changes as you provide us specifics on what would be helpful. Thank You!

Kimberly F.
Project Manager in É.-U.
Administration publique, 10 000+ employés
Used the Software for: plus d'un an
Source de l'avis

Highly recommend BPI System

5 il y a 6 mois

Comments: Great application, i'm glad we found the BPI system.

Pros:

Easy to use and the help desk is easy and answers your questions within 24 hours

Cons:

I don't have any cons installation was easy and the product works great.

Qualitech Solutions Response

il y a 6 mois

Thank you for your review! We have enjoyed working with your company. Your staff has been easy to communicate with and train. We look forward to an ongoing relationship for years to come.